Loading...
HomeMy WebLinkAbout2010 - 2013 Library Strategic Plan ' 's"6 C._/f Council/Agency Meeting Held:�(� Deferred/Continued to: 06 Ayov d ❑ on itionally rove Denie Cle 's Sig ture j. i / Council Meeting Date: October 4, 2010 Department ID Number: LS 10-003 CITY OF HUNTINGTON BEACH REQUEST FOR CITY COUNCIL ACTION SUBMITTED TO: Honorable Mayor and City Council Members SUBMITTED BY: Fred A. Wilson, City Administrator PREPARED BY: Stephanie Beverage, Director of Library Services SUBJECT: Receive and file Library Strategic Plan 2010 - 2013 Statement of Issue: The Library Services Department initiated a strategic planning process in the fall of 2009. The work of the Community Planning Committee, the Library Board of Trustees and the Library staff is now complete and the Library Strategic Plan is, presented to the Council. Financial Impact: N/A Recommended Action: Motion to: Receive and file Library Strategic Plan 2010— 2013. Alternative Action(s): Do not accept the plan and direct staff accordingly. -53- Item 4® m Page 1 REQUEST FOR COUNCIL ACTION MEETING DATE: 10/4/2010 DEPARTMENT ID NUMBER: LS 10-003 Analysis: The Library Services Department initiated a strategic planning process in the fall of 2009. The Library used a planning model developed by the Public Library Association called Planning for Results, which shared many similarities with the City's strategic planning process. The Library pulled together representatives from many organizations and stakeholders in the community to serve as a planning committee for the Library. The Community Committee identified Library Service priorities they felt were most important for the City of Huntington Beach and those were used to develop goals and objectives for the next three years. The Library Strategic Plan is now complete, and has been reviewed and approved by the Library Board of Trustees. Environmental Status: N/A Strategic Plan Goal: Improve Internal and External Communication Attachment(s): 1. Library Strategic Plan 2010-2013 2. PowerPoint Presentation Item . - Page 2 -54- ATTACHMENT # 1 -55- Item 4. - Page 3 � f� ydp,,� .� s3r'► � lam {l _ eAl ow, °AC i r, O � m ow NA s F � 4 ,j ,•°�r �r i 61`, tt& c ',,E9 +�ti r r iff.., t� `SS � z ;'vp«. �t r�#� ��x.. E �,s4., � •= s !a3 � �� >�tt fg z" t� its t ��3 zt'.9$ � .t��" � �e��p:�e�i*..to°,°•'�a-°k �` g�y�., �� #t.9'i` i �t ,7 }� �d` �'� ',• � # - c #� .�y,s ' §'F��4 S�� �� ;,' #� .w,, 1 * �,•'r, a, ,t ?_� t#g� m`� s t a°tiiS ,j� e �+�,' - L ?s. �e L. 'w � �°y�L'�°Y�6�"��4r t ;�; ��$� @�.�. � x�'e-�'�t.�''f 't t�a 9,' { 'S t �� '� ,>�♦. �"' d��� S+ °E '*�,�� � *, 4 .p.� # � #, '�5 4 a. �;e p ,* s `�' t x a k• �" x rout ,,,`'�t F EE , V e va �a � Y� . 9� Y p . 1 3 • • • . • I [This Page Intentionally Left Blank] -57- Item 40 ® Page 5 TABLE OF CONTENTS MESSAGE FROM THE DIRECTOR THE HB PUBLIC LIBRARY STRATEGIC PLAN EXECUTIVE SUMMARY LIBRARY MISSION LIBRARY VALUES LIBRARY SERVICE RESPONSE PRIORITIES GOALS AND OBJECTIVES ORGANIZATIONAL COMPETENCIES APPENDICES A. METHODOLOGY B. COMMUNITY PLANNING GROUP C. SUPPORTING DOCUMENTATION 1. PLA SERVICES RESPONSES 2. COMMUNITY COMMITTEE PROCESS SUMMARY D. HUNTINGTON BEACH PUBLIC LIBRARY POWERPOINT PRESENTATION Item 4® ® Page 6 -58- [This Page Intentionally Left Blank] -59- Item 4. - Page 7 Message from the Library Director Libraries are transformational places. When you come into your library you should feel welcome, comfortable,engaged and empowered. The Library should be a reflection of the community that we serve -the City of Huntington Beach. The Huntington Beach Public Library wants to make sure that we continue to be a destination and a core community institution as we move forward into the 21st Century. To help us identify what the community wants and needs, we launched this strategic planning effort in the Fall of 2009. With the help of a Community Planning Committee,we talked about the world, the City and how the Library can make a difference to help us ensure that the library and the community move forward together. The following document outlines the new direction for the Huntington Beach Public Library for the next 3—5 years. This plan, based on the Public Library Association Planning for Results model,will be an ongoing process,allowing us to engage the community in'conversations about what the library does and what the community needs. We will review our plan and our direction