Loading...
HomeMy WebLinkAboutAdopt Resolution No. 2017-37 amending the City's ClassificatDept. ID HR 17-009 Page 1 of 3 Meeting Date: 8/7/2017 I�T40 ✓cam � -D CITY OF HUNTINGTON BEACH REQUEST FOR. CITY COUNCIL ACTION MEETING DATE: 8/7/2017 SUBMITTED TO: Honorable Mayor and City Council Members SUBMITTED BY: Fred A. Wilson, City Manager PREPARED BY: Michele Warren, Director of Human Resources SUBJECT: Adopt Resolution No. 2017-37 amending the City's Classification Plan by approving the Modified Classification Titles of Information Systems Technician and Information Systems Analyst to Information Technology Technician and Information Technology Analyst and adding a new Classification of Senior Telecommunications Technician Statement of Issue: The City's Classification Plan requires an amendment to incorporate changes considered and approved by the Personnel Commission at the regularly scheduled meetings held May 17, 2017, and June 28, 2017. Financial Impact: Funding for the proposed job classifications is included in the FY 2016-17 budget. No additional appropriation is requested. Recommended Action: Adopt Resolution No. 2017- 37, " A Resolution of The City Council of The City of Huntington Beach Amending The City's Classification Plan by Amending The Titles of Information Systems Technician to Information Technology Technician; Information Systems Analyst to Information Technology Analyst and Adding a New Job Classification of Senior Telecommunications Technician." Alternative Action(s): Reject the amendments to the classification plan. In accordance with Personnel Rule 12-4, if an amendment to the City's Classification Plan is rejected by the City Council, the City Council is to refer such amendments or revisions back to the Personnel Commission with reasons for rejection and its recommendation thereon. Analysis: The technical and analytical classifications assigned to the Information Services Department merited review and content update to better reflect department and industry changes in the duties, responsibilities, job knowledge, skill, ability, education, experience, and training for the named classifications. At the May 17, 2017, and June 28, 2017, meetings, the Personnel Commission approved changes to a total of ten (10) classification titles related to the technician and the analyst series, including updates to the content of the classification specifications to better reflect current operational and industry professional standards. Item 13. - 1 H B -196- Dept. ID HR 17-009 Page 2 of 3 Meeting Date: 8/7/2017 The Personnel Commission has considered and approved the following amendments to the City's Classification Plan: Title Chan es with Class Specification U dates Current Title Amended/Updated Title Exhibit Information Systems Technician I Information Technology Technician I A Information Systems Technician 11 Information Technology Technician II B Information Systems Technician III Information Technology Technician III C Information Systems Technician IV Information Technology Technician IV D Senior Information Systems Technician Senior Information Technology Technician E Information Systems Analyst I Information Technology Analyst I F Information Systems Analyst 11 Information Technology Analyst II G Information Systems Analyst III Information Technology Analyst III H Information Systems Analyst IV Information Technology Analyst IV I Senior Information Systems Analyst Senior Information Technology Analyst J There were no modifications to the compensation of any of the classifications updated. However, the associated salary schedule is required to be updated to reflect the new titles as listed. The Personnel Commission also approved the creation of the new classification of Senior Telecommunications Technician. The Senior Telecommunications Technician was created as no relevant current classification exists appropriately delineating the work required related to the City's telecommunications infrastructure. The classification of Telecommunications Specialist (vacant since 2010) is outdated, and does not properly reflect the work required to be performed. As well, the legacy classification is unsuitable for future recruitment purposes. The compensation level of the Telecommunications Specialist is inconsistent with pay for classifications with comparable duties and responsibilities within the department. The new classification provides the opportunity for future salary savings of $1 OK at the proposed hourly rate. The new Senior Telecommunications Technician classification comports with the IS Department's needs and the compensation is comparable to the Senior Information Technology Technician. Classification Hourly Salary Range Telecommunications Specialist $38.63 - $47.86 Senior Information Technology Technician $34.10 - $42.24 Senior Telecommunications Technician $34.10 - $42.24 Personnel Rule 13-1 — Compensation Schedule -Policy reads: It is hereby declared that it is the policy of the city that salary ranges shall be set for classifications and not the individual who occupies a position in such classification; that the salary range for each classification is based on the principle that like salaries shall be paid for comparable duties and responsibilities; that the performance of the individual shall not be considered; and that the compensation schedule shall not be used to take punitive or disciplinary action against any employee or to reward any employee, or to circumvent the provisions of these personnel rules. The addition of the Senior Telecommunications Technician classification to the City's class plan will not increase the department table of organization. H B -19 I Item 13 • - 2 Dept. ID HR 17-009 Page 3 of 3 Meeting Date: 8/7/2017 Environmental Status: N/A Strategic Plan Goal: Enhance and Maintain City Service Delivery Attachment(s): 1. Resolution No. 2017- 37, " A Resolution of The City Council of The City of Huntington Beach Amending The City's Classification Plan by Amending The Titles of Information Systems Technician to Information Technology Technician; Information Systems Analyst to Information Technology Analyst and Adding a New Job Classification of Senior Telecommunications Technician." 2. Exhibits A — K Job Class Specifications and Personnel Commission Staff Reports for - Information Technology Technician I (Exhibit A) - Information Technology Technician II (Exhibit B) - Information Technology Technician III (Exhibit C) - Information Technology Technician IV (Exhibit D) - Senior Information Technology Technician (Exhibit E) - Information Technology Analyst I (Exhibit F) - Information Technology Analyst II (Exhibit G) - Information Technology Analyst III (Exhibit H) - Information Technology Analyst IV (Exhibit 1) - Senior Information Technology Analyst (Exhibit J) - Senior Telecommunications Technician (Exhibit K) 3. Modified MEA Salary Schedule (Exhibit L) 4. Modified MEO Salary Schedule (Exhibit M) Item 13. - 3 Hs -198- RESOLUTION NO. 2017-37 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF HUNTINGTON BEACH AMENDING THE CITY'S CLASSIFICATION PLAN BY AMENDING THE TITLES OF INFORMATION SYSTEMS TECHNICIAN TO INFORMATION TECHNOLOGY TECHNICIAN; INFORMATION SYSTEMS ANALYST TO INFORMATION TECHNOLOGY ANALYST AND ADDING A NEW JOB CLASSIFICATION OF SENIOR TELECOMMUNICATIONS TECHNICIAN WHEREAS, the City Council of Huntington Beach wishes to amend the City's Classification Plan; and The provisions of Personnel Rule 12-4 have been complied with, in that the changes to the City's Classification Plan were considered by the Personnel Commission during public hearings held on May 17, 2017 and June 28, 2017. The Personnel Commission voted to recommend to the City Council that the City's Classification Plan be amended to change the titles of Information Systems Technician to Information Technology Technician; Information Systems Analyst to Information Technology Analyst, and the creation of the classification of Senior Telecommunications Technician. NOW, THEREFORE, the City Council of the City of Huntington Beach does hereby resolve that the Classification Plan be amended as follows: 1) Amend the titles of Information Systems Technician UII/III/IV to Information Technology Technician I/II/III/IV, as set forth in Exhibits A-D which are attached hereto and incorporated by this reference. 2) Amend the title of Senior Information Systems Technician to Senior Information Technology Technician, as set forth in Exhibit E which is attached hereto and incorporated by this reference. 3) Amend the titles of Information Systems Analyst I/II/III/IV to Information Technology Analyst UII/III/IV, as set forth in Exhibits F-I which are attached hereto and incorporated by this reference. 4) Amend the title of Senior Information Systems Analyst to Senior Information Technology Analyst, as set forth in Exhibit J which is attached hereto and incorporated by this reference. 5) Add the new job classification of Senior Telecommunications Technician asset forth in Exhibit K which is attached hereto and incorporated by this reference. 6) Exhibit L - Modified MEA Salary Schedule. 7) Exhibit M - Modified MEO Salary Schedule. 17-5940/162657.docx RESOLUTION NO. 2017-37 PASSED AND ADOPTED by the City Council of the city of Huntington Beach at a regular meeting thereof held on the 7TH day of AUGUST, 2017. REVIE D APPROVED: FredVM Vilhon, City Manager Gates, City Attorney 17-5940/162657.docx EXHIBIT A J CITY OF HUNTINGTON BEACH INTER -DEPARTMENTAL COMMUNICATION HUMAN RESOURCES TO: PERSONNEL COMMISSION FROM: MICHELE WARREN, DIRECTOR OF HUMAN RESOURCES SUBJECT: RE -TITLE OF JOB CLASSIFICATION INFORMATION SYSTEMS TECHNICIAN I TO INFORMATION TECHNOLOGY TECHNICIAN I DATE: JUNE 28, 2017 The Information Services Department is seeking to amend the City's Classification Plan by re -titling the job classification of INFORMATION SYSTEMS TECHNICIAN I to INFORMATION TECHNOLOGY TECHNICIAN I. This is the entry-level classification in the Information Technology Technician series represented by the Municipal Employees Association (MEA). The proposed job classification replaces the title and content of the Information Systems Technician I job classification. The proposed class specification modification is recommended to 1) reflect the changes that have occurred in information technology over the past eight to ten years 2) accurately document the duties performed in the job 3) update the minimum qualifications 4) incorporate language regarding participation in the DMV Employer Pull Notice program for those required to drive in the course and scope of work and 5) include language stating the obligation as a City employee to work as a Disaster Service Worker when required. The pay grade remains the same. The recommendation is based upon information and input from IS department management and Human Resources, and review from MEA as part of the meet and confer process. At this time, the Personnel Commission is requested to approve the recommended amendment to the City's Classification Plan in accordance with Personnel Rule 12. STAFF RECOMMENDATION Proposed Job Class Title Information Technology Technician Pay Grade MEA495 Action: 1) Re -title Information Systems Technician I to Information Technology Technician 1 2) Update the classification specification Affected Employees: One Recommendation: Approve the re-titled/replacement job classification Attachment: Information Technology Technician I Job Classification Specification cc: Behzad Zamanian, Chief Information Officer Judy Graham, MEA President Gregorio Daniel, Teamsters Representative HB -201- Item 13. - 6 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN I Sub city HB IIPERSONNCIL EL OMISSION APPROVAL: TBNDE 28, 2017 II JOB CODE: 0495 EMPLOYMENT STATUS: REGULAR FULL-TIME UNIT REPRESENTATION: MEA FLSA STATUS: NON-EXEMPT JOB SUMMARY Under close supervision, learns and performs a variety of entry-level and routine technical duties in support of minicomputer systems, local and wide area networks, and associated peripheral equipment SUPERVISION RECEIVED AND EXERCISED Reports to: Information Technology Manager DISTINGUISHING CHARACTERISTICS The Information Technology Technician series consists of levels I through IV and Senior. While the work may be similar, the distinction amongst levels is determined according to the complexity of the work assigned, the range of supervision needed, and the expertise required to perform the work at the designated level. Information Technology Technician I performs entry-level, basic and routine work with clearly established priorities and procedures. Positions assigned to this classification must possess functional knowledge of the basic principles and theories required to perform the work. Information Technology Technician II performs intermediate -level, routine work with minimal complexity in accordance with established priorities and procedures. Positions assigned to this classification must possess knowledge of the generally accepted principles, theories, and best practices required to perform the work. EXAMPLES OF ESSENTIAL DUTIES: • Assigned to service requests for assistance with problems related to computer hardware, software, peripheral devices, or audio visual equipment; performs remote desktop or on -site assessment to determine cause of problems • Performs basic installation, operation and maintenance of computers and peripheral equipment; tests and sets up basic hardware and software configurations; performs basic Page 1 of 4 Item 13. - 7 HB -202- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN I maintenance and repair on system components • Utilizes and updates system maintenance logs and other tools to prepare, track, and respond to service request tickets and work orders • Assists with routine system backups, upgrades and/or other hardware/software support activities; • Connects computers to printers, scanners, personal digital assistants and other peripheral equipment; loads software • Performs routine system support duties such as monitoring or adding users/devices, modifying user profiles, re -setting passwords and performing regular file maintenance; sets up basic user access permissions; documents all changes and revisions • Coordinates with manufacturers for all warranty services equipment • Performs asset inventory and prepares and maintains system documentation • Configures, maintains and updates all city-wide operating system software images for desktop, laptop, and mobile device computers using imaging software • Receives and responds to customer requests; maintains user accounts and access levels for assigned computer systems • Sets up audio visual and computer equipment in conference rooms and other locations for meetings • Reports to work as scheduled and works various hours, including nights and weekends as deemed necessary by manager/supervisor, to conform with changing priorities and meet deadlines; maintains regular and consistent attendance record • Performs other related duties assigned. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. MINIMUM QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: - Operations, services, concepts, terms and activities common to comprehensive, state of - the -art information technology programs - Basic operational characteristics of local and wide area network systems, communication systems, equipment and devices - Computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing, records and database management, and computer systems analysis and design - Basic operations, services and activities of a data center or server room Page 2 of 4 HB -203- Item 13. - 8 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN I - Basic methods and techniques of troubleshooting desktop computer and communications system hardware and software problems Ability to: - Read, understand and apply technical information pertaining to computer systems - Install, maintain, troubleshoot, repair and modify a variety communications and electronic equipment and systems - Operate, maintain and perform routine repairs on hardware, software and peripheral equipment - Use the proper test equipment related to electronics maintenance and repair - Troubleshoot routine hardware and software issues and make minor repairs/adjustments - Learn and work with new and emerging technologies, work with a broad area of technologies - Follow-up and monitor progress of assignments - Adapt quickly to changes in policies, procedures, assignments and work locations - Work independently and as a team member - Report to work as scheduled; provide regular and predictable attendance - Communicate effectively, both orally and in writing - Establish and maintain effective working relationships with those encountered during the course of work Education: High school diploma or equivalent. College -level coursework (minimum 30 semester units) in computer science or other related field preferred. Associate's Degree in computer science or other closely related field desirable. Experience: One (1) or two (2) years' experience working with computer hardware including desktops, laptops, tablets, mobile devices, networking equipment, printers, and configuration of said hardware and associated software. License/Certificate: A valid California Class C driver license with an acceptable driving record required by time of appointment and throughout employment. SPECIAL CONDITIONS Must be able to respond to emergency services call out. Must pass a comprehensive background investigation. Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Page 3 of 4 Item 13. - 9 HB -204- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN I Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Incumbents must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed. Work is performed indoors and outdoors. Incumbents use a computer keyboard and related equipment. Incumbents sit, stand, walk, climb, stoop, crouch, twist, bend, push, pull, reach, grasp, and lift. Moving tools and equipment weighing 35 pounds or less may be required. When work is performed outdoors, there is full exposure to various weather conditions. Must utilize approved safety equipment and protective, gear, including but limited to, hard hats, respirators, life vests, and/or hearing protective devices. Near vision required for reading correspondence, plans, specifications and other information. Acute hearing is required when providing telephone service and communicating in person. Duties may require working in confined areas. Off -site assignments, irregular work hours, including evenings and weekends, may be required. Reasonable accommodation(s) for an individual with a qualified disability will be considered on a case -by -case basis. Page 4 of 4 HB -205- Item 13. - 10 � _ EXffiBIT B _� TO: FROM: SUBJECT: DATE: CITY OF HUNTINGTON BEACH INTER -DEPARTMENTAL COMMUNICATION HUMAN RESOURCES PERSONNEL COMMISSION MICHELE WARREN, DIRECTOR OF HUMAN RESOURCES RE -TITLE OF JOB CLASSIFICATION INFORMATION SYSTEMS TECHNICIAN II TO INFORMATION TECHNOLOGY TECHNICIAN II JUNE 28, 2017 The Information Services Department is seeking to amend the City's Classification Plan by re -titling the job classification of INFORMATION SYSTEMS TECHNICIAN II to INFORMATION TECHNOLOGY TECHNICIAN II. This is the intermediate -level classification in the Information Technology Technician series, represented by the Municipal Employees Association (MEA). The proposed action replaces the title and content of the Information Systems Technician II job classification. The proposed class specification modification is recommended to 1) reflect the changes that have occurred in the software/hardware/systems/functions of information technology over the past eight to ten years; 2) accurately document the duties performed in the job 3) update the minimum qualifications 4) incorporate language regarding participation in the DMV Employer Pull Notice program for those required to drive in the course and scope of work and 5) include language stating the obligation as a City employee to work as a Disaster Service Worker when required. The current pay grade remains the same. The recommendation presented is based upon information and input from IS department management and Human Resources, and review from MEA as part of the meet and confer process. At this time, the Personnel Commission is requested to approve staff's recommendation in accordance with Personnel Rule 12 regarding amendments to the City's Classification Plan. STAFF RECOMMENDATION Proposed Job Class Title Information Technology Technician II Pay Grade MEA494 Action: 1) Re -title Information Systems Technician II to Information Technology Technician II 2) Update the classification specification Affected Employees: None Recommendation: Approve the re-titled/replacement job classification Attachment: Information Technology Technician II Job Classification Specification cc: Behzad Zamanian, Chief Information Officer Judy Graham, MEA President Gregorio Daniel, Teamsters Representative Item 13. - 11 HB -206- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN II II PERSONEL APPROVAL: ISSION APPROVAL: TBNDE 28, 2017 II JOB CODE: 0494 EMPLOYMENT STATUS: REGULAR FULL-TIME UNIT REPRESENTATION: MEA FLSA STATUS: NON-EXEMPT JOB SUMMARY Under general supervision, performs a variety of technical duties to provide effective support for computer and network services SUPERVISION RECEIVED AND EXERCISED Reports to: Information Technology Manager DISTINGUISHING CHARACTERISTICS The Information Technology Technician series consists of levels I through IV and Senior. The distinction amongst Technician levels is determined according to the complexity of the work assigned, the range of supervision needed, and the expertise required to perform the work at the designated level. The Information Technology Technician II performs intermediate -level, routine work with minimal complexity according to established priorities and procedures. Positions assigned to this classification must possess knowledge of the generally accepted principles, theories, and best practices required to perform the work. The Information Technology Technician III performs journey -level, moderately complex work according to established priorities and procedures. Positions assigned to this classification must possess a good understanding and knowledge of the principles, theories, and best practices required to perform the work. EXAMPLES OF ESSENTIAL DUTIES • Responds to service requests for assistance with desktop computer, peripheral equipment, telecommunication, audio visual or other related technology problems; makes initial assessment of problem to determine source and possible solutions • Utilizes and updates system maintenance logs and other tools to prepare trouble tickets and to track and respond to service requests • Monitors the performance and capacity of information system components; uses performance Page 1 of 4 HB -207- Item 13. - 12 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN II monitoring and capacity planning tools to ensure that assigned systems and applications are performing effectively; monitors the capacity of disk drives; adjusts system resource thresholds to assure optimum performance and efficiency of resource utilization • Performs routine information system security duties; implements network and data security standards; implements administrative and technical safeguards as needed to ensure appropriate security monitoring, mitigation, documentation and auditing for compliance as well as investigative purposes • Creates and maintains network shares, printers and server monitoring devices; configures network communication devices for optimum server and network connectivity • Performs various system quality assurance activities; tests and troubleshoots system issues • Implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; utilizes appropriate tools to install and test upgrades and patches • Obtains new and upgraded system hardware and software from vendors • Performs routine system support duties such as monitoring or adding users/devices, modifying user profiles, re -setting passwords and performing regular file maintenance; sets up basic user access permissions; documents all changes and revisions • Communicates to higher -level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes • Reports to work as scheduled and works various hours, including nights and weekends as deemed necessary by manager/supervisor, to conform with changing priorities and deadlines; maintains regular and consistent attendance record • Performs other related duties as assigned. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. MINIMUM QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: - Operations, services, concepts, terms and activities common to comprehensive, state of - the -art information technology programs - Characteristics of local and wide area network systems, communication systems, equipment and devices, computer hardware and software - Computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing, records and database management, and computer systems analysis and design. - Operations, services and activities of a data center or server room. Page 2 of 4 Item 13. - 13 Ha --2G8- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN II - Methods and techniques of troubleshooting desktop computer and communications system hardware and software problems. Ability to: - Read, understand and apply technical information pertaining to computer systems. - Adapt quickly to changes in policies, procedures, assignments and work locations - Install, maintain, troubleshoot, repair and modify a variety of communications and electronic equipment and systems. - Operate, maintain and perform routine repairs on hardware, software and peripheral equipment - Use the proper test equipment related to electronics maintenance and repair - Troubleshoot routine hardware and software issues and make minor repairs/adjustments - Learn and work with new and emerging technologies, work with a broad area of technologies - Work independently and as a team member - Report to work as scheduled; provide regular and predictable attendance - Communicate effectively, both orally and in writing. - Establish and maintain effective working relationships with those encountered during the course of work - Follow-up and monitor progress of assignments Education: High school diploma or equivalent and college -level coursework in computer science, digital electronics, or telecommunications or closely related field or two (2) years specialized vocational training in computer science, digital electronics, or telecommunications. Associate's Degree in computer science, digital electronics, or telecommunications or closely related field preferred. Experience: Two (2) to three (3) years' responsible experience working with computer hardware including desktops, laptops, tablets, mobile devices, networking equipment printers, and configuration of said hardware and associated software. License/Certificate: A valid California Class C driver license with an acceptable driving record required by time of appointment and throughout employment. SPECIAL CONDITIONS Must be able to respond to emergency services call out Must pass a comprehensive background investigation Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Page 3 of 4 HB -209- Item 13. - 14 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN II Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Incumbents must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed. Work is performed indoors and outdoors. Incumbents use a computer keyboard and related equipment. Incumbents sit, stand, walk, climb, stoop, crouch, twist, bend, push, pull, reach, grasp, and lift. Moving tools and equipment weighing 35 pounds or less may be required. When work is performed outdoors, there is full exposure to various weather conditions. Must utilize approved safety equipment and protective, gear, including but limited to, hard hats, respirators, life vests, and/or hearing protective devices. Near vision required for reading correspondence, plans, specifications and other information. Acute hearing is required when providing telephone service and communicating in person. Duties may require working in confined areas. Off -site assignments, irregular work hours, including evenings and weekends, may be required. Reasonable accommodation(s) for individual with a qualified disability will be considered on a case - by -case basis. Page 4 of 4 Item 13. - 15 HB i 0_ EXHIBIT C TO: FROM: SUBJECT DATE: CITY OF HUNTINGTON BEACH INTER -DEPARTMENTAL COMMUNICATION HUMAN RESOURCES PERSONNEL COMMISSION MICHELE WARREN, DIRECTOR OF HUMAN RESOURCES RE -TITLE OF JOB CLASSIFICATION INFORMATION SYSTEMS TECHNICIAN III TO INFORMATION TECHNOLOGY TECHNICIAN III JUNE 28, 2017 The Information Services Department is seeking to amend the City's Classification Plan by re -titling the job classification of INFORMATION SYSTEMS TECHNICIAN III to INFORMATION TECHNOLOGY TECHNICIAN Ill. This is the intermediate -level classification in the Information Technology Technician series, represented by the Municipal Employees Association (MEA). The proposed job classification replaces the title and content of the Information Systems Technician III job classification. The proposed class specification modification is recommended to 1) reflect the changes that have occurred in the software/hardware/systems/functions of information technology over the past eight to ten years 2) accurately document the duties performed in the job 3) update the minimum qualifications 4) incorporate language regarding participation in the DMV Employer Pull Notice program for those required to drive in the course and scope of work and 5) include language stating the obligation as a City employee to work as a Disaster Service Worker when required. The current pay grade remains the same. The recommendation presented is based upon information and input from IS department management and Human Resources, and review from MEA as part of the meet and confer process. At this time, the Personnel Commission is requested to approve the recommended amendment to the City's Classification Plan in accordance with Personnel Rule 12. STAFF RECOMMENDATION Proposed Job Class Title Information Technology Technician III Pay Grade MEA493 Action: 1) Re -title Information Systems Technician II to Information Technology Technician II 2) Update the classification specification Affected Employees: One Recommendation: Approve the re-titled/replacement job classification Attachment: Information Technology Technician III Job Classification Specification cc: Behzad Zamanian, Chief Information Officer Judy Graham, MEA President Gregorio Daniel, Teamsters Representative HB -2 11- Item 13. - 16 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN III IIPERSONEL COUNCNL APPROVAL: SION APPROVAL: TBNDE 28, 2017 II JOB CODE: 0493 EMPLOYMENT STATUS: REGULAR FULL-TIME UNIT REPRESENTATION: MEA FLSA STATUS: NON-EXEMPT JOB SUMMARY Under general supervision, performs a variety of technical duties to provide effective support for computer and network services. SUPERVISION RECEIVED AND EXERCISED Reports to: Information Technology Manager DISTINGUISHING CHARACTERISTICS The Information Technology Technician series consists of levels I through IV and Senior. The distinction amongst Technician levels is determined according to the complexity of the work assigned, the range of supervision needed, and the expertise required to perform the work at the designated level. The Information Technology Technician III performs journey -level, moderately complex work according to established priorities and procedures. Positions assigned to this classification must possess a good understanding and knowledge of the principles, theories, and best practices required to perform the work. The Information Technology Technician IV performs advanced journey -level work with discretion regarding the application of procedures and guidelines. Positions assigned to this classification must possess advanced knowledge of the principles, theories, and best practices required to perform the work. EXAMPLES OF ESSENTIAL DUTIES • Responds to service requests for assistance with desktop computer, peripheral equipment, telecommunication, audio visual or other related technology problems; makes initial assessment of problem to determine source and possible solutions • Utilizes and updates system maintenance logs and other tools to prepare trouble tickets and to track and respond to service requests Page 1 of 4 Item 13. - 17 HB -2) I CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN III • Monitors the performance and capacity of information system components; uses performance monitoring and capacity planning tools to ensure that assigned systems and applications are performing effectively; monitors the capacity of disk drives; adjusts system resource thresholds to assure optimum performance and efficiency of resource utilization • Performs routine information system security duties; implements network and data security standards; implements administrative and technical safeguards as needed to ensure appropriate security monitoring, mitigation, documentation and auditing for compliance as well as investigative purposes • Creates and maintains network shares, printers and server monitoring devices; configures network communication devices for optimum server and network connectivity • Performs various system quality assurance activities; tests and troubleshoots system issues • Implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; utilizes appropriate tools to install and test upgrades and patches • Obtains new and upgraded system hardware and software from vendors • Performs routine system support duties such as monitoring or adding users/devices, modifying user profiles, re -setting passwords and performing regular file maintenance; sets up basic user access permissions; documents all changes and revisions • Communicates to higher -level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes • Reports to work as scheduled and works various hours, including nights and weekends as deemed necessary by manager/supervisor, to conform with changing priorities and deadlines; maintains regular and consistent attendance record • Performs other related duties as assigned. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. MINIMUM QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: - Operations, services, concepts, terms and activities common to comprehensive, state of - the -art information technology programs - Characteristics of local and wide area network systems, communication systems, equipment and devices, computer hardware and software - Computer hardware and software, operating systems, workflow processes, direct access Page 2 of 4 HB t 3- Item 13. - 18 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN III techniques and remote processing, records and database management, and computer systems analysis and design. - Operations, services and activities of a data center or server room. - Methods and techniques of troubleshooting desktop computer and communications system hardware and software problems. Ability to: - Read, understand and apply technical information pertaining to computer systems. - Adapt quickly to changes in policies, procedures, assignments and work locations - Install, maintain, troubleshoot, repair and modify a variety of communications and electronic equipment and systems. - Operate, maintain and perform routine repairs on hardware, software and peripheral equipment - Use the proper test equipment related to electronics maintenance and repair - Troubleshoot routine hardware and software issues and make minor repairs/adjustments - Learn and work with new and emerging technologies, work with a broad area of technologies - Work independently and as a team member - Report to work as scheduled; provide regular and predictable attendance - Communicate effectively, both orally and in writing. - Establish and maintain effective working relationships with those encountered during the course of work - Follow-up and monitor progress of assignments Education: Associate's Degree in computer science, digital electronics, telecommunications or other closely related field or completion of two (2) years specialized vocational training in computer science, digital electronics, or telecommunications. Experience: Three (3) to four (4) years' directly related experience working with computer hardware including desktops, laptops, tablets, mobile devices, networking equipment, printers, and configuration of said hardware and associated software. License/Certificate: A valid California Class C driver license with an acceptable driving record required by time of appointment and throughout employment. SPECIAL CONDITIONS Must be able to respond to emergency services call out Must pass a comprehensive background investigation Employees regularly assigned/required to drive a city or personal vehicle in the course and Page 3 of 4 Item 13. - 19 HB -2 14- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN III scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Incumbents must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed. Work is performed indoors and outdoors. Incumbents use a computer keyboard and related equipment. Incumbents sit, stand, walk, climb, stoop, crouch, twist, bend, push, pull, reach, grasp, and lift. Moving tools and equipment weighing 35 pounds or less may be required. When work is performed outdoors, there is full exposure to various weather conditions. Must utilize approved safety equipment