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HomeMy WebLinkAboutAdopt Resolution No. 2017-06 amending the City's ClassificatMEETING DATE: 1/17/2017 SUBMITTED TO: Honorable Mayor and City Council Members SUBMITTED BY: Fred A. Wilson, City Manager PREPARED BY: Michele Warren, Director of Human Resources SUBJECT: Adopt Resolution No. 2017-06 amending the City's Classification Plan by approving the modified Classification Titles of Information Technology Manager Statement of Issue: The City's Classification Plan requires an amendment to incorporate changes considered and approved by the Personnel Commission at the regularly scheduled meeting held December 21, 2016. Financial Impact: Funding for the proposed job classifications is included in the FY 2016-17 budget. No additional appropriation is requested. Recommended Action: Adopt Resolution No. 2017-06, "A Resolution of the City Council of the City of Huntington Beach Amending the City's Classification Plan by Amending the Titles of Information Systems Communications Manager to Information Technology Manager — Infrastructure; Business Systems Manager to Information Technology Manager — Systems; Information Systems Computer Operations Manager to Information Technology Manager - Operations." Alternative Action(s): Reject amendments to the classification plan. In accordance with Personnel Rule 12-4, if an amendment to the City's Classification Plan is rejected by the City Council, the City Council is to refer such amendments or revisions back to the Personnel Commission with reasons for rejection and its recommendation thereon. Analysis: At the December 21, 2016, meeting, the Personnel Commission approved changes to three classification titles, including updates to the content of the classification specifications. The Personnel Commission has considered and approved the following amendments to the City's Classification Plan: Title Changes (with Class Specification Updates) Information Systems Communications Manager (current) Information Technology Manager— Infrastructure (new) Business Systems Manager (current) Information Technology Manager — Systems (new) HB -I =5- Item 9. - I Dept. ID HR 17-001 Page 2 of 2 Meeting Date: 1/17/2017 Information Systems Computer Operations Manager (current) Information Technology Manager — Operations (new) There were no modifications to the compensation of any of the classifications; however the associated salary table is required to be updated to reflect the new titles. Environmental Status: N/A Strategic Plan Goal: Enhance and Maintain City Service Delivery Attachment(s): 1. Resolution No. 2017-06 2. Job Class Specifications (Exhibit A - C) A) Information Technology Manager— Infrastructure B) Information Technology Manager — Systems C) Information Technology Manager — Operations 3. Modified MEO Salary Table 4. Personnel Commission Staff Reports - 12/21/2016 Item 9. - 2 xB -i 36- RESOLUTION NO. 2017-06 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF HUNTINGTON BEACH AMENDING THE CITY'S CLASSIFICATION PLAN BY AMENDING THE TITLES OF INFORMATION SYSTEMS COMMUNICATIONS MANAGER TO INFORMATION TECHNOLOGY MANAGER — INFRASTRUCTURE; BUSINESS SYSTEMS MANAGER TO INFORMATION TECHNOLOGY MANAGER — SYSTEMS; INFORMATION SYSTEMS COMPUTER OPERATIONS MANAGER TO INFORMATION TECHNOLOGY MANAGER - OPERATIONS WHEREAS, the City Council of Huntington Beach wishes to amend the City's Classification Plan; and The provisions of Personnel Rule 12-4 have been complied with, in that the changes to the City Classification Plan were considered by the Personnel Commission during a public hearing held on December 21, 2016. The Commission voted to recommend to the City Council that the City's Classification Plan be amended to change the titles of Information Systems Communications Manager to Information Technology Manager — Infrastructure; Business Systems Manager to Information Technology Manager — Systems; Information Systems Computer Operations Manager to Information Technology Manager — Operations NOW, THEREFORE, the City Council of the City of Huntington Beach does hereby resolve that the Classification Plan be amended as follows: 1) Amend the title of Information Systems Communications Manager to Information Technology Manager — Infrastructure, as set forth in Exhibit A which is attached hereto and incorporated by this reference. 2) Amend the title of Business Systems Manager to Information Technology Manager — Systems, as set forth in Exhibit B which is attached hereto and incorporated by this reference. 3) Amend the title of Information Systems Computer Operations Manager to Information Technology Manager — Operations, as set forth in Exhibit C which is attached hereto and incorporated by this reference. PASSED AND ADOPTED by the City Council of the city of Huntington Beach at a regular meeting thereof held on the 17th day of January, IT Mayor REVIEW APPROVED: APPROVED FORM: Fred A ilso , City Manager M' ael Gates ity Attorney ✓ Warren, of Human Resources 17-5598/149657/MV CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- INFRASTRUCTURE PERSONNEL COMMISSION APPROVAL: COUNCIL APPROVAL: JOB CODE: EMPLOYMENT STATUS: UNIT REPRESENTATION: FLSA STATUS: JOB SUMMARY DECEMBER 21, 2016 JANUARY 17, 2017 0489 REGULAR FULL-TIME MEO EXEMPT Under administrative direction, responsible for planning, organizing, directing, staffing, and controlling technology functions and/or operations of multiple work units within the Information Services Department. SUPERVISION RECEIVED AND EXERCISED Reports to: Chief Information Officer Supervises: Professional and technical staff DISTINGUISHING CHARACTERISTICS Differs from Chief Information Officer in that the Information Technology Manager — Infrastructure manages enterprise information technology network, infrastructure, data, and voice division while the Chief Information Officer is responsible for the overall management and coordination of the Information Services Department and the short and long-term strategic planning for technology functions for the City. Differs from Senior Information Technology Analyst in that the Information Technology Manager — Infrastructure exercises full supervisory and managerial authority over assigned operational functions within the department while the Senior Information Technology Analyst performs complex systems analysis and exercises lead responsibility for a limited work group or project. EXAMPLES OF ESSENTIAL DUTIES: • Manages the analysis, evaluation, design, and implementation of the infrastructure architecture. • Designs, develops, and implements complex physical and logical networks. • Develops and implements security guidelines, policies, and solutions • Designs and implements enterprise storage and processing solutions • Responsible for broadband and connectivity citywide Page 1 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- INFRASTRUCTURE • Works