HomeMy WebLinkAboutFY 2014-2015 Huntington Beach Downtown Business ImprovementHUNTI NGTON BEACH DOWNTOWN
BUSINESS IMPROVEMENT DISTRICT
2014 ANNUAL REPORT
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ABOUT THE
HUNTINGTON BEACH
The Huntington Beach Downtown Business Improvement District
(HBDBID) is a 50106 business organization formed in 2004 by the
city council at the request of downtown merchants. Businesses
located in they dynamic Huntington Beach Downtown area are all
members of the innovative, business run Downtown Business
Improvement District.
The HBDBID is a public/private partnership where downtown retail,
services and restaurants make a collective contribution to the
maintenance, development and promotion of the downtown
district. This not for profit organization works through programs,
services and advocacy to improve the economic, social and
environmental vitality and beautification of HB Downtown. For
more information, please visit hbdowntown.com. Also connect
with Huntington Beach Downtown on:
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hbdowntown.com
instagrarn.corn/hbdowntown
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facebook.com/hbdowntown
facebook.com/surfcitynights
facebook.com/hbartwaIk
pinterest.com/hbdowntown
You
youtube.com/user/surfcitysouI
twitter, corn/H B Downtown BID
The HBDBID currently represents over 250 downtown business
members, and continues to increase in size with new businesses
opening each year. The boundaries of the district include the
Hyatt Regency and the Hilton Waterfront to the south, Eighth St. to
the north and inland on Main St. to Palm Ave. Due to the success
of the activities of the BID's programs, it has received complete
support in renewal every year since 2004.
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We are especially excited to see the steady construction and
development of our newest attraction, Pacific City, scheduled to
open in September, 201S.
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COMMUNITY HIGHLIGHTS
Over 250businesses contribute tomaking H8Downtown awbrant, successful
business district. The majority of our businesses are established favorites,
indulging our loyal locals and visitors with awide range ofchoices. Some ofthe
new merchants to downtown this year include "Hey Saylor & Sty\et^ adad<ng
full service beauty salon, ^Irene*s Story~ on 5th Street and the Strand, offering
the latest youthful fashions. and "Daisy Blue" on Main Street, aunique boutique
filled with jewelry, art, arid precious gifts.
And for dining. H8 Downtown in now home to Ritter's Steam Kettle Cooking,
The Irishman, andthesoon-Uo-open USTaco a1the Strand. In addition, we are
thrilled to have a new choice beachxide BACON Kd4Nia, in the concession
location inpartnership with the Waterfront Beach Resort, aHilton Hotel A:dfor
comfort food with attitude, visitors are flocking the VVatertab|e, a most
incredible remvention of dining at the four -diamond Hyatt Regency Resort
Huntington Beach.
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The HBDBID works promote and enhance
the overall appeal of downtown through
its programs and services, including
holiday beautification, street services
public safety and marketing programs. In
conjunction with the City of HB
departments of Public Works, Public
Safety, Economic Development, the HB
Art Center, the HB Chamber of Commerce
and Visit HB, HBDBID is proud of the role
it plays in promoting HB Downtown as a
premier destination for residents and
visitors alike.
The following pages will further highlight
the programs and services key to the
continued success of HB Downtown.
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HOLIDAY BEAUTIFICATION
SAM CIAUS • MOUM Y AM
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HOURS
FREE
DOWNTOWN PARKING
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TREE LIGHTING CEREMONY
HB Downtown kicks off the winter holiday season with a magical Tree
Lighting celebration. Creating a center of pride for our community, the
BID funds for holiday decor, including a 18 foot tree with rotating light
display, custom pine garland, and custom hanging streamers with
wreaths. This year, to welcome Santa Claus, the BID created a wonderful
family evening, with entertinanment by the Sunshine Generation,
Huntington Beach HS APA Surf City Singers and the world famous
All American Boys Chorus Complimentary refreshments were provided
by our BID businesses and sponsor partners Local artists completed the
street as we waited for Santa to arrive and light the tree.
MIRACLE ON MAIN ST.
Thousands of visitors stopped by the center of Main Street every
weekend and Tuesday night in December to take memorable pictures
in front of our tree. The best part is that the HBDBID arranges for
Santa Claus to visit for five consecutive weeks, giving our HB families
and friends the chance to tell Santa their Christmas wishes, and pose
with Santa for no charge. The Holiday decor and memory making
opportunities like visiting with Santa Claus is one of the many ways the
HBDBID works toward building a center of pride for our community.
Another fun part of Miracle on Main Street for 2013: Surf City Nights
presented a very special evening for our young families with an
Enchanted Surf City Nights Princess Holiday Party. We also worked
with the HB Youth Shelter to help make their annual "Light a Light of
Love" parade and lighting of the snowflakes a huge success.
Finally, in December 2013. the HBD BID was very excited to partner
with the City of HB to provide FREE 2 Hour parking to guests
submitting a coupon We recognize that paying for parking can be a
perceived challenge for visitors to HB Downtown and appreciate this
partnership with the City of HB as we strive to increase visits to HB
Downtown from our local community during the winter months.