and protective, gear, including but limited to, hard hats, respirators, life vests, and/or hearing protective devices. Near vision required for reading correspondence, plans, specifications and other information. Acute hearing is required when providing telephone service and communicating in person. Duties may require working in confined areas. Off -site assignments, irregular work hours, including evenings and weekends, may be required. Reasonable accommodation(s) for individual with a qualified disability will be considered on a case -by -case basis. Page 4 of 4 H B -215- Item 13. - 20 EXHIBIT D TO: FROM: SUBJECT DATE: CITY OF HUNTINGTON BEACH INTER -DEPARTMENTAL COMMUNICATION HUMAN RESOURCES PERSONNEL COMMISSION MICHELE WARREN, DIRECTOR OF HUMAN RESOURCES RE -TITLE OF JOB CLASSIFICATION INFORMATION SYSTEMS TECHNICIAN IV TO INFORMATION TECHNOLOGY TECHNICIAN IV JUNE 28, 2017 The Information Services Department is seeking to amend the City's Classification Plan by re -titling the job classification of INFORMATION SYSTEMS TECHNICIAN IV to INFORMATION TECHNOLOGY TECHNICIAN IV. This is the, the advanced journey -level classification within the Information Technology Technician series, represented by the Municipal Employees Association (MEA). The proposed job classification replaces the title and content of the Information Systems Technician IV job classification. The proposed class specification modification is recommended to 1) reflect the changes that have occurred in the software/hardware/systems/functions of information technology over the past eight to ten years; 2) accurately document the duties performed in the job 3) update the minimum qualifications 4) incorporate language regarding participation in the DMV Employer Pull Notice program for those required to drive in the course and scope of work and 5) include language stating the obligation as a City employee to work as a Disaster Service Worker when required. The current pay grade remains the same. The recommendation presented is based upon information and input from IS department management and Human Resources, and review from MEA as part of the meet and confer process. At this time, the Personnel Commission is requested to approve staff's recommendation in accordance with Personnel Rule 12 regarding amendments to the City's Classification Plan. STAFF RECOMMENDATION Proposed Job Class Title Information Technology Technician IV Pay Grade MEA492 Action: 1) Re -title Information Systems Technician IV to Information Technology Technician IV 2) Update the classification specification Affected Employees: One Recommendation: Approve the re-titled/replacement job classification Attachment: Information Technology Technician IV Job Classification Specification cc: Behzad Zamanian, Chief Information Officer Judy Graham, MEA President Gregorio Daniel, Teamsters Representative Item 13. - 21 HB -216- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN IV II PERSONEL APPROVAL: COMMISSION APPROVAL: TBNDE 28, 2017 II JOB CODE: 0492 EMPLOYMENT STATUS: REGULAR FULL-TIME UNIT REPRESENTATION: MEA FLSA STATUS: NON-EXEMPT JOB SUMMARY Under general supervision, performs a variety of technical duties to provide effective support for computer and network services. SUPERVISION RECEIVED AND EXERCISED Reports to: Information Technology Manager DISTINGUISHING CHARACTERISTICS The Information Technology Technician series consists of levels I through IV and Senior. The distinction amongst Technician levels is determined according to the complexity of the work assigned, the range of supervision needed, and the expertise required to perform the work at the designated level. The Information Technology Technician IV performs advanced journey -level work with discretion regarding the application of procedures and guidelines. Positions assigned to this classification must possess advanced knowledge of the principles, theories, and best practices required to perform the work. The Senior Information Technology Technician performs master -level, highly complex work with broad discretion regarding application of procedures and guidelines and setting work priorities. Incumbents may provide mentoring, on-the-job training and guidance to other staff. Positions assigned to this classification must possess advanced knowledge of the principles, theories, and best practices of complex technician work, as well as project management skills, required to perform the work. EXAMPLES OF ESSENTIAL DUTIES • Responds to service requests for assistance with desktop computer, peripheral equipment, telecommunication, audio visual or other related technology problems; makes initial assessment of problem to determine source and possible solutions • Utilizes and updates system maintenance logs and other tools to prepare trouble tickets and Page 1 of 4 HB -21 7- Item 13. - 22 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN IV to track and respond to service requests • Monitors the performance and capacity of information system components; uses performance monitoring and capacity planning tools to ensure that assigned systems and applications are performing effectively; monitors the capacity of disk drives; adjusts system resource thresholds to assure optimum performance and efficiency of resource utilization • Performs routine information system security duties; implements network and data security standards; implements administrative and technical safeguards as needed to ensure appropriate security monitoring, mitigation, documentation and auditing for compliance as well as investigative purposes • Creates and maintains network shares, printers and server monitoring devices; configures network communication devices for optimum server and network connectivity • Performs various system quality assurance activities; tests and troubleshoots system issues • Implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; utilizes appropriate tools to install and test upgrades and patches • Obtains new and upgraded system hardware and software from vendors • Performs routine system support duties such as monitoring or adding users/devices, modifying user profiles, re -setting passwords and performing regular file maintenance; sets up basic user access permissions; documents all changes and revisions • Communicates to higher -level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes • Reports to work as scheduled and works various hours, including nights and weekends as deemed necessary by manager/supervisor, to conform with changing priorities and deadlines; maintains regular and consistent attendance record • Performs other related duties as assigned. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. MINIMUM QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: - Operations, services, concepts, terms and activities common to comprehensive, state of - the -art information technology programs - Characteristics of local and wide area network systems, communication systems, equipment and devices, computer hardware and software - Computer hardware and software, operating systems, workflow processes, direct access Page 2 of 4 Item 13. - 23 HB -218- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN IV techniques and remote processing, records and database management, and computer systems analysis and design. - Operations, services and activities of a data center or server room. - Methods and techniques of troubleshooting desktop computer and communications system hardware and software problems. Ability to: - Read, understand and apply technical information pertaining to computer systems. - Adapt quickly to changes in policies, procedures, assignments and work locations - Install, maintain, troubleshoot, repair and modify a variety of communications and electronic equipment and systems. - Operate, maintain and perform routine repairs on hardware, software and peripheral equipment - Use the proper test equipment related to electronics maintenance and repair - Troubleshoot routine hardware and software issues and make minor repairs/adjustments - Learn and work with new and emerging technologies, work with a broad area of technologies - Work independently and as a team member - Report to work as scheduled; provide regular and predictable attendance - Communicate effectively, both orally and in writing. - Establish and maintain effective working relationships with those encountered during the course of work - Follow-up and monitor progress of assignments Education: Associate's Degree in computer science, digital electronics, telecommunications or other closely related field. Experience: Four (4) to five (5) years' responsible journey level experience working with computer hardware including desktops, laptops, tablets, mobile devices, networking equipment, printers, and configuration of said hardware and associated software. License/Certificate: A valid California Class C driver license with an acceptable driving record required by time of appointment and throughout employment. SPECIAL CONDITIONS Must be able to respond to emergency services call out Must pass a comprehensive background investigation Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Page 3 of 4 HB -219- Item 13. - 24 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY TECHNICIAN IV Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Incumbents must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed. Work is performed indoors and outdoors. Incumbents use a computer keyboard and related equipment. Incumbents sit, stand, walk, climb, stoop, crouch, twist, bend, push, pull, reach, grasp, and lift. Moving tools and equipment weighing 35 pounds or less may be required. When work is performed outdoors, there is full exposure to various weather conditions. Must utilize approved safety equipment and protective, gear, including but limited to, hard hats, respirators, life vests, and/or hearing protective devices. Near vision required for reading correspondence, plans, specifications and other information. Acute hearing is required when providing telephone service and communicating in person. Duties may require working in confined areas. Off -site assignments, irregular work hours, including evenings and weekends, may be required. Reasonable accommodation(s) for individual with a qualified disability will be considered on a case -by -case basis. Page 4 of 4 Item 13. - 25 HB -220- EXHIBIT E TO: FROM: SUBJECT DATE: CITY OF HUNTINGTON BEACH INTER -DEPARTMENTAL COMMUNICATION HUMAN RESOURCES PERSONNEL COMMISSION MICHELE WARREN, DIRECTOR OF HUMAN RESOURCES RE -TITLE OF JOB CLASSIFICATION OF SENIOR INFORMATION SYSTEMS TECHNICIAN TO SENIOR INFORMATION TECHNOLOGY TECHNICIAN JUNE 28, 2017 The Information Services Department is seeking to amend the City's Classification Plan by re -titling the job classification of SENIOR INFORMATION SYSTEMS TECHNICIAN to SENIOR INFORMATION TECHNOLOGY TECHNICIAN represented by the Municipal Employees Association (MEA). The proposed job classification replaces the title and content of the Senior Information Systems Technician. The proposed class specification modifications are recommended to: 1) reflect the changes that have occurred in the software/hardware/systems/functions of information technology over the past eight to ten years 2) accurately document the duties performed in the job 3) update the minimum qualifications 4) incorporate language regarding participation in the DMV Employer Pull Notice program for those required to drive in the course and scope of work and 5) include language stating the obligation as a City employee to work as a Disaster Service Worker when required. The current pay grade remains the same. The recommendation is based upon information and input from IS Department management and Human Resources and review from MEA as part of the meet and confer process. At this time, staff requests the Personnel Commission approve the recommended changes in accordance with Personnel Rule 12 regarding amendments to the City's Classification Plan. STAFF RECOMMENDATION Proposed Job Class Title: Senior Information Technology Technician Pay Grade: MEA491 Action: 1) Re -title Senior Information Systems Technician to Senior Information Technology Technician 2) Update job class specification Affected Employees: Two Recommendation: Approve the re-titled/replacement job classification Attachment: Proposed Senior Information Technology Technician Job Class Specification Cc: Behzad Zamanian, Chief Information Officer Judy Graham, MEA President Gregorio Daniel, Teamsters Representative HB -221- Item 13. - 26 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: SENIOR INFORMATION TECHNOLOGY TECHNICIAN II PERSONEL APPROVAL: COMMISSION APPROVAL: TBNDE 28, 2017 II JOB CODE: 0491 EMPLOYMENT STATUS: REGULAR FULL-TIME UNIT REPRESENTATION: MEA FLSA STATUS: NON-EXEMPT JOB SUMMARY Under general supervision, performs a wide range of highly complex technical duties to provide effective support for network services and business processes. SUPERVISION RECEIVED AND EXERCISED Reports to: Information Technology Manager DISTINGUISHING CHARACTERISTICS The Information Technology Technician series consists of levels I through IV and Senior. The distinction amongst the Technician levels is determined according to the complexity of the work assigned, the range of supervision needed, and the expertise required to perform the work at the designated level. The Senior Information Technology Technician performs master -level, highly complex work with broad discretion regarding application of procedures and guidelines and setting work priorities. Incumbents may provide mentoring, on-the-job training and guidance to other staff. Positions assigned to this classification must possess advanced knowledge of the principles, theories, and best practices of complex technician work, as well as project management skills, required to perform the work. The Information Technology Technician IV performs advanced journey -level work with discretion regarding the application of procedures and guidelines. Positions assigned to this classification must possess advanced knowledge of the principles, theories, and best practices required to perform the work. EXAMPLES OF ESSENTIAL DUTIES • Installs, configures, tests, troubleshoots and repairs standard desktop hardware and software as well as various peripheral equipment • Installs and maintains complex network support equipment including routers, switches, hubs, Page 1 of 4 Item 13. - 27 HB -222- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: SENIOR INFORMATION TECHNOLOGY TECHNICIAN fiber optics and other specialized LAN/WAN devices • Conducts inventory of hardware and software, updates and maintains database inventory system during new installations and relocations • Monitors various systems for abnormal situations and error messages; performs advanced troubleshooting, diagnosis and repair of malfunctioning equipment and software. • Performs advanced information system security duties; implements network and data security standards; implements administrative and technical safeguards as needed to ensure appropriate security monitoring, mitigation, documentation and auditing for compliance as well as investigation purposes; maintains well -documented, organized tape library. • Creates and maintains network shares, printers and server monitoring devices; configures network communication devices for optimum server and network connectivity • Performs highest level of troubleshooting and repair of equipment • Performs various system quality assurance activities; tests and troubleshoots system issues using appropriate technology; executes testing plans to validate functionality and resolve issues. • Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware to ensure smooth integration, transition and efficiency. • Develops and maintains technical documentation of processes, procedures and produces training materials; provides operating instructions and trains users in procedures for hardware and software use may develop and present various training sessions to users. Train audio visual and desktop users regarding routine technical processes; provides information on basic system and application functions; explains user access rights. • Informs management of existing or potential production problems; maintains problem logs; communicates with higher -level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes • In lead capacity, assigns daily work tasks, oversees the work of, and provides training to other staff members when serving as project leader of designated projects • Reports to work as scheduled and works various hours, including nights and weekends as deemed necessary by supervisor/manager, to conform with changing priorities and meet deadlines; maintains regular and consistent attendance record • Performs other related duties as assigned. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. Page 2 of 4 HB -223- Item 13. - 28 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: SENIOR INFORMATION TECHNOLOGY TECHNICIAN MINIMUM QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: - Operations, services, concepts, terms and activities common to a comprehensive, state of - the -art information technology programs - Characteristics of local and wide area network systems, communication systems, equipment and devices. - Computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing, records and database management, and computer systems analysis and design. - Operations, services and activities of a data center or server room - Methods and techniques of troubleshooting desktop computer and communications system hardware and software problems Ability to: - Install and maintain advanced networking equipment and cabling and desktop computer systems at both the hardware and software levels - Read, interpret and apply technical information pertaining to computer systems and networking including operations procedures and processes - Install, maintain, troubleshoot, repair and modify a variety of communications and electronic equipment and systems - Operate, maintain and perform routine repairs on hardware, software and peripheral equipment. - Use the proper test equipment related to electronics maintenance and repair - Troubleshoot routine hardware and software issues and make minor repairs/adjustments; document and communicate system errors to appropriate vendor and/or affected staff members. - Learn and apply new technical information - Direct and review the work of assigned staff - Identify training needs and provide clear and effective training - Recommend and implement information technology goals, objectives and practices for providing effective and efficient technology services - Adapt quickly to changes in policies, procedures, assignments and work locations in a fast paced environment - Work independently and as a team member - Report to work as scheduled; provide regular and predictable attendance - Communicate effectively, both orally and in writing Page 3 of 4 Item 13. - 29 H B 24- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: SENIOR INFORMATION TECHNOLOGY TECHNICIAN - Establish and maintain effective working relationships with those encountered during the course of the work Education: Associate's Degree in computer science, digital electronics, telecommunications or other closely related field. Experience: Five (5) years' advanced journey -level experience installing and maintaining computer hardware and software applications and support, including one year project management experience License/Certificate: A valid California Class C driver license with an acceptable driving record required by time of appointment and throughout employment. SPECIAL CONDITIONS Must be able to respond to emergency services call out Must pass a comprehensive background investigation Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Incumbents must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed. Work is performed indoors and outdoors. Incumbents use a computer keyboard and related equipment. Incumbents sit, stand, walk, climb, stoop, crouch, twist, bend, push, pull, reach, grasp, and lift. Moving tools and equipment weighing 50 pounds or less may be required. When work is performed outdoors, there is full exposure to various weather conditions. Must utilize approved safety equipment and protective, gear, including but limited to, hard hats, respirators, life vests, and/or hearing protective devices. Near vision required to read correspondence, plans, specifications and other information. Acute hearing is required when providing telephone service and communicating in person. Duties may require working in confined areas. Off -site assignments and irregular work hours, including evenings and/or weekends, may be required. Reasonable accommodation(s) for an individual with a qualified disability will be considered on a case -by -case basis. Page 4 of 4 HB -225- Item 13. - 30 EXHIBIT F TO: FROM: FROM: SUBJECT: DATE: CITY OF HUNTINGTON BEACH INTER --DEPARTMENTAL COMMUNICATION HUMAN RESOURCES PERSONNEL COMMISSION MICHELE WARREN, DIRECTOR OF HUMeON RE-TITLE OF INFORMATION SYSTEST I TO INFORMATION TECHNOLOGY ANALYST I JOB CLASSIFI MAY 17, 2017 The Information Services Department is seeking to amend the City's Classification Plan with the re -title of the job classification of INFORMATION SYSTEMS ANALYST I TO INFORMATION TECHNOLOGY ANALYST I. The classification is the entry-level classification in the Information Technology Analyst series represented by the Municipal Employees Association (MEA). The proposed job classification replaces the title and content of the existing Information Systems Analyst I job classification. The proposed class specification update/modification is recommended to 1) better reflect the changes that have occurred in the software/hardware/systems/functions of information technology over the past eight to ten years; 2) more accurately document the duties performed in the job 3) update the minimum qualifications and applicable professional certificates 4) incorporate language regarding participation in the DMV Employer Pull Notice program for those required to drive in the course and scope of work and 5) include language stating the obligation as a City employee to work as a Disaster Service Worker when required. The current pay grade remains the same. The recommendation is based upon information and input from IS department management and Human Resources, and review from MEA as part of the meet and confer process_ At this time, staff requests the Personnel Commission to approve staff's recommendations in accordance with Personnel Rule 12 regarding amendments to the City's Classification Plan. STAFF RECOMMENDATION Proposed Job Class Title Information Technology Analyst I Pay Grade MEA115 Action: 1) Re -title Information Systems Analyst I to Information Technology Analyst 1 2) Update the classification specification Affected Employees: None Recommendation: Approve the re-titled/replacement job classification Att: Information Technology Analyst I - II Job Classification Specification cc: Behzad Zamanian, Chief Information Officer Judy Graham, MEA President Gregorio Daniel, Teamsters Representative Item 13. - 31 HB -226- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST I - II PERSONNEL COMMISSION APPROVAL: COUNCIL APPROVAL: JOB CODE: EMPLOYMENT STATUS: UNIT REPRESENTATION: FLSA STATUS: JOB SUMMARY MAY 17, 2017 TBD 0115/0116 REGULAR FULL-TIME MEA NON-EXEMPT Under general supervision, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and/or software systems to meet business needs. SUPERVISION RECEIVED AND EXERCISED Reports to: Information Technology Manager; Senior Information Technology Analyst DISTINGUISHING CHARACTERISTICS Information Technology Analyst I is the entry-level classification in the Information Technology Analyst series. Positions assigned to this class require knowledge of the profession's basic principles and theories to perform routine and basic systems analysis and programming work. Information Technology Analyst II is the intermediate -level classification in the Information Technology Analyst series. Positions assigned to this class require knowledge of the profession's generally accepted principles, theories, and best practices to perform standardized systems analysis and programming work. EXAMPLES OF ESSENTIAL DUTIES Incumbents may be assigned to perform work in support of Business Systems or Infrastructure. • Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating City network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements Page 1 of 5 HB -2217- Item 13. - 32 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST I - II • Provides professional customer support for system -related software and/or hardware issues, needs, or requirements; interacts with clients to analyze system requirements; recommends technology solutions to improve operations • Maintains effective relationships with vendors and their technical support personnel • Evaluates, plans, implements, and integrates new systems; performs research, gathers costing information, and recommends hardware and/or software • Develops web applications, business applications, server components and data interfaces • Performs system administration tests such as database security management and disaster recovery • Writes computer programs and/or scripting based on established specifications using various computer languages and/or database platforms • Creates design documents; writes codes; develops technical documentation • Designs, develops, tests, documents and maintains various databases and websites • Provides professional systems support to users of particular applications and/or information services staff • Maintains and administers server platforms • Designs, administers, monitors and makes provisions for physical and data storage • Monitors, administers, and maintains virtual infrastructure • Designs and administer network directory and file server platforms; adds users, computers, and servers to active directory domain • Assists with the development and integration of new tools for compliance with department requirements Investigates, troubleshoots and resolves issues at the server level • Installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals • Monitors server network traffic, performance and security; identifies and resolves security issues; checks server logs to detect intruders • Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures implements solutions • Attends and participates in professional group meetings; stays abreast of latest trends and innovations in technology field • Cross trains with other Information Technology Analysts to provide back-up coverage during absences • Reports to work as schedule and works various hours, including nights and weekends as deemed necessary by manager/supervisor, to conform with changing priorities and meet deadlines • Performs related duties and responsibilities as assigned The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or Page 2 of 5 Item 13. - 33 HB _228- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST I - II rescind work assignments as needed. MINIMUM QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: - Theories, principles, and practices of system analysis and design and business applications - Applicable local, state, and federal laws, rules, and regulations governing information systems - Principles and practices of troubleshooting computer hardware, software and network problems - Programming methods and techniques - Operational characteristics of computer systems, applications, and peripheral equipment - Information systems security concepts, practices and methods - Principles and practices of quality assurance - Complex software tools, test equipment and measurement techniques - Methods and techniques of developing and presenting technical documentation - Principles and practices of record keeping - Server platforms and operating system components for mainframe, microcomputer and/or client server systems - Techniques and practices used in maintaining and operating information processing systems - General operational characteristics, configuration and set up of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment - Networking principals and methodologies - Functionality of firewalls, switches, routers and peripherals and the interaction within the network infrastructure Ability to: - Analyze and design computer systems and programs in specified application areas - Prepare clear and concise technical reports and diagrams - Identify, recommend and implement improvements to systems, applications and service delivery - Read, interpret and apply complex technical publications, manuals and related documents - Organize and prioritize projects and tasks Page 3 of 5 HB -229- Item 13. - 34 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST I - II - Analyze, identify and resolve systems and applications malfunctions; analyze, troubleshoot and remediate systems and application errors - Effectively communicate technical information to users - Exercise judgment and creativity in analyzing situations, identifying problems and recommending resolutions - Work as a team member - Report to work as scheduled; provide regular and predictable attendance - Establish and maintain cooperative and effective working relationships with those contacted in the course of work - Communicate effectively, orally and in writing Education: Bachelor's degree in Computer Science or closely related field. Experience: Information Technology Analyst I — One year's computer programming experience. Information Technology Analyst II — Two years' information technology experience in business analysis/application development and support; server analysis and administration, or network design/administration. License/Certificate: A valid class C California driver license with an acceptable driving record required at time of appointment and throughout employment. FLEXIBLE STAFFING/RECLASSIFICATION At the discretion of the department head, positions may be filled at the level of Information Technology Analyst I or Information Technology Analyst II depending upon the level of skill and experience required of the department. Information Technology Analyst I incumbents may be recommended for reclassification upon meeting the minimum qualifications of the Information Technology Analyst II and acquiring professional designations/ certificates for performance of the higher level duties. The minimum requirements for reclassification consideration, subject to the review, recommendation and approval of the department and human resources, includes the following: • Two years' information technology experience, including performing systems analysis and design work. Reclassification is not automatic. Consideration is subject to the discretion of the department head based upon staffing requirements. Page 4 of 5 Item 13. - 35 xB -230- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST I - II SPECIAL CONDITIONS Must be able to respond to emergency services call out Must pass a background investigation Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Incumbents must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed. Work is performed indoors and outdoors. Incumbents use a computer keyboard and related equipment. Incumbents sit, stand, walk, climb, stoop, crouch, twist, bend, push, pull, reach, grasp, and lift. Moving tools and equipment weighing 50 pounds or less may be required. When work is performed outdoors, there is full exposure to various weather conditions. Must utilize approved safety equipment and protective, gear, including but not limited to hard hats, respirators, life vests, and/or hearing protective devices. Near vision required to read correspondence, plans, specifications and other information. Acute hearing is required when providing telephone service and communicating in person. Duties may require working in confined areas. Off -site assignments and irregular work hours, including evenings and/or weekends, may be required. Reasonable accommodation(s) for an individual with a qualified disability will be considered on a case -by -case basis. Est. 05/2017 JD Page 5 of 5 HB -23 t - Item 13. - 36 EXHIBIT G III" FROM: SUBJECT: CITY OF HUNTINGTON BEACH INTER -DEPARTMENTAL COMMUNICATION HUMAN RESOURCES PERSONNEL COMMISSION MICHELE WARREN, DIRECTOR OF HI RE -TITLE OF INFORMATION SY: TECHNOLOGY ANALYST II JOB CLAS DATE: MAY 17, 2017 The Information Services Department is seeking to amend the City's Classification Plan with the re -title of the job classification of INFORMATION SYSTEMS ANALYST II TO INFORMATION TECHNOLOGY ANALYST II. This is the intermediate -level classification in the Information Technology Analyst series, represented by the Municipal Employees Association (MEA). The proposed job classification replaces the title and content of the Information Systems Analyst II job classification, The proposed class specification update/modification is recommended to 1) better reflect the changes that have occurred in the software/hardware/systems/functions of information technology over the past eight to ten years; 2) more accurately document the duties performed in the job 3) update the minimum qualifications and applicable professional certificates 4) incorporate language regarding participation in the DMV Employer Pull Notice program for those required to drive in the course and scope of work and 5) include language stating the obligation as a City employee to work as a Disaster Service Worker when required. The current pay grade remains the same. The recommendation presented is based upon information and input from IS department management and Human Resources, and review from MEA as part of the meet and confer process. At this time, staff requests the Personnel Commission to approve staffs recommendations in accordance with Personnel Rule 12 regarding amendments to the City's Classification Plan. STAFF RECOMMENDATION Proposed Job Class Title Information Technology Analyst 11 Pay Grade MEA505 Action: 1) Re -title Information. Systems Analyst 11 to Information Technology Analyst 11 2) Update the classification specification Affected Employees: Four Recommendation: Approve the re-titled/replacement job classification Att: Information Technology Analyst I - II Job Classification Specification cc: Behzad Zamanian, Chief Information Officer Judy Graham, MEA President Gregorio Daniel, Teamsters Representative Item 13. - 37 FIB -2;22_ CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST I - II PERSONNEL COMMISSION APPROVAL: COUNCIL APPROVAL: JOB CODE: EMPLOYMENT STATUS: UNIT REPRESENTATION: FLSA STATUS: JOB SUMMARY MAY 17, 2017 TBD 0115/0116 REGULAR FULL-TIME MEA NON-EXEMPT Under general supervision, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and/or software systems to meet business needs. SUPERVISION RECEIVED AND EXERCISED Reports to: Information Technology Manager; Senior Information Technology Analyst DISTINGUISHING CHARACTERISTICS Information Technology Analyst I is the entry-level classification in the Information Technology Analyst series. Positions assigned to this class require knowledge of the profession's basic principles and theories to perform routine and basic systems analysis and programming work. Information Technology Analyst II is the intermediate -level classification in the Information Technology Analyst series. Positions assigned to this class require knowledge of the profession's generally accepted principles, theories, and best practices to perform standardized systems analysis and programming work. EXAMPLES OF ESSENTIAL DUTIES Incumbents may be assigned to perform work in support of Business Systems or Infrastructure. Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating City network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements Page 1 of 5 HB -233_ Item 13. - 38 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST I - II • Provides professional customer support for system -related software and/or hardware issues, needs, or requirements; interacts with clients to analyze system requirements; recommends technology solutions to improve operations • Maintains effective relationships with vendors and their technical support personnel • Evaluates, plans, implements, and integrates new systems; performs research, gathers costing information, and recommends hardware and/or software • Develops web applications, business applications, server components and data interfaces • Performs system administration tests such as database security management and disaster recovery • Writes computer programs and/or scripting based on established specifications using various computer languages and/or database platforms • Creates design documents; writes codes; develops technical documentation • Designs, develops, tests, documents and maintains various databases and websites • Provides professional systems support to users of particular applications and/or information services staff • Maintains and administers server platforms • Designs, administers, monitors and makes provisions for physical and data storage • Monitors, administers, and maintains virtual infrastructure • Designs and administer network directory and file server platforms; adds users, computers, and servers to active directory domain • Assists with the development and integration of new tools for compliance with department requirements Investigates, troubleshoots and resolves issues at the server level • Installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals • Monitors server network traffic, performance and security; identifies and resolves security issues; checks server logs to detect intruders • Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures implements solutions • Attends and participates in professional group meetings; stays abreast of latest trends and innovations in technology field • Cross trains with other Information Technology Analysts to provide back-up coverage during absences • Reports to work as schedule and works various hours, including nights and weekends as deemed necessary by manager/supervisor, to conform with changing priorities and meet deadlines • Performs related duties and responsibilities as assigned The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or Page 2 of 5 Item 13. - 39 HB -234- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST I - II rescind work assignments as needed. MINIMUM QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: - Theories, principles, and practices of system analysis and design and business applications - Applicable local, state, and federal laws, rules, and regulations governing information systems - Principles and practices of troubleshooting computer hardware, software and network problems - Programming methods and techniques - Operational characteristics of computer systems, applications, and peripheral equipment - Information systems security concepts, practices and methods - Principles and practices of quality assurance - Complex software tools, test equipment and measurement techniques - Methods and techniques of developing and presenting technical documentation - Principles and practices of record keeping - Server platforms and operating system components for mainframe, microcomputer and/or client server systems - Techniques and practices used in maintaining and operating information processing systems - General operational characteristics, configuration and set up of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment - Networking principals and methodologies - Functionality of firewalls, switches, routers and peripherals and the interaction within the network infrastructure Ability to: - Analyze and design computer systems and programs in specified application areas - Prepare clear and concise technical reports and diagrams - Identify, recommend and implement improvements to systems, applications and service delivery - Read, interpret and apply complex technical publications, manuals and related documents - Organize and prioritize projects and tasks Page 3 of 5 HB -235- Item 13. - 40 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST I - II - Analyze, identify and resolve systems and applications malfunctions; analyze, troubleshoot and remediate systems and application errors - Effectively communicate technical information to users - Exercise judgment and creativity in analyzing situations, identifying problems and recommending resolutions - Work as a team member - Report to work as scheduled; provide regular and predictable attendance - Establish and maintain cooperative and effective working relationships with those contacted in the course of work - Communicate effectively, orally and in writing Education: Bachelor's degree in Computer Science or closely related field. Experience: Information Technology Analyst I — One year's computer programming experience. Information Technology Analyst II — Two years' information technology experience in business analysis/application development and support; server analysis and administration, or network design/administration. License/Certificate: A valid class C California driver license with an acceptable driving record required at time of appointment and throughout employment. FLEXIBLE STAFFING/RECLASSIFICATION At the discretion of the department head, positions may be filled at the level of Information Technology Analyst I or Information Technology Analyst II depending upon the level of skill and experience required of the department. Information Technology Analyst I incumbents may be recommended for reclassification upon meeting the minimum qualifications of the Information Technology Analyst II and acquiring professional designations/ certificates for performance of the higher level duties. The minimum requirements for reclassification consideration, subject to the review, recommendation and approval of the department and human resources, includes the following: • Two years' information technology experience, including performing systems analysis and design work. Reclassification is not automatic. Consideration is subject to the discretion of the department head based upon staffing requirements. Page 4 of 5 Item 13. - 41 HB -2 ; 6_ CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST I - II SPECIAL CONDITIONS Must be able to respond to emergency services call out Must pass a background investigation Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Incumbents must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed. Work is performed indoors and outdoors. Incumbents use a computer keyboard and related equipment. Incumbents sit, stand, walk, climb, stoop, crouch, twist, bend, push, pull, reach, grasp, and lift. Moving tools and equipment weighing 50 pounds or less may be required. When work is performed outdoors, there is full exposure to various weather conditions. Must utilize approved safety equipment and protective, gear, including but not limited to hard hats, respirators, life vests, and/or hearing protective devices. Near vision required to read correspondence, plans, specifications and other information. Acute hearing is required when providing telephone service and communicating in person. Duties may require working in confined areas. Off -site assignments and irregular work hours, including evenings and/or weekends, may be required. Reasonable accommodation(s) for an individual with a qualified disability will be considered on a case -by -case basis. Est. 05/2017 JD Page 5 of 5 HB -237_ Item 13. - 42 EXHIBIT H CITY OF HUNTINGTON BEACH INTER -DEPARTMENTAL COMMUNICATION HUMAN RESOURCES TO: PERSONNEL COMMISSION FROM: MICHELE WARREN, DIRECTOR OF HUMAN SUBJECT: RE -TITLE OF INFORMATION SYSTEMYOALYST III TO INFORMATION TECHNOLOGY ANALYST III JOB CLASSIFI ION DATE: MAY 17, 2017 The Information Services Department is seeking to amend the City's Classification Plan with the re -title of the job classification of INFORMATION SYSTEMS ANALYST III TO INFORMATION TECHNOLOGY ANALYST 111. This is the fully -trained journey level within the Information Technology Analyst series, represented by the Municipal Employees Association (MEA). The proposed job classification replaces the title and content of the Information Systems Analyst III job classification. The proposed class specification update/modification is recommended to 1) better reflect the changes that have occurred in the software/hardware/systems/functions of information technology over the past eight to ten years; 2) more accurately document the duties performed in the job 3) update the minimum qualifications and applicable professional certificates 4) incorporate language regarding participation in the DMV Employer Pull Notice program for those required to drive in the course and scope of work and 5) include language stating the obligation as a City employee to work as a Disaster Service Worker when required. The current pay grade remains the same. The recommendation presented is based upon information and input from IS department management and Human Resources, and review from MEA as part of the meet and confer process. At this time, staff requests the Personnel Commission to approve staffs recommendations in accordance with Personnel Rule 12 regarding amendments to the City's Classification Plan. STAFF RECOMMENDATION Proposed Job Class Title Information Technology Analyst III Pay Grade MEA117 Action: 1) Re -title Information Systems Analyst III to Information Technology Analyst ill 2) Update the classification specification Affected Employees: One Recommendation: Approve the re-titled/replacement job classification Att: Information Technology Analyst III Job Classification Specification cc: Behzad Zamanian, Chief Information Officer Judy Graham, MEA President Gregorio Daniel, Teamsters Representative Item 13. - 43 HB -238- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST III PERSONNEL COMMISSION APPROVAL: COUNCIL APPROVAL: JOB CODE: EMPLOYMENT STATUS: UNIT REPRESENTATION: FLSA STATUS: JOB SUMMARY MAY 17, 2017 TBD 0117 REGULAR FULL-TIME MEA NON-EXEMPT Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and/or software systems to meet business needs. SUPERVISION RECEIVED AND EXERCISED Reports to: Information Technology Manager; Senior Information Technology Analyst DISTINGUISHING CHARACTERISTICS Differs from Information Technology Analyst IV in that the Information Technology Analyst III is the fully trained journey level within the series; incumbents are expected to independently perform the full range of information technology work. Information Technology Analyst IV is the advanced journey level within the series; incumbents are responsible for the most difficult and specialized information technology work and may exercise lead authority when assigned to complex assignments and projects. EXAMPLES OF ESSENTIAL DUTIES Incumbents may be assigned to perform work in support of Business Systems or Infrastructure. • Performs analysis and design of information systems in specified application areas • Evaluates commercial software to determine utility in satisfying users' information systems needs • Provides professional customer support for system -related software and/or hardware issues, needs, or requirements • Interacts with clients to analyze system requirements; recommends technology solutions to improve operations Page 1 of 5 HB -239- Item 13. - 44 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST III • Maintains effective relationships with vendors and their technical support personnel. • Provides technical and functional oversight of contractors in implementing and integrating new systems or updating existing systems • Develops web applications, business objects, server components and data interfaces • Performs system administration tests such as database security management and disaster recovery • Writes computer programs and/or scripting based on established specifications using various computer languages and/or database platforms • Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database • Ensures maximum database availability and database protection, monitors and administers database security; creates and tests database backups; performs backup and recovery tasks • Designs and modifies database structures, tables and files; implements design using established techniques • Performs database queries and data analysis processes installs, configures, and administers database related reporting tools or software required for City applications • Develops and maintains standards, procedures, and methodologies for effective operation, access and data integrity of City database systems • Attends and participates in professional group meetings; stays abreast of latest trends and innovations in technology field • Cross trains with other Information Technology Analysts to provide back-up coverage during absences. • Reports to work as required; works various hours, including nights and weekends as deemed necessary by manager/supervisor, to conform with changing priorities and meet deadlines • Performs related duties and responsibilities as assigned The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. MINIMUM QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: - Operational characteristics of computer systems, applications, and peripheral equipment - Information systems security concepts, practices and methods Page 2 of 5 Item 13. - 45 HB -240- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST III - Principles and practices of quality assurance - Principles and techniques of project management - Pertinent Federal, State and local codes, laws and regulations - Advanced work flow analysis - Complex software tools, test equipment and measurement techniques - A broad range of operations, services, concepts, terms and activities common to a comprehensive, information systems program - Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems - Principles and practices of troubleshooting computer hardware, software and network problems - Methods and techniques of developing and presenting technical documentation and training materials - Principles and practices of record keeping When assigned to Business Analysis Application Development and Support: - Information system development lifecycle and design principles using flowcharting techniques and prototype development tools - Basic principles and practices of business operations and work flow analysis - Basic programming methods and techniques When assigned to Server Analysis and Administration: - Server platforms and operating system components for mainframe, microcomputer and/or client server systems - Techniques and practices used in managing, designing, implementing, maintaining and operating information processing systems When assigned to Database Architecture/Administration: - Database architecture and administration - Database design methods and techniques - Techniques for defining logical relationships among data, processes or events Ability to: - Perform complex analytical tasks - Prepare clear and concise technical reports and diagrams - Identify, recommend and implement improvements to systems, applications and service delivery - Read, interpret and apply complex technical publications, manuals and related documents - Organize and prioritize projects and tasks - Conduct independent research, interpret highly technical documents, draw valid Page 3 of 5 HB -241- Item 13. - 46 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST III conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex information systems problems - Analyze and troubleshoot problems and provide guidance to others in the diagnosis and resolution of complex problems - Analyze, identify and resolve systems and applications malfunctions; analyze, troubleshoot and remediate systems and application errors - Effectively communicate technical information to users - Exercise judgment and creativity in analyzing situations, identifying problems and recommending resolutions - Work independently and as a team member - Report to work as scheduled; provide regular and predictable attendance - Establish and maintain cooperative and effective working relationships with those contacted in the course of work - Communicate effectively, orally and in writing Education: Bachelor's degree in Computer Science or closely related field. Experience: Three (3) years professional -level information technology experience in business analysis, server analysis and administration, or network design/administration. License/Certificate: A valid class "C" California driver license with an acceptable driving record required at time of appointment and throughout employment. SPECIAL CONDITIONS Must be able to respond to emergency services call out Must pass a background investigation Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Incumbents must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed. Work is performed indoors and outdoors. Incumbents use a computer keyboard and related Page 4 of 5 Item 13. - 47 HB -242- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST III equipment. Incumbents sit, stand, walk, climb, stoop, crouch, twist, bend, push, pull, reach, grasp, and lift. Moving tools and equipment weighing 50 pounds or less may be required. When work is performed outdoors, there is full exposure to various weather conditions. Must utilize approved safety equipment and protective, gear, including but not limited to hard hats, respirators, life vests, and/or hearing protective devices. Near vision required to read correspondence, plans, specifications and other information. Acute hearing is required when providing telephone service and communicating in person. Duties may require working in confined areas. Off -site assignments and irregular work hours, including evenings and/or weekends, may be required. Reasonable accommodation(s) for an individual with a qualified disability will be considered on a case -by -case basis. Est. 05/2017 Page 5 of 5 HB -243- Item 13. - 48 EXHIBIT I i CITY OF HUNTINGTON BEACH INTER -DEPARTMENTAL COMMUNICATION HUMAN RESOURCES TO: PERSONNEL COMMISSION FROM: MICHELE WARREN, DIRECTOR OF HUMAN RESO SUBJECT: RE -TITLE OF INFORMATION SYSTEMS YST IV TO INFORMATION TECHNOLOGY ANALYST IV JOB CLASSIFICATION DATE: MAY 17, 2017 The Information Services Department is seeking to amend the City's Classification Plan with the re -title of the job classification of INFORMATION SYSTEMS ANALYST IV TO INFORMATION TECHNOLOGY ANALYST IV, the advanced journey -level within the information technology analyst series, represented by the Municipal Employees Association (MEA). The proposed job classification replaces the title and content of the Information Systems Analyst IV job classification. The proposed class specification update/modification is recommended to 1) better reflect the changes that have occurred in the software/hardware/systems/functions of information technology over the past eight to ten years; 2) more accurately document the duties performed in the job 3) update the minimum qualifications and applicable professional certificates 4) incorporate language regarding participation in the DMV Employer Pull Notice program for those required to drive in the course and scope of work and 5) include language stating the obligation as a City employee to work as a Disaster Service Worker when required. The current pay grade remains the same. The recommendation presented is based upon information and input from IS department management and Human Resources, and review from MEA as part of the meet and confer process. At this time, staff requests the Personnel Commission to approve staffs recommendations in accordance with Personnel Rule 12 regarding amendments to the City's Classification Plan. STAFF RECOMMENDATION Proposed Job Class Title Information Technology Analyst IV Pay Grade MEA118 Action: 1) Re -title Information Systems Analyst IV to Information Technology Analyst IV 2) Update the classification specification Affected Employees: Four Recommendation: Approve the re-titledlreplacement job classification Att: Information Technology Analyst IV Job Classification Specification cc: Behzad Zamanian, Chief Information Officer Judy Graham, MEA President Gregorio Daniel, Teamsters Representative Item 13. - 49 HB -244- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST IV PERSONNEL COMMISSION APPROVAL: COUNCIL APPROVAL: JOB CODE: EMPLOYMENT STATUS: UNIT REPRESENTATION: FLSA STATUS: MAY 17, 2017 TBD 0118 REGULAR FULL-TIME MEA NON-EXEMPT JOB SUMMARY Under direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and/or software systems to meet business needs. SUPERVISION RECEIVED AND EXERCISED Reports to: Information Technology Manager; Senior Information Technology Analyst DISTINGUISHING CHARACTERISTICS Differs from Information Technology Analyst III in that the Information Technology Analyst IV is the advanced journey -level within the series; incumbents are responsible for the most difficult and specialized complex systems analysis and programming work and may exercise lead authority when assigned to complex assignments and projects. Information Technology Analyst III is the fully trained journey level within the series; incumbents are expected to independently perform the full range of systems analysis and programming work. EXAMPLES OF ESSENTIAL DUTIES Incumbents may be assigned to perform work in support of Business Systems or Infrastructure. • Interacts with clients to analyze system requirements; evaluates customer technical needs and recommends technology solutions to improve operations • Plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating City network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements • Provides professional customer support for system -related software and/or hardware issues, needs, or requirements Page 1 of 5 FIB -245- Item 13. - 50 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST IV • Maintains effective relationships with vendors and their technical support personnel; provides technical and functional supervision of contractors; obtains new and upgraded systems from vendors; tests and installs critical upgrades and security patches; develops and rests backup and restoration procedures • Performs research, gathers costing information, and recommends hardware and/or software • Develops web applications, business objects, server components and data interfaces • Performs system administration tests such as database security management and disaster recovery • Writes computer programs and/or scripting based on established specifications using various computer languages and/or database platforms • Builds, configures, installs, maintains and administers server platforms • Designs, administers, monitors and makes provision for physical and data storage • Designs, monitors, administers, and maintains virtual infrastructure; interacts with software vendors and analysts to convert physical server requirements to virtual server requirements • Designs and administers network directory and file server platforms; adds users, computers, and servers to active directory domain. • Assists with the development and integration of new tools for compliance with department requirements. • Serves on projects as a technical resource; reviews recommendations with clients and receives approval to proceed; reviews final outcomes with clients to obtain sign off that all work has been conducted in accordance with client requirements • Investigates, troubleshoots and resolves issues at the server level; provides technical support to Technicians and Analysts in researching and resolving hardware, software and networking issues • Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database • Ensures maximum database availability and database protection, monitors and administers database security; creates and tests database backups; performs backup and recovery tasks • Designs and modifies database structures, tables and files; implements design using established techniques • Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools or software required for City applications • Develops and maintains standards, procedures, and methodologies for effective operation, access and data integrity of City database systems • Attends and participates in professional group meetings; stays abreast of latest trends and innovations in technology field • Serves as team leader on assigned projects; instructs team members in programming techniques and languages • Learns aspects and components of other technical applications and systems to provide back-up coverage during absences Page 2 of 5 Item 13. - 51 HB -246- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST IV • Reports to work as required • Works various hours, including nights and weekends as deemed necessary by manager/supervisor, to conform with changing priorities and meet deadlines • Performs related duties and responsibilities as assigned The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. MINIMUM QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: - Operational characteristics of computer systems, applications, and peripheral equipment - Information systems security concepts, practices and methods - Principles and practices of quality assurance - Principles and techniques of project management - Pertinent Federal, State and local codes, laws and regulations - Advanced work flow analysis - Complex software tools, test equipment and measurement techniques - A broad range of operations, services, concepts, terms and activities common to a comprehensive, information systems program - Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems - Principles and practices of troubleshooting computer hardware, software and network problems - Methods and techniques of developing and presenting technical documentation and training materials - Principles and practices of record keeping When assigned to Business Analysis Application Development and Support: - Information system development lifecycle and design principles using flowcharting techniques and prototype development tools - Basic principles and practices of business operations and work flow analysis - Basic programming methods and techniques When assigned to Server Analysis and Administration: - Server platforms and operating system components for mainframe, microcomputer and/or client server systems - Techniques and practices used in managing, designing, implementing, maintaining and operating information processing systems Page 3 of 5 HB -247- Item 13. - 52 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST IV When assigned to Database Architecture/Administration: - Database architecture and administration - Database design methods and techniques - Techniques for defining logical relationships among data, processes or events Ability to: - Perform complex analytical tasks - Prepare clear and concise technical reports and diagrams - Identify, recommend and implement improvements to systems, applications and service delivery - Read, interpret and apply complex technical publications, manuals and related documents - Organize and prioritize projects and tasks - Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex information systems problems - Analyze and troubleshoot problems and provide guidance to others in the diagnosis and resolution of complex problems - Analyze, identify and resolve systems and applications malfunctions; analyze, troubleshoot and remediate systems and application errors - Effectively communicate technical information to users - Exercise judgment and creativity in analyzing situations, identifying problems and recommending resolutions - Work independently and as a team member - Report to work as scheduled; provide regular and predictable attendance - Establish and maintain cooperative and effective working relationships with those contacted in the course of work - Communicate effectively, orally and in writing Education: Bachelor's degree in Computer Science or closely related field. Experience: Four (4) years' professional -level information technology experience in business analysis, server analysis and administration, or network design/administration. License/Certificate: A valid class "C" California driver license with an acceptable driving record required at time of appointment and throughout employment. SPECIAL CONDITIONS Must be able to respond to emergency services call out Must pass a background investigation Employees regularly assigned/required to drive a city or personal vehicle in the course and Page 4 of 5 Item 13. - 53 HB -248- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: INFORMATION TECHNOLOGY ANALYST IV scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Incumbents must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed. Work is performed indoors and outdoors. Incumbents use a computer keyboard and related equipment. Incumbents sit, stand, walk, climb, stoop, crouch, twist, bend, push, pull, reach, grasp, and lift. Moving tools and equipment weighing 50 pounds or less may be required. When work is performed outdoors, there is full exposure to various weather conditions. Must utilize approved safety equipment and protective, gear, including but not limited to hard hats, respirators, life vests, and/or hearing protective devices. Near vision required to read correspondence, plans, specifications and other information. Acute hearing is required when providing telephone service and communicating in person. Duties may require working in confined areas. Off -site assignments and irregular work hours, including evenings and/or weekends, may be required. Reasonable accommodation(s) for an individual with a qualified disability will be considered on a case -by -case basis. Est. 05/2017 Page 5 of 5 H B -249- Item 13. - 54 EXHIBIT J TO: FROM: SUBJECT: DATE: CITY OF HUNTINGTON BEACH INTER -DEPARTMENTAL COMMUNICATION HUMAN RESOURCES PERSONNEL COMMISSION MICHELE WARREN, DIRECTOR OF HUMAN RESOURCES RE -TITLE OF JOB CLASSIFICATION SENIOR INFORMATION SYSTEMS ANALYST TO SENIOR INFORMATION TECHNOLOGY ANALYST JUNE 28, 2017 The Information Services Department is seeking to amend the City's Classification Plan by re -titling the job classification of SENIOR INFORMATION SYSTEMS ANALYST to SENIOR INFORMATION TECHNOLOGY ANALYST, represented by the Management Employees Organization (MEO). A change in title and the proposed modifications to the job classification are recommended to: 1) reflect the changes that have occurred in the software/hardware/systems/functions of information technology over the past eight to ten years 2) accurately document the job duties performed in the job 3) update the minimum qualifications and applicable professional certificates 4) incorporate language regarding participation in the DMV Employer Pull Notice program for those required to drive in the course and scope of work and 5) include language stating the obligation as a City employee to work as a Disaster Service Worker when required. The current pay grade remains the same. The recommendation presented is based upon the information and input from IS Department management and Human Resources, and review from MEO as part of the meet and confer process. At this time, staff requests the Personnel Commission approve the recommended changes in accordance with Personnel Rule 12 regarding amendments to the City's Classification Plan. STAFF RECOMMENDATION Proposed Job Class Title: Senior Information Technology Analyst Pay Grade: ME0499 Action: 1) Re -title Senior Information Systems Analyst to Senior Information Technology Analyst 2) Update job class specification Affected Employees: Three Recommendation: Approve the re-titled/replacement job classification Attachment: Proposed Senior Information Technology Analyst Job Class Specification Cc: Behzad Zamanian, Chief Information Officer Scott Smith, MEO President Aaron Peardon, OCEA Representative Item 13. - 55 HB -250- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: SENIOR INFORMATION TECHNOLOGY ANALYST PERSONNEL COMMISSION APPROVAL: JUNE 28, 2017 COUNCIL APPROVAL: TBD JOB CODE: 0499 EMPLOYMENT STATUS: REGULAR FULL-TIME UNIT REPRESENTATION: MEO FLSA STATUS: JOB SUMMARY EXEMPT Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, analysis of complex business processes and requirements and the development of applications; and database management. SUPERVISION RECEIVED AND EXERCISED Reports to: Information Technology Manager Supervises: Exercises technical, functional, and/or direct supervision over professional and technical staff. DISTINGUISHING CHARACTERISTICS Differs from Information Technology Manager in that the Senior Information Technology Analyst performs complex systems analysis and exercises lead responsibility for a limited work group or project while the Information Technology Manager exercises full supervisory and managerial authority over assigned operational functions within the department. Differs from the Information Technology Analyst IV in that in that the Senior Information Technology Analyst performs advanced —level systems analysis and programming work and exercises lead responsibility for a work group or project while the Information Technology Analyst IV performs advanced -level systems analysis and programming work. EXAMPLES OF ESSENTIAL DUTIES Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and modification within area of expertise Analyzes and evaluates computer network design, operating systems and/or business requirements; identifies needs; consults with staff from various departments and/or within Information Services department; performs comprehensive analysis; develops technical solutions to automate and/or improve business processes; designs system architecture, Page 1 of 6 HB -25 1 - Item 13. - 56 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: SENIOR INFORMATION TECHNOLOGY ANALYST network infrastructure and configuration, database, and/or web -based application solutions that meet the needs of the City and develops plans to initiate improvements • Plans, organizes, directs, and controls large, complex information services projects that cross multiple City departments and require the support of other staff within different information systems disciplines and/or the procurement/utilization of specialized resources • Determines and develops cost benefit analyses for project justifications; develops projected budgets and resources needed to conduct the work; evaluates risk concerns and options; provides technical input into the development of specifications for "requests for proposals" for vendor services, assists in evaluation of bids, and provides recommendations on vendor selection • Monitors and coordinates vendors and/or contract personnel activities and performance to ensure compliance with City specifications; ensures activities consistent with City project plans, procedures or protocols, budgetary constraints and staff/resource utilization; identifies and resolves obstacles to progress • Serves as the primary client interface on assigned projects; reviews recommendations with clients and receives approval to proceed; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details; reviews final outcomes with the client and obtains sign off that all work has been conducted in accordance with client requirements • Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions • Answers questions and provides information to customer departments; analyzes questions and recommends appropriate corrective action as necessary • Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinates integration across multiple platforms and technologies • Trains, leads and provides technical guidance to professional and technical staff within the Information Services Department: directs the work of information systems staff on assigned projects; plans, assigns, and reviews the work of others; provides or coordinates staff training; provides standards and operating guidelines; provides timely input on performance evaluations and disciplinary matters, as assigned • Provides budget recommendations and assists manager with development of the budget, including preparing justifications and cost estimates for equipment, materials, supplies, and new or enhanced systems modifications; recommends adjustments as necessary; and monitors and controls expenditures • Provides technical and functional supervision of contractors/vendors • Investigates, analyzes, and resolves network and voice system performance problems; recommends and implements changes and improvements • Coordinates the activities of technical staff and contract personnel during major and minor network problems; provides status reports to management regarding problem; focuses on preventing and resolving network and system problems related to area of assignment Page 2 of 6 Item 13. - 57 H B CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: SENIOR INFORMATION TECHNOLOGY ANALYST • Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure inter -operability across multiple platforms and technologies • Oversees and provides guidance and expertise in the design, building, installation, configuration, maintenance and administration of highly complex network infrastructures, telecommunications systems, or server platforms and operating system components • Maintains diagrams, charts, and documentation on all facets of the City's network and voice systems • Oversees the integrity and security of City networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers and other devices which utilize the City network • Scans and monitors network activity, filters malicious activity and virus probability; retrieves data for investigative purposes; performs computer forensics as requested • Defines and maintains City network; and assists in the design and implementation of strategies to ensure City data security and integrity: conducts research on latest security threats and uses new security products to help maintain the integrity of the City's network; develops security procedures and policies • Provides recommendations for developing and/or improving hardware, software, and/or web -based applications across multiple City departments in order to accomplish City business strategy and goals; recommends and/or implements operating system adjustments to maximize application performance and resource resolution • Follows, maintains, and implements internal control, network security and other security systems for computer and telecommunication data, systems and hardware protection • Works various hours, including nights and weekends as deemed necessary by manager/supervisor, to conform with changing priorities and meet deadlines; maintains regular and consistent attendance record • Performs other related duties as assigned The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. MINIMUM QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: Theories, principles, and practices of management information systems and specified application areas, local area networks, wide area networks, and gateways Advanced capabilities and operational characteristics of computer and operating Page 3 of 6 HB -253- Item 13. - 58 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: SENIOR INFORMATION TECHNOLOGY ANALYST