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HomeMy WebLinkAboutNexLevel Information Technologies - NextLevel - 2015-09-14OJT >� CONTRACTS SUBMITTAL TO re ' CITY CLERK'S OFFICE To: CJOAN-FL"YNN, City Clerk Name of Contractor: NexLevel Information Technologies Pu rpose of Contract: For Example Audit Services or Water Quality Testing Huntington Lake — Huntington Central Park Professional services for organizational review of Information Services Department Amount of Contract: $24,550 Copy of contract distributed to The original insurance certificate/waiver_ distributed to Risk Management Initiating Dept Finance Dept ❑ ORIGINAL bonds sent to Treasurer ❑ Sandie Frakes ext 5249 Name/Extension City Attorney's Office Date: 9/28/15 a Lu LAJ �. C_ G AttyMisc/Contract Forms/City Clerk Transmittal PROFESSIONAL SERVICES CONTRACT BETWEEN THE CITY OF HUNTINGTON BEACH AND NEXLEVEL INFORMATION TECHNOLOGY, INC FOR ORGANIZATION AND SERVICE LEVEL ASSESSMENT THIS AGREEMENT ("Agreement") is made and entered into by and between the City of Huntington Beach, a municipal corporation of the State of California, hereinafter referred to as "CITY," and NEXLEVEL INFORMATION TECHNOLOGY, INC, a California Corporation hereinafter referred to as "CONSULTANT " WHEREAS, CITY desires to engage the services of a consultant to provide consulting services to complete an Information Services Department organization and service level assessment, and Pursuant to documentation on file in the office of the City Clerk, the provisions of the Huntington Beach Municipal Code, Chapter 3 03, relating to procurement of professional service contracts have been complied with, and CONSULTANT has been selected to perform these services, NOW, THEREFORE, it is agreed by CITY and CONSULTANT as follows 1 SCOPE OF SERVICES CONSULTANT shall provide all services as described in Exhibit "A," which is attached hereto and incorporated into this Agreement by this reference These services shall sometimes hereinafter be referred to as the "PROJECT " CONSULTANT hereby designates Terry Hackelman who shall represent it and be its sole contact and agent in all consultations with CITY during the performance of this Agreement agree/ surfnet/professional svcs 50 to 100 10/12 1 of l l 2 CITY STAFF ASSISTANCE CITY shall assign a staff coordinator to work directly with CONSULTANT in the performance of this Agreement 3 TERM, TIME OF PERFORMANCE Time is of the essence of this Agreement The services of CONSULTANT are to commence on September 14, 2015 (the "Commencement Date") This Agreement shall automatically terminate one (1) year from the Commencement Date, unless extended or sooner terminated as provided herein All tasks specified in Exhibit "A" shall be completed no later than 4 months from the Commencement Date The time for performance of the tasks identified in Exhibit "A" are generally to be shown in Exhibit "A." This schedule may be amended to benefit the PROJECT if mutually agreed to in writing by CITY and CONSULTANT In the event the Commencement Date precedes the Effective Date, CONSULTANT shall be bound by all terms and conditions as provided herein 4 COMPENSATION In consideration of the performance of the services described herein, CITY agrees to pay CONSULTANT on a time and materials basis at the rates specified in Exhibit "B," which is attached hereto and incorporated by reference into this Agreement, a fee, including all costs and expenses, not to exceed Twenty Four Thousand, Five Hundred Fifty Dollars ($24,550) 5 EXTRA WORK In the event CITY requires additional services not included in Exhibit "A" or changes in the scope of services described in Exhibit "A," CONSULTANT will undertake such work only after receiving written authorization from CITY Additional agree/ surtnet/professional svcs 50 to 100 10/`12 2 of 11 compensation for such extra work shall be allowed only if the prior written approval of CITY is obtained 6 METHOD OF PAYMENT CONSULTANT shall be paid pursuant to the terms of Exhibit "B." 7 DISPOSITION OF PLANS, ESTIMATES AND OTHER DOCUMENTS CONSULTANT agrees that title to all materials prepared hereunder, including, without limitation, all original drawings, designs, reports, both field and office notices, calculations, computer code, language, data or programs, maps, memoranda, letters and other documents, shall belong to CITY, and CONSULTANT shall turn these materials over to CITY upon expiration or termination of this Agreement or upon i PROJECT completion, whichever shall occur first These materials may be used by CITY as it sees fit 8. HOLD HARMLESS CONSULTANT hereby agrees to protect, defend, indemnify and hold harmless CITY, its officers, elected or appointed officials, employees, agents and volunteers from and against any and all claims, damages, losses, expenses, Judgments, demands and defense costs (including, without limitation, costs and fees of litigation of every nature or liability of any kind or nature) ansmg out of or in connection with CONSULTANT's (or CONSULTANT's subcontractors, if any) negligent (or alleged negligent) performance of this Agreement or its failure to comply with any of its obligations contained in this Agreement by CONSULTANT, its officers, agents or employees except such loss or damage which was caused by the sole negligence or willful misconduct of CITY CONSULTANT will conduct all defense at its sole cost and expense and CITY shall approve selection of CONSULTANT's counsel This indemnity shall agree/ surfnet/professional svcs 50 to 100 10/12 3 of 11 apply to all claims and liability regardless of whether any insurance policies are applicable The policy limits do not act as limitation upon the amount of indemnification to be provided by CONSULTANT 9 PROFESSIONAL LIABILITY INSURANCE CONSULTANT shall obtain and furnish to CITY a professional liability insurance policy covering the