regularly, as we move forward. I would like to thank all the library staff and the members of the public that helped us craft this plan and have helped us chart our direction for the next few years, Stephanie Beverage Director of Library Services Item 4® - Page 8 -6®- [This Page Intentionally Left Blank] -61- Item 4® - Page 9 HUNTINGTON BEACH PUBLIC LIBRARY STRATEGIC PLAN EXECUTIVE SUMMARY IN THE PALL OF 2009,THE HUNTINGTON BEACH PUBLIC LIBRARY LAUNCHED A STRATEGIC PLANNING PROCESS, USING THE PUBLIC LIBRARY ASSOCIATION PLANNING FOR RESULTS MODEL. A GROUP OF COMMUNITY LEADERS AND STAKEHOLDERS WERE ASKED TO PARTICIPATE IN TWO EVENING MEETINGS. DURING THESE TWO MEETINGS, THE MEMBERS OF THIS COMMUNITY PLANNING GROUP TALKED ABOUT THE CITY OF HUNTINGTON BEACH,THE VISION AND DIRECTION OF THE CITY AND HOW THE LIBRARY COULD MAKE A DIFFERENCE TO THE COMMUNITY. OUT OF THESE TWO MEETINGS, THE COMMUNITY PLANNING GROUP IDENTIFIED PRIORITIES FOR THE LIBRARY FOR THE NEXT 3-5 YEARS. THESE FINAL SERVICE RESPONSE PRIORITIES WERE THEN SHARED WITH THE LIBRARY BOARD AND THE LIBRARY STAFF. GOALS AND OBJECTIVES BASED ON THESE PRIORITIES WERE IDENTIFIED AND REVIEWED FOR FINAL APPROVAL BY THE LIBRARY BOARD OF TRUSTEES IN THE SUMMER OF 2010. THE FOLLOWING IS THE FINAL STRATEGIC PLAN WITH GOALS AND OBJECTIVES FOR THE HUNTINGTON BEACH PUBLIC LIBRARY FOR 2010-2013. Item 4® a Page 10 -62- LIBRARY MISSION THE HUNTINGTON BEACH PUBLIC LIBRARY AND CULTURAL CENTER WELCOMES, EMPOWERS AD ENRICHES OUR COMMUNITY BY PROVIDING INNOVATIVE AND TRADITIONAL LIBRARY SERVICES THAT INSPIRE AND ENCOURAGE TRANSFORMATION AND GROWTH LIBRARY VALUES THE HUNTINGTON PEACH PUBLIC LIBRARY AS AN ORGANIZATION IS DEDICATED TO THESE CORE VALUES: • QUALITY CUSTOMER SERVICE • HONESTY AND INTEGRITY • COMMUNICATION • OPEN ACCESS AND INTELLECTUAL FREEDOM • KNOWLEDGE SERV➢CE RESPONSE PRIORITIES SUCCESS IN SCHOOL- HOMEWORK SUPPORT ACCESS TO THE ONLINE WORLD - PUBLIC INTERNET ACCESS CREATING YOUNG READERS - EARLY CHILDHOOD LITERACY Page 1 of 5 e63® Item 4® ® Page 11 GOALS AND OBJECTIVES SUCCESS IN SCHOOL-- HOMEWORK SUPPORT GOAL#1 ALL ELEMENTARY SCHOOL AGE CHILDREN IN HUNTINGTON BEACH WILL HAVE ACCESS TO LIBRARY PROGRAMS AND ACTIVITIES THAT SUPPORT THEIR SUCCESS IN SCHOOL OBJECTIVES: THE LIBRARY WILL ASSESS THE HOMEWORK SUPPORT PROGRAM AT OAKVIEW LIBRARY AS A POTENTIAL MODEL FOR HOMEWORK SUPPORT PROGRAMS THROUGHOUT THE LIBRARY SYSTEM BY THE END OF 2010. THE LIBRARY WILL ASSESS THE CENTRAL LIBRARY HOMEWORK CLUB PROGRAM AS A POTENTIAL MODEL FOR HOMEWORK SUPPORT THROUGHOUT THE LIBRARY SYSTEM BY THE END OF 2010. THE LIBRARY WILL PROVIDE ACCESS TO AT LEAST ONE ONLINE HOMEWORK SUPPORT PROGRAM IN FY 2010/1 1 . ACCESS TO THE ONLINE WORLD -- PUBLIC INTERNET ACCESS GOAL#1 ALL HUNTINGTON BEACH RESIDENTS WILL HAVE ACCESS TO A HIGH SPEED INTERNET CONNECTION AT THE LIBRARY OBJECTIVES: THE LIBRARY WILL APPLY FOR E RATE FUNDING IN EARLY 201 1 TO HELP DEFRAY THE COSTS OF PROVIDING INTERNET ACCESS TO LIBRARY CARDHOLDERS. THE LIBRARY WILL COMPLETE A TECHNOLOGY PLAN AND SUBMIT IT TO THE STATE LIBRARY OF CALIFORNIA FOR APPROVAL BY THE SUMMER OF 2010. THE LIBRARY WILL WORK WITH THE STATE LIBRARY AND THE GATES FOUNDATION ON THE IMPLEMENTATION OF A BROADBAND GRANT TO IMPROVE THE CONNECTION SPEED AT 2 BRANCH LOCATIONS BY THE END OF 2010. Page 2 of 5 Item 4® - Page 12 -64- CREATING YOUNG READERS -- EARLY CHILDHOOD LITERACY GOAL#1 PRESCHOOL AGE CHILDREN IN HUNTINGTON BEACH WILL HAVE ACCESS TO PROGRAMS AND ACTIVITIES THAT FOSTER A LOVE OF READING OBJECTIVES: THE LIBRARY WILL PILOT A "LAPSIT" INFANT STORY PROGRAM BY THE FALL OF 2010. THE LIBRARY WILL REVIEW THE EVERY CHILD READY TO READ PROGRAM DEVELOPED BY THE PUBLIC LIBRARY ASSOCIATION AND DRAFT A PLAN FOR IMPLEMENTING THE PROGRAM'S PRINCIPLES INTO STORY TIMES BY THE END OF 2010. GOAL#2 PRESCHOOL AGE CHILDREN IN HUNTINGTON BEACH WILL HAVE ACCESS TO THE KIND OF LIBRARY ENVIRONMENTS THAT ENCOURAGE READING AND LEARNING OBJECTIVES: THE LIBRARY WILL REVIEW THE FAMILY PLACE GRANTS OFFERED THROUGH THE STATE LIBRARY OF CALIFORNIA AND APPLY FOR A GRANT FOR THE OAKVIEW BRANCH LIBRARY BY SUMMER OF 2010. Page 3 of 5 -65- Item 4® ® Page 13 ORGANIZATIONAL COMPETENCIES ORGANIZATIONAL COMPETENCIES ARE THE INSTITUTIONAL CAPACITIES OR EFFICIENCIES THAT ARE NECESSARY TO ENABLE THE LIBRARY TO ACHIEVE THE GOALS AND OBJECTIVES IN ITS STRATEGIC PLAN. SO UNLIKE GOALS, ORGANIZATIONAL