systems, applications, peripheral equipment, and specified software products Applicable local, state, and federal laws, rules, and regulations governing information systems for a municipality or public agency - Advanced work flow analysis - Complex software tools, test equipment and measurement techniques - A broad range of operations, services, concepts, terms and activities common to a comprehensive, information systems program - Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems - Principles and practices of troubleshooting computer hardware, software and network problems - Principles of supervision, training, and performance evaluation - Principles of budget preparation and control - Principles and practices of effective team building, team leadership, negotiation skills, and conflict resolution - Principles and practices of customer service - Methods and techniques of developing and presenting technical documentation and training materials - Principles and practices of record keeping - In addition to the above, depending on area of assignment - Principles and practices of network system design techniques; operations, services, characteristics and activities of a comprehensive local and wide area network program and voice system - A broad range of protocols commonly used in wireless analog and digital communications systems - Principles and practices of voice and data system testing, analysis, security administration, backup and recovery processes - Expert level on systems and software services, activities, procedures, analysis, design, and responsibilities - Advanced methods and techniques of evaluating business requirements and developing information system solutions - Various programming languages at an expert level - Principles and practices of complex database design and administration - Enterprise level information technology infrastructures Ability to: - Analyze and design complex information systems in a specified application area using information engineering techniques - Provide leadership to advanced systems projects and tasks - Effectively lead, train, direct and mentor technical and/or professional information systems staff Page 4of6 Item 13. - 59 HB -254- CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: SENIOR INFORMATION TECHNOLOGY ANALYST - Perform complex analytical tasks - Prepare clear and concise technical reports and diagrams - Identify, recommend and implement improvements to systems, applications and service delivery - Read, interpret and apply complex technical publications, manuals and related documents - Organize and prioritize projects and tasks - Recommend and implement information technology goals, objectives and practices for providing effective and efficient technology services - Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex IS problems - Analyze and troubleshoot problems of the most complex nature and provide guidance to others in the diagnosis and resolution of complex problems - Effectively build and lead a team through all phases of complex information technology projects involving multiple IS disciplines in order to achieve departmental and/or City goals - Produce detailed design and work specifications for Requests for Proposals (RFPs); research and gather complex information from a variety of City, vendor and industry sources - Provide expertise and effectively advise professional technical staff on complex technical matters - Work independently and as a team member - Report to work as scheduled; provide regular and predictable attendance - Establish and maintain cooperative and effective working relationships with those contacted in the course of work - Communicate effectively, orally and in writing In addition to the above, depending on area of assignment: - Serve as a technical resource in the analysis, development, implementation, and maintenance of strategic networked systems, equipment and software; - Perform highly complex network systems analysis, design, development and implementation duties - Conduct applications analysis and recommend technology solutions or business strategies that meet city, state, federal, and local requirements - Create, present and explain complex diagrams to illustrate technology solutions - Analyze, develop, maintain and administer complex databases and database management systems similar to those being used by the City Education: Bachelor's degree in Computer Science or closely related field. Page 5 of 6 HB -255- Item 13. - 60 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: SENIOR INFORMATION TECHNOLOGY ANALYST Experience: Five (5) years or more of professional level information systems experience in system design and analysis or in network systems (LAN/WAN) in a large enterprise environment, including one year project management experience. License/Certificate: A valid California Class C driver license with an acceptable driving record required by time of appointment and throughout employment. Certification in multiple disciplines or multiple certifications in a focused discipline desirable. SPECIAL CONDITIONS Must be able to respond to emergency services call out Must pass a background investigation Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Incumbents must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed. Work is performed indoors and outdoors. Incumbents use a computer keyboard and related equipment. Incumbents sit, stand, walk, climb, stoop, crouch, twist, bend, push, pull, reach, grasp, and lift. Moving tools and equipment weighing 50 pounds or less may be required. When work is performed outdoors, there is full exposure to various weather conditions. Must utilize approved safety equipment and protective, gear, including but limited to, hard hats, respirators, life vests, and/or hearing protective devices. Near vision required to read correspondence, plans, specifications and other information. Acute hearing is required when providing telephone service and communicating in person. Duties may require working in confined areas. Off -site assignments and irregular work hours, including evenings and/or weekends, may be required. Reasonable accommodation(s) for an individual with a qualified disability will be considered on a case -by -case basis. Page 6 of 6 Item 13. - 61 HB -256- EXHIBIT CITY OF HUNTINGTON BEACH INTER -DEPARTMENTAL COMMUNICATION HUMAN RESOURCES TO: PERSONNEL COMMISSION FROM: MICHELE WARREN, DIRECTOR OF HUMAN RESOURCES SUBJECT: CREATION OF SENIOR TELECOMMUNICATIONS TECHNICIAN JOB CLASSIFICATION DATE: JUNE 28, 2017 The Information Services Department is seeking to create the job classification of Senior Telecommunications Technician. The classification will be FLSA non-exempt and represented by the Municipal Employees Association (MEA). The proposed job classification was created in response to the recent classification review conducted of the Information Services Department. The job classification's duties and requisite knowledge, skills and abilities are very specific and would not be properly identified within an existing job classification or any of the proposed updated job classifications. The pay grade is established at the same rate as that of the Senior Information Technology Technician. The City and MEA have met and conferred regarding the creation of this new job and its inclusion into the classification plan. At this time, the Personnel Commission is requested to approve staff's recommendations in accordance with Personnel Rule 12 regarding amendments to the City's Classification Plan. STAFF RECOMMENDATION Proposed Job Class Title: Senior Telecommunications Technician Pay Grade/Pay Range: MEA709 $34.10 - $35.96 - $37.95 - $40.04 - $42.24 Proposed Action: Amend the City's Classification Plan by creating the Senior Telecommunications Technician job classification Affected Employees: One Recommendation: Approve the amendment to the City's Classification Plan Attachment: Senior Telecommunications Technician Job Class Specification Cc: Behzad Zamanian, Chief Information Officer Judy Graham, MEA President Gregorio Daniel, Teamsters Representative HB -257- Item 13. - 62 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: SENIOR TELECOMMUNICATIONS TECHNICIAN II PERSONEL APPROVAL: ISSION APPROVAL: TBNDE 28, 2017 II JOB CODE: 0709 EMPLOYMENT STATUS: REGULAR FULL-TIME UNIT REPRESENTATION: MEA FLSA STATUS: NON-EXEMPT JOB SUMMARY Under general supervision, performs a wide range of highly complex technical duties in the installation, maintenance, replacement and repair of data and telecommunications systems and equipment. SUPERVISION RECEIVED AND EXERCISED Reports to: Information Technology Manager EXAMPLES OF ESSENTIAL DUTIES • Diagnoses, repairs and configures telecommunication and data systems • Manages configurations to the phone system equipment and network switching and routing devices • Troubleshoots, repairs and/or replaces defective or worn components including telephone VOIP/PBX switches, networking equipment, telephones and cabling infrastructure, cell phones and wireless infrastructure • Tests, locates, and repairs damaged or malfunctioning telecommunications circuits • Evaluates and recommends telecommunication and data system solutions • Trains users in the use of communication devices such as the phone, wireless devices, and related equipment • Maintains current equipment inventory and participates in the acquisition of new equipment • Plans, coordinates, and implements projects and system upgrades; serves as project leader for major telecommunications projects involving installations and upgrades • Prepares and maintains technical and operational reports, manuals, and records related to the City's telecommunications system • Reports to work as scheduled and works various hours, including nights and weekends as deemed necessary by supervisor/manager, to conform with changing priorities and meet deadlines; maintains regular and consistent attendance record • Performs other related duties as assigned. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. Item 13. - 63 HB _258_)f 3 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: SENIOR TELECOMMUNICATIONS TECHNICIAN MINIMUM QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: - Principles of telecommunications, voice and data network system operations - Design and maintenance of wired and wireless systems - CISCO switch and router technology - CISCO communications manager and related systems - Characteristics of local and wide area network systems, communication systems, equipment and devices. - Principles of voicemail and call accounting software applications - Methods, materials, tools, equipment and procedures used in the installation and repair of telecommunications and networking devices - Techniques used in the assessment and evaluation of telecommunications systems and services Ability to: - Assess customer repair needs based on description of problems - Troubleshoot and repair/resolve equipment malfunction of telecommunications and related equipment in a multi-user, single platform environment - Read and understand telephone systems manuals, equipment manuals and schematics, wiring diagrams and building blueprints and floor plans - Recommend and implement information technology goals, objectives and practices for providing effective and efficient technology services - Interpret and apply federal, state, and local policies, procedures laws, and regulations - Conduct research on a wide variety of telecommunications topics - Manage multiple tasks as well as determine priorities and adjust work schedule accordingly - Identify training needs and provide clear and effective training - Adapt quickly to changes in policies, procedures, assignments and work locations in a fast paced environment - Work independently and as a team member - Report to work as scheduled; provide regular and predictable attendance - Communicate effectively, both orally and in writing - Establish and maintain effective working relationships with those encountered during the course of the work Education: Associate's Degree in computer science, digital electronics, telecommunications or other closely related field. HB _-);y_ )f 3 Item 13. - 64 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: SENIOR TELECOMMUNICATIONS TECHNICIAN Experience: Five (5) years' advanced journey -level experience installing and maintaining telecommunication systems. One year project management experience preferred. License/Certificate: A valid California Class C driver license with an acceptable driving record required by time of appointment and throughout employment. SPECIAL CONDITIONS Must be able to respond to emergency services call out. Must pass a comprehensive background investigation. Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Incumbents must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed. Work is performed indoors and outdoors. Incumbents use a computer keyboard and related equipment. Incumbents sit, stand, walk, climb, stoop, crouch, twist, bend, push, pull, reach, grasp, and lift. Moving tools and equipment weighing 50 pounds or less may be required. When work is performed outdoors, there is full exposure to various weather conditions. Must utilize approved safety equipment and protective, gear, including but limited to, hard hats, respirators, life vests, and/or hearing protective devices. Near vision required to read correspondence, plans, specifications and other information. Acute hearing is required when providing telephone service and communicating in person. Duties may require working in confined areas. Off -site assignments and irregular work hours, including evenings and/or weekends, may be required. Reasonable accommodation(s) for an individual with a qualified disability will be considered on a case -by -case basis. Item 13. - 65 HB _260_)f3 EXHIBIT L MEA Salary Schedule 2.0% Effective September 24, 2016 *Modified 08/07/17 Job type Description PayGrade A B C D E 0111 Accountant MEA111 32.45 34.23 36.11 38.09 40.19 0286 Accounting Technician I MEA286 22.54 23.78 25.09 26.47 27.92 0287 Accounting Technician 11 MEA287 24.78 26.14 27.58 29.10 30.70 0294 Accounting Technician Supv MEA294 28.64 30.21 131.88 33.62 35.47 0428 Administrative Aide MEA428 31.81 33.56 35.40 37.35 39.40 0278 Administrative Assistant MEA278 28.08 29.62 31.25 32.97 34.78 0289 Administrative Secretary MEA289 23.92 25.24 26.63 28.10 29.64 0297 Art Programs Curator MEA297 28.36 29.91 31.55 33.29 35.12 0108 Assistant Planner MEA108 33.27 35.09 37.02 39.06 41.21 0267 Assistant Social Worker MEA267 23.11 24.38 25.72 27.14 28.63 0358 Beach Equip Operator MEA358 26.33 27.77 29.30 30.90 32.60 0149 Beach Maint Crewleader MEA149 34.10 35.98 37.95 40.04 42.24 0452 Beach Maint Service Worker MEA452 24.17 25.50 26.90 28.38 29.94 0210 Building Inspector I MEA210 30.71 32.39 34.17 36.05 38.04 0211 Building Inspector II MEA211 33.94 35.80 37.77 39.84 42.03 0208 Building Inspector III MEA208 37.49 39.55 41.72 44.02 46.44 0176 Building Plan Checker I MEA176 36.94 38.97 41.11 43.37 45.76 0520 Building Plan Checker II MEA520 42.89 45.25 47.74 50.37 53.14 0112 Buyer MEA112 31.96 33.72 35.58 37.53 39.59 0106 Civil Engineering Assistant MEA106 37.86 39.94 42.14 44.46 46.91 0162 Civilian Check Investigator MEA162 25.40 26.79 28.27 29.82 31.46 0186 Code Enforcement Officer I MEA186 25.53 26.93 28.41 29.98 31.63 0182 Code Enforcement Officer II MEA182 31.50 33.22 35.05 36.98 39.01 0511 Code Enforcement Technician MEA511 21.24 22.41 23.64 24.93 26.31 0263 Community Relations Specialist MEA263 26.83 28.31 29.87 31.51 33.25 0597 Community Services Officer MEA597 27.51 29.03 30.62 32.31 34.09 0269 Community Srvcs Rec Specialist MEA269 24.17 25.50 26.90 28.38 29.94 0258 Community Srvcs Rec Supv MEA258 33.43 35.26 37.21 39.26 41.42 0172 Construction Inspector I MEA172 30.71 32.39 34.17 36.05 38.04 0463 Construction Inspector II MEA463 33.94 35.80 37.77 39.84 42.03 0312 Court Liaison Specialist MEA312 23.92 25.24 26.63 28.10 29.64 0166 Crime Analyst MEA166 31.81 33.56 35.40 37.35 39.40 0165 Crime Analyst Senior MEA165 37.11 39.15 41.31 43.59 45.98 0255 Crime Scene Investigator MEA255 29.95 31.61 33.34 35.18 37.11 PER RESOLUTION 2017-XX ADOPTED ON 08/07/17 1 ll3 -20 _ Item 13. - 66 MEA Salary Schedule 2.0% Effective September 24, 2016 *Modified 08/07/17 Job type Description PayGrade A B C D E 0119 Criminalist MEA119 33.43 35.26 37.21 39.26 41.42 0192 Cross Connection Control Spec MEA192 31.50 33.22 35.05 36.98 39.01 0400 Custodian MEA400 21.76 22.96 24.22 25.55 26.95 0134 Deputy City Clerk MEA134 26.19 27.62 29.14 30.74 32.44 0138 Development Specialist MEA138 33.43 35.26 37.21 39.26 41.42 0339 Electrician MEA339 31.01 32.72 34.52 36.42 38.43 0232 Emergency Medical Srvcs Coord MEA232 47.40 50.00 52.75 55.65 58.72 0198 Emergency Services Coordinator MEA198 40.82 43.07 45.43 47.93 50.56 0175 Engineering Aide MEA175 26.83 28.31 29.87 31.51 33.25 0180 Engineering Technician MEA180 32.93 34.75 36.66 38.68 40.80 0445 Environmental Specialist MEA445 37.86 39.94 42.14 44.46 46.91 0382 Equip Services Crewleader MEA382 35.15 37.08 39.12 41.27 43.53 0142 Equip/Auto Maint Crewleader MEA142 35.15 37.08 39.12 41.27 43.53 0472 Equip/Auto Maint Leadworker MEA472 31.96 33.72 35.58 37.53 39.59 0383 Equipment Support Assistant MEA383 24.90 26.27 27.72 29.24 30.85 0061 Executive Assistant MEA061 32.29 34.06 35.92 37.90 39.98 0143 Facilities Maint Crewleader MEA143 34.97 36.89 38.92 41.06 43.32 0407 Facilities Maint Leadworker MEA407 27.24 28.74 30.32 31.98 33.74 0391 Facilities Maintenance Tech MEA391 25.15 26.53 27.99 29.53 31.15 0398 Field Service Representative MEA398 25.93 27.35 28.85 30.44 32.11 0588 Fire Prevention Inspector MEA588 38.44 40.55 42.79 45.14 47.62 0260 Fire Safety Program Specialist MEA260 32.45 34.23 36.11 38.09 40.19 0173 Fire Training Maintenance Tech MEA173 29.81 31.45 33.18 35.01 36.93 0470 Forensic Systems Specialist MEA470 35.84 37.81 39.90 42.09 44.40 0576 GIS Analyst I MEA576 36.57 38.58 40.70 42.94 45.30 0178 GIS Analyst II MEA178 39.60 41.78 44.08 46.51 49.07 0190 Haz Mat Program Specialist MEA190 36.20 38.19 40.29 42.51 44.85 0337 Helicopter Maintenance Tech MEA337 29.35 30.97 32.67 34.48 36.38 0115 *Info c„�Technology Analyst I MEA115 36.57 38.58 40.70 42.94 45.30 0505 *Info Systems Technology Analyst II MEA505 39.60 41.78 44.08 46.51 49.07 0117 *Info S„� Technology Analyst III MEA117 42.27 44.59 1 47.04 49.63 52.36 0118 *Info -S„� Technology Analyst IV MEA118 46.46 49.02 51.71 54.55 57.55 0495 *Info c„�Technology Technician I MEA495 22.78 24.03 25.34 26.74 28.21 0494 *Info &"�TechnologyTechnician II MEA494 25.65 27.06 28.55 30.13 31.79 PER RESOLUTION 2017-XX ADOPTED ON 08/07/17 Item 13. - 67 HB -262- MEA Salary Schedule 2.0% Effective September 24, 2016 *Modified 08/07/17 Job type Description PayGrade A B C D E 0493 *Info Syste4:Rs