closely with telecommunication vendors and internet service providers to develop and implement network connectivity solutions. • Develops strategic plans, objectives and priorities for assigned work unit(s)/operational area(s); plans, develops and implements programs that utilize human and financial resources to achieve results • Manages the work of staff; determines organizational structure, staffing needs, and work strategies; supervises the work of professional, technical and/or other employees directly or through subordinate supervisors; to ensure adequate resources to perform their duties; ensures that assigned operations and activities comply with organization goals and objectives. • Works with executive management on City-wide initiatives and prepares technical and non- technical data and information for presentation to stakeholders including the Executive Team, City Council, county -wide agency leaders and other officials regarding technology initiatives, strategies, policies and procedures. • Formulates and develops plans, policies and project programs to meet short and long-term needs of the City • Reviews and evaluates feasibility of major projects and initiatives; works with managers and technical staff to plan for implementation of new systems; participates in the study of new technology to determine its utility, consistency with technology standards, relevance for meeting City business and operational requirements and expected return on investment • Directs and coordinates the planning, development, implementation and administration of a variety of projects, including cross -department and City-wide projects; coordinates project activities with other programs, departments and outside agencies; may serve as the initial project advisor or manager for major projects City wide • Develops and administers annual budget; approves and tracks expenditures; reviews, approves and researches costs for new hardware, software and other items; reviews, approves and prepares cost/benefit analyses, reports and recommendations • Manages the development of operational and/or functional standards, practices, policies and procedures; participates in the development and implementation of strategic department goals, policies and priorities • Manages the information technology infrastructure, architecture, systems, networks, software and resources for the assigned work unit/operational area, using various technology tools that may involve or cross multiple platforms. • Designs, directs and oversees work unit quality assurance activities. • Meets and consults with customers and vendors regarding service delivery needs; oversees and participates in the design, development, delivery and/or implementation of IT products to meet those needs. • Assumes responsibility for procurement of services and goods required; develops specifications for requests for proposal pertaining to external services; reviews submissions and provides recommendations on vendor selection. Page 2 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- INFRASTRUCTURE • Directs the management of projects to enhance and/or upgrade technology services and utilization. • Manages projects that vary in size and scope, and require varying levels of staff and resource support. Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. • Attends leadership, management, supervisory and information technology training to stay abreast of industry best practices • Develops processes to ensure business continuity in the event of a disaster • Assumes duties of Chief Information Officer when assigned • Reports to work as scheduled; works a variety of schedules including evenings, weekends, and holidays as required • Performs other related duties as assigned. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. MINIMUM QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: Theories, principles, and practices of local and wide area networks (LAN/WAN), physical/logical networks, Wi-Fi networks, and mobile broadband Data security, next -generation firewalls, cryptography, and security information and event management (SIEM) Storage area network (SAN) and Fiber Channel (FC) networks Voice over IP (VoIP) phone systems E-mail and communication systems Data center systems including servers, uninterruptable power supplies, backup, disaster recovery, and monitoring systems. Mobility and remote access Principles and practices of public administration, including budgeting, staff development, customer service and human resource management. - Principles and practices of effective management, supervision and leadership. - Computer hardware and software systems similar to those being used by the City's Information Services Department, including business applications, operating systems, and network systems. Page 3 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- INFRASTRUCTURE - Principles, practices and techniques of advanced project management, including organizing and managing a project, developing schedules, identifying critical paths, breaking down a project into individual tasks, and delegating assignments to project staff - Advanced principles, methods and techniques used in designing, developing, testing and implementing information technology applications, systems and networks. - Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program. - Advanced information technology development lifecycle and design principles using flowcharting techniques and prototype development tools. - Advanced methods and techniques of evaluating business need requirements to provide technology solutions. - Database concepts. - Advanced operational characteristics of local and wide area network systems and operational characteristics of communication systems, equipment and devices. - Tools and equipment used in testing the functionality of computer systems. - Advanced principles and methods of troubleshooting computer hardware, software and network problems. - Principles and practices of customer service. - Methods and techniques of developing and presenting technical documentation and training materials - Advanced principles and practices of information technology documentation and record keeping - Modern office procedures, methods and equipment. Ability to: - Oversee the development and maintenance of information technology systems - Plan, organize and manage the work of information technology staff responsible for related applications, systems and/or networks - Develop and maintain comprehensive procedures manuals and documentation. - Develop and administer budgets - Coordinate and administer a variety of information technology projects. - Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. - Communicate technical information to a wide variety of users. - Interpret and apply complex and technical information pertaining to computer and network systems. - Adapt quickly to changes