HomeMy WebLinkAboutKronos, Inc. - 2016-10-27Upgrade Workforce Central
Sales Executive
Gareth Lewis
Author
Howard Stohlman
Expiration Date
9/30/2016
Created Date
2/23/2016
BigMachines Quote Number
Revision #
2016-27829
2
Status
Approved
Opportunity ID
Opp-96248
Customer SID
6000411
(c) 2016, Kronos Incorporated and related companies. All rights reserved.
CONFIDENTIAL - Not to be disclosed to third parties without specific written consent from Kronos.
KRON0S'
OVERVIEW
This Statement of Work ("SOW") provides an overview of the project including scope, approach, costs, and how the project
will be managed. To support a successful implementation, you agree to provide the required internal project resources
PROJECT OBJECTIVES
The City of Huntington Beach is currently using Workforce Central version 6 with integration to the City's Fire Department
TeleStaff solution and JD Edwards EnterpriseOne ERP.
The City has requested that Kronos provide professional services to upgrade their Workforce Central environment to
version 8. They have also requested that Kronos provide these services at a fixed cost that includes travel. To
accommodate the City's request, Kronos has included 2 onsite consultant visits in this scope of work. The visits will be
coordinated during the Kronos Project Managers project initiation call with the City. The rest of the services describe in this
statement of work will be delivered remotely.
As part of the upgrade, Kronos will utilize Workforce Integration Manager to upgrade the existing Connect integration
between Workforce TeleStaff and Workforce Central as well as the Payroll export, Employee Import, and Accrual import
between EnterpriseOne and Workforce Central.
City of Huntington Beach I KRONOS INCORPORATED CONFIDENTIAL
Page 2 of 8
�,F� KRONOS"
i
PROPOSED SOLUTION
Module
Project Type
Workforce Timekeeper
Upgrade
Workforce Timekeeper Suite Manager
Upgrade
Workforce Employee
Upgrade
Workforce Integration Manager
Upgrade
Kronos Enterprise Archive
Upgrade
Project duration is expected to be 10 weeks, based upon our experience with our customers and products. Depending
upon the preparation and engagement of your organization, there may be opportunity to complete the project in a
compressed duration. However, if project resources are unprepared or unavailable, the duration of the project may need to
be extended, increasing the budget required to successfully complete this scope of work. Requests for additional scope or
activities outside of this planned project scope may be accommodated through the change process. In either of these
circumstances, Kronos may issue a change order to ensure the appropriate budget is available.
Kronos will deliver the scope of this project utilizing a blended approach.
City of Huntington Beach I KRONOS INCORPORATED CONFIDENTIAL
Page 3 of 8
KNOWLEDGEPASS
KnowledgePassTM is a subscription to an online educational portal. It provides enterprise access to tutorials, task
simulations, job aids, sandboxes, webinars, and additional educational documents to help your team succeed.
INSTRUCTOR LED TRAINING
Kronos Instructor Led Training is purchased as Training Points. Training Points allow you to budget for training with the
flexibility to adjust your plan during implementation.
Core Team training will help your key functional and technical users to make informed solution design, configuration
decisions and provide core product knowledge.
Module Description
Norkforce Timekeeper Public instructor led training for 2
Application Administrator training will prepare you to perform daily and periodic system administration tasks. This training
may require pre -requisite knowledge of the core solution functionality.
Vlodule Description
Norkforce Timekeeper Public instructor led training for 2
IT Specialist training will prepare you to support and maintain the Workforce Central environment and complete technical
tasks. This training may require pre -requisite knowledge of the core solution functionality.
Module Description
Norkforce Integration Manager Public instructor led training for 1
Train -the -Trainer Programs prepare your internal training team to deliver user training to Manager and Employee license
users.
Vlodule Description
Norkforce Timekeeper Public instructor led training for 1
City of Huntington Beach j KRONOC INCORPORATED CONFIDENTIAL
Page 4 of 8
KRCI
PROJECT APPROACH
PROJECT LEADERSHIP
Kronos will guide you through the life cycle of the project and provide best practices to implement your solution. As the main
point of contact, your Kronos Project Manager utilizes a proven implementation methodology to align desired outcomes
partnering with your project manager to achieve a successful project.
