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HomeMy WebLinkAboutRESOLUTION 2007-23 - REVISE CLASS SPECIFICATIONS FOR WATER E Council/Agency Meeting Held: oZ p Deferred/Continued to: Ap roved Conditionafl Approved ❑ Denied City KWs nature Council Meeting Date: 4/2/2007 Department ID Number: HR 07-01 CITY OF HUNTINGTON BEACH REQUEST FOR CITY COUNCIL ACTION SUBMITTED TO: HONORABLE MAYQR AND CITY UNCIL MEMBERS SUBMITTED BY: PEN�OPE C LBRETH-GRAFT, CITY ADMINISTRATOR PREPARED BY: ROBERT HALL, DEPUTY CITY ADMINISTRATOR/CITY SERVICES SUBJECT: ADOPT RESOLUTION 2007-23 REGARDING AN AMENDMENT TO THE CITY'S CLASSIFICATION PLAN H ment of Issue,Funding Source,Recommended Action,Alternative Action(s),Analysis,Environmental Status,Attachment(s) Statement of Issue: The City's Classification Plan needs to be amended to incorporate changes considered by the Personnel Commission at their regularly scheduled meeting in February 2007. Funding Source: Funding for proposed compensation is included in the FY 2006-07 budget. Recommended Action: Motion to: 1. Adopt Resolution No. 2007-23, a Resolution of the City Council of The City of Huntington Beach amending the City's Classification Plan by revising the class specifications for the positions of Water Equipment Operator, Helicopter Maintenance Technician and Personnel Analyst; and establishing a new job specification and setting compensation for the position of Liability Claims Coordinator. Alternative Action(s): Reject amendments or revisions to the classification plan. In accordance with Personnel Rule 12-4, if an amendment to the City's Classification Plan is rejected by the City Council, the City Council is to refer such amendments or revisions back to the Personnel Commission with reasons for rejection and its recommendation thereon. ZE—,J� REQUEST FOR CITY COUNCIL ACTION MEETING DATE: 4/2/2007 DEPARTMENT ID NUMBER: Analysis: The Personnel Commission has considered the following classification amendments to the City's Classification Plan: 1. At the Personnel Commission meeting on February 21, 2007, staff proposed that the minimum qualifications for three positions be revised as follows: (1) add the requirement for a State of California Grade III Water Distribution certificate to the Water Equipment Operator classification as it serves as a shift operator in the absence of a Water Distribution Leadworker and is required by Department of Health Services regulations to act in this capacity, (2) list aviation maintenance experience on the MD500 series helicopter and Inspectors Authorization certificate as being preferred but not required for a Helicopter Maintenance Technician, and (3) broaden the duties and qualifications of the Personnel Analyst classification to include employee benefits administration thereby addressing recent changes in the City's Table of Organization that created a Human Resources Department. 2. Also, at the February 21, 2007 Personnel Commission meeting, staff proposed the establishment of the new classification of Liability Claims Coordinator in accordance with above Council-approved changes to the City's Table of Organization. This position will complement the City's efforts to be more proactive in claim adjustment functions for liability claims against the City and property insurance claims, including investigation, evaluation and assistance in determining settlements, as well as focusing on loss control activities. Based upon a compensation review of similar positions in the City's designated Orange County labor market and internal alignment considerations, compensation for the Liability Claims Coordinator was set at Range 523 ($5,132 - $6,358/monthly). The approved recommendations included: a) Revise the job specification for the classification of Water Equipment Operator. b) Revise the job specification for the classification of Helicopter Maintenance Technician. c) Revise the job specification for the classification of Personnel Analyst. d) Add the job specification for the classification of Liability Claims Coordinator and establish compensation at Range 523. Environmental Status: Not applicable. Attachment(s): City Clerk S -2- 3/12/2007 2:45 PM REQUEST FOR CITY COUNCIL ACTION MEETING DATE: 4/2/2007 DEPARTMENT ID NUMBER: . . - NumberDescription 1. Resolution No. 2007-23 Specific tions for Classifications Exhibits A-D -3- 3/12/2007 2:45 PM ATTACHMENT 1 RESOLUTION NO. 2007-23 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF HUNTINGTON BEACH AMENDING THE CITY CLASSIFICATION PLAN BY REVISING THE CLASS SPECIFICATIONS FOR THE POSITIONS OF WATER EQUIPMENT OPERATOR, HELICOPTER MAINTENANCE TECHNICIAN