in policies, procedures, assignments and work locations. - Communicate effectively, both verbally and in writing. - Establish and maintain effective working relationships with those encountered during the course of the work. Page 4 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- INFRASTRUCTURE Education: Bachelor's degree from an accredited college or university in computer science, information systems technology or other directly related field. Master's degree desirable. Experience: Five (5) years' experience in a complex information technology systems environment with related experience in area of responsibility, including two (2) years direct supervisory experience. License/Certificates: Possession of a valid class "C" California driver license with an acceptable driving record required time of appointment System Security Certified Practitioner (SSCP) desirable Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) desirable Comparable related systems, servers, and security certifications may be considered in lieu of the above certifications SPECIAL CONDITIONS Must be able to respond to emergency services call out Must pass a background investigation Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Incumbents must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed. Work is performed indoors. The incumbent sits for prolonged periods of time; standing and walking to retrieve work files or to other departments or office locations; leaning, bending and stooping to perform work behind a desk or to retrieve information; pushing, turning or twisting to move chair or body from desk; reaching to place or retrieve files or open file drawers or cabinets; light grasping to hold a writing instrument or documents; firm grasping as needed to lift and carry work files or operate office equipment; finger dexterity to type on a computer keyboard; and, hearing and Page 5 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- INFRASTRUCTURE Su , City I lunnno! ;Beach 1 speaking to answer the telephone or answer questions of co-workers and subordinates. Work is performed in a general office environment. Reasonable accommodation(s) for an individual with a qualified disability will be considered on a case -by -case basis. 01/17/2017 - Title changed from Information Systems Communication Manager to Information Technology Manager - Infrastructure Page 6 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- OPERATIONS IIPERSOEL COUNCNNAPP OCOMMISSION APPROVAL: ANUARY ECEMBER7, 201721, 016 II JOB CODE: EMPLOYMENT STATUS: UNIT REPRESENTATION: FLSA STATUS: JOB SUMMARY 0200 REGULAR FULL-TIME MEO EXEMPT Under administrative direction, responsible for planning, organizing, directing, staffing, and controlling technology functions and/or operations of multiple work units within the Information Services Department. SUPERVISION RECEIVED AND EXERCISED Reports to: Chief Information Officer Supervises: Professional and technical staff DISTINGUISHING CHARACTERISTICS Differs from the Chief Information Officer in that the Information Technology Manager — Operations manages an enterprise information technology customer service division including technical support and help desk operations while the Chief Information Officer is responsible for the overall management and coordination of the Information Services Department and the short and long-term strategic planning for technology functions for the City. Differs from Senior Information Technology Analyst in that the Information Technology Manager — Operations exercises full supervisory and managerial authority over assigned operational functions within the department while the Senior Information Technology Analyst performs complex systems analysis and exercises lead responsibility for a limited work group or project. EXAMPLES OF ESSENTIAL DUTIES: Manages a Help Desk operation starting with initial troubleshooting expanding to resolving complex issues relating to IT hardware, peripherals, and operating systems Creates specifications for hardware and operating systems standards; maintains posted standards guidelines, and implement industry best practices Creates and implements automated solutions to streamline the customer service function, and Page 1 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- OPERATIONS 11 provide tools and training to all staff in delivering customer service adhering to adopted department performance guidelines • Tracks all hardware and software inventory and manages the salvage process • Manages the standard software delivery process, Windows and application updates, and remote support tools • Manages the endpoint security software and policies, including desktop firewalls and antivirus/antimalware products • Manages large computer and printer deployment projects; manages the creation, imaging, installation, and configuration of hardware and software resources • Develops strategic plans, objectives and priorities for assigned work unit(s)/operational area(s); plans, develops and implements programs that utilize human and financial resources to achieve results • Manages the work of staff; determines organizational structure, staffing needs, and work strategies; ensures adequate resources for subordinates to adequately perform their duties; ensures that assigned operations and activities comply with organization goals and objectives • Works with executive management on City-wide initiatives and prepares technical and non- technical data and information for presentation to stakeholders including the Executive Team, City Council, county -wide agency leaders and other officials regarding technology initiatives, strategies, policies and procedures • Formulates and develops plans, policies and project programs to meet short and long-term needs of the City • Performs budget and project cost analyses • Reviews and evaluates feasibility of major projects and initiatives; works with managers and technical staff to plan for implementation of new systems; participates in the study of new technology to determine its utility, consistency with technology standards, relevance for meeting City business and operational requirements and expected return on investment • Directs and coordinates the planning, development, implementation and administration of a variety of projects, including cross -department and City-wide projects; coordinates project activities with other programs, departments and outside agencies; may serve as the initial project advisor or manager for major projects City wide • Develops and administers annual budget; approves and tracks expenditures; reviews, approves and researches costs for new hardware, software and other items; reviews, approves and prepares cost/benefit analyses, reports and recommendations • Manages the development of operational and/or functional standards, practices, policies and procedures; participates in the