UPGRADE APPROACH
The project team will collaborate to establish a project plan with tasks, responsibilities, and milestone dates and provide the
foundation for project control. Kronos will complete an environment readiness review with your project team resources to
ensure the server environment is available and pre -requisites have been installed. Kronos will perform test upgrade, deploy
interfaces and complete validation testing of upgraded environment. Upon completion of customer user acceptance testing,
Kronos will complete the upgrade to production.
WORKFORCE CENTRAL
• 2 Workforce Central environment(s) included in this deployment
• Customer does not have an Oracle Database
• 3 interface(s) included
• No consulting Day(s) for new features
• No consulting Day(s) for technical consulting
WORKFORCE TIMEKEEPER
No Standard Timeclocks will be upgraded
No Timeclocks with TouchlD will be upgraded
INTEGRATION
1 WFC/TeleStaff Integration
City of Huntington Beach I KRONOS INCORPORATED CONFIDENTIAL_
Page 5 of 8
94 KRO 0 V
PROJECT SOLUTION DETAIL
Professional Services by Product
Project Leadership
$7,920.00
Workforce Central
$8,280.00
Workforce Central - Integration Manager
$2,700.00
Workforce Timekeeper
$6,840.00
Workforce Timekeeper - Integration Manager
$15,660.00
Kronos Enterprise Archive
$4,320.00
TeleStaff — Integration Manager
$3,240.00
$48,960.00
Education Services
KnowledgePass
$3,780.00
Training Points
$7,155.00
Hourly Services
$0.00
$10,935.00
PROJECT SOLUTION SUMMARY
This SOW represents a fixed fee engagement. Travel expenses for up to 2 consultant visits are included.
Service Type
Professional Services $48,960.00
Educational Services $10,935.00
$59, 895.00
City of Huntington Beach I KI?ONOS INCORPORATED CONFIDENTIAL
Page 6 of 8
KRON05
SIGNATURES AND APPROVALS
SUBMITTED AND APPROVED BY KRONOS REPRESENTATIVE
Title: of4rpF FjVA1VeJAL_ O�
Date: I oIla ? l S'
Howard Stohlman
% Services Architect
e, Nov 3 2016 5:40 PM
^'sign
This Statement of Work is subject to City of Huntington Beach's agreement with Kronos governing Professional and
Education Services. By signing below, City of Huntington Beach's authorized representative agrees to purchase the services
described herein.
ACCEPTED AND AGREED
City of Huntington Beach
By:
Title:
COUNTERPART
Date:
City of Huntington Beach may make necessary copies of this document for the sole purpose of facilitating internal evaluation
and/or execution of proposed project. Otherwise, the document or any part thereof may not be reproduced in any form
without the written permission of Kronos Incorporated. All rights reserved. Copyright 2015.
REVIE D N APPROVED
API?ROVED AS TO FORM
By:
'.
� t1� MICHAEL E. GAT
CITY ATTORNEY
CITY OF HUNTINGTON BEACH
bites c13M-7�t O
\# m
City of Huntington Beach I KRONOS INCORPORATED CONFIDENTIAL.
Page 7 of 8
Ci Man er
l�
City Clerk e
SIGNATURES AND APPROVALS
SUBMITTED AND APPROVED BY KRONOS REPRESENTATIVE
W..".a"
Title: C► tF—F FwAme-t4L- O�GicEZ
Date: I o/a %/ l
This Statement of Work is subject to City of Huntington Beach's agreement with Kronos governing Professional and
Education Services. By signing below, City of Huntington Beach's authorized representative agrees to purchase the services
described herein.
ACCEPTED AND AGREED
City of Huntington Beach
By:
Title
Date:
City of Huntington Beach may make necessary copies of this document for the sole purpose of facilitating internal evaluation
and/or execution of proposed project. Otherwise, the document or any part thereof may not be reproduced in any form
without the written permission of Kronos Incorporated. All rights reserved. Copyright 2015.