AND PERSONNEL ANALYST; AND ESTABLISHING A NEW JOB SPECIFICATION AND SETTING COMPENSATION FOR THE POSITION OF LIABILITY CLAIMS COORDINATOR WHEREAS, the City Council of the City of Huntington Beach wishes to amend the City Classification Plan; and The provisions of Personnel Rule 12-4 have been complied with, in that the changes to the City Classification Plan were considered by the Personnel Commission during a public hearing held on February 21, 2007; and The Commission voted to recommend to the City Council that the City's Classification Plan be amended by revising the classifications of Water Equipment Operator, Helicopter Maintenance Technician and Personnel Analyst; and The Commission voted to recommend to the City Council that the City's Classification Plan be amended by adding the classification for Liability Claims Coordinator, NOW, THEREFORE, the City Council of Huntington Beach does hereby resolve as follows: i. Modify the existing class specification for Water Equipment Operator in the City's Classification Plan as set forth in Exhibit A, which is attached hereto and incorporated herein by this reference. 2. Modify the existing class specification for Helicopter Maintenance Technician in the City's Classification Plan as set forth in Exhibit B, which is attached hereto and incorporated herein by this reference. 3. Modify the existing class specification for Personnel Analyst in the City's Classification Plan as set forth in Exhibit C, which is attached hereto and incorporated herein by this reference. 4. Add the job specification for the classification of Liability Claims Coordinator to the City's Classification Plan and establish compensation at Range 523 ($5,132-$6,358) as attached hereto as Exhibit D and incorporated herein by this reference. 07-912/8445 1 Resolution No.2007-23 5. All other provisions of the City's Classification Plan shall remain the same. PASSED AND ADOPTED by the City Council of the City of Huntington Beach at a regular meeting thereof held on the 2nd day of April , 200_1_ 01 Oak 0C A a a� -T REVIEWED AND APPROVED: INIT D AND APPROVED: City AdrAinistrator Deputy City Administrator-City Services APPROVED AS TO FORM: jiijAttorn 07-91218445 2 Resolution No.2007-23 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: WATER EQUIPMENT OPERATOR PERSONNEL COMMISSION APPROVAL: FEBRUARY 21, 2007 COUNCIL APPROVAL: JOB CODE: 0364 EMPLOYMENT STATUS: REGULAR FULL-TIME UNIT REPRESENTATION MEA FLSA STATUS: NON-EXEMPT DUTIES SUMMARY With general supervision, operates a variety of maintenance vehicles and equipment to repair and maintain City water distribution systems, and performs other duties as required within the scope of the classification. DISTINGUISHING CHARACTERISTICS The Water Equipment Operator is a single position job class with responsibility for operating a variety of equipment used to maintain the City's water distribution system. This position may have supervisory responsibility in the absence of the Leadworker. EXAMPLES OF ESSENTIAL DUTIES Receives work orders or project assignments from supervisor; assembles and prepares equipment and tools necessary to complete assignments; establishes a safe work area and coordinates activities with employees, contractors or the general public as necessary. Operates a variety of maintenance equipment including but not limited to backhoes, loaders, boom, water and dump trucks, forklifts and other water maintenance equipment. Performs duties associated with equipment such as installation, repair and maintenance of water distribution lines. Responds to emergency calls for service on a call-out basis, and works outside of normal business hours as needed; observes standard operating procedures and safety practices. Attends training; supports and actively promotes the City's safety programs; assists with periodic safety inspections; identifies and corrects safety hazards. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. Page 1 of 2 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: WATER EQUIPMENT OPERATOR QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: City water distribution systems; trenching and shoring, and confined space regulations traffic safety laws and regulations and proper vehicle operations; machinery, equipment and tools necessary for the maintenance of water systems; occupational hazards and safety precautions applicable to operation of various types of heavy equipment. Ability to: Read and follow work orders and instructions; operate heavy equipment; use hand and power tools; follow safety practices and recognize hazards; carry out work assignments as instructed; maintain accurate records; communicate effectively orally and in writing; establish and maintain cooperative work relationships with those contacted in the course of work. Education: The equivalent of a high school diploma. Experience: Two (2) years of general water maintenance experience. Certifications/License: Possession of a valid California motor vehicle operator's Class A license and State of California Grade III Water Distribution certification within six months of appointment. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Work involves moderate to heavy work in all types of weather, potential physical harm. There is frequent need to stand, sit, stoop, walk, lift heavy objects (up to 100 pounds) and perform other similar actions during the course of the workday. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. Page 2 of 2 i Resolution No. 2007-23 CITY OF HUNTINGTON BEACH S CLASS SPECIFICATION TITLE: HELICOPTER MAINTENANCE TECHNICIAN PERSONNEL COMMISSION APPROVAL: FEBRUARY 21, 2007 COUNCIL APPROVAL: JOB CODE: 0337 EMPLOYMENT STATUS: REGULAR FULL-TIME UNIT REPRESENTATION: MEA FLSA STATUS: NON-EXEMPT DUTIES SUMMARY With general supervision, repairs and provides preventive maintenance service of the City's helicopters and hangar facilities; and performs other duties as required within the scope of the classification, DISTINGUISHING CHARACTERISTICS The Helicopter Maintenance Technician is a skilled mechanic that maintains the City's helicopters and hangar facilities. It is distinguished from the Senior-level class, a working supervisor which leads skilled mechanics engaged in the maintenance and repair of the City's helicopter fleet. EXAMPLES OF ESSENTIAL DUTIES Inspects all airframes and engines for flight safety; repairs all calendar/time limited aircraft components, performs daily pre-flight operations of all electrical, radio and law enforcement equipment, diagnose mechanical, electrical, hydraulic, structural or other problems and malfunctions, determines type, extent, cost and repair required. Performs preventative maintenance, routine service work and replaces wom or defective parts as necessary. Fabricates parts as required; installs and maintains police equipment such as radios, searchlights, etc.; tests and adjusts rotor balance and track. Performs periodic safety inspections; identifies and corrects safety hazards. Maintains detailed inspection and repair records; maintains inventory of necessary parts and equipment; cleans and maintains tools and equipment. Installs and maintains law enforcement equipment; maintains hangar facility; interacts with regulatory agencies. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. Page 1 of 2 waRhatimal lip. CITY OF HUNTINGTON BEACH S CLASS SPECIFICATION TITLE: HELICOPTER MAINTENANCE TECHNICIAN QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: Federal Aviation Administration (FAA) regulations, FAA repair station manual, manufacturers' maintenance manuals, tools and equipment needed to perform helicopter maintenance and repair work; occupational hazards and safety practices applicable to aviation maintenance operations. Ability to: Read and interpret manufacturers' maintenance manuals and electronic schematics; troubleshoot and repair mechanical/electronic/hydraulic malfunctions; maintain accurate records; use hand and power tools; operate personal computer and electronic test equipment; establish and maintain effective interpersonal relations with those contacted in the course of work; communicate effectively, both orally and in writing. Education: The equivalent of a high school diploma supplemented by the completion of advanced technical training in aviation maintenance. Experience: A minimum of three (3) years of aviation maintenance experience on the MD500 series helicopter and working under the FAA rules, regulations and standards. Aviation maintenance experience on the MD500 series helicopter is preferred. Certifications/License: FAA Airframe and Powerplant (A & P) Mechanics Certification and Inspectors Authorization; other licenses/certifications may be required. Possession of a valid California motor vehicle operator's license. Inspectors Authorization is preferred. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Work involves exposure to dangerous machinery, hazardous chemicals, extreme weather conditions, confined spaces and potential physical harm. There is frequent need to stand, stoop, walk, climb, balance, work in confined spaces, lift heavy objects (up to 75 pounds) and perform other similar actions during the course of the workday. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. Page 2 of 2 Resolution No. 2007-23 CITY OF HUNTINGTON BEACH S CLASS SPECIFICATION e TITLE: PERSONNEL ANALYST/ PERSONNEL ANALYST, SENIOR PERSONNEL COMMISSION APPROVAL: FEBRUARY 21, 2007 COUNCIL APPROVAL: JOB CODE: 0453/ 0464 EMPLOYMENT STATUS: REGULAR FULL-TIME UNIT REPRESENTATION: NON-ASSOCIATED FLSA STATUS: EXEMPT DUTIES SUMMARY Performs a wide variety of professional, technical and analytical duties in support of the City's human resources system, including; responsible staff work in recruitment and selection, classification, compensation, and other employee related programs. DISTINGUISHING CHARACTERISTICS Personnel Analyst -- Under direct supervision, this is the entry-level class in the Personnel Analyst series. This class is distinguished from the Personnel Analyst, Senior by the performance of the more routine tasks and duties assigned to positions within the series. Employees must have directly related work experience or education and are assigned benefits administration or recruitment, selection, testing and examination projects requiring independent judgment and initiative. Incumbents are held directly responsible for the technical adequacy, prioritization and time management of their work. Experience gained in this class may serve to meet minimum requirements for advancement to Personnel Analyst, Senior. Personnel Analyst, Senior- Under general direction, this is the journey level class in the Personnel Analyst series. Employees within this class are distinguished from the Personnel Analyst, Principal by the difficulty, scope, complexity, and autonomy of the work performed. Employees are typically assigned significant professional responsibilities requiring the exercise of independent judgment in the performance of all duties. EXAMPLES OF ESSENTIAL DUTIES Plans, designs, and develops recruitment and selection materials and administers examinations for City positions; composes job bulletins and recruitment information; recommends, schedules and coordinates advertising activities in appropriate media; scores and analyzes the results of written, oral, performance and other related employee selection examinations; responds to inquiries regarding employment Page 1 of 3 CiTY OF HUNTiNGTON BEACH S ity CLASS SPECIFICATION TITLE: PERSONNEL ANALYST/ PERSONNEL ANALYST, SENIOR opportunities with the City; assists with implementation of the City's comprehensive employee benefits programs, including health, dental, vision, pension, long-term disability, 457 accounts and employee assistance programs; assists with training to ensure compliance with the Family Medical Leave Act/ADA/FEHA requirements; develops and revises classification specifications; conducts job analyses and prepares recommendations regarding classification of positions; identifies issues; collects data; analyzes alternatives and makes recommendations; researches rules, regulations, laws, and policies in order to make recommendations on personnel matters; assists in the administration of labor agreements by investigating complaints and grievances, explaining contract provisions, and responding to inquiries from employees; conducts studies and prepares and presents written and oral reports relating to various aspects of personnel administration; develops, analyzes, and responds to salary and benefit surveys, including establishing classification comparability's and analyzes results to prepare reports; participates in research, evaluation, and negotiation of proposed contractual obligations and agreements; coordinates assigned services and project activities with other City departments, divisions, boards, committees, task forces, external organizations, and the general public; respond to and resolve difficult and sensitive inquiries and complaints; attends and participates in professional group meetings; and performs related duties and responsibilities as required. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: Principles and practices of personnel administration including job analysis, position classification, compensation, recruitment and selection; statistical principles and research methods; principles and practices of public administration and organizational development; salary and benefit administration; English usage, spelling, grammar, and punctuation; modern office procedures and methods including computer equipment and supporting word processing and spreadsheet applications; pertinent Federal, State, local codes, laws, and regulations. Ability to: Perform professional, technical and analytical personnel tasks; understand City personnel programs and policies and interpret them to employees and