work performed by it hereunder This policy shall provide coverage for CONSULTANT's professional liability in an amount not less than One Million Dollars ($1,000,000 00) per occurrence and in the aggregate The above - mentioned insurance shall not contain a self -insured retention without the express written consent of CITY, however an insurance policy "deductible" of Ten Thousand Dollars ($10,000 00) or less is permitted A claims -made policy shall be acceptable of the policy further provides that A The policy retroactive date coincides with or precedes the initiation of the scope of work (including subsequent policies purchased as renewals or replacements) B CONSULTANT shall notify CITY of circumstances or incidents that might give rise to future claims CONSULTANT will make every effort to maintain similar insurance during the required extended period of coverage following PROJECT completion If insurance is terminated for any reason, CONSULTANT agrees to purchase an extended reporting provision of at least two (2) years to report claims ansing from work performed in connection with this Agreement If CONSULTANT falls or refuses to produce or maintain the insurance required by this section or falls or refuses to furnish the CITY with required proof that agree/ surfnet/professional svcs 50 to 100 10/12 4 of 11 insurance has been procured and is in force and paid for, the CITY shall have the right, at the CITY's election, to forthwith terminate this Agreement Such termination shall not effect Consultant's right to be paid for its time and materials expended prior to notification of termination CONSULTANT waives the right to receive compensation and agrees to indemnify the CITY for any work performed prior to approval of insurance by the CITY 10 CERTIFICATE OF INSURANCE Prior to commencing performance of the work hereunder, CONSULTANT shall furnish to CITY a certificate of insurance subject to approval of the City Attorney evidencing the foregoing insurance coverage as required by this Agreement, the certificate shall A provide the name and policy number of each carrier and policy, B state that the policy is currently in force, and C shall promise that such policy shall not be suspended, voided or canceled by either party, reduced in coverage or in limits except after thirty (30) days' prior written notice, however, ten (10) days' prior written notice in the event of cancellation for nonpayment of premium CONSULTANT shall maintain the foregoing insurance coverage in force until the work under this Agreement is fully completed and accepted by CITY The requirement for carrying the foregoing insurance coverage shall not derogate from CONSULTANT's defense, hold harmless and indemnification obligations as set forth in this Agreement CITY or its representative shall at all times have the right to demand the original or a copy of the policy of insurance CONSULTANT shall pay, in a prompt and timely manner, the premiums on the insurance hereinabove required agree/ surfnet/professional svcs 50 to 100 10/12 5 of 11 11 INDEPENDENT CONTRACTOR CONSULTANT is, and shall be, acting at all tunes in the performance of this Agreement as an independent contractor herein and not as an employee of CITY CONSULTANT shall secure at its own cost and expense, and be responsible for any and all payment of all taxes, social security, state disability insurance compensation, unemployment compensation and other payroll deductions for CONSULTANT and Its officers, agents and employees and all business licenses, if any, in connection with the PROJECT and/or the services to be performed hereunder 12 TERMINATION OF AGREEMENT All work required hereunder shall be performed in a good and workmanlike manner CITY may terminate CONSULTANT's services hereunder at any time with or without cause, and whether or not the PROJECT is fully complete Any termination of this Agreement by CITY shall be made In writing, notice of which shall be delivered to CONSULTANT as provided herein In the event of termination, all finished and unfinished documents, exhibits, report, and evidence shall, at the option of CITY, become its property and shall be promptly delivered to it by CONSULTANT 13 ASSIGNMENT AND DELEGATION This Agreement Is a personal service contract and the work hereunder shall not be assigned, delegated or subcontracted by CONSULTANT to any other person or entity without the prior express written consent of CITY If an assignment, delegation or subcontract Is approved, all approved assignees, delegates and subconsultants must satisfy the insurance requirements as set forth in Sections 9 and 10 hereinabove agree/ surfnet/professional svcs 50 to 100 10/12 6of11 14 COPYRIGHTS/PATENTS CITY shall own all rights to any patent or copyright on any work, item or material produced as a result of tlus Agreement 15 CITY EMPLOYEES AND OFFICIALS CONSULTANT shall employ no CITY official nor any regular CITY employee in the work performed pursuant to this Agreement No officer or employee of CITY shall have any financial interest in this Agreement in violation of the applicable provisions of the California Government Code 16 NOTICES Any notices, certificates, or other communications hereunder shall be given either by personal delivery to CONSULTANT's agent (as designated in Section 1 heremabove) or to CITY as the situation shall warrant, or by enclosing the same in a sealed envelope, postage prepaid, and depositing the same in the United States Postal Service, to the addresses specified below CITY and CONSULTANT may designate different addresses to which subsequent notices, certificates or other communications will be sent by notifying the other party via personal delivery, a reputable overnight carrier or U S certified mail -return receipt requested TO CITY City of Huntington Beach ATTN Ken Domer 2000 Main Street Huntington Beach, CA 92648 