REVIE D N APPROVED
AP%ROVED A STO FORM
11 < <�
By • c� ,
MICHAEL E. GAT69
CITY ATTORNEY
CITY OF HUNTINGTON BEACH �&hW4j4tAd
oy.,oCity Clerk " /W
City of Huntington Beach I KRONOS INCORPORATED CONFIDENTIAL
Page 7 of 8
I
11
APPENDIX
EXHIBIT A
Administering Navigators:
This instructor -led course provides Workforce Central application administrators with the skills and knowledge needed to
support the system with widgets and navigators for various job roles throughout the organization. Using a combination of
lecture, discussion, and hands-on practice, you will learn how to create and manage widgets, alerts, notifications,
workspaces, wizards, and navigators. You will learn how navigator components are related to one another. Using a
structured process, anatomy, and configuration report you will effectively manage edits to widgets, alerts, and workspaces.
Recognizing the relationship of navigator components is essential to successfully implementing changes to your current
configuration. You will review the use of navigator templates that provide a starting point for new navigators. You will also
learn when and how to apply context allowing managers to easily navigate from one widget to another widget or workspace
while maintaining selected employees and time period. Finally, you will recognize when to use immediate notifications to
help employees and managers instantly engage with the right information at selected locations.
Managing Timecards and Preparing for Payroll:
This course is designed for those responsible for managing time and labor information in the Workforce Timekeeper
environment to either prepare for payroll processing or to effectively administer the application. You will learn how to use
Workforce Timekeeper tools to effectively and efficiently perform daily and periodic tasks that manage employee time and
labor data and prepare that data for payroll processing. Using a combination of discussion, hands-on, and application
simulation experience, you will monitor timecard exceptions and resolve differences between scheduled and actual time
recorded on timecards, add and modify employee schedules, review, and approve timecards, process payroll, make
corrections to previous pay periods, and add and maintain employee data.
Basic Interface Programming:
This instructor -led course is designed to provide you with basic knowledge and skills to use Workforce Integration Manager
6.x and 8.0 to interface with Workforce Central. Through lecture, demonstrations and hands-on labs you will perform the
basic tasks of interfacing with Workforce Central. These tasks include using text file and database sources to create simple
interfaces, defining sources, outputs, and record structure for the final output. The tasks also include creating interfaces that
use Workforce Central applications as the source of the data. Finally, you will also create interfaces that have Workforce
Central as the output via the XML API.
City of Huntington Beach I KRONOS INCORPORATED CONFIDENTIAL
Page 8 of 8
KRONOs®
W . , .
Quote#: 523064 - 1 Order Type: Upgrade US
Expires: 30-SEP-2016 Date: 23-AUG-2016
Sales Executive: Lewis, Gareth Page: 1/2
Bill To: CITY OF HUNTINGTON BEACH Ship To: Attn:PETER YANG
2000 MAIN ST CITY OF HUNTINGTON BEACH
HUNTINGTON BEACH 2O00 MAIN ST
CA 92648 HUNTINGTON BEACH
United States CA 92648
United States
Solution ID: 6000411 Contact: John Carpenter .
Email: jcarpenter@surfcity-hb.org
Ship To Phone:
Payment Terms: N30 FOB: Shipping Point
Currency: USD Ship Method:
Customer PO Number: Freight Term: Prepay & Add
Order Notes:
Peter yang
Sr. Information Systems Analyst
Information Services Department
City of Huntington Beach
2000 Main Street
Huntington Beach, California 92648
Main Phone: 714-536-5511
This order entered into between the Customer and Kronos is subject to the terms and conditions of the Contract #14-JLR-003 dated March 18th, 2014
between the Lead Agency (acting as the "Owner") and Kronos Incorporated (as the "Contractor"), as amended.