development and implementation of strategic department goals, policies and priorities • Designs, directs and oversees work unit quality assurance activities • Meets and consults with customers and vendors regarding service delivery needs; oversees and participates in the design, development, delivery and/or implementation of IT products to meet those needs Page 2 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- OPERATIONS • Assumes responsibility for procurement of services and goods required; develops specifications for requests for proposal pertaining to external services; reviews submissions and provides recommendations on vendor selection • Directs the management of projects to enhance and/or upgrade technology services and utilization • Manages projects that vary in size and scope, and require varying levels of staff and resource support • Prepares reports, correspondence and other documents; participates on committees and task forces • Attends leadership, management, supervisory and information technology training to stay abreast of industry best practices • Develops processes to ensure business continuity in the event of a disaster • Assumes duties of Chief Information Officer when assigned • Reports to work as scheduled; works a variety of schedules including evenings, weekends, and holidays as required • Performs other related duties as assigned. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. MINIMUM QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: Theories, principles, and practices of help desk operations, troubleshooting, and resolving complex issues relating to information technology hardware, software, peripherals, and operating systems Advanced principles and methods of troubleshooting computer hardware, software and network problems Customer service and technical support best practices Help Desk software and best practices Windows Operating Systems concepts and functions, browser platforms and tools, and Windows administration and library tools Antivirus and antimalware tools and endpoint security best practices Hardware and peripheral components, and hardware configuration industry guidelines Microsoft imaging and deployment tools and concepts Remote support tools, state management, and troubleshooting tools and techniques Page 3 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- OPERATIONS - Theories, principles, and practices of information systems and related application areas, software and hardware, system development life cycle, system design, database management systems, techniques, and design using information technology techniques - Principles and practices of public administration, including budgeting, staff development, customer service and human resource management - Principles and practices of effective management, supervision and leadership - Computer hardware and software systems similar to those being used by the City's Information Services Department, including business applications, operating systems, and network systems - Principles, practices and techniques of project management, including organizing and managing projects, developing schedules, identifying critical paths, breaking down projects into individual tasks, and delegating assignments to project staff - Advanced principles, methods and techniques used in designing, developing, testing and implementing information technology applications, systems and networks - Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program - Advanced methods and techniques of evaluating business need requirements to provide technology solutions. - Advanced operational characteristics of local and wide area network systems and operational characteristics of information systems - Tools and equipment used in testing the functionality of computer systems - Advanced principles and practices of developing information technology documentation, presentation, and training materials - Modern office procedures, methods and equipment Ability to: - Oversee the development and maintenance of information technology systems - Plan, organize and manage the work of information technology staff responsible for related applications, systems and/or networks - Develop and maintain comprehensive procedures manuals and documentation - Develop and administer budgets - Coordinate and administer a variety of information technology projects - Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations - Develop information technology designs, flow charts, report layouts and screen designs - Communicate technical information to a wide variety of users - Interpret and apply complex and technical information pertaining to computer and network systems - Adapt quickly to changes in policies, procedures, assignments and work locations - Communicate effectively, both verbally and in writing Page 4 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- OPERATIONS - Establish and maintain effective working relationships with those encountered during the course of the work Education: Bachelor's degree from an accredited college or university in computer science, information systems technology or other directly related field. Master's degree desirable. Experience: Five (5) years' experience in a complex information technology systems environment with related experience in area of responsibility, including two (2) years direct supervisory experience. License/Certificates: Possession of a valid class "C" California driver license with an acceptable driving record required time of appointment Information Technology Infrastructure Library (ITIL) certification desirable Microsoft Certified Systems Engineer (MCSE) desirable Customer Service certification desirable Help Desk certification desirable SPECIAL CONDITIONS Must be able to respond to emergency services call out Must pass a background investigation Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Incumbents must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed. Work is performed indoors. The incumbent sits for prolonged periods of time; standing and walking to retrieve work files or to other departments or office locations; leaning, bending and stooping to perform work behind a desk or to retrieve information; pushing, turning or twisting to move chair or Page 5 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- OPERATIONS body from desk; reaching to place or retrieve files or open file drawers or cabinets; light grasping to hold a writing instrument or documents; firm grasping as needed to lift and carry work files or operate office equipment; finger dexterity to type on a computer keyboard; and, hearing and speaking to answer the telephone or answer questions of co-workers and subordinates. Work is performed in a general office environment. Reasonable accommodation(s) for an individual with a qualified disability will be considered on a case -by -case basis. 