agree/ surfnet/professtonal Svcs 50 to 100 10/12 7 of 11 TO CONSULTANT NexLevel Information Technology, Inc Terry Hackelman 6829 Fair Oaks Blvd, Ste 100 Carmichael, CA 95608 17 CONSENT When CITY's consent/approval is required under this Agreement, its consent/approval for one transaction or event shall not be deemed to be a consent/approval to any subsequent occurrence of the same or any other transaction or event 18 MODIFICATION No waiver or modification of any language in this Agreement shall be valid unless in writing and duly executed by both parties 19 SECTION HEADINGS The titles, captions, section, paragraph and subject headings, and descriptive phrases at the beginning of the various sections in this Agreement are merely descriptive and are included solely for convenience of reference only and are not representative of matters included or excluded from such provisions, and do not interpret, define, limit or describe, or construe the intent of the parties or affect the construction or interpretation of any provision of this Agreement 20 INTERPRETATION OF THIS AGREEMENT The language of all parts of this Agreement shall in all cases be construed as a whole, according to its fair meaning, and not strictly for or against any of the parties If any provision of this Agreement is held by an arbitrator or court of competent jurisdiction to be unenforceable, void, illegal or invalid, such holding shall not invalidate or affect the remaining covenants and provisions of this Agreement No covenant or provision shall be deemed dependent upon any other unless so expressly provided here As used in this Agreement, the masculine or neuter gender and singular or plural number shall be deemed to include the other whenever the context so indicates or requires Notlung contained herein shall be construed so as to require the commission of any act agree/ surfnet/professional svcs 50 to 100 10/12 8 of 11 contrary to law, and wherever there is any conflict between any provision contained herein and any present or future statute, law, ordinance or regulation contrary to which the parties have no right to contract, then the latter shall prevail, and the provision of this Agreement which is hereby affected shall be curtailed and limited only to the extent necessary to bring it within the requirements of the law 21 DUPLICATE ORIGINAL The original of this Agreement and one or more copies hereto have been prepared and signed in counterparts as duplicate originals, each of which so executed shall, irrespective of the date of its execution and delivery, be deemed an original Each duplicate original shall be deemed an original instrument as against any party who has signed it 22 IMMIGRATION CONSULTANT shall be responsible for full compliance with the immigration and naturalization laws of the United States and shall, in particular, comply with the provisions of the United States Code regarding employment verification 23 LEGAL SERVICES SUBCONTRACTING PROHIBITED CONSULTANT and CITY agree that CITY is not liable for payment of any subcontractor work involving legal services, and that such legal services are expressly outside the scope of services contemplated hereunder CONSULTANT understands that pursuant to Huntington Beach City Charter Section 309, the City Attorney is the exclusive legal counsel for CITY, and CITY shall not be liable for payment of any legal services expenses incurred by CONSULTANT agree/ surfiiet/professional svcs 50 to 100 10/12 9 of 11 that party has not executed this Agreement in reliance on any representation, inducement, agree/ surfnet/protessional svcs 50 to 100 10/12 10 of 11 promise, agreement, warranty, fact or circumstance not expressly set forth in this Agreement This Agreement, and the attached exhibits, contain the entire agreement between the parties respecting the subject matter of this Agreement, and supersede all prior understandings and agreements whether oral or in writing between the parties respecting the subject matter hereof 29 EFFECTIVE DATE This Agreement shall be effective on the date of its approval by the City Attorney This Agreement shall expire when terminated as provided herein IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by and through their authorized officers CONSULTANT, [COMPANY NAME] NexLevel Information Technology, Inc By_ 69 �2d_ print name ITS (circle on aL—an/ esident/Vice President AND ex f ti nnw\ print name ITS (circle oneFecretary/Chief Financial Office Asst Secretary - Treasurer CITY OF HUNTINGTON BEACH, a municipal corporation of the State of City Manager a TED D PROVED mer, Assis ant City Manager agree/ surfnet/protessionalsvcs 50 to 100 10/12 11 of 11 APPROVED AS OC t Attorney Y/ EXHIBIT "A" A STATEMENT OF WORK (Narrative of work to be performed) For this project, NexLevel will build from the knowledge we gained in completing the City's IT Assessment and Strategic Plan Since the IT Assessment included numerous recommendations related to the ISD organization, this will provide a starting point from which to complete this project In addition, it is our understanding that the City recently had a classification study completed that will provide valuable input to this project This will be an ISD Organization Assessment focusing on identifying the challenges that ISD staff are experiencing in meeting the demands of the departments It will also focus on the ISD organizational structure and skills required to meet department needs Essentially, this project will address the question of "How should we be doing it?" B CONSULTANT'S DUTIES AND RESPONSIBILITIES NexLevel's proposed work plan includes ➢ Request and review IT organization documentation and organization information As a result of the prior IT Assessment and Strategic planning effort, NexLevel has significant documentation about ISD The focus of this activity will be to obtain