Fixed Fee Services
For the services set forth in the Statement of Work (or "SOW") and this Order Form, Kronos agrees to complete the services, as described in the SOW for
the fixed fee set forth herein, unless additional hours are required to complete such services due to a material change in the scope of the project, Customer
delay in fulfilling its obligations, or as a result of a change in the complexity of the original scope of services based on information unknown at the time the
parties entered into this SOW. Any such additional hours shall be agreed upon by the parties pursuant to the Change Order process described in the SOW
and the fixed fee amount described herein shall be amended as provided in such Change Order. If Kronos has not invoiced for the entire fixed fee amount as
set forth in this SOW (and any Change Orders, if applicable) upon completion of the services, Kronos will invoice Customer for any remaining fees up to the
fixed fee amount and Customer shall pay such fees upon the payment terms agreed upon by the parties. All services shall be invoiced in accordance with
the terms of the Agreement unless otherwise specified in the SOW.
PROFESSIONAL SERVICES / EDUCATIONAL SERVICES
FIXED FEE SERVICES
1 Each
48,960.00
48,960.00
Grouped
1 Each
48,960.00
BILL -AS -YOU -GO INSTRUCTOR LEAD TRAINING
7950 Points
0.90
7,155.00
KNOWLEDGE PASS
1 Each
0.00
0.00
ED SERVICES SUBSCRIPTION
1 Contract
3,780.00
3,780.00
Total Price
59,895.00
Kronos I Time &Attendance • Scheduling • Absence Management • HR & Payroll • Hiring • LaborAnalytics
Kronos Incorporated 297 Billerica Road Chelmsford, MA 01824 (800) 225-1561 (978) 250-9800 www.kronos.com
KRONOS'
Quote#: 523064 - 1 Page: 2/2
QUOTE SUMMARY
CITY OF HUNTINGTON BEACH
Signature: . Al
Name: Laa► AN,✓ Fi►R,xcc,� I-�.�aisiso�
Title: rklteG /L
Effective Date:
Kronos Incorporated
Signature:
Name:
Title:
Effective Date:
)ice amount will reflect deposit received. All professional services are billed as delivered with a payment term of Net Upon Receipt. Unless otherwise
cated above, this order is subject to the attached terms and conditions which the customer acknowledges have been read. THIS ORDER IS SUBJECT
APPLICABLE TAXES. THE TAX AMOUNT SHOWN ON THIS ORDER IS ONLY AN ESTIMATE. THE ACTUAL TAX AMOUNT TO BE PAID BY
STOMER WILL BE SHOWN ON CUSTOMER'S INVOICE. The JBoss® Enterprise Middleware components embedded in the Software are subject to the
I User License Agreement found at http://www.redhat.com/licenses/jboss eula.html.Shipping and handling charges will be reflected on the final invoice.
APPROVED
By:
1CHA5L L. GATES
/,f CITY ATTORNEY
Y OF HUNTINGTON BEACH
REVIEWED AND APPROVED
CitypMahager
�&4vdJit4d
City Clerk
Kronos I Time &Attendance • Scheduling • Absence Management • HR & Payroll • Hiring • LaborAnalytics
Kronos Incorporated 297 Billerica Road Chelmsford, MA 01824 (800) 225-1561 (978) 250-9800 www.kronos.com
ig
+ KRONOS'
Quote#: 523064 - 1 Page: 2/2
QUOTE SUMMARY
CITY OF HUNTINGTON BEACH
Signature: _ 4u ��1VI(
Name: LQa.t A,„� Fxaacli...- A14wrc.so •.i
Title: CwlgP /GiNA.�GtRt_
Effective Date:
Kronos Incorporated
Signature: Kathryn Farr
Nov 4 2016 9:03 AM
Name:
Title: _
Effective Date:t
)ice amount will reflect deposit received. All professional services are billed as delivered with a payment term of Net Upon Recelpt. Unless otherwise
cated above, this order is subject to the attached terms and conditions which the customer acknowledges have been read. THIS ORDER IS SUBJECT
APPLICABLE TAXES. THE TAX AMOUNT SHOWN ON THIS ORDER IS ONLYAN ESTIMATE. THE ACTUAL TAX AMOUNT TO BE PAID BY
STOMER WILL BE SHOWN ON CUSTOMER'S INVOICE. The JBoss® Enterprise Middleware components embedded in the Software are subject to the
t User License Agreement found at http.-Ilwww.radhat.com/iicensesljboss_aula.htm/*ShiPping and handling charges will be reflected on the final invoice.