COMPETENCIES ADDRESS THE LIBRARY'S INFRASTRUCTURE AND OPERATIONS. GOALS FOCUS ON THE DELIVERY OF EFFECTIVE SERVICES TO THE PUBLIC. ORGANIZATIONAL COMPETENCIES DESCRIBE THE CONDITIONS THAT THE LIBRARY WILL HAVE TO ACHIEVE OR ENHANCE IN ORDER TO DELIVER THOSE EFFECTIVE SERVICES. EXTERNAL PARTNERSHIPS -THE LIBRARY HAS MANY EXTERNAL PARTNERS IN THE COMMUNITY. WE WILL BE WORKING ON CLARIFYING THE PROCESS FOR PARTNERSHIPS AND DEVELOPING A COMPREHENSIVE LIST OF THOSE ORGANIZATIONS THAT WE WORK WITH OR MAY WORK WITHIN THE COMMUNITY. FINANCE -THE LIBRARY IS A CITY DEPARTMENT. THE LIBRARY'S STRATEGIC PLAN WAS DEVELOPED TO COMPLEMENT THE CITY'S STRATEGIC PLAN. THE LIBRARY BUDGET IS ALLOCATED ACCORDING TO THESE PRIORITIES. FUNDRAISING -THE LIBRARY ALREADY HAS A SOLID CORE GROUP OF NON- PROFIT SUPPORT GROUPS THAT SUPPORT OUR SERVICES. THE LIBRARY WILL BE EXPLORING ADDITIONAL FUNDRAISING OPPORTUNITIES TO ENHANCE REVENUE POTENTIAL. GOVERNANCE -THE LIBRARY IS STRONGLY SUPPORTED BY THE CITY COUNCIL AND THE COUNCIL APPOINTED LIBRARY BOARD. MARKETING AND PUBLIC RELATIONS - THE LIBRARY HAS A MARKETING IDENTITY AND HAS MANY TOOLS FOR PROVIDING INFORMATION ABOUT SERVICES AND PROGRAMS IN THE COMMUNITY. MEASUREMENT AND EVALUATION - THE LIBRARY ALREADY HAS NUMEROUS MECHANISMS FOR MEASURING PERFORMANCE AND EVALUATING THE EFFECTIVENESS OF OUR SERVICES AND PROGRAMS. WE WILL CONTINUE TO REPORT ON ACTIVITY AND PERFORMANCE TO THE CITY AND THE COMMUNITY. OPERATIONAL EFFICIENCIES -A REGULAR REVIEW OF PROCESSES IS ALREADY UNDER WAY AND THE LIBRARY WILL CONTINUE TO EVALUATE WORK FLOW AND SERVICES FOR INCREASED EFFICIENCIES. ORGANIZATIONAL STRUCTURE-THE LIBRARY ORGANIZATIONAL STRUCTURE IS UNDER REVIEW AND WORK ON CORE COMPETENCIES WILL BEGIN THIS YEAR. Page 4 of 5 Item 4® a Page 14 -66- POLICIES -- THE LIBRARY HAS A POLICY MANUAL IN PLACE AND A CLEAR PROCESS FOR POLICY DEVELOPMENT AND APPROVAL. THE NECESSARY POLICIES TO SUPPORT THE SERVICE RESPONSES, GOALS AND OBJECTIVES ARE ALREADY IN PLACE. TRAINING AND STAFF DEVELOPMENT—THE LIBRARY HAS CREATED A STAFF DEVELOPMENT TEAM, TO WORK ON AND EXPAND THE TRAINING OPPORTUNITIES FOR ALL STAFF IN THE ORGANIZATION TO SUPPORT THE DIRECTION SET BY THE STRATEGIC PLAN. CHANGE MANAGEMENT—THE LIBRARY HAS BEEN UNDERGOING SERIOUS CHANGES OVER THE PAST TWO YEARS. WE ARE DEVELOPING TRAINING AND SUPPORT MECHANISMS TO HELP STAFF HANDLE CHANGES BOTH WITHIN THE LIBRARY PROFESSION AND IN THE ORGANIZATION ITSELF. APPENDICES METHODOLOGY COMMUNITY PLANNING GROUP SUPPORTING DOCUMENTATION THE HUNTINGTON BEACH PUBLIC LIBRARY POWERPOINT Page 5 of 5 -67- Item 4. - Page 15 Huntington Beach Public Library Strategic Plan 2010—2013 Dates of Planning Process Fall 2009—Fall 2010 Why Strategic Planning? There are many reasons to start a strategic planning process. In the case of the Huntington Beach Public Library,with the number of major recent transitions and the arrival of a new Library Director,the timing was right to assess the library' s current status and to look at future challenges and opportunities. The Planning Process: The Huntington Beach Public Library began a strategic planning process in 2009, after the City of Huntington Beach updated the City plan with new goals and objectives. The Library Board and the Library Management Team discussed using the same process in developing a plan for the library, and reviewed the literature for planning in the library field. After consideration,the Library Director recommended using the Public Library Association Planning for Results Strategic Planning Model. The PLA Planning for Results model added the important component of community involvement in the process, something that the Library had not done in the past. Integrating the community into this work would enrich the process and provide staff with important feedback for determining the direction of services. Once the planning process was approved by the Library Board of Trustees,the Library staff pulled together members of the community, representing various stakeholder groups, into a community planning committee. Members of the Committee (a Roster of the Community Planning group is included in the appendices) came together in two meetings to talk about the City of Huntington Beach, its strengths and weaknesses, where the City was headed, what was needed to move the City in the right direction. Once the committee defined a vision for Huntington