current information to ensure we have an accurate picture of current operations ➢ Review CPS report NexLevel will review the recently completed ISD classification report to glean relevant information from this report to support the completion of Phase II ➢ Schedule one-on-one interviews with IT staff ➢ Prepare and distribute position questionnaire to ISD staff NexLevel will prepare a position questionnaire to help prepare ISD staff for one-on-one interviews NexLevel will review the position questionnaire with the City prior to distribution The questionnaire will collect basic information about each individual with a focus on identifying job functions and duties performed, determining how they are performing these duties, identifying skills and certifications, and discussing job challenges (Note that NexLevel recognizes that some questions may already have been addressed in completing the CPS report Once NexLevel EXHIBIT A reviews the CPS report, the questionnaire will be finalized before distribution to ISD staff in order to minimize redundant questions ) ➢ Conduct one-on-one interviews with ISD staff (assume 15 interview sessions) Each interview will be approximately 30 minutes The interviews will be focused on the following themes What is the scope of your responsibilities? IHow are projects or user requests assigned to you? What obstacles or difficulties have you experienced in performing your responsibilities? TlWhat works well? What should be changed? ➢ Perform ISD organization and staffing analysis This will include the consideration of alternative organization structures and potential process improvements, and help to ensure alignment of staff activities with the City's top priorities NexLevel will perform necessary industry research to support our analysis We also anticipate the need to conduct follow up meetings with the City to ensure accuracy ➢ Conduct Peer City Analysis NexLevel will work with the City to identify 3 — 4 peer agencies that can be used as a benchmark to compare to the City In cooperation with the selected peer agencies, NexLevel will collect benchmark information that can be used to better understand how the City aligns with its peers The focus for the benchmark would include IT spending and staffing comparisons ➢ Complete ISD Organization Assessment Report The report will consist of all the information gathered in the prior activities and provide a prioritized list of recommendations ➢ Present ISD Organization and Service Delivery Report to City C CITY'S DUTIES AND RESPONSIBILITIES City will provide availability of staff for interviews and analysis of workflows, business practices and designs City will take the lead in sponsoring involvement of staff for the project, setting direction and resolving all project issues D WORK PROGRAM/PROJECT SCHEDULE Schedule start date TBD Per proposal, estimated timeline is 16 weeks EXHIBIT A EXHIBIT "B" Payment Schedule (Fixed Fee Payment) ,,,,Oak r��yy`,�,�^h✓ es u�HAct rr $rr T ` MM a` r v r o A �t 2.2 - Review CPS report a SchISDedule r:: 0 2.4 - Prepare and distribute position questionnaire to ISD staff 8 175 1,400 i • one-Gn-one interviews with ISD staff '. ° 2.7 - Conduct Peer City Analysis 24 175 $ 4,200 - Complete ISD Organization and Service Delivery Report 32 175 $ 5,600 PresentIS andm # At it Update D Organization and Service... Report Total-t 1 CONSULTANT's hourly billing rate will be $175/hour This rate will be an all-inclusive rate (including travel and travel tine) for Pat Griffin and Cindy Abbott who are based in Southern California Terry Hackelman and Lee Curtis will be traveling from the Sacramento area and CONSULTANT will bill the City actual travel expenses (supported by receipts) 2 CONSULTANT estimates travel expenses for Terry Hackelman and Lee Curtis will be $1,800 (3 trips at an average of $600/tnp) 3 CONSULTANT will bill the City at the end of each month for services performed Invoices will be supported by detail time records identifying the services performed and any travel receipts 4 CONSULTANT shall be entitled to monthly progress payments toward the fixed fee set forth herein in accordance with the following progress and payment schedules 5 Delivery of work product A copy of every memorandum, letter, report, calculation and other documentation prepared by CONSULTANT shall be submitted to CITY to demonstrate progress toward completion of tasks In the event CITY rejects or has comments on any such product, CITY shall identify specific requirements for satisfactory completion 6 CONSULTANT shall submit to CITY an invoice for each monthly progress payment due Such invoice shall A) Reference this Agreement, B) Describe the services performed, C) Show the total amount of the payment due, D) Include a certification by a principal member of CONSULTANT's firm that the work has been performed in accordance with the provisions of this Agreement, and E) For all payments include an estimate of the percentage of work completed Upon submission of any such invoice, if CITY is satisfied that CONSULTANT is making satisfactory progress toward completion of tasks in accordance with this Agreement, CITY shall Exhibit B approve the invoice, in which event payment shall be made within thirty (30) days of receipt of the invoice by CITY Such approval shall not be unreasonably withheld If CITY does not approve an invoice, CITY shall notify CONSULTANT in writing of the reasons for non -approval and the schedule of perfonmance set forth in Exhibit "A" may at the option of CITY be suspended until the parties agree that past performance by CONSULTANT is in, or has been brought into compliance, or until this Agreement has expired or is terminated as provided herein 7 Any billings for extra work or additional services authorized in advance and in writing by CITY shall be invoiced separately to CITY Such invoice