APPROVED
ICHAEL E. GATES
CITY ATTORNEY
--tTY OF HUNTINGTON BEACH
REVIEWED AND APPROVED
City#Ulanager
1s6�
City Clerk
tll�I �y
Kronos I Time & Attendance • Scheduling • Absence Management • HR & Payroll • Hiring • t-aborAnalytics
Kronos Incorporated 297 Billerica Road Chelmsford, MA 01824 (800) 225-1561 (978) 250-9800 www.kronos,com
CITY OF HUNTINGTON BEACH
Professional Service Approval Form RECEIVEDI��I�
PART I
JUN 16 2016
Finance Department
Date: 5/25/2016 Project Manager Name: Dahle Bulosan
Requested by Name if different from Project Manager:
Department: Finance
PARTS I OF THE PROFESSIONAL SERVICES CONTRACTS APPROVAL FORM MUST BE COMPLETED
BY THE REQUESTING DEPARTMENT AND SIGNED BY THE CITY MANAGER, FOR APPROVAL,
BEFORE PROCEEDING WITH THE SOLICITATION OR CONTRACT PROCESS. PART I MUST BE FILED
WITH ALL APPROVED CONTRACTS.
1) Briefly provide the purpose for the agreement:
Kronos Upgrade
2) Estimated cost of the services being sought: $ 60,520
3) Are sufficient funds available to fund this contract? ® Yes ❑ No
If no, please explain:
4) Check below how the services will be obtained:
® A Bid solicitation process in accordance to the MC 3.03.060 procedures will be conducted.
❑ MC 3.03.08(b) — Other Interagency Agreement procedure will be utilized.
❑ MC 3.03.08 — Contract Limits of $30,000 or less exempt procedure will be utilized.
5) Is this contract generally described on the list of professional service contracts approved by the City
Council? If the answer to this question is "No," the contract will require approval from the City Council.)
-- --_2 E' Yes ❑ No
Fiscal SeXces Managler Signature (Purchasing Approval)
6) Amount, Business Unit (8 digits) and Object Code (5 digits) where funds are budgeted
(Please note that a budget check will occur at the object code level):
Date
Account number
r Contractual Dollar Amount
Business unit. object #
Year 1(estimate)
Year 2 (estimate)
Year 3(estimate)
1^,�496.69365
$60520
$
$
too 5'o 1491
$
$
$
$
$
$
a
Department Head Signature(s)
anager's Signature
_..
er's Signature
Date
wiz ��tE
Date
t I Date
Date
Date
kronos part i.docx
REV: December /2013
w
U Q
� Z
W o W
(n N
Q Q
p LU
a
N J W
LU Q �
LL U) Z
0 FL Z
a
c
U
C
O
c6
O
O
C
CD
co CD-
a) r
o EA
N
m
cn
Lu
O >1
co
= z
o
Q
0 N 0 a)
�+ Q
O
Q O
O
69-
O
Z W
a N
aD
Z COQ
Z Q
N
'2 J
LO a..
C:)
N O
a)
Q
O y
U) N
m
a) co
a)
U
O O
�(n
N
QmQ
Q
cw
m-1UY(q
O O O O O O O
O O O O O O O
6 6 6 6 6 6 6
CD O O O O O O N
O O O LO LO O LO
R O O L N M O O
> C) V N r N LO CO
C�
f0
C
O
U
69� U0, 00- 61) 69- 69- V.�
O
O O O O O O O O O O
O
O O O O O O O O O O
of
o0000000 0 of
O
O O O O O O O N N 00
00
0 0 0 0 LO LO 0 U) U') N
++
O
4.1
O O L O N CM L O ( V
=
00
C
M CO r r— N r (p O 00
O
O
a a
Gp,� 61� ell 61)696c)�61j� 6�y ell
c0)
a) U) .