Beach,they were then asked to consider how the Library could help attain that vision. The Public Library Association Service Responses(Service Responses are included in the appendix of this plan)were shared with the committee and they were asked to select the 3 that they felt would be most important and best serve the needs of the community. The committee made an initial selection at the end of their first meeting. The results from the first meeting were shared with the Library Board and Library staff, and feedback on the meeting was gathered and summarized for the Community Planning Committee. The feedback was shared at the second meeting. APPENDIX A-METHODOLOGY Item 4® v Page 16 -68- At the end of their second meeting,the committee selected 3 essential service responses for the Library. The three priorities were 1)Succeed in School—Homework Support, 2)Access to the Online World— Public Internet Access and 3) Creating Young Readers—Early Childhood Literacy. These priorities reflect the importance of family and education in the City of Huntington Beach and reflect the increasing importance of Information Literacy and Transliteracy skills. Library staff provided feedback to the planning committee before they made their final selections, so the final priorities reflected the input of both the community and staff. Once the priorities were identified, Library staff proceeded to work on the Library' s core values statement and discussions were conducted on goals for the next 3 years. Once the goals were identified,then 6 month objectives were developed to help direct the activities of the library moving fo rwa rd. There are many challenges facing libraries and local government today. Libraries are essential anchor institutions in the community, helping to develop assets and support economic and educational development. Without a plan, without considering the direction of the City and the changes in the world and the library profession,the Library will not be able to effectively meet the evolving needs of the community. Our strategic planning process, and its synthesis of staff and community input,will help us navigate the changes that come over the next few years. APPENDIx A- METHODOLOGY -69- Item 4® o Page 17 Community Planning Group Gloria Alvarez-Kramer HBDRA, Executive Committee member LuAnne Brunson,Administrative Analyst,Sr. City of Huntington Beach, Community Services Dan Bryan, Principal Ocean View High School Shirley Detloff Resident,former Mayor Chris Epting Author,Journalist Stew Gitlin Volunteer, Huntington Beach Public Library Kate Hoffman,Sr. Supervisor, Cultural Affairs City of-Huntington Beach, Community Services Joyce Horowitz, Principal Oak View Elementary School Elaine Keely, Ed.D. Orange County Dept. of Education Mary Kosearas Resident, Editor-Demand Media Kim Kramer HBDRA, Executive Committee member Sidney Kuperberg Library Board of Trustees, Huntington Beach Don Lewis Library Board of Trustees, Huntington Beach Bettie Muellenberg Huntington Beach Playhouse Dolores McGuire Friends of the Library, Huntington Beach Elaine Parker Friends of the Children's Library, Huntington Beach Joan Rambo, President Orange County,California Genealogy.Society Danielle Walker, Library Services Clerk Huntington Beach Public Library, City of HB Michele Yerke,Social Worker City of Huntington Beach, Community Services APPENDIX B —COMMUNITY PLANNING GROUP Item 4® - Page 1 -70- [This Page Intentionally Left Blank] -71- Item 4® - Page 19 Service Responses for Public Libraries, from the Public Library Association, 2008 1. Be an Informed Citizen — Local, National and World Affairs Residents will have the information they need to support and promote democracy, to fulfill their civic responsibilities at the local, state and national levels, and to fully participate in community decision making. 2. Build Successful Enterprises— Business and Nonprofit support Business owners and nonprofit organization directors and their managers will have the resources they need to develop and maintain strong, viable organizations. 3. Celebrate Diversity—Cultural Awareness Residents will have programs and services that promote appreciation and understanding- of their personal heritage and the heritage of others in the community. 