shall contain all of the information required above, and in addition shall list the hours expended and hourly rate charged for such time Such invoices shall be approved by CITY if the work performed is in accordance with the extra work or additional services requested, and if CITY is satisfied that the statement of hours worked and costs incurred is accurate Such approval shall not be unreasonably withheld Any dispute between the parties concerning payment of such an invoice shall be treated as separate and apart from the ongoing performance of the remainder of this Agreement Exhibit B PROFESSIONAL SERVICES CONTRACT BETWEEN THE CITY OF HUNTINGTON BEACH AND NEXLEVEL INFORMATION TECHNOLOGY, INC FOR ORGANIZATION AND SERVICE LEVEL ASSESSMENT Table of Contents 1 Scope of Services 1 2 City Staff Assistance 2 3 Term, Time of Performance 2 4 Compensation 2 5 Extra Work 2 6 Method of Payment 3 7 Disposition of Plans, Estimates and Other Documents 3 8 Hold Harmless 3 9 Professional Liability Insurance 4 10 Certificate of Insurance 5 11 Independent Contractor 6 12 Termination of Agreement 6 13 Assignment and Delegation 6 14 Copynghts/Patents 7 15 City Employees and Officials 7 16 Notices 7 17 Consent 8 18 Modification 8 19 Section Headings 8 20 Interpretation of this Agreement 8 21 Duplicate Original 9 22 Immigration 9 23 Legal Services Subcontracting Prohibited 9 24 Attorney's Fees 10 25 Survival 10 26 Governing Law 10 27 Signatories 10 28 Entirety 10 29 Effective Date 11 NEXLINF-01 LKESTER ACORO' CERTIFICATE OF LIABILITY INSURANCE `.•� DATE4W) Y2015 9141201 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME Premier Agency, Inc. 5 Sierra Gate Plaza 2nd FI a/Co"N Et) (916) 784-1008 FAX No (916) 784-8116 Roseville, CA 95678 ADDRESS INSURER(S) AFFORDING COVERAGE NAIC N INSURERA Travelers Property Casualty Co 25674 INSURED INSURER B INSURER C Nexlevel Information Technology, Inc. Technology, Inc. INSURER D 6829 Fair Oaks Blvd Ste 100 Carmichael, CA 95608 INSURER INSURER F COVERAGES CERTIFICATE NUMBER REVISION NUMBER 1 THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS INSR LTR TYPE OF INSURANCE INSD WVD POLICY NUMBER POLICY EFF MMIDD POLICY EXP MM/D LIMITS A X COMMERCIAL GENERAL LIABILITY CLAIMS -MADE ❑X OCCUR X ZLP13N222951515 05/01/2015 05/01/2016 EACH OCCURRENCE $ 1,000,00 PREMISES Ea occurrence $ 500,000 MED EXP (Any one person) $ 10,000 PERSONAL 8 ADV INJURY $ 1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER PRO - X POLICY F1 PR T LOC OTHER GENERAL AGGREGATE $ 2,000,000 PRODUCTS -COMP/OPAGG $ 2,000,000 Emp Ben. $ 1,000,000 A AUTOMOBILE LIABILITY ANY AUTO ALL OWNED SCHEDULED AUTOS AUTOS NON-OMED X HIRED AUTOS EAUTOS X BA8141XS8815TEC 05/01/2015 05/01/2016 (CEOaB.dErnSINGLE LIMIT $ 1,000,00 BODILY INJURY (Per person) $ BODILY INJURY (Per acadent) $ PROPERTY DAMAGE Per accident $ A X UMBRELLALJAB EXCESS LIAB X OCCUR CLAIMS -MADE ZUP13N223381515 05/01/2015 05/01/2016 EACH OCCURRENCE $ 1,000,000 AGGREGATE $ 1,000,00 DED X RETENTION $ 0 $ A WORKERS COMPENSATION AND EMPLOYERS' LIABILITY ANY PROPRIETOR/PARTNER/EXECUTIVE YIN OFFICER/MEMBER EXCLUDED'❑ (Mandatory in NH) If yes descnbe under DESCRIPTION OF OPERATIONS below N I A HJUB7615XO0315 05/01/2015 05/01/2016 X PER OTH- STATUTE ER EL EACH ACCIDENT $ 1,000,000 E L DISEASE - EA EMPLOYEE $ 1,000,000 EL DISEASE - POLICY LIMIT 1 $ ,000 ,000 A Professional Liab ZPL14R360811515 05/01/2015 05/01/2016 Limit 2,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, maybe attached ffMUs1m1eSF.Wdft8f The City, its officers, elected or appointed officials, employees agents and volunteers are covered as Additional Insure IF pects General Liability per endorsement CGD2480805 Auto Blanket Additional Insured Form CAT4370215 applies /Aictiesi Gates, City Attomey GtK tIFIGA I E HOLUtK I+ANI..CLLA 114}9 City of Huntington Beach Attn Risk Management 2000 Main Street, Huntington Beach, CA 92648 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS AUTHORIZED REPRESENTATIVE U 19UU-2014 AGUKU GUKI-UKA I IUN, Ali ngnts re5erveu ACORD 25 (2014/01) The ACORD name and logo are registered marks of ACORD COMMERCIAL GENERAL LIABILITY THIS ENDORSEMENT CHANSES THE POLICY. PLEASE READ IT CAREFULLY. BLANKET ADDITIONAL INSURED (CONTRACTORS OPERATIONS) This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART 1. WHO IS AN INSURED - (Section 11) is amended to include any person or or- ganization that you agree in a "written contract requiring insurance" to include as an additional insured on this Coverage Part, but: (a) Only with respect to liability for "bodily injury", "property damage" or "personal injury"; and W If, and only to the extent that, the injury or damage is caused by acts or omissions of you or your subcon- tractor in the performance of "your work" to which the "written contract requiring insurance" applies. The per- son or organization does not qualify as an additional insured with respect to the independent acts or omissions of such person or organization. 2. The insurance provided to the additional insured by this endorsement is limited as follows: (a) In the event that the Limits of Insur- ance of this Coverage Part shown in the Declarations exceed the limits of liability required by the "written con- tract requiring insurance", the insur- ance provided to the additional in- sured shall be limited to the limits of liability required by that "written con- tract requiring insurance". This en- dorsement shall not increase the lim- its of insurance described in Section III - Limits Of insurance. (h) The insurance provided -to the addi- tional insured does not apply to "bodily injury", "property damage" or "personal injury" arising out of the rendering of, or failure to render, any professional architectural, engineering or surveying services, including. i. The preparing, approving, or fail- ing to prepare or approve, maps, shop drawings, opinions, reports, surveys, field orders or change orders, or the preparing, approv- ing, or failing to prepare or ap- prove, drawings and specifications; and ii. Supervisory, inspection, architec- tural or engineering activities. (c) The insurance provided to the addi- tional insured does not apply to "bodily injury" or "property damage" caused by "your work" and included in the "products -completed operations hazard". 