o
U m Q= 0 U
OU U
D a)
M U .L U
O
O c v
o: a).o C: a)
EL E vi vi E E o
.
y o E= o Q a
o @ 0 O E
0 U 02a) OU m
G
O
U
a) CO 0) i U
U O O
O -tf o
Cl)m m a)
U a- 06 a
� U 0 L (0
a)-0 a)U— a)- Q
J c N m E p
o L cn Q o
O
>> U W U�� 2 Y
LO LO O O O O O O
r r r r r r r r
0 0 0 0 0 0 0 0
N N N N N N N N
1 LO
O O V' � N NLO N
r " N N
r N N (V LO
r r
��Ntilcro w CITY OF HUNTINGTON BEAC
Professional Service Approval For
�FLOUNT�i /��o .A
RT 11
Date: 8/22/2016 Project Manager: Dahle Bulosan
Requested by Name if different from Project Manager:
Department: Finance
RECEIVED
AUG 25 2016
Finance Department
PARTS I & II OF THE PROFESSIONAL SERVICES CONTRACTS APPROVAL FORM MUST BE
COMPLETED BY THE REQUESTING DEPARTMENT AND SIGNED FOR APPROVAL. PART I & 11 MUST
BE FILED WITH ALL APPROVED CONTRACTS.
1) Name of consultant: Kronos Incorporated
2) Contract Number: FIN
(Contract numbers are obtained through Finance Administration x 5630)
3) Amount of this contract: $59,895
Account number
Contractual Dollar Amount
Business unit. object #
Fiscal Year
FY 15/16
Fiscal Year
FY 16/17
Fiscal Year
Fiscal Year
10040101.69365
$59,895
$
$
$
4) Is this contract less than $50,000? ❑ Yes ® No
5) Does this contract fall within $50,000 and $100,000? ® Yes ❑ No
6) Is this contract over $100,000? ❑ Yes ® No
(Note: Contracts requiring City Council Approval need to be signed by the Mayor and City Clerk. Make
sure the appropriate signature page is attached to the contract.)
7) Were formal written proposals requested from at least three available qualified consultants?
❑ Yes ® No
8) Attach a list of consultants from whom proposals were requested (including a contact telephone
number.)
9). Attach Exhibit A, which describes the proposed scope of work.
10) Attach Exhibit B which describes the payment terms of the contract.
Hurcnasing)
1 Budget M Hager Approval Signature
6, L�_ C'� 4 , 4
Chief Financial Officer (or designee) Signature
a-2.S =i L
Date
qk,Wz2_L616,
Da e
qlqll&
ate
part 2 kronos upgrade.doc
REV: February 2015
Kronos Upgrade
List of Consultants
Consultant Contact Person Phone Email
Workforce Insight Eric Weintraub (757)343-7450 eric.weintraub@workforceinsight.com
Kronos Incorporated Gareth Lewis (424)297-4223 info@kronos.com
EXHIBIT "A"
A. STATEMENT OF WORK: (Narrative of work to be performed)
• Upgrade Kronos Workforce Central version 6 to version 8.
• Utilize Workforce Integration Manager to upgrade the existing Connect integration
between Workforce TeleStaff and Workforce Central as well as the Payroll Import,
Employee Import, and Accrual Import between EnterpriseOne and Workforce Central.
• Upgrade the following modules:
o Workforce Timekeeper
o Workforce Timekeeper Suite Manager
o Workforce Employee
o Workforce Record Manager
• User Training on Kronos version 8
• Provide best practices and possible efficiencies in implementing upgrade
• Technical readiness assessment
• Upgrade and testing of non production and production environment to cover all
applications relating to the Kronos including the latest service pack at the time of
installation.
• Implement record retention policy for Kronos Workforce Record Manager
• Assessment and Implementation of new Navigator profiles to include genies, widgets and
wizards to meet the business requirements.