STREET SERVICES
CLEAN TEAM
In 2013, the HBD BID renewed its three-year
Memo of Understanding with the City of
Huntington Beach for the purpose of overseeing
our street maintenance program Administered
by BID staff, the sidewalks are beautifully
maintained by our contracted services provider,
Malco Maintenance. Day porters maintain
cleanliness in most downtown areas except for
buildings that provide their own cleaning service.
Porters are responsible for litter, trash removal,
spot mopping of sidewalks, minor graffiti removal,
dusting storefront sills and gum removal.
POWER WASHING
The power washing program includes steam cleaning of sidewalks on Main Street twice
a week in peak periods and once a week in off-peak periods. In 2013 we increased our
service to include steam cleaning of sidewalks on Sth Street in addition to increasing
service during peak summer months and special events. Alleys are steam cleaned
quarterly.
COORDINATION WITH PUBLIC WORKS
The BID staff interfaces with Public Works to insure a safe environment regarding tree
trimming, sidewalk replacement and report of major graffiti clean-up. This maintenance
partnership with the city is credited for providing a cleaner, more beautiful downtown
district. In conjunction with our newly formed Beautification Committee. the BID is
working with Public Works to plan for the best landscaping and other visual
improvements for the downtown destination.
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PUBLIC SAFETY
ADVOCACY
The BID continues to build strategic partnerships with law
enforcement and to advocate for appropriate police coverage for
daily details and special events in the downtown area. We continue
to be involved in the planning stages of city and community events
such as the Surf City Marathon, 4th of July and US Open of Surfing,
to insure downtown business interests and concerns are
represented and addressed.
AMBASSADOR PROGRAM
DOWNTOWN In 2014, the BID, in partnership with leading restaurant owners, Visit
! AMBASSADOR $ HB, and the City of HB, helped fund a pilot Ambassador Program for
twelve weeks beginning July 15th.
This program is designed to have a designated, high visibility person(s) to engage the public
to provide information, directions or a friendly greeting. The Ambassadors are responsible for
dealing with quality of life and reporting issues There are many issues that can negatively
affect how people think about our City. We believe this program can be effective in addressing
public safety issues while still maintaining a high regard for dignity, respect, and social
responsibility.
Our goal is to have the Ambassador actively engage all citizens residing or visiting Huntington
Beach and demonstrating a courteous yet firm approach to downtown problems. The
Ambassador will network with business owners, other security personnel and the Huntington
Beach Police Department
RFSPONSI BI LITY
In partnership with the HB Police Department, the BID is
active in promoting and sharing information on
responsible beverage service (RBS) classes to all our
local restaurants and pubs. These programs are
designed to prevent and recognize intoxication,
underage drinking and drunk driving by serving alcohol
responsibly.
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MARKETING, EVENTS &
COMMUNICATIONS
When we consider our efforts in the area of marketing, events, and
communications, we have four priorities:
-Give locals a reason to love and frequently visit HB Downtown by
building their sense of community pride in the downtown
destination
• Increase awareness of all the special events downtown
• Provide the hotel staff with the best information available so they
can promote HB Downtown
-Cultivate a A want to visit HB" sense in all visitors to Orange TERNArIONai
Countyiryl+
To further the reach of our message, the BID works closely with the
City of HB Public Information Officer, the HB Chamber of Commerce,
and the staff at Visit HB. Working together with these key
organizations and others, such as the HB Art Center and the HB
International Surfing Museum, we continue to grow our visitor base
and improve business for our merchants.
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In 2014, we had the unique opportunity of promoting HB Downtown
in conjunction with special events organized by the 100 Years of
Surfing committee and the Rotary Club's Surfboards on Parade.
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MARKETING AND ADVERTISING
For marketing, our target audience focuses
primarily on locals, couples and families,
hotel guests, and leisure visitors to Orange
County. Our message highlights our unique
selling position with a world famous pier, Surf
City USA, and small town charm. We reach
the audience through traditional and
non-traditional media, press releases, and
events.
Key to marketing is building attendance at
the HB Downtown signature events:
• Surf City Nights
• Art Walk
• Chili at the Beach
• Surf City Days
• HalloweenFest
• Tree Lighting / Miracle on Main Street
The HBD BID advertising and marketing
budget is frequently supplemented by
co -advertising with Surf City Nights. In
addition, it is our goal that each event
produce sponsorship or other revenue to
help pay for the specific event advertising.
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MARKETING AND ADVERTISING
The BID uses a multitude of resources for
promoting HB Downtown, and building a
community sense of pride. One example was
our successful "Love in the HB" promotion in
February, where we asked for stories from
couples who were engaged at the pier. Plus,
in partnership with the City of HB, we ran a
special 2 Hours Free parking promotion for
Valentine's Day, distributing vouchers to all of
our downtown businesses to give to their
customers who spent a minimum of $10.00.
CROSS -MARKETING
In addition to running this advertisment in
local newspapers and on the cover of OC
Monthly, we distributed postcards to
thousands of Surf City Marathon participants
plus hundreds of visitors to Surf City Nights.