Technology Technician III MEA493 28.77 30.35 32.03 33.79 35.64 0492 *Info S„�Technology Technician IV MEA492 31.81 33.56 35.40 37.35 39.40 0491 *Info `"�Technology Technician Sr. MEA491 34.10 35.98 37.95 40.04 42.24 0155 Irrigation Crewleader MEA155 34.10 35.98 1 37.95 40.04 42.24 0359 Landscape Equip Operator MEA359 26.33 27.77 29.30 30.90 32.60 0145 Landscape Maint Crewleader MEA145 34.10 35.98 37.95 40.04 42.24 0402 Landscape Maint Leadworker MEA402 28.50 30.06 31.71 33.46 35.30 0163 Latent Fingerprint Examiner MEA163 32.11 33.88 35.75 37.71 39.79 0300 Legal Assistant MEA300 26.83 28.31 29.87 31.51 33.25 0114 Librarian MEA114 29.07 30.67 32.35 34.13 36.01 0432 Library Facilities Coordinator MEA432 26.19 27.62 1 29.14 30.74 32.44 0451 Library Services Clerk MEA451 20.30 21.42 22.59 23.83 25.14 0257 Library Specialist MEA257 24.17 25.50 26.90 28.38 29.94 0302 Literacy Program Specialist MEA302 29.07 30.67 32.35 1 34.13 36.01 0392 Maint Service Worker MEA392 24.17 125.50 26.90 28.38 29.94 0394 Maintenance Worker MEA394 21.24 22.41 23.64 24.93 26.31 0448 Marine Equipment Mechanic MEA448 31.66 33.40 35.23 37.16 39.20 0384 Mechanic I MEA384 25.02 26.39 27.85 29.38 31.00 0348 Mechanic II MEA348 27.79 129.33 30.94 32.64 34.43 0347 Mechanic III MEA347 29.51 31.13 32.85 34.65 36.56 0380 Media Services Specialist MEA380 24.17 25.50 26.90 28.38 29.94 0306 Office Assistant I MEA306 17.22 18.17 19.17 20.23 21.34 0304 Office Assistant II MEA304 20.71 21.86 23.06 24.32 25.66 0290 Office Specialist MEA290 21.86 23.06 24.33 1 25.67 27.08 0378 Painter Leadworker MEA378 31.16 32.88 34.69 36.60 38.62 0153 Park Maintenance Crewleader MEA153 34.97 36.89 38.92 41.06 43.32 0177 Parking Meter Repair Tech MEA177 27.79 29.33 1 30.94 32.64 34.43 0395 Parking Meter Repair Worker MEA395 25.65 27.06 28.55 30.13 31.79 0570 Parking/Camping Assistant MEA570 21.24 22.41 23.64 24.93 26.31 0459 Parking/Camping Crewleader MEA459 34.10 35.98 37.95 40.04 42.24 0401 Parking/Camping Leadworker MEA401 28.50 30.06 31.71 133.46 35.30 0455 Parking/Traffic Control Coord MEA455 26.83 28.31 29.87 31.51 33.25 0262 Parking/Traffic Control Officr MEA262 21.24 22.41 23.64 24.93 1 26.31 0577 Parking/Traffic Control Supv MEA577 28.64 30.21 1 31.88 33.62 35.47 PER RESOLUTION 2017-XX ADOPTED ON O8/07/17 HB -263- Item 13. - 68 MEA Salary Schedule 2.0% Effective September 24, 2016 *Modified 08/07/17 Job type Description PayGrade A B C D E 0458 Payroll Specialist MEA458 37.29 39.34 41.51 43.80 46.21 0447 Payroll Technician MEA447 25.15 26.53 27.99 29.53 31.15 0295 Permit Technician MEA295 23.11 24.38 25.72 27.14 28.63 0279 Personnel Assistant MEA279 24.43 25.77 127.18 28.67 30.25 0367 Pest Control Specialist MEA367 25.53 26.93 28.41 29.98 31.63 0136 Planning Aide MEA136 26.83 28.31 29.87 31.51 33.25 0342 Plumber MEA342 30.25 31.91 33.67 35.52 37.48 0197 Police Photo/Imaging Specialist MEA197 29.81 31.45 33.18 35.01 36.93 0307 Police Records Specialist MEA307 21.86 23.06 24.33 25.67 27.08 0283 Police Records Supervisor MEA283 25.53 26.93 28.41 29.98 31.63 0282 Police Records Technician MEA282 19.81 20.90 22.04 23.25 24.52 0308 Police Services Specialist MEA308 24.17 25.50 26.90 28.38 29.94 0215 Police Systems Coordinator MEA215 28.21 29.76 31.40 33.13 34.95 0584 Program Coord - Human Srvcs MEA584 29.81 31.45 33.18 35.01 36.93 0259 *Property and Evidence Officer MEA259 26.58 28.03 29.58 31.21 32.92 0261 *Property and Evidence Supervisor MEA261 30.71 32.40 34.17 36.06 38.04 0583 Rideshare Coordinator MEA583 33.09 34.92 36.84 38.87 41.01 0256 Risk Management Specialist MEA256 24.17 25.50 26.90 28.38 29.94 0515 SCADA Coordinator MEA515 34.10 35.98 37.95 40.04 42.24 0346 SCADA Technician MEA346 30.25 31.91 33.67 35.52 37.48 0110 Senior Accountant MEA110 37.29 39.34 41.51 43.80 46.21 0288 Senior Accounting Technician MEA288 27.24 28.74 30.32 31.98 33.74 0434 Senior Code Enforcement Officer MEA434 34.80 36.71 38.73 40.86 43.10 0171 Senior Construction Inspector MEA171 37.49 39.55 41.72 44.02 46.44 0135 Senior Deputy City Clerk MEA135 33.43 35.26 37.21 39.26 41.42 0586 Senior Engineering Technician MEA586 38.24 40.35 42.57 44.91 47.39 0343 Senior Facilities Maint Tech MEA343 29.51 31.13 32.85 34.65 36.56 0334 Senior Helicopter Maint Tech MEA334 40.62 42.85 45.21 47.69 50.31 0450 Senior Library Specialist MEA450 26.45 27.90 29.44 31.05 32.76 0363 Senior Marine Equip Mechanic MEA363 35.15 37.08 39.12 41.27 43.53 0446 Senior Payroll Technician MEA446 27.65 29.18 30.78 32.48 34.26 0437 Senior Permit Technician MEA437 29.51 31.13 32.85 34.65 36.56 0265 Senior Services Assistant MEA265 16.14 17.02 17.96 1 18.95 20.00 0481 Senior Services Transp Coord MEA481 25.80 27.21 28.71 30.29 31.95 PER RESOLUTION 2017-XX ADOPTED ON 08/07/17 Item 13. - 69 HB -264- MEA Salary Schedule 2.0% Effective September 24, 2016 *Modified 08/07/17 Job type Description PayGrade A B C D E 0709 *Senior Telecommunications Technician MEA709 34.1C _=. CQ. 37.95 40.'0= 42.24 0349 Senior Wastewtr Pump Mechanic MEA349 26.33 27.77 29.30 30.90 32.60 0396 Senior Water Meter Reader MEA396 25.40 26.79 28.27 29.82 31.46 0148 Signs & Markings Crewleader MEA148 34.97 36.89 38.92 41.06 43.32 0338 Signs Leadworker MEA338 29.07 30.67 32.35 34.13 36.01 0354 Signs/Markings Equip Operator MEA354 26.33 27.77 29.30 30.90 32.60 0266 Social Worker MEA266 28.36 29.91 31.55 33.29 35.12 0386 Stock Clerk MEA386 21.24 1 22.41 23.64 24.93 26.31 0361 Street Equip Operator MEA361 26.33 27.77 29.30 30.90 32.60 0150 Street Maint Crewleader MEA150 34.10 35.98 1 37.95 40.04 42.24 0406 Street Maint Leadworker MEA406 29.95 31.61 33.34 35.18 37.11 0183 Survey Party Chief MEA183 38.44 40.55 42.79 45.14 47.62 0174 Survey Technician I MEA174 26.83 1 28.31 29.87 31.51 33.25 0185 Survey Technician II MEA185 29.07 30.67 32.35 34.13 36.01 0195 Telecommunications Specialist MEA195 38.63 40.76 43.00 45.37 47.86 0181 Traffic Engineering Technician MEA181 34.97 36.89 38.92 1 41.06 43.32 0389 Traffic Maint Service Worker MEA389 24.17 1 25.50 26.90 28.38 29.94 0410 Traffic Markings Leadworker MEA410 28.50 30.06 31.71 33.46 35.30 0336 Traffic Signal Electrician MEA336 31.50 33.22 35.05 36.98 39.01 0140 Traffic Signal/Light Crewleadr MEA140 34.97 36.89 38.92 41.06 43.32 0365 Tree Equipment Operator MEA365 26.33 1 27.77 29.30 30.90 32.60 0144 Trees Maintenance Crewleader MEA144 34.10 35.98 37.95 40.04 42.24 0460 Trees Maintenance Leadworker MEA460 28.50 30.06 31.71 33.46 35.30 0268 Volunteer Services Coordinator MEA268 25.80 27.21 28.71 30.29 31.95 0385 Warehousekeeper MEA385 26.83 1 28.31 29.87 31.51 33.25 0362 Wastewater Equip Operator MEA362 26.33 27.77 29.30 1 30.90 32.60 0454 Wastewater Maint Service Workr MEA454 24.17 25.50 26.90 28.38 29.94 0146 Wastewater Ops Crewleader MEA146 34.10 35.98 37.95 40.04 42.24 0404 Wastewater Ops Leadworker MEA404 28.50 30.06 1 31.71 33.46 35.30 0387 Wastewater Pump Mechanic MEA387 25.65 27.06 28.55 1 30.13 31.79 0582 Water Conservation Coordinator MEA582 33.09 34.92 36.84 38.87 41.01 0151 Water Dist Maint Crewleader MEA151 34.10 35.98 37.95 40.04 42.24 0379 Water Dist Maint Leadworker MEA379 30.86 32.56 34.35 36.24 38.23 0147 Water Dist Meters Crewleader MEA147 34.10 35.98 37.95 40.04 42.24 PER RESOLUTION 2017-XX ADOPTED ON 08/07/17 HB -265- Item 13. - 70 MEA Salary Schedule 2.0% Effective September 24, 2016 *Modified 08/07/17 Job type Description PayGrade A B C D E 0377 Water Dist Meters Leadworker MEA377 28.50 30.06 31.71 33.46 35.30 0364 Water Equip Operator MEA364 28.50 30.06 31.71 33.46 35.30 0397 Water Meter Reader MEA397 23.46 24.74 26.10 27.54 29.05 0356 Water Meter Repair Technician MEA356 26.19 27.62 29.14 30.74 32.44 0152 Water Operations Crewleader MEA152 34.10 35.98 37.95 40.04 42.24 0371 Water Operations Leadworker MEA371 31.81 133.56 35.40 37.35 39.40 0156 Water Quality Coordinator MEA156 34.10 35.98 37.95 40.04 42.24 0191 Water Quality Technician MEA191 29.95 31.61 33.34 35.18 37.11 0461 Water Service Worker MEA461 24.90 26.27 27.72 29.24 30.85 0368 Water Systems Technician I MEA368 24.90 26.27 1 27.72 29.24 30.85 0369 Water Systems Technician 11 MEA369 26.58 28.03 29.58 31.21 32.92 0370 Water Systems Technician III MEA370 29.35 30.97 32.67 1 34.48 36.38 0449 Water Utility Locator MEA449 1 29.95 1 31.61 33.34 35.18 1 37.11 * Per Resolution 2017-XX adopted on 08/07/17 amending the titles of Information SystemsTechnician I -IV to Information Technology Technician I - IV; Senior Information Systems Technician to Senior Information Technology Technician; Information Systems Analyst I -IV to Information Technology Analyst I -IV; Senior Information Systems Analyst to Senior Information Technology Analyst; and adding the new job classification of Senior Telecommunications Technician. PER RESOLUTION 2017-XX ADOPTED ON 08/07/17 Item 13. - 71 HB -266- � EXHIBIT M MEO Salary Schedule - Hourly Rate 2.0% Effective 9-24-16 *Modified 11/07/16; **Modified 12/19/16; ***Modified 01/17/17 ****Modified 03/20/17; ***** Modified 08/07/17 Job No Job Description Pay Grade A B C D E 0025 Admin Analyst ME0025 36.38 38.38 40.50 42.73 45.07 0084 Admin Analyst Principal ME0084 45.32 47.81 50.44 53.21 56.14 0089 Admin Analyst Sr ME0089 41.86 44.16 46.58 49.14 51.85 0078 Assistant City Attorney ME0078 64.28 67.81 71.53 75.46 79.61 0132 Assistant City Clerk ME0132 39.03 41.17 43.43 45.82 48.34 0595 Assistant Fire Marshal MEOS95 46.70 49.27 51.97 54.84 57.84 0057 Assistant to the City Manager ME0057 48.84 51.52 54.36 57.34 60.50 0123 Associate Civil Engineer ME0123 42.27 44.59 47.04 49.63 52.37 0071 Associate Planner ME0071 39.61 41.78 44.08 46.51 49.07 0569 Beach Maint Operations Mgr ME0569 50.83 53.62 56.57 59.68 62.96 0044 Beach Operations Supervisor ME0044 41.65 43.93 46.35 48.90 51.59 0064 Budget Analyst Senior ME0064 40.21 42.42 44.76 47.22 49.82 0598 Building Manager ME0598 58.44 61.66 65.05 68.62 72.40 0500 ***Q 15iR SS S„'SteR4S nn-,.,-,.,� ME0509 60 :74 64 QQ 6:7.62 7i.33 0024 City Engineer ME0024 66.54 70.21 74.07 78.14 82.44 0125 Code Enforcement Supervisor ME0125 41.43 43.71 46.11 48.65 51.33 0471 Community Relations Officer ME0471 45.32 47.81 50.44 53.21 56.14 0353 Community Services Manager ME0353 50.83 53.62 56.57 59.68 62.96 0097 Construction Manager ME0097 50.83 53.62 56.57 59.68 62.96 0085 Contract Administrator ME0085 43.33 45.72 48.23 50.89 53.68 0081 Deputy City Attorney I ME0081 42.27 44.59 47.04 49.63 52.37 0080 Deputy City Attorney II ME0080 50.83 53.62 56.57 59.68 62.96 0079 Deputy City Attorney III ME0079 58.44 61.66 65.05 68.62 72.40 0068 Deputy City Engineer ME0068 56.71 59.83 63.13 66.60 70.26 0571 Deputy Dir of Econ Development ME0571 57.58 60.74 64.09 67.62 71.33 0486 Detention Administrator ME0486 41.86 44.16 46.58 49.14 51.85 0039 Econ Development Proj Mgr ME0039 46.22 48.77 51.45 54.27 57.26 0580 Energy Project Manager ME0580 46.22 48.77 51.45 54.27 57.26 0474 Facilities, Devel & Conc Mgr ME0474 48.36 51.01 53.82 56.77 59.89 PER RESOLUTION 2016-75 ADOPTED ON 11/07/16, RESOLUTION 2016-76 ADOPTED 12/19/16, RESOLUTION 2017-06 ADOPTED 01/17/17, RESOLUTION 2017-11 ADOPTED 03/20/17 AND RESOLUTION 2017-XX ADOPTED 08/07/17. HB -267- Item 13. - 72 MEO Salary Schedule - Hourly Rate 2.0% Effective 9-24-16 *Modified 11/07/16; **Modified 12/19/16; ***Modified 01/17/17 ****Modified 03/20/17; ***** Modified 08/07/17 Job No Job Description Pay Grade A B C D E 0050 Facilities Maint Supervisor ME0050 41.65 43.93 46.35 48.90 51.59 0879 Finance Manager - Accounting ME0879 52.37 55.24 58.29 61.50 64.87 0889 Finance Manager - Budget ME0889 52.37 55.24 58.29 61.50 64.87 0899 Finance Manager - Fiscal Services ME0899 52.37 55.24 58.29 61.50 64.87 0869 Finance Manager -Treasury ME0869 52.37 55.24 58.29 61.50 64.87 0131 Fire Medical Coordinator ME0131 41.21 43.48 45.88 48.40 51.07 0130 Fire Protection Analyst ME0130 41.21 43.48 45.88 48.40 51.07 0590 Fleet Operations Supervisor ME0590 41.65 43.93 46.35 48.90 51.59 0581 General Services Manager ME0581 56.16 59.25 62.51 65.94 69.56 0498 GIS Manager ME0498 53.69 56.65 59.75 63.05 66.51 0043 Housing Manager ME0043 53.15 56.08 59.16 62.41 65.84 0006 Human Resources Manager ME0006 55.32 58.36 61.57 64.96 68.53 0429 ***IRfG S.'St r,,...,PA1 ;+"Ar-c nA..r nn F-04-R953.69 56-.-65 59.:75 53-45 66-5i 9PP8 ***'RfG Syst C;emputeF Qps nI@R@gep 1148 - 5 Ca�C 59.9� 66� 0489 ***Info Technology Mgr -Infrastructure ME0489 53.69 56.65 59.75 63.05 66.51 0200 ***Info Technology Mgr -Operations ME0200 53.69 56.65 59.75 63.05 66.51 0500 ***Info Technology Mgr -Systems ME0500 57.58 60.74 64.09 67.62 71.33 0075 Inspection Manager ME0075 51.57 54.42 57.41 60.57 63.90 0073 Inspection Supervisor ME0073 43.99 46.41 48.96 51.65 54.49 0251 Investigator ME0251 35.83 37.81 39.89 42.09 44.40 0158 Landscape Architect ME0158 41.21 43.48 45.88 48.40 51.07 0049 Landscape Maint Supervisor ME0049 41.65 43.93 46.35 48.90 51.59 0572 Liability Claims Coordinator ME0572 37.67 39.74 41.93 44.25 46.68 0030 Maintenance Operations Mgr ME0030 56.16 59.25 62.51 65.94 69.56 0032 Marine Safety Division Chief ME0032 53.42 56.36 59.46 62.72 66.18 0490 Network Systems Administrator ME0490 48.10 50.75 53.54 56.49 59.60 0443 Payroll Systems Analyst ME0443 43.99 46.41 48.96 51.65 54.49 0098 Permit & Plan Check Manager ME0098 58.44 61.66 65.05 68.62 72.40 0209 Permit & Plan Check Supervisor ME0209 41.43 43.71 46.11 48.65 51.33 PER RESOLUTION 2016-7S ADOPTED ON 11/07/16, RESOLUTION 2016-76 ADOPTED 12/19/16, RESOLUTION 2017-06 ADOPTED 01/17/17, RESOLUTION -)m7-11 nnnPTFn 03/20/17 AND RESOLUTION 2017-XX ADOPTED 08/07/17. Item 13. - 73 HB -268- MEO Salary Schedule - Hourly Rate 2.0% Effective 9-24-16 *Modified 11/07/16; **Modified 12/19/16; ***Modified 01/17/17 ****Modified 03/20/17; ***** Modified 08/07/17 Job No Job Description Pay Grade A B C D E 0453 Personnel Analyst ME0453 36.20 38.19 40.29 42.50 44.85 0060 Personnel Analyst Principal ME0060 45.32 47.81 50.44 53.21 56.14 0464 Personnel Analyst Senior ME0464 41.21 43.48 45.88 48.40 51.07 0099 Plan Check Engineer ME0099 49.33 52.04 54.90 57.93 61.11 0444 Planning Manager ME0444 53.69 56.65 59.75 63.05 66.51 0625 Police Admin Division Srvcs Mgr ME0625 58.44 61.66 65.05 68.62 72.40 0594 Police Admin Services Manager ME0594 46.70 49.27 51.97 54.84 57.84 0022 Police Communications Manager ME0022 41.86 44.16 46.58 49.14 51.85 0094 Police Records Administrator ME0094 41.86 44.16 46.58 49.14 51.85 0028 Principal Accountant ME0028 42.69 45.04 47.51 50.13 52.88 0096 Principal Civil Engineer ME0096 55.89 58.96 62.20 65.62 69.23 0072 Principal Electrical Inspector ME0072 40.01 42.22 44.53 46.99 49.57 0076 Principal Inspector Plb/Meth ME0076 40.01 42.22 44.53 46.99 49.57 0482 Principal Librarian ME0482 39.81 42.00 44.31 46.75 49.32 0074 Principal Planner ME0074 51.07 53.88 56.84 59.98 63.27 0579 Project Manager ME0579 46.22 48.77 51.45 54.27 57.26 0037 Project Manager Assistant ME0037 39.61 41.78 44.08 46.51 49.07 0496 Public Safety Systems Manager ME0496 54.50 57.50 60.66 63.99 67.51 0497 Public Safety Systems Supv ME0497 52.63 55.53 58.58 61.79 65.20 0839 Real Estate & Project Manager ME0839 46.22 48.77 51.45 54.27 57.26 0054 Risk Manager ME0054 53.15 56.0859.16 62.41 65.84 nQ1 a *C-, et /I . Ppe RtiE). R@!,-A MFQC 19 41 z1 43.49 4q RR 4R 40 r s 0069 Senior Civil Engineer ME0069 47.18 49.77 52.50 55.39 58.43 0484 Senior Deputy City Attorney ME0484 61.44 64.82 68.38 72.13 76.11 868 ****Senior Finance Analyst ME0868 43.95 46.37 48.91 51.60 54.44 0499 *****Senior Info Tpc�-roic.- Analyst ME0499 47.87 50.51 53.28 56.21 59.30 0077 Senior Librarian ME0077 34.27 36.16 38.15 40.24 42.45 0036 Senior Planner ME0036 46.22 48.77 51.45 54.27 57.26 PER RESOLUTION 2016-75 ADOPTED ON 11/07/16, RESOLUTION 2016-76 ADOPTED 12/19/16, RESOLUTION 2017-06 ADOPTED 01/17/17, RESOLUTION 2017-11 ADOPTED 03/20/17 AND RESOLUTION 2017-XX ADOPTED 08/07/17. HB -269- Item 13. - 74 MEO Salary Schedule - Hourly Rate 2.0% Effective 9-24-16 *Modified 11/07/16; **Modified 12/19/16; ***Modified 01/17/17 ****Modified 03/20/17; ***** Modified 08/07/17 Job No Job Description Pay Grade A B C D E 0575 Senior Sprvsr Cultural Affairs ME0575 39.03 41.17 43.43 45.82 48.34 0578 Senior Sprvsr Human Services ME0578 39.03 41.17 43.43 45.82 48.34 0519 *Senior Risk Management Analyst ME0519 41.21 43.48 45.88 48.40 51.07 0034 Senior Traffic Engineer ME0034 47.18 49.77 52.50 55.39 58.43 0333 **Senior Trial Counsel ME0333 66.54 70.21 74.07 78.14 82.44 0457 Special Events Coordinator ME0457 32.94 34.75 36.66 38.68 40.80 0488 Street Maint Supervisor ME0488 41.65 43.93 46.35 48.90 51.59 0133 Supervisor, Prkng & Cmping Fac ME0133 39.03 41.17 43.43 45.82 48.34 0033 Transportation Manager ME0033 58.15 61.34 64.72 68.28 72.04 0051 Tree Maintenance Supervisor ME0051 41.65 43.93 46.35 48.90 51.59 0483 Utilities Manager ME0483 57.28 60.44 63.76 67.27 70.97 0487 Wastewater Supervisor ME0487 41.65 43.93 46.35 48.90 51.59 0052 Water Distribution Supervisor ME0052 41.65 43.93 46.35 48.90 51.59 0053 Water Production Supervisor ME0053 41.65 43.93 46.35 48.90 51.59 0056 Water Quality Supervisor ME0056 41.65 43.93 46.35 48.90 51.59 * Per Resolution 2016-75 adopted on 11/07/16 the title of Safety/Loss Prevention Analyst was changed to Senior Risk Management Analyst. ** Per Resolution 2017-76 adopted on 12/19/16 the position of Senior Trial Counsel was created. *** Per Resolution 2017-06 adopted on 01/17/17 the title of Information Systems Communication Manager was changed to Information Technology Manager -Infrastructure; the title of Business System Manager was changed to Information Technology Manager -Systems; and the title of Information Systems Computer Operations Manager was changed to Information Technology Manager -Operations. **** Per Resolution 2017-11 adopted on 03/20/17 the position of Senior Finance Analyst was created. ***** Per Resolution 2017-XX adopted on 08/07/17 the title of Senior Information Systems Analyst was changed to Senior Information Technology Analyst. PER RESOLUTION 2016-75 ADOPTED ON 11/07/16, RESOLUTION 2016-76 ADOPTED 12/19/16, RESOLUTION 2017-06 ADOPTED 01/17/17, RESOLUTION -)m 7-11 nnncTFn 03/20/17 AND RESOLUTION 2017-XX ADOPTED 08/07/17. Item 13. - 75 HB -270- Res. No. 2017-37 STATE OF CALIFORNIA COUNTY OF ORANGE ) ss: CITY OF HUNTINGTON BEACH ) I, ROBIN ESTANISLAU the duly elected, qualified City Clerk of the City of Huntington Beach, and ex-officio Clerk of the City Council of said City, do hereby certify that the whole number of members of the City Council of the City of Huntington Beach is seven; that the foregoing resolution was passed and adopted by the affirmative vote of at least a majority of all the members of said City Council at a Regular meeting thereof held on August 7, 2017 by the following vote: AYES: O'Connell, Semeta, Posey, Delgleize, Hardy, Brenden, Peterson NOES: None ABSENT: None ABSTAIN: None V � City Clerk and ex-officio Clerk of the City Council of the City of Huntington Beach, California