• Go -live support to ensure successful upgrade
B. CONSULTANT'S DUTIES AND RESPONSIBILITIES:
During the project, the Kronos Project Manager will work with the City to suggest the most
appropriate use of the processes to suit your project. Following are the key project management
disciplines the Kronos Project Management lifecycle (Start, Plan, Monitor and Control, Close)
incorporates. The Kronos Project Manager will coordinate with the City's Project Manager
throughout the project.
Issue Management
An issue is a situation, action, concern or question arising during the performance of the project
which requires a solution. Unresolved, an issue may impede or halt performance of project tasks
by delaying or suspending work effort. The purpose of the Kronos issue management procedure is
to define how the stakeholders of the project will raise and resolve issues. It provides a way to
track the progress of issues, and to maintain visibility of management decisions regarding them.
During the implementation, issues and concerns may arise. An issue log will be utilized for
tracking implementation issues throughout the deployment of the implementation.
When an issue is raised, the Kronos Project Manager will work with the City to identify the severity
of the issue and to identify opportunities to address the issue via a change request or an action plan.
Surfnet Exhibit A
The status of these items will be tracked on the Project Workbook and updated by the Kronos
Project Manager for discussions during regularly scheduled status meetings. Items will be
assigned by the project managers to appropriate team resources for resolution in a timely manner.
The intended result is a minimal backlog of unresolved issues, thus providing the lowest practical
impact to the project.
Quality Management
Quality Management is the process of ensuring that the project will satisfy the requirements for
which it was undertaken. It is important to note that Quality Management includes management
of both the Project and Product.
Kronos will integrate the use of Change Control processes, Checklists, Milestones, Phase Reviews
and Formal Acceptance forms as tools in support of quality assurance. Kronos will also offer
sample Testing Strategy and Test Case materials for core products to ensure our Customers
leverage the vast experience Kronos has gained from its experience in Human Capital
Management.
Resource Management
The Kronos Project Manager will issue all work assignments through electronic mail. Some tasks
may be driven by other issues and action items and may not appear on the project schedule. Such
tasks are to be completed with the same sense of urgency as scheduled tasks. Both the City and
Kronos Team resources are expected to complete -all tasks on schedule, raising concerns associated
with completing their tasks as far in advance of the due date as possible. Items of concern will be
highlighted during regularly scheduled status meetings.
Schedule Management
Schedule Management includes the processes to ensure the project is completed within a defined
timeframe. Kronos Project Manager will liaise with the City as to the appropriate schedule
management that will be required for the project. Standard tools may include MS Project or MS
Excel in order to develop the schedule baselines, and track progress throughout the project.
C. CITY'S DUTIES AND RESPONSIBILITIES:
1. Makes sure business procedures are documented and the users are trained.
2. Assists in the development of a detailed project schedule.
3. Communicates issues to Customer's management and ensure resolution.
4. Ensures that the appropriate project team members and key decision makers are identified
and available to fulfill their project responsibilities.
5. Reviews deliverables at milestones for time, quality, and accuracy, in order to ensure that
progress is achieved.
D. WORK PROGRAM/PROJECT SCHEDULE:
To Be Determined
Surfnet Exhibit A
EXHIBIT "B"
Payment Schedule (Fixed Fee Payment)
NORMNORMA I A AI
This SOW represents a fixed fee engagement. TraveB expenses for up to 2 consultant visits are included.
Service Type
Professional Services
$48,960.00
Educational Services
S10,935.00
$59, 895.00
1. CONSULTANT shall be entitled to monthly progress payments toward the fixed fee
set forth herein in accordance with the following progress and payment schedules.
2. Delivery of work product: A copy of every memorandum, letter, report, calculation
and other documentation prepared by CONSULTANT shall be submitted to CITY to demonstrate
progress toward completion of tasks. In the event CITY rejects or has comments on any such
product, CITY shall identify specific requirements for satisfactory completion.
3. CONSULTANT shall submit to CITY an invoice for each monthly progress payment
due. Such invoice shall:
A) Reference this Agreement;
B) Describe the services performed;
C) Show the total amount of the payment due;
D) Include a certification by a principal member of CONSULTANT's firm that
the work has been performed in accordance with the provisions of this
Agreement; and
E) For all payments include an estimate of the percentage of work completed.