01/17/17: Title changed from Information Systems Computer Operations Manager to Information Technology Manager — Operations. Page 6 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- SYSTEMS PERSONNEL COMMISSION APPROVAL: COUNCIL APPROVAL: JOB CODE: EMPLOYMENT STATUS: UNIT REPRESENTATION: FLSA STATUS: JOB SUMMARY DECEMBER 21, 2016 JANUARY 17, 2017 0500 REGULAR FULL-TIME MEO EXEMPT Under administrative direction, responsible for planning, organizing, directing, staffing, and controlling technology functions and/or operations of multiple work units within the Information Services Department. SUPERVISION RECEIVED AND EXERCISED Reports to: Chief Information Officer Supervises: Professional and technical staff DISTINGUISHING CHARACTERISTICS Differs from the Chief Information Officer in that the Information Technology Manager — Systems manages the enterprise information technology business systems and public safety systems divisions while the Chief Information Officer is responsible for the overall management and coordination the Information Services Department and the short and long-term strategic planning for technology functions for the City. Differs from Senior Information Technology Analyst in that the Information Technology Manager — Systems exercises full supervisory and managerial authority over assigned operational functions within the department while the Senior Information Technology Analyst performs complex systems analysis and exercises lead responsibility for a limited work group or project. EXAMPLES OF ESSENTIAL DUTIES: Manages a team of application developers, programmer and business analysts in support of many enterprise applications including financial ERP, land management system, billing system, public safety systems and networks Oversees and manages large scale enterprise application implementation Manages operational planning, including planning projects and the allocation of manpower Page 1 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- SYSTEMS resources Su ity Iluntm !t&uh;,, • Collaborates and maintains communications with department managers and IS point of contacts • Designs, implements and enforces business systems and enterprise applications portfolio, policies, procedures and best practices. • Manages a team of application developers to develop automated solutions • Oversees analysts and project managers to maintain a streamlined application implementation process citywide • Designs and manages the enterprise software delivery process • Works with application vendors on maintaining current applications and implement new systems and applications citywide. • Develops strategic plans, objectives and priorities for assigned work unit(s)/operational area(s); plans, develops and implements programs that utilize human and financial resources to achieve results • Manages the work of professional, technical, and/or other staff; determines organizational structure, staffing needs, and work strategies; ensures adequate resources are available for staff to perform work duties; ensures that assigned operations and activities comply with organization goals and objectives. • Works with executive management on City-wide initiatives and prepares technical and non- technical data and information for presentation to stakeholders including the Executive Team, City Council, county -wide agency leaders and other officials regarding technology initiatives, strategies, policies and procedures. • Formulates and develops plans, policies and project programs to meet short and long-term needs of the City • Reviews and evaluates feasibility of major projects and initiatives; works with managers and technical staff to plan for implementation of new systems; participates in the study of new technology to determine its utility, consistency with technology standards, relevance for meeting City business and operational requirements and expected return on investment • Directs and coordinates the planning, development, implementation and administration of a variety of projects, including cross -department and City-wide projects; coordinates project activities with other programs, departments and outside agencies; may serve as the initial project advisor or manager for major projects City wide • Develops and administers annual budget; approves and tracks expenditures; reviews, approves and researches costs for new hardware, software and other items; reviews, approves and prepares cost/benefit analyses, reports and recommendations. • Manages the development of operational and/or functional standards, practices, policies and procedures; participates in the development and implementation of strategic department goals, policies and priorities. Page 2 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- SYSTEMS • Manages the information technology business systems, enterprise applications, public safety systems, and related networks, software and resources for the assigned work unit/operational area, using various technology tools that may involve or cross multiple platforms • Designs, directs and oversees work unit quality assurance activities • Meets and consults with customers and vendors regarding service delivery needs; oversees and participates in the design, development, delivery and/or implementation of IT products to meet those needs • Assumes responsibility for procurement of services and goods required; develops specifications for requests for proposal pertaining to external services; reviews submissions and provides recommendations on vendor selection • Directs the management of projects to enhance and/or upgrade technology services and utilization • Manages projects that vary in size and scope, and require varying levels of staff and resource support • Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions • Attends leadership, management, supervisory and information technology training to stay abreast of industry best practices • Develops processes to ensure business continuity in the event of a disaster • Assumes duties of Chief Information Officer when assigned • Reports to work as scheduled; works a variety of schedules including evenings, weekends, and holidays as required • Performs other related duties as assigned The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. MINIMUM QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: - Theories, principles, and practices of information systems and related application areas, software and hardware, system development life cycle, system design, database management systems, techniques, and design using information engineering techniques - Analysis, design, programming, and development of software applications - Business process engineering, documentation and automation - Enterprise resource planning software systems - Developing interfaces and application integration methods and concepts Page 3 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- SYSTEMS 