the general public; understand the organization and operation of the City and outside agencies as related to the personnel function; effectively use job advertising sources, methods and techniques; conduct job analyses and classification analyses; respond to personnel Page 2 of 3 CITY OF HUNTINGTON BEACH CLASS SPECIFICATION TITLE: PERSONNEL ANALYST/ PERSONNEL ANALYST, SENIOR related requests and inquiries from City employees and the general public; collect, compile and analyze information and data; write clear, concise and accurate reports and job descriptions; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work; deliver quality customer service; organize and coordinate projects and prioritize activities to meet established deadlines; operate a variety of office equipment including a computer and associated word processing applications. Personnel Analyst Education: Education equivalent to graduation from a four-year college with a Bachelor's degree in industrial relations, psychology, business or public administration or a related field. Experience: One year of experience in the recruitment, testing and examination under a merit system; employee benefits or general personnel administration. A Master's degree in industrial relations, psychology, business or public administration may substitute for the experience required. RECLASSIFICATION REQUIREMENTS Upon satisfactory completion of two years of experience or one year of satisfactory job performance with possession of a Master's degree, incumbent will be eligible for reclassification to the classification of Personnel Analyst, Senior with departmental approval. Personnel Analyst, Senior Education: Equivalent to graduation from a four-year college with a Bachelor's degree in industrial relations, psychology, business or public administration or a related field. Experience: A minimum of three years of experience in recruitment, testing and examination under a merit system; classification and compensation or general personnel administration. A Master's degree in industrial relations, psychology, business or public administration may substitute for one year of experience. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Work involves sedentary to light work in an office environment. There is frequent need to sit for extended periods and to lift Fight objects (up to 15 pounds) and perform other similar actions during the course of the workday. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. Page 3 of 3 Resolution No.2007-23 CITY OF HUNTINGTON BEACH U CLASS SPECIFICATION -IL- TITLE: LIABILITY CLAIMS COORDINATOR PERSONNEL COMMISSION APPROVAL: 2-21-07 COUNCIL APPROVAL: JOB CODE: EMPLOYMENT STATUS: REGULAR FULL-TIME UNIT REPRESENTATION: MEO FLSA STATUS: EXEMPT DUTIES SUMMARY Under direction of the Risk Manager, is responsible for the claim adjusting functions for liability claims against the City, including investigating, evaluation and assisting in determining settlements; handles property insurance claims, and loss control activities as assigned; and may be required to handle workers' compensation claims. DISTINGUISHING CHARACTERISTICS This position requires seasoned judgment and well developed technical expertise. This work is of a confidential nature and must be handled with a considerable degree of tact and sensitivity. The position reports to the Risk Manager, and may be required to work with the City Attorney and his/her staff, as well as additional departmental staff. EXAMPLES OF ESSENTIAL DUTIES Reviews all incoming liability claims against the City to determine if proper information and documents are attached; requests missing or additional information from the claimant and other appropriate parties. May be required to investigate claims by interviewing the claimant, witnesses, claimant's attorney, City employees and department heads; take written statements from appropriate parties; photograph accident scenes, review accident reports, and check with Index Bureau for claimant's accident history; prepares preliminary determination of the settlement value of claims, may notify City's excess insurance pool of claims with potential to exceed City's self- insured retentions; set and reevaluates claim reserves according to the revised estimates. Assist City Attorney's office and outside counsel; may represent City in court and settlement conferences; monitors litigated claims cases; participates in City claim settlement conferences along with appropriate parties; researches, gathers and maintains data necessary for the preparation of budgets, insurance renewals, actuarial studies and audits; coordinates with loss control staff to identify liability exposures, suggest loss prevention measures. May assist in subrogation recoveries; handle or assist in handling property insurance claims, workers' compensation claims, or loss control activities; provides courteous and expeditious customer,service to the general Wage 1 of 2 CITY OF HUNTINGTON BEACH S ity CLASS SPECIFICATION TITLE: LIABILITY CLAIMS COORDINATOR public and City department staffs; and performs related work as assigned. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes Knowledge of: Methods and techniques used in liability claim adjustments; risk management principles and practices; principles of claim negotiations and methods for establishing claim reserves; Workers' Compensation claims and loss control activities; principles and practices of quality customer service. Ability to: Prepare reports and documents for litigated and non-litigated liability claim; negotiate effectively with claimants and their attorneys to reach tentative settlements; interview claimants and witnesses to obtain facts about the incidents; analyze and adjust claim reserves based on claim dispositions; establish and maintain appropriate professional liability claims office procedures; process property claims expeditiously while exercising good judgment; operate personal computer and related software and reporting tools; maintain effective working relationships with those contacted in the course of work; communicate effectively both orally and in writing; deliver quality customer service. Education: A Bachelor's Degree in Public or Business Administration, occupational safety, psychology, or a closely related field. Experience: Four years of progressively responsible experience in reviewing, processing, evaluating, negotiating, and recommending settlements related to liability claims. Public Agency experience is highly desirable. Certifications/License: Possession of a valid Class"C" California Driver's License. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Work is primarily performed in an office environment that requires extended sitting and detailed concentration for long periods of time. Occasionally may involve outdoor work in the course of investigating claims. There is frequent need to stand, walk, sit, talk or hear, use hands, kneel, stoop and perform other similar actions during the course of the workday. May need to lift and carry up to 25 pounds. Reasonable accommodation(s) for an individual with a qualified disability will be considered on a case-by-case basis. Page 2 of 2 Res. No. 2007-23 STATE OF CALIFORNIA COUNTY OF ORANGE ) ss: CITY OF HUNTINGTON BEACH ) I, JOAN L. FLYNN the duly elected, qualified City Clerk of the City of Huntington Beach, and ex-officio Clerk of the City Council of said City, do hereby certify that the whole number of members of the City Council of the City of Huntington Beach is seven; that the foregoing resolution was passed and adopted by the affirmative vote of at least a majority of all the members of said City Council at a regular meeting thereof held on the 2nd day of April, 2007 by the following vote: AYES: Bohr, Carchio, Cook, Green, Hardy NOES: None ABSENT: Coerper, Hansen ABSTAIN: None CityVlerk and ex-officio rk of the City Council of the City of Huntington Beach, California RCA ROUTING SHEET INITIATING DEPARTMENT: Human Resources SUBJECT: Amendment to the City's Classification Plan COUNCIL MEETING DATE: April 2, 2007 RCA gTTACHMENTS STATUS Ordinance (w/exhibits & legislative draft if applicable) Attached ❑ Not Applicable ❑ Resolution (w/exhibits & legislative draft if applicable) Attached Not Applicable ❑ Tract Map, Location Map and/or other Exhibits Attached ❑ Not Applicable ❑ Contract/Agreement (w/exhibits if applicable) Attached ❑ (Signed in full by the City Attorney) Not Applicable El Subleases, Third Party Agreements, etc. Attached ❑ (Approved as to form by City Attorney) Not Applicable ❑ Certificates of Insurance (Approved by the City Attorney) Attached ❑ Not Applicable ❑ Fiscal Impact Statement (Unbudgeted, over $5,000) Attached ❑ Not Applicable ❑ Bonds (If applicable) Attached ❑ Not Applicable ❑ Staff Report (If applicable) Attached Not Applicable ' ❑ Commission, Board or Committee Report (If applicable) Attached ❑ Not Applicable ❑ Findings/Conditions for Approval and/or Denial Attached ❑ Not Applicable ❑ EXPLANATIONI [ REVIEWED RETURNED FOR111iARDEO Administrative Staff ( ) Deputy City Administrator Initial City Administrator Initial ( ) ( ) City Clerk ( ) EXPLANATION FOR RETURN OF ITEM: (BelowOnly) '��&L ST /5 E 0,1i V A)Z)i L-7� Bi'T b CA) �GD RCA Author: Brigitte Charles