Upon submission of any such invoice, if CITY is satisfied that CONSULTANT is making
satisfactory progress toward completion of tasks in accordance with this Agreement, CITY shall
approve the invoice, in which event payment shall be made within thirty (30) days of receipt of the
invoice by CITY. Such approval shall not be unreasonably withheld. If CITY does not approve an
invoice, CITY shall notify CONSULTANT in writing of the reasons for non -approval and the
schedule of performance set forth in Exhibit "A" may at the option of CITY be suspended until the
parties agree that past performance by CONSULTANT is in, or has been brought into compliance, or
until this Agreement has expired or is terminated as provided herein.
4. Any billings for extra work or additional services authorized in advance and in
writing by CITY shall be invoiced separately to CITY. Such invoice shall contain all of the
information required above, and in addition shall list the hours expended and hourly rate charged for
such time. Such invoices shall be approved by CITY if the work performed is in accordance with the
extra work or additional services requested, and if CITY is satisfied that the statement of hours
Surfnet Exhibit B
EXHIBIT B
Fixed Fee Payment
worked and costs incurred is accurate. Such approval shall not be unreasonably withheld. Any
dispute between the parties concerning payment of such an invoice shall be treated as separate and
apart from the ongoing performance of the remainder of this Agreement.
Surfnet Exhibit B
EXHIBIT B
Fixed Fee Payment
CD
0 0
0
0
0
0
T_
T
N
0
N
}
LL
e9-
f»
0)
C
O
C)
U
C
C
CD
M CDw
>
O
t6
O
N
Y
U
U
O
O
m
N
rn u1
m
m
c0
O) >
C
>
O >. F--
0
h = z
L
W
O
O- C
O N C) (D
Cl) C
Z
W
_
N
O
U
O
Q
0
L
f6 (O
Q U7
U
m
Zi
a)
N
3 N
.? J
U
O -O
O-
Q
�
@
O c6
_0
C
7--
U)
_ 1
N
U
_
o)
N
-0
m -O
m *
C
O
C
�� N
+C-• �
O N
N
7 m N
N
m
a) a)
QmQ
a)-10UYcn3:QLL
y 000000000000
3 00000000oLno
0 0 0 LO o Ln 0 0 U') M LO
> MM 'ITN eN- V N U)mmo M N LO
U
<p
C
O
U 69 69 (Al cfl fA 69 69 613 6fk 69 69
N
..
C
O
E
Q
cm
C
N
L
rn
0
00
-
O
00
f�
H3
«,000000000000
C
0
O
E
Q
0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 O Ln C) Ln O C) Ln O u)
- - - - - - - - - - - -
Q O Ln 0 (V C) M u") O N O f—
M M e- .— e— N N (O N
vi 69 69 6ri 64 69 69 69 EfJ ER 69 64
o
0
O
-
CD
Ln
N
6-1
w
0
00
-
e4
N
LO
64
W
J
a
o
CO
LO@
0
a
m O-
—
C 7
O
Lfj
Z
.-- m
0
N
N m u1 N
U (�
T
W o
WCH�
U
m o
vi
O o)
—0- ca
UNNCC
>>,
C
m °)C:
U= m
�
Jaa
°.�
mc-
C
°a
Z W
o
0)
m
0
'o 6simUL
o
-p E Q
Q
d
�+
O
.' N.
U
U
C
J C to N E C>
J
W0
Qy
o�a
v
O
0
U
in a
E O
oU@
o C n U>
cm !m
W U
Z
6
UdLU
O
O
O
LLC0 ` 6
U-
O
0-
N>>ULuUY`1:
zC)
O EL
Z
�n n co m co (o cfl cR c0 cD cR cR
ie
o 0 0 0 0 0 0 0 0 0 0 0
Q)
O O VIt N N LO (V O 00
E
T N N T V in N cD M r
rr
C
T N M LO CD
y
y
ca
7
E
CL
N
>
U
C
❑
d
_
l0
C
14
❑
Z
Uti
CO