4. Connect to the Online World — Public Internet Access Residents will have high-speed access to the digital world with no unnecessary restrictions or fees to ensure that everyone can take advantage of the ever-growing resources and services available through the Internet. S. Create Young Readers — Early Literacy Children from birth to age 5 will have programs and services designed to ensure that they will enter school ready to learn to read, write, and listen. 6. Discover your Roots— Genealogy and Local History Residents and visitors will have the resources they need to connect the past with the present through their family histories and to understand the history and traditions of the community. 7. Express Creativity— Create and Share Content Residents will have the services and support they need to express themselves by creating original print, video, audio, or visual content in a real-world or online environment. 8. Get Facts Fast— Ready Reference Residents will have someone to answer their questions on a wide array of topics of personal interest. 9. Know your Community—Community Resources and Services Residents will have a central source for information about the wide variety of programs, services, and activities provided by community agencies and organizations. APPENDIX C.1 - PLA SERVICE RESPONSES Item 4® - Page 20 -72- 10. Learn to Read and Write—Adult, Teen, and Family Literacy Adults and teens will have the support they need to improve their literacy skills in order to meet their personal goals and fulfill their responsibilities as parents, citizens, and workers. 11. Make Career Choices—Job and Career Development Adults and Teens will the skills and resources they need to identify career opportunities that suit their individual strengths and interests. 12. Make informed decisions— Health, Wealth and other Life Choices Residents will have the resources they need to identify and analyze risks, benefits, and alternatives before making decisions that affect their lives. 13. Satisfy Curiosity— Lifelong Learning Residents will have the resources they need to explore topics of personal interest and continue to learn throughout their lives. 14. Stimulate imagination—Reading, Viewing, and Listening for Pleasure Residents who want materials to enhance their leisure time will find what they want when and where they want them and will have the help they need to make choices from among the options. 1S. Succeed in School — Homework Help Students will have the resources they need to succeed in school. 16. Understand How to Find, Evaluate and Use Information — Information Fluency Residents will know when they need information to resolve an issue or answer a question and will have the skills to search for, locate, evaluate, and effectively use information to meet their needs. 17. Visit a comfortable place— Physical and Virtual Spaces Residents will have safe and welcoming physical places to meet and interact with others or to sit quietly and read and will have open and accessible virtual spaces that support networking. 18. Welcome to the United States—Services for new immigrants New immigrants will have information on citizenship, English Language Learning (ELL), employment, public schooling, health and safety, available social services, and any other topics they need to participate successfully in American Life. APPENDIX C.1 - PLA SERVICE RESPONSES -73- Item 4. - Page 21 Library Strategic Plan Summary from Community Planning Meeting 12/2/09 Facilitator.Stephanie Beverage, Library Director Results: Final Library Service Response selections of the Community Planning Group, in priority order— 1. Succeed in School—Homework Help 2. Connect to the Online World—Public Internet Access 3. Create Young Readers—Early Literacy Summary Group gathered again to review the results of the October 14, 2009 meeting— One member of the group admitted that after thinking about their initial choices and what they learned during the last meeting, that they might want to change their votes. A brief discussion on what they did and what they learned started the meeting. Most Committee members seemed to have a good sense of what had been asked of them. They also seemed comfortable with their initial choices and ready to hear to the feedback from staff. The discussion moved to the review of the staff feedback on the responses. Library staff and Committee members reviewed all six responses and discussed the various strengths, opportunities and challenges for each one. This is where