11 Public safety systems and platforms Principles and practices of public administration, including budgeting, staff development, customer service and human resource management - Principles and practices of effective management, supervision and leadership - Computer hardware and software systems similar to those being used by the City's Information Technology Department, including business applications, operating systems, and network systems - Principles, practices and techniques of advanced project management, including organizing and managing a project, developing schedules, identifying critical paths, breaking down a project into individual tasks, and delegating assignments to project staff - Advanced principles, methods and techniques used in designing, developing, testing and implementing information technology applications, systems and networks - Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program - Advanced information technology development lifecycle and design principles using flowcharting techniques and prototype development tools - Advanced methods and techniques of evaluating business need requirements to provide technology solutions - Database concepts - Advanced operational characteristics of local and wide area network systems and operational characteristics of communication systems, equipment and devices - Tools and equipment used in testing the functionality of computer systems - Advanced principles and methods of troubleshooting computer hardware, software and network problems - Principles and practices of customer service - Advanced principles and practices of information technology documentation, presentation and training materials - Modern office procedures, methods and equipment Ability to: - Oversee the development and maintenance of information technology systems - Plan, organize and manage the work of information technology staff responsible for related applications, systems and/or network analysis - Develop and maintain comprehensive procedures manuals and documentation. - Develop and administer budgets - Coordinate and administer a variety of information technology projects - Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations - Develop information technology designs, flow charts, report layouts and screen designs - Communicate technical information to a wide variety of users Page 4 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- SYSTEMS - Interpret and apply complex and technical information pertaining to computer and network systems. - Adapt quickly to changes in policies, procedures, assignments and work locations. - Communicate effectively, both verbally and in writing. - Establish and maintain effective working relationships with those encountered during the course of the work. Education: Bachelor's degree from an accredited college or university in computer science, information systems technology or other directly related field. Master's degree desirable. Experience: Five (5) years' experience in a complex information technology systems environment with related experience in area of responsibility, including two (2) years direct supervisory experience. License/Certificates: Possession of a valid class "C" California driver license with an acceptable driving record required time of appointment Project Management Professional (PMP) certification desirable Microsoft Certified Solutions Developer (MCSD) certification desirable Database Administration certification desirable Programming and development certification desirable SPECIAL CONDITIONS Must be able to respond to emergency services call out Must pass a background investigation Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Incumbents must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed. Work is performed indoors. The incumbent sits for prolonged periods of time; standing and walking Page 5 of 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY MANAGER -- SYSTEMS to retrieve work files or to other departments or office locations; leaning, bending and stooping to perform work behind a desk or to retrieve information; pushing, turning or twisting to move chair or body from desk; reaching to place or retrieve files or open file drawers or cabinets; light grasping to hold a writing instrument or documents; firm grasping as needed to lift and carry work files or operate office equipment; finger dexterity to type on a computer keyboard; and, hearing and speaking to answer the telephone or answer questions of co-workers and subordinates. Work is performed in a general office environment. Reasonable accommodation(s) for an individual with a qualified disability will be considered on a case -by -case basis. 01/17/2017 - Title changed from Business Systems Manager to Information Technology Manager - Systems Page 6 of 6 Res. No. 2017-06 STATE OF CALIFORNIA COUNTY OF ORANGE ) ss: CITY OF HUNTINGTON BEACH ) I, ROBIN ESTANISLAU the duly elected, qualified City Clerk of the City of Huntington Beach, and ex-officio Clerk of the City Council of said City, do hereby certify that the whole number of members of the City Council of the City of Huntington Beach is seven; that the foregoing resolution was passed and adopted by the affirmative vote of at least a majority of all the members of said City Council at a Regular meeting thereof held on January 17, 2017 by the following vote: AYES: O'Connell, Semeta, Posey, Hardy, Brenden, Peterson NOES: None ABSENT: Delgleize ABSTAIN: None 40�� e&�� City C12rk and ex-officio Clerk of the City Council of the City of. Huntington Beach, California MEO Salary Schedule - Hourly Rate 2.0% Effective 9-24-16 *Modified 11/07/16 **Modified 12/19/16 ***Modified 01/17/17 Job No Job Description Pay Grade A B C D E 0025 Admin Analyst ME0025 36.38 38.38 40.50 42.73 45.07 0084 Admin Analyst Principal ME0084 45.32 47.81 50.44 53.21 56.14 0089 Admin Analyst Sr ME0089 41.86 44.16 46.58 49.14 51.85 0078 lAssistant City Attorney ME0078 64.28 1 67.81 71.53 75.46 79.61 0132 Assistant City Clerk ME0132 39.03 41.17 43.43 45.82 48.34 0595 Assistant Fire Marshal ME0595 46.70 49.27 51.97 54.84 57.84 0057 Assistant to the City Manager ME0057 48.84 51.52 54.36 57.34 60.50 0123 Associate Civil Engineer ME0123 42.27 1 44.59 47.04 49.63 52.37 0071 Associate Planner ME0071 39.61 41.78 44.08 46.51 49.07 0569 Beach Maint Operations Mgr ME0569 50.83 53.62 56.57 59.68 62.96 0044 Beach Operations Supervisor ME0044 41.65 43.93 46.35 48.90 51.59 0064 Budget Analyst Senior ME0064 40.21 1 42.42 44.76 47.22 49.82 0598 Building Manager ME0598 58.44 61.66 65.05 68.62 72.40 9500 ***Q „; Sy-,,:@F.As nn-,r,ge N4E$599 97.98 68.;!4 64.09 R 0024 City Engineer ME0024 66.54 70.21 74.07 78.14 82.44 0125 Code Enforcement Supervisor ME0125 41.43 1 43.71 46.11 48.65 51.33 0471 Community Relations Officer ME0471 45.32 47.81 50.44 53.21 56.14 0353 Community Services Manager ME0353 50.83 53.62 56.57 59.68 