The Valentine's promotion gained more
ground when Matt Liffreing created a video
piece advertising our contest and interviewing
Mayor Harper sharing his pier proposal story.
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New for 2013 - 2014: To increase visibility of our
businesses in HB Downtown, we spent time
working on websites:
The all -new surfcitynights.com website
announces weekly entertainment and includes a
blog with meaningful posts such as "5 Tips for
the Ultimate Farmers' Market Trip" and vendor &
music spotlights. Also, to better manage our
high volume of inquiries from vendors and
entertainers who want to participate in Surf City
Nights, the new website has the ability for
interested parties to apply on line.
The new and improved hbdowntown.com
website has a dean, fresh new look, with dozens
of images and/or video on every event page,
giving the web -visitor a personal, close-up look
at the experience of being in HB Downtown. We
have two places on this website where our
businesses can advertise for FREE - on the home
page. where we have scrolling images of the
specials, and on the "What's Happening" page.
Another well -used function of our website is our
online directory with direct links to each business
website.
Also, key to communication, we send two
newsletters monthly - one to the BID Members,
with important information specifically for them,
and the second tto over 6000 community emails.
Both of these newsletters have FREE advertising
opportunities for our businesses. The
community email list is steadily growing, as we
collect addresses at every event and on our
website.
COMMUNICATION
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H8 Downtown's marketing and communication efforts includeda strong emphasis on
gaining a presence in social media. Wecontracted with Enlarge Media to set up and qrOm/
audiences for Surf City Nights and have begun to include twitter and {nstagr8rn when we
post on Facebook. In fact, our HBDowntownFacebook reach continues to grow orqanically
for each page, as our number of friends has increased over 25 percent since last year,
The BID will continue to grow these communication channels with Huntington Beach fans
%» connect and engage them inthe experience ofHBDowntown, Asvvebecome ^fnends^
with more HB Downtown businesses, we share their pages and help them reach aneven
wider audience.
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BID SIGNATURE EVENI'S
SURF CITY NIGHTS - every Tuesday
The Tuesday night weekly Street Fair and Certified Famers
Market is a thriving, popular event for locals, visitors, and hotel
guests. A combination of wonderful year-round weather,
unique vendors and entertainment has made for a very
successful 2013-2014 year of Surf City Nights. Surf City Nights
is overwhelming one of the best -loved activities in HB
Downtown.
2013 Highlights
In addition to the engaging new website, other highlights
from Surf City Nights this year include presenting two fun and
entertaining Princess Parties, visits with Santa Claus and the
Easter Bunny, and special events for Police Appreciation
Week and Public Works Department Open House. Our
special month -long "March Madness" event invited visitors to
follow Surf City Nights on social media for an opportunity to
shoot baskets and win great prizes.
An important element of Surf City Nights is that we provide a number of booth spaces
every week for the benefit of city services and local non-profit charity groups all year
round. Funding through Surf City Nights made it possible for the BID to participate with
a float in the 4th of July parade for the second consecutive year. The BID information
booth, with its bright yellow canopy, continues to be highly visible and attractive. Next
to the booth is a stand displaying a variety of brochures from businesses downtown,
another way we help our businesses connect with potential customers.
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ART WALK - Third Thursday, March - November
The mission of the HB Artwalk is to celebrate creativity, innovation,
and community "Surf City Style" by showcasing both established
and emerging local artists, creating a memorable and meaningful
experience for our local families and visitors to HB Downtown. HUNTINGTON BEACH
This self -guided tour is presented by the businesses of downtown DOWNTOWN
as way to offer guests an entertaining evening of exploring art and ���
the ambiance our beautiful downtown.
During the 2013.2014 fiscal year, our Third Thursday Art Walk enjoyed steady growth within
both our local artist community and the public. Starting with an amazing Showcase
Spectacular at the Shorebreak Hotel last November, and then picking up again on the streets
in March, this event brings 35 - 50 artists monthly to our downtown destination to meet and
engage both art enthusiasts and casual visitors to talk about the craft and inspiration behind
the artist. The International Surfing Museum continues as our headquarters for registration,
and the perfect center hub of activity with entertainment, live art, and artist gatherings. New
this year: each month we invite visitors to fill out a registration card with a chance to win a
$25 gift card to the downtown business of their choice.
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HB
artist Eileen McCullough
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The HB Art Center continues to be an invaluable partner in hosting
and promoting arts and culture while building community. Equally
exciting, the art walk this year was able to support Surfboards on
Parade by including all of our downtown surfboard locations on our
artist map and also distributing their informational materials.
CHILI AT THE BEAC
June 14, 2014
Chili at the Beach. June 14, 2014 The 7th
Annual Chili at the Beach had all the
ingredients to be a wildly successful
community event. Starting with the
spectacular backdrop of our pier and
sparking sea, we take 500 gallons of chili,
50,000 sampling cups, and invite 1500
people to stop by for a taste. Then, to add to
the memories, we schedule ten different
bands to entertain throughout the day on
two different stages, street entertainers, a
kids' zone, unique gift shopping from
vendors, and an art show.
With more entries than ever before, competition of the chili and salsa tasting was stiff, and the