some surprises came up. Library Staff shared information about what libraries do with regard to each of the service responses. There was some surprise about some of the challenges the Library staff raised,especially under Be An Informed Citizen. Library staff tried to emphasize that by identifying challenges we weren' t making a judgment nor were we saying that we had to do everything listed under each service response, but that these were issues that the staff identified and thought should be considered. The discussion on Be An Informed Citizen was quite interesting—Committee members thought that it would simply mean putting up a section on government and making meeting rooms available; that it wouldn' t involve the staff directly in facilitation or compromise library neutrality. Some Committee members also raised a valid point about where to find the next generation of leaders and how to develop those leaders. Library Staff and Committee members then talked about whether or not this was a role for the library above and beyond what is already done. I also mentioned that this could be asked of each service response: "Is this a priority for the Library? Is the Library the best organization in the community to do some of these things?" APPENDIX C.2 — COMMUNITY COMMITTEE PROCESS SUMMARY Item 4. - Page 22 -74- More discussion ensued as we moved through the rest of the selections. The Committee members were also surprised about the Get Facts Fast choice—especially about the reduction in certain statistics as the nature of what libraries do changes. After the discussion,we turned to finalizing their choices. Library staff and Committee members talked about different ways of narrowing down the list—did they want to narrow their choices and how to do that fairly. Elaine Keeley suggested a statistically rigorous model to help narrow down the choices. Committee members discussed and agreed that they should stay focused on their original selections, but narrow those choices down to two or three final service responses. With the budget situation and the constraints on resources, everyone agreed that maybe a top three was really all that was needed. Dolores McGuire made the suggestion that the group look at the staff votes and see if there was overlap in selections-if there was,then why not select the overlap as top priorities? There was also some discussion about respecting the staff input, as the professionals, and factoring that into their decision. Committee members agreed to focus on the three services responses that they and the staff had selected. Library staff then asked the Committee to vote for priority order. The order was Succeed in School, Connect to the Online World and then Create Young Readers. Everyone was pleased and agreed on this order. This information will be passed onto the Library Board and the staff as a recommendation. We will then begin the work of crafting goals and objectives based on these three priorities and look ahead for the next three to five years. APPENDIX C.2 — COMMUNITY COMMITTEE PROCESS SUMMARY -75- Item 4® - Page 23 This PowerPoint Presentation, shown to the Library Strategic Plan Community Committee on October 14, 2009, provided them with a snapshot of the then current Huntington Beach Public Library system. The Huntington Beach Public Library Where we are now How we got here. . . ► Founded in 1909 .a. APPENDIX D - HBPL PRESENTATION TO COMMITTEE Item 4. - Page 24 -76- 1 This PowerPoint Presentation, shown to the Library Strategic Plan Community Committee on October 14, 2009, provided them with a snapshot of the then current Huntington Beach Public Library system. 1 :17151 Main Street 19 7 5 - New Central APPENDIX D — HBPL PRES----`-- -77- Item 4. ® Page 25 This PowerPoint Presentation, shown to the Library Strategic Plan Community Committee on October 14, 2009, provided them with a snapshot of the then current Huntington Beach Public Library system. I - Expansion El R ��Y What sloes HB PubliC Library ado? 'F4es's.b".y i�aiy APPENDIX D - HBPL PRESENTATION TO COMMITTEE Item 4. ® Page 26 -78- 3 This PowerPoint Presentation, shown to the Library-Strategic Plan Community Committee on October 14, 2009, provided them with a snapshot of the then current Huntington Beach Public Library system. ;` A ( 3�E hildren's Services ► Story Times - Laptime, Pajama, Family, Craft, Sandcastle story times. As many as 3 story times per day ► Summer Reading - over 5,200 kids in 2009 ► Grandparent Read-Aloud ► Reference questions ► Collection - 137,919 items ► Computers APPENDIX D -- HBPL PRESrd■TA T�Aa� T!1 r ..