62.96 0097 Construction Manager ME0097 50.83 53.62 56.57 59.68 62.96 0085 Contract Administrator ME0085 43.33 45.72 48.23 50.89 53.68 0081 Deputy City Attorney I ME0081 42.27 44.59 47.04 49.63 52.37 0080 Deputy City Attorney II ME0080 50.83 53.62 56.57 59.68 62.96 0079 Deputy City Attorney III ME0079 58.44 61.66 65.05 68.62 72.40 0068 IDeputy City Engineer ME0068 56.71 1 59.83 63.13 66.60 70.26 0571 Deputy Dir of Econ Development ME0571 57.58 60.74 64.09 67.62 71.33 0486 Detention Administrator ME0486 41.86 44.16 46.58 49.14 51.85 0039 Econ Development Proj Mgr ME0039 46.22 48.77 51.45 54.27 57.26 0580 lEnergy Project Manager ME0580 46.22 1 48.77 51.45 54.27 57.26 0474 Facilities, Devel & Conc Mgr ME0474 48.36 51.01 53.82 56.77 59.89 0050 Facilities Maint Supervisor ME0050 41.65 43.93 46.35 48.90 51.59 *PER RESOLUTION 2016-75 ADOPTED ON 11/07/16, RESOLUTION 2016-76 ADOPTED 12/19/16 AND RESOLUTION 2017-XX ADOPTED 01/17/17 Item 9. - 22 14 B - i 6_ MEO Salary Schedule - Hourly Rate 2.0% Effective 9-24-16 *Modified 11/07/16 **Modified 12/19/16 ***Modified 01/17/17 Job No 'I'Job Des+cl"ption Pay Grade A B C „ D E 0879 Finance Manager - Accounting ME0879 52.37 55.24 S8.29 61.50 64.87 0889 Finance Manager - Budget ME0889 52.37 1 55.24 58.29 61.50 64.87 0899 Finance Manager - Fiscal Services ME0899 52.37 55.24 58.29 61.50 64.87 0869 Finance Manager -Treasury ME0869 52.37 SS.24 58.29 61.50 64.87 0131 Fire Medical Coordinator ME0131 41.21 43.48 4S.88 48.40 51.07 0130 Fire Protection Analyst ME0130 41.21 1 43.48 45.88 48.40 S1.07 0590 Fleet Operations Supervisor ME0590 41.65 43.93 46.35 48.90 51.59 0581 General Services Manager ME0581 56.16 59.25 62.51 65.94 69.56 0498 GIS Manager ME0498 53.69 56.65 59.75 63.05 66.51 0043 Housing Manager ME0043 53.15 1 56.08 59.16 62.41 65.84 0006 Human Resources Manager ME0006 55.32 58.36 61.57 64.96 68.53 8489 ***i c c.,-Si C-n-- R`IH atie S Nll N40489 53.69 56 65 59.75 63.05 66.5i 0489 ***Info Technology Mgr -Infrastructure ME0489 53.69 1 56.65 59.75 63.05 66.51 0200 ***Info Technology Mgr -Operations ME0200 53.69 56.65 59.75 63.05 66.51 0500 ***Info Technology Mgr -Systems ME0500 57.58 60.74 64.09 67.62 71.33 0075 Inspection Manager ME0075 51.57 54.42 57.41 60.57 63.90 0073 Inspection Supervisor ME0073 43.99 46.41 48.96 51.65 54.49 0251 Investigator ME0251 35.83 37.81 39.89 42.09 44.40 0158 Landscape Architect ME0158 41.21 43.48 45.88 48.40 51.07 0049 Landscape Maint Supervisor ME0049 41.65 43.93 46.35 48.90 51.59 0572 1 Liability Claims Coordinator ME0572 37.67 1 39.74 41.93 44.25 46.68 0030 Maintenance Operations Mgr ME0030 56.16 59.25 62.51 65.94 69.56 0032 Marine Safety Division Chief ME0032 53.42 56.36 59.46 62.72 66.18 0490 Network Systems Administrator ME0490 48.10 50.75 53.54 56.49 59.60 0443 Payroll Systems Analyst ME0443 43.99 1 46.41 48.96 51.65 54.49 0098 Permit & Plan Check Manager ME0098 58.44 61.66 65.OS 68.62 72.40 0209 Permit & Plan Check Supervisor ME0209 41.43 43.71 46.11 48.65 51.33 0453 lPe.sonnel Analyst ME0453 36.20 38.19 1 40.29 42.50 44.85 0060 Personnel Analyst Principal ME0060 1 45.32 1 47.81 1 50.44 53.21 56.14 *PER RESOLUTION 2016-75 ADOPTED ON 11/07/16, RESOLUTION 2016-76 ADOPTED 12/19/16 AND RESOLUTION 2017-XX ADOPTED 01/17/17 HB -157- Item 9. - 23 MEO Salary Schedule - Hourly Rate 2.0% Effective 9-24-16 *Modified 11/07/16 **Modified 12/19/16 ***Modified 01/17/17 Job No Job De Pay Grade A B C D E 0464 Personnel Analyst Senior ME0464 41.21 43.48 45.88 48.40 51.07 0099 Plan Check Engineer ME0099 49.33 52.04 54.90 57.93 61.11 0444 Planning Manager ME0444 53.69 1 56.65 59.75 63.05 66.51 0625 Police Admin Division Srvcs Mgr ME0625 58.44 61.66 65.05 68.62 72.40 OS94 Police Admin Services Manager ME0594 46.70 49.27 51.97 54.84 57.84 0022 Police Communications Manager ME0022 41.86 44.16 46.58 49.14 1 51.85 0094 Police Records Administrator ME0094 41.86 1 44.16 46.58 49.14 51.85 0028 Principal Accountant ME0028 42.69 45.04 47.51 50.13 52.88 0096 Principal Civil Engineer ME0096 55.89 58.96 62.20 65.62 69.23 0072 Principal Electrical Inspector ME0072 40.01 42.22 44.53 46.99 49.57 0076 Principal Inspector Plb/Mech ME0076 40.01 1 42.22 44.53 46.99 49.57 0482 Principal Librarian ME0482 39.81 42.00 44.31 46.75 49.32 0074 Principal Planner ME0074 51.07 53.88 56.84 59.98 63.27 0579 Project Manager MEOS79 46.22 48.77 51.45 54.27 57.26 0037 Project Manager Assistant ME0037 39.61 1 41.78 44.08 46.51 49.07 0496 Public Safety Systems Manager ME0496 54.50 57.50 60.66 63.99 67.51 0497 Public Safety Systems Supv ME0497 52.63 55.53 58.58 61.79 65.20 0839 Real Estate & Project Manager ME0839 46.22 48.77 51.45 54.27 57.26 0054 Risk Manager ME0054 53.15 1 56.08 59.16 62.41 65.84 AgIQ *Safet /I i r ME05ig 41 �1 4�49 (}5.89 48.40 5 .97 0069 Senior Civil Engineer ME0069 47.18 49.77 52.50 55.39 58.43 0484 Senior Deputy City Attorney ME0484 61.44 64.82 68.38 72.13 76.11 0499 Senior Info Systems Analyst ME0499 47.87 50.51 53.28 56.21 59.30 0077 Senior Librarian ME0077 34.27 36.16 38.15 40.24 42.45 0036 Senior Planner ME0036 46.22 48.77 51.45 54.27 57.26 0575 Senior Sprvsr Cultural Affairs ME0575 39.03 41.17 43.43 45.82 48.34 0578 Senior Sprvsr Human Services ME0578 39.03 41.17 43.43 45.82 48.34 0519 *Senior Risk Management Analyst ME0519 41.21 43.48 45.88 48.40 51.07 0034 Senior Traffic Engineer ME0034 47.18 49.77 1 52.50 55.39 58.43 0333 **Senior Trial Counsel ME0333 66.54 70.21 1 74.07 78.14 82.44 *PER RESOLUTION 2016-75 ADOPTED ON 11/07/16, RESOLUTION 2016-76 ADOPTED 12/19/16 AND RESOLUTION 2017-XX ADOPTED 01/17/17 Item 9. - 24 HH -1 8- MEO Salary Schedule - Hourly Rate 2.0% Effective 9-24-16 *Modified 11/07/16 **Modified 12/19/16 ***Modified 01/17/17 Job No ��t�#scription Pay Grade A B C D E 0457 Special Events Coordinator ME0457 32.94 34.75 36.66 38.68 40.80 0488 Street Maint Supervisor ME0488 41.65 43.93 46.35 48.90 51.59 0133 Supervisor, Prkng & Cmping Fac ME0133 39.03 41.17 43.43 45.82 48.34 0033 Transportation Manager ME0033 58.15 61.34 64.72 68.28 72.04 0051 Tree Maintenance Supervisor ME0051 41.65 43.93 46.35 48.90 51.59 0483 Utilities Manager ME0483 57.28 60.44 63.76 67.27 70.97 0487 Wastewater Supervisor ME0487 41.65 43.93 46.35 48.90 51.59 0052 Water Distribution Supervisor ME0052 41.65 43.93 46.35 48.90 51.59 0053 Water Production Supervisor ME0053 41.65 43.93 46.35 48.90 51.59 0056 lWater Quality Supervisor ME0056 41.65 43.93 46.35 48.90 51.59 *Per Resolution 2016-75 adopted on 11/07/16 the title of Safety/Loss Prevention Analyst was changed to Senior Risk Management Analyst. **Per Resolution 2017-76 adopted on 12/19/16 the position of Senior Trial Counsel was created. ***Per Resolution 2017-xx adopted on 01/17/17 the title of Information Systems Communication Manager was changed to Information Technology Manager -Infrastructure; the title of Business System Manager was changed to Information Technology Manager -Systems; and the title of Information Systems