3. The insurance provided to the additional insured by this endorsement is excess over any valid and collectible "other in- surance", whether primary, excess, con- tingent or on any other basis, that is available to the additional insured for a loss we cover under this endorsement. However, if the "written contract requir- ing insurance" specifically requires that this insurance apply on a primary basis or a primary and non-contributory basis, this insurance is primary to "other insur- ance" available to the additional insured which covers that person or organization as a named insured for such loss, and we will not share with that "other insur- ance". But the insurance provided to the additional insured by this endorsement still is excess over any valid and col- lectible "other insurance", whether pri- mary, excess, contingent or on any other basis, that is available to the additional insured when that person or organization is an additional insured under such "other insurance". 4. As a condition of coverage provided to the additional insured by this endorse- ment: (a) The additional insured must give us written notice as soon as practicable of an "occurrence" or an offense which may result in a claim. To the extent possible, such notice should include: L How, when and where the "occur- rence" or offense took place; ii. The names and addresses of any injured persons and witnesses; and CG D2 48 08 05 0 2005 The Travelers Indemnity Company All rights reserved Page 1 of 2 COMMERCIAL GENERAL LIABILITY iBi. The nature and location of any in- jury or damage arising out of the "occurrence" or offense. (h) If a claim is made or "suit" is brought against the additional Insured, the additional Insured must: i. Immediately record the specifics of the claim or "suit" and the date received; and ii. Notify us as soon as practicable. The additional Insured must see to it that we receive written notice of the claim or "suit" as soon as practica- ble. (c) The additional Insured must immedi- ately send us copies of all legal pa- pers received in connection with the claim or "suit", cooperate with us in the investigation or settlement of the claim or defense against the "suit", and otherwise comply with all policy conditions. (d) The additional insured must tender the defense and indemnity of any claim or "suit" to any provider of "other insurance" which would cover the additional insured for a loss we cover under this endorsement. How- ever, this condition does not affect whether the insurance provided to the additional insured by this endorse- ment is primary to "other insurance" available to the additional Insured which covers that person or organiza- tion as a named insured as described in paragraph 3. above. 5. The following definition is added to SECTION V. - DEFINITION& "Written contract requiring insurance" means that part of any written contract or agreement under which you are re- quired to Include a person or organiza- tion as an additional Insured on this Coverage Part, provided that the "bodily injury" and "property damage" occurs and the "personal injury" is caused by an offense committed a. After the signing and execution of the contract or agreement by you; b. While that part of the contract or agreement is in effect; and C. Before the end of the policy period. Page 2 of 2 Q 2005 The Travelers Indemnity Company All rights reserved CG D2 48 08 05 COMMERCIAL AUTO THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. BLANKET WAIVER OF SUBROGATION This endorsement modifies Insurance provided under the following AUTO DEALERS COVERAGE FORM BUSINESS AUTO COVERAGE FORM MOTOR CARRIER COVERAGE FORM The following replaces Paragraph A.5., Transfer of required of you by a written contract executed Rights Of Recovery Against Others To Us, of the prior to any "accident" or "loss", provided that the CONDITIONS Section- "accident" or "loss" arises out of the operations 5. Transfer Of Rights Of Recovery Against Oth- contemplated by such contract The waiver ap- ers To Us plies only to the person or organization desig- We waive any right of recovery we may have nated in such contract - against any person or organization to the extent CA T3 40 02 15 0 2015 The Travelers Indemnity Company All rights reserved Page 1 of 1 Includes copyrighted material of Insurance Services Office, Inc with its perrrussion Engagement Letter to provide IT Organization and Service Delivery Assessment Prepared for City of Huntington Beach August 26, 2015 City of Huntington Beach Ken Domer, Assistant City Manager 2000 Main Street Huntington Beach, CA 92648 RE — ISD Organization and Service Level Assessment Consulting Services - Amended Mr Domer NexLevel Information Technology, Inc (NexLevel) submits this engagement letter to the City of Huntington Beach to provide consulting services to complete an ISD organization assessment This project will include an evaluation of the ISD organization's structure and ability to deliver the needed services NexLevel will provide recommendations to improve the alignment of the ISD organization with the City's business needs and priorities The recommendations could potentially include changes and improvements to ISD's processes, roles and responsibilities, staffing levels, or organizational structure Our Company. Founded in 1999, NexLevel is a California -based management consulting firm focused exclusively on helping public sector agencies use and manage technology