¢a■A1T -- -79- Item 4. - Page 27 This PowerPoint Presentation, shown to the Library Strategic Plan Community Committee on October 14, 2009, provided them with a snapshot of the then current Huntington Beach Public Library system. +`r i Adult Services ® Computers Teen Services Reading programs Adult and Teen programming o Literacy Services o Genealogy o Collection - 272,655 items Business functions - book purchasing, database and systems administration functions APPENDIX D — HBPL PRESENTATION TO COMMITTEE Item 4® - Page 28 -80- 5 This PowerPoint Presentation, shown to the Library Strategic Plan Community Committee on October 14, 2009, provided them with a snapshot of the then current Huntington Beach Public Library system. M-1 WKI M Mt NM*ST'*US W&WAt-Wo%D TO iWvl A'x?,UWJO DCVWT XNN IT,Of- %OWT X%" TUk'TMW' f z Branch locations 'a AN -42 .j N,........... x 3N APPENDIX D - HBPL PRES--'-^-'--* -- -81- Item 4® - Page 29 This PowerPoint Presentation, shown to the Library Strategic Plan Community Committee on October 14, 2009, provided them with a snapshot of the then current Huntington Beach Public Library system. Media Services ► DVDS ► Audio Books ► Video 17 7 7- 3 Meeting Room f ► 7 meeting rooms ► 319 seat Theater ► Art Gallery ► Cafe ► Wedding and Special Event packages 'r,t APPENDIX D — HBPL PRESENTATION TO COMMITTEE Item 4. - Page 30 -82- 7 - This PowerPoint Presentation, shown to the Library Strategic Plan Community Committee on October 14, 2009, provided them with a snapshot of the then current Huntington Beach Public Library system. New services ® Self Service Checkout and Holds 4:+wb Di,m i .5 Media ® Overdrive - Downloadable Audio Books Databases P Social Media PHONE DIRECTORY Ron OverDnve SEARCH NEWSPAPERS APPENDIX D — HBPL PRES"■^a■ -- l�i+aeaair+rr .83- Item 4® ® Page 31 This PowerPoint Presentation, shown to the Library Strategic Plan Community Committee on October 14, 2009, provided them with a snapshot of the then current Huntington Beach Public Library system. Librarv, Use - # of Visits Number of Visitors at Central Library 900,000 880,000 860,000 840.000 ....... ..................... 820,000 —Number of Visitors at Central Library 800'o0o 780,000 760,000 740,000 2005/2006 2006/2007 2007/2008 2008/2009 Library Use - Total Circulation Total Circulation 1,000,000 950,000 900,000 ... ........ 850,00 a Total Circulation 800,000 Ec" -P FIR, 750,ODO `2 ------ 01 700,000 2005/2006 2006/2007 200712008 2008!2009 APPENDIX D — HBPL PRESENTATION TO COMMITTEE Item 4® 0 Page 32 -84- 9 This PowerPoint Presentation, shown to the Library Strategic Plan Community Committee on October 14, 2009, provided-them with a snapshot of the then current Huntington Beach Public library system. Library Use® Media and other Non book items Circulation of Non-Book 90,000 ..._.................. ............__._..._ ..___...... .............._. ....... ......................................................._...... 85,000 -__....................__._. E 80,000 .---._...__._.___...........___....__._..._ .............._...____.__..--_----._..._... ._-_----- ®Circulation of Non-Book ..._ ..__..__.._._.......__.._...._.....__..._..._..___...___ _._____ 70,000 65,000 -- 2005/2006 2006/2007 2007/2008 2008/2009 Libre Use - Children's Circulation of Children's Material 430,000 -__..__......,.__......._... .___.._.._-____.__.-.. __._......_..._._..___.._...__.. 420,000 ;.._.__........_____ ___.........._.. ...__._.._.._.._.__......_._.__.�,._ .,....__. 410,000 400,000 .:.. ..... ........_..._.. _....._... ...._ ._. .._.._ ...._. .... ._ -.-___. 390,000 Circulation of Children's Material 380,000 370,000 360,000 :__.__- ..._............. _._-.___..-. ....._. 2005/2006 2006/2007 2007/2008 2008/2009 APPENDIX D — HBPL PRESr"­` -- m85® Item 4m a Page 33 This PowerPoint Presentation, shown to the Library Strategic Plan Community Committee on October 14, 2009, provided them with a snapshot of the then current Huntington Beach Public Library system. Libra.ry Use - Cardholders %of people in Huntington Beach with a library card 60% ------ 5s% 45% —%of people in Huntington Beach with a library card 40% 35% 30% 25% 5/2006 2006/2007 211712111 2111,1111 Libra lw%YF Use - Programs Program Attendance 160,000 ....... 