Computer Operations Manager was changed to Information Technology Manager -Operations. *PER RESOLUTION 2016-75 ADOPTED ON 11/07/16, RESOLUTION 2016-76 ADOPTED 12/19/16 AND RESOLUTION 2017-XX ADOPTED 01/17/17 HB -159- Item 9. - 25 CITY OF HUNTINGTON BEACH INTER -DEPARTMENTAL COMMUNICATION HUMAN RESOURCES TO: PERSONNEL COMMISSION FROM: MICHELE WARREN, DIRECTOR OF HUMAN RESOURCES SUBJECT: CREATION OF INFORMATION TECHNOLOGY MANAGER — INFRASTRUCTURE JOB CLASSIFICATION DATE: DECEMBER 21, 2016 The Information Services Department is seeking to amend the City's Classification Plan with the creation of the job classification of INFORMATION TECHNOLOGY MANAGER - INFRASTRUCTURE, represented by the Management Employees Organization (MEO). The proposed job classification is the result of the classification specification review project which was recently conducted for the Information Services Department. The class specification was created based upon input from IS staff and The Chief Information Officer. The class specification title and content replaces the title and content of the class specification of Information Systems Communication Manager. The proposed class specification update/modification is required to better reflect the changes that have occurred in the software/hardware/systems/functions of information technology over the past eight to ten years. The current pay grade remains the same. The City met with MEO to review and discuss the creation of this new job and its inclusion into the classification plan as a replacement for the IS Communication Manager class specification. The recommendation presented is based upon information and input from IS department staff and Human Resources and review and feedback from MEO as part of the meet and confer process. At this time, staff requests the Personnel Commission to approve staff's recommendations in accordance with Personnel Rule 12 regarding amendments to the City's Classification Plan. STAFF RECOMMENDATION Proposed Job Class Title Information Technology Manager - Infrastructure Action: Create the recommended job classification for inclusion into the City's Classification Plan Affected Employees: None Recommendation: Approve the newly -created (replacement) job classification Aft: Information Technology Manager — Infrastructure Job Classification Specification cc: Behzad Zamanian, Chief Information Officer Scott Smith, MEO President Aaron Peardon, OCER Representative Item 9. - 26 H -1 6o- TO: FROM: SUBJECT DATE: CITY OF HUNTINGTON BEACH INTER -DEPARTMENTAL COMMUNICATION HUMAN RESOURCES PERSONNEL COMMISSION MICHELE WARREN, DIRECTOR OF HUMAN RESOURCES CREATION OF INFORMATION TECHNOLOGY MANAGER — SYSTEMS JOB CLASSIFICATION DECEMBER 21, 2016 The Information Services Department is seeking to amend the City's Classification Plan with the creation of the job classification of INFORMATION TECHNOLOGY MANAGER - SYSTEMS, represented by the Management Employees Organization (MEO). The proposed job classification is the result of the classification specification review project which was recently conducted for the Information Services Department. The class specification was created based upon input from IS staff and The Chief Information Officer. The class specification title and content replaces the title and content of the class specification of Business Systems Manager. The proposed class specification update/modification is required to better reflect the changes that have occurred in the software/hardware/systems/functions of information technology over the past eight to ten years. The current pay grade remains the same. The City met with MEO to review and discuss the creation of this new job and its inclusion into the classification plan as a replacement for the Business Systems Manager class specification. The recommendation presented is based upon information and input from IS department staff and Human Resources, and review and feedback from MEO as part of the meet and confer process. At this time, staff requests the Personnel Commission to approve staff's recommendations in accordance with Personnel Rule 12 regarding amendments to the City's Classification Plan. STAFF RECOMMENDATION Proposed Job Class Title Information Technology Manager - Systems Action: Create the recommended job classification for inclusion into the City's Classification Plan Affected Employees: None Recommendation: Approve the newly -created (replacement) job classification Att: Information Technology Manager — Systems Job Classification Specification cc: Behzad Zamanian, Chief Information Officer Scott Smith, MEO President Aaron Peardon, OCER Representative HB -161- Item 9. - 27 TO: FROM: SUBJECT Jc494 CITY OF HUNTINGTON BEACH INTER -DEPARTMENTAL COMMUNICATION HUMAN RESOURCES PERSONNEL COMMISSION MICHELE WARREN, DIRECTOR OF HUMAN RESOURCES CREATION OF INFORMATION TECHNOLOGY MANAGER — OPERATIONS JOB CLASSIFICATION DECEMBER 21, 2016 The Information Services Department is seeking to amend the City's Classification Plan with the creation of the job classification of INFORMATION TECHNOLOGY MANAGER - OPERATIONS, represented by the Management Employees Organization (MEO). The proposed job classification is the result of the classification specification review project which was recently conducted for the Information Services Department. The class specification was created based upon input from IS staff and The Chief Information Officer. The class specification title and content replaces the title and content of the class specification of Information Systems Computer Operations Manager. The proposed class specification update/modification is required to better reflect the changes that have occurred in the software/hardware/systems/functions of information technology over the past eight to ten years. The current pay grade remains the same. The City met with MEO to review and discuss the creation of this new job and its inclusion into the classification plan as a replacement for the IS Computer Operations Manager class specification. The recommendation presented is based upon information and input from IS department staff and Human Resources, and review and feedback from MEO as part of the meet and confer process. At this time, staff requests the Personnel Commission to approve staff's recommendations in accordance with Personnel Rule 12 regarding amendments to the City's Classification Plan. STAFF RECOMMENDATION Proposed Job Class Title Information Technology Manager - Operations Pay Grade: Action: Create the recommended job classification for inclusion into the City's Classification Plan Affected Employees: One Recommendation: Approve the newly -created (replacement) job classification Aft: Information Technology Manager — Operations Job Classification Specification cc: Behzad Zamanian, Chief Information Officer Scott Smith, MEO President Aaron Peardon, OCER Representative Item 9. - 28 HB -162'_