NexLevel was founded on providing top -tier management consulting services to plan, procure, implement and manage technology projects, and these services remain at our core 16 years later NexLevel's track record includes supporting over 80 California public agencies We have completed more than 35 IT Assessments and Strategic Plans Many of these projects included a focus on IT organizational structure and resource utilization NexLevel will leverage the knowledge gained from the recently completed IT Assessment and Strategic plan for this effort Our Scope. NexLevel offers our clients proven methodologies and tools designed specifically to meet the unique needs of public sector agencies Since our inception, we have invested in and developed processes designed specifically for the unique needs and requirements of California local government agencies At NexLevel, we constantly review and update our knowledge base based on real life experience with our clients For this project, NexLevel will build from the knowledge we gained in completing the City's IT Assessment and Strategic Plan Since the IT Assessment included numerous recommendations related to the ISD organization, this will provide a starting point from which to complete this project In addition, it is our understanding that the City recently had a classification study completed that will provide valuable input to this project N L rV �C Page 1 August 26, 2015 Engagement Letter to provide IT Organization and Service Delivery Assessment Prepared for City of Huntington Beach This will be an ISD Organization Assessment focusing on Identifying the challenges that ISD staff are experiencing in meeting the demands of the departments It will also focus on the ISD organizational structure and skills required to meet department needs Essentially, this project will address the question of "How should we be doing it?" IT Organization Assessment activities will include the following Table 1 - IT Organization Assessment Activities ® ® MK 1 1 Request and review IT organization documentation and organization Working Papers information As a result of the prior IT Assessment and Strategic planning effort, NexLevel has significant documentation about ISD The focus of this activity will be to obtain current information to ensure we have an accurate picture of current operations 1 2 Review CPS report NexLevel will review the recently completed ISD Working Papers classification report to glean relevant information from this report to support the completion of Phase II 13 Schedule one-on-one interviews with IT staff Interview Schedule 14 Prepare and distribute position questionnaire to ISD staff NexLevel will ISD Position prepare a position questionnaire to help prepare ISD staff for one -on- Questionnaire one interviews NexLevel will review the position questionnaire with the City prior to distribution The questionnaire will collect basic information about each individual with a focus on identifying job functions and duties performed, determining how they are performing these duties, identifying skills and certifications, and discussing job challenges (Note that NexLevel recognizes that some questions may already have been addressed in completing the CPS report Once NexLevel reviews the CPS report, the questionnaire will be finalized before distribution to ISD staff in order to minimize redundant questions) 1 5 Conduct one-on-one interviews with ISD staff (assume 15 interview Working Papers sessions) Each interview will be approximately 30 minutes The interviews will be focused on the following themes What is the scope of your responsibilities? • How are projects or user requests assigned to you? • What obstacles or difficulties have you experienced in performing your responsibilities? • What works well? What should be changed? 1 6 Perform ISD organization and staffing analysis This will include the Working Papers consideration of alternative organization structures and potential process improvements, and help to ensure alignment of staff activities with the Cit 's top priorities NexLevel will perform necessary industry Page 2 August 26, 2015 Engagement Letter to provide IT Organization and Service Delivery Assessment Prepared for City of Huntington Beach r a - research to support our analysis We also anticipate the need to conduct follow up meetings with the City to ensure accuracy 17 Conduct Peer City Analysis NexLevel will work with the City to identify Working Papers 3 — 4 peer agencies that can be used as a benchmark to compare to the City In cooperation with the selected peer agencies, NexLevel will collect benchmark information that can be used to better understand how the City aligns with its peers The focus for the benchmark would include IT spending and staffing comparisons 18 Complete ISD Organization Assessment Report The report will consist ISD Organization of all the information gathered in the prior activities and provide a Assessment Report — prioritized list of recommendations Draft for Review 19 Present ISD Organization and Service Delivery Report to City Executive Presentation — Final Results and Recommendations 1 10 Update ISD Organization Assessment Report per City feedback ISD Organization Assessment Report — Final Report Our Team. NexLevel proposes a team with extensive experience in completing IT organization and service level assessments I will lead the NexLevel team, as well as provide subject matter expertise In addition, I will draw upon the following resources o Pat Griffin, NexLevel Principal Lee Curtis, Managing Consultant Cindy Abbott, PMP, Managing Consultant N "\L4V41_' Page 3 August 26, 2015 Engagement Letter to provide IT Organization and Service Delivery Assessment Prepared for City of Huntington Beach Our Level of Effort and Price. NexLevel will complete this project on a time and materials basis with the