140,000 120,000 100,000 80,000 rA Program Attendance 60,000 40,000 20,000 ............................. 2005/2006 2006/2007 2007/2008 2008/2009 APPENDIX D HBPL PRESENTATION TO COMMITTEE Item 4. - Page 34 -86- 11 This PowerPoint Presentation, shown to the Library Strategic Plan Community Committee on October 14, 2009, provided them with a snapshot of the then current Huntington Beach Public Library system. Library Trends ver0dver ON 'gita;Library Reserve Audlobooks America .......... INVIFEA "', PBS ---I-ON-TA-ftl ROOK Did you know?... ► http://www.youtube.com/watch?v=61LQrUrE We8 APPENDIX D — HBPL PRES—`—.— -- -87- Item 4® ® Page 35 This PowerPoint Presentation, shown to the Library Strategic Plan Community Committee on October 14, 2009, provided them with a snapshot of the then current Huntington Beach Public Library system. ► In fact, all people today—youth and adults— spend the majority of their lives learning outside the walls of formal classrooms: in out-of-school programs, workplaces, internships, and other informal learning experiences such as those offered by libraries and museums. ► From Museums, Libraries and Z 1 Sr Century Skills, a project from the Institute of Museum and Library Services Butwe're still about books tool APPENDIX D - HBPL PRESENTATION TO COMMITTEE Item 4® v Page 36 -88- 13 This PowerPoint Presentation, shown to the Library Strategic Plan Community Committee on October 14, 2009, provided them with a snapshot of the then current Huntington Beach Public Library system. ► Libraries are things on which one can always depend (or they should be anyway). Libraries are there for you whether you are rich or poor, privileged or underprivileged, old or young, law-abiding or not law- abiding, educated or uneducated, beautiful or ugly. APPENDIX D — HBPL PRES"./1L) T.. _89® Item 4. ® Page 37 ATTACHMENT #2 Item 4. - Page 38 -90- ��z-;;::...�i�,,r ��•� � `far;: RAq yRz:,w, _ S 1 PE 10 � •���- �'`S`6' � g- "�-i ��^ems _ '�+�'��- f - r ;; K rg .,ter„ .. :��:;,,'�.�� 3�� ✓", %%` u�la� _ _ -vim ��\,.,g �-',F.�u•�• rF,.`�i'^�+',•�e.�.•. �91� !tern 4® ® Page 39 rt e,, :,�r,', t :�,;s' �:r'�1��.�s'rs f�y����'� �"r'�' � mF;' ,t"°� .�:',•�qu �,,:�3 t;,••, ,.,;,^fsk;� ,, ,. ,/ '��� c�,iv/�. .z�s f; s/,s..=<"er.,,r:-`"t-, r ,',�i` i,,.:c�{' �r.,::..,., r>cs*.. ,> Y�,a•4,,^..�, �. ��,„x, „� �.�„ i'c, vim'„ fit'•, im,< .�,�«z�::::: Y.�\\`�:.w:"., � ,," �s�� n, s- 44. MxZ.. The Pub' li* c L 'ibrary Assoa* aflon Public LibraryAssociationdeveloped aplanning process specifically aimed at Public Libraries - Plannin.g forResults 0 Based on 3 key assumptions - Ecellece must be defined locally Excellence is possible for all libraries Excellence is a moving target Plar--ining tor ReS% ulla- s Mirrors the process that the City uses Allowed us to involve key community stakeholders Involved the Library Board, Library staff and support groups Initiated a conversation about the Library, what we do and how we do it HOw thte=% Liblmry hel &-% make HE-3 '-RE- he City we a I I want it to be .? The Community Planning group discussed the City's Strategic Plan, and the vision for the City Key question - How can the Library make a difference? --- -------- --------- * dentit I ied Uommun " -",-y 0P0"hr 'i9or "it- 'ies i (in priority order) Support Success in School - Homework support 4D Connect to the Online World - Public Internet access Creating Young Readers - Early Childhood Literacy 0 if All School Age children (Grades K - 8) in Huntington Beach will have access to Library programs and activities that support their success in school VFW All Huntington Beach residents will have access to a high speed internet connection at the Library All Preschool Age Children in Huntington Beach will have access to programs and activities that foster a love of reading All Preschool Age Children in Huntington Beach will have access to the kind of library environments that encourage reading and learning IN .......... Progress has already been made We are using this plan as we work on our budget, our service plan and how we structure the Library to meet, demands for service. We will be updating and modifying these goals and objectives regularly, to monitor progress The Strategic Plan will be reviewed in conjunction with the City's strategic plan, to ensure that the Library remains an anchor institution for the City.