understanding that the agreement will have a not -to -exceed cost All activities will be approved by the City prior to being scheduled and performed Our level of effort estimates below are based on our knowledge of the City, as well as our past experience with similar projects Table 2 - Level of Effort and Price If 2.1- Request and review ISD documentation 4 $ 175 $ 700 2.2- Review CPS report 6 $ 175 $ 1,050 2.3 - Schedule ISD Interviews 4 $ 175 , $ 700 2.4 -Prepare and distribute position questionnaire to ISD staff 8 $ 175 $ 1,400 2.5 - Conduct one-on-one interviews with ISD staff 16 $ 175 $ 2,800 2.6 - Perform ISD organization and staffing analysis _24 $ 175 $ 4,200 2.7- Conduct Peer City Analysis 24 $ 175 $ 4,200 2 8 - Complete ISD Organization and Service Delivery Report 32 $ 175 $ 5,600 ' 2.9- Present ISD Organization and Service Delivery Report 4 $ 175 b $ 70041 2.10- Update ISD Organization and Service Delivery Report 8 $ 175 $ 1,400 Total Billed Services 130 $ 22,750 NexLevel's hourly billing rate will be $175/hour This rate will be an all-inclusive rate (including travel and travel time) for Pat Griffin and Cindy Abbott who are based in Southern California Terry Hackelman and Lee Curtis will be traveling from the Sacramento area and NexLevel will bill the City actual travel expenses (supported by receipts) NexLevel estimates travel expenses for Terry Hackelman and Lee Curtis will be $1,800 (3 trips at an average of $600/trip) NexLevel will bill the City at the end of each month for services performed Invoices will be supported by detail time records identifying the services performed and any travel receipts If you have any questions or would like to discuss further, please call me at 916-692-2000, ext 201 or via email at terry hackelman@nexleyelit com Sincerely, Terry Hackelman, Managing Principal NexLevel Information Technology, Inc N=—eL=—ri=—L Page 4 August 26, 2015 r chmlen # 3 �R x,. W CITY OF HUNTIHGT6I4 BEACH EAQESSIf?PIAL SI~iiVICE�S LISTING 5 $CALYEAF; 2014174 41 Infagme on S!;)gce � h> :01 ._ f]ivtss4rt ar Frt Llescri n' mount 11r Consulting and other professional General Fund (100} services related to Infrastructure Systems, F Public Safety Systems and Application . and Database Support Divisions 4 " • $65,000 Total Professional Services $65 000 Requestor Part I (Bid) I Name Date Rea K Domer 10131114 17,500 K Darner 08/27/15 24,550 Part it (Award) Date Vendor Term Amt CPS HR 11/14/14 Consulting 14 weeks $ 17.500 08/27115 Next-evel Info Tech 24,550 Amend # Date Term Amt $47, 500 $22.950 —" f CITY OF HUNTINGTON BEACH RECEIVED Professional Service Approval Form AUG 2 7 2015 Finance Department PART I Date 8/27/2015 Project Manager Name Behzad Zamanian Requested by Name if different from Project Manager Ken Domer Department Information Services PARTS I OF THE PROFESSIONAL SERVICES CONTRACTS APPROVAL FORM MUST BE COMPLETED BY THE REQUESTING DEPARTMENT AND SIGNED BY THE CITY MANAGER, FOR APPROVAL, BEFORE PROCEEDING WITH THE SOLICITATION OR CONTRACT PROCESS. PART I MUST BE FILED WITH ALL APPROVED CONTRACTS. 1) Briefly provide the purpose for the agreement Professional services for organizational review of Information Services Department 2) Estimated cost of the services being sought $ 24,550 3) Are sufficient funds available to fund this contracts ® Yes ❑ No If no, please explain 4) Check below how the services will be obtained ❑ A Bid solicitation process in accordance to the MC 3 03 060 procedures will be conducted ❑ MC 3 03 08(b) — Other Interagency Agreement procedure will be utilized ® MC 3 03 08 — Contract Limits of $30,000 or less exempt procedure will be utilized 5) Is this contract generally described on the list of professional service contracts approved by the City Councils If the answer to this question is "No," the contract will require approval from the City Council ) —,--7 ® Yes ❑ No Fiscal ServiOs Manag4r Signature (Purchasing Approval) S -Z' Date 6) Amount, Business Unit (8 digits) and Object Code (5 digits) where funds are budgeted (Please note that a budget check will occur at the object code level). Account number Contractual Dollar Amount Business unit object # Year 1(estimate) Year 2 (estimate) Year 3(estimate) 100 H Z 154. 013 657 $ Zy 55L) $0 $0 $ $ $ $ $ $ Budget nature(s) of Finance's Signature ity Manager's Signature APPROVED kJ) DE s Signature Date Date q/ Cr D to J Date Date psa - part i nexlevel 082715 docx REV December /2013 RECEIVED AUG 2 7 2015 Finance Department PARTS I & II OF THE PROFESSIONAL SERVICES CONTRACTS APPROVAL FORM MUST BE COMPLETED BY THE REQUESTING DEPARTMENT AND SIGNED FOR APPROVAL. PART I & 11 MUST BE FILED WITH ALL APPROVED CONTRACTS. 1) Name of consultant NexLevel Information Technology, Inc < 2) Contract Number IS LO 1 S —I O=--- (Contract numbers are obtained through Finance Administration x 5630) 3) Amount of this contract $24,550 Account number Contractual Dollar Amount Business unit object # Fiscal Year 14/15 Fiscal Year Fiscal Year 1 D04 Z l 5 4. (0 9 (05 $24,550 $ $ 4) Is this contract less than $50,000? ® Yes ❑ No 5) Does this contract fall within $50,000 and $100,000? ❑ Yes ® No 6) Is this contract over $100,000? ❑ Yes ® No (Note Contracts requiring City Council Approval need to be signed by the Mayor and City Clerk Make sure the appropriate signature page is attached to the contract ) 7) Were formal written proposals requested from at least three available qualified consultants? ❑ Yes ® No 8) Attach a list of consultants from whom proposals were requested (including a contact telephone number ) 9) Attach Exhibit A, which describes the proposed scope of work 10) Attach Exhibit B, which describes the payment terms of the contract Fiscal (Purchasing) Budget Man ger An: Signatur Direct of Finance (or designee'l Signature 30— J Date l DA to qhlll�— 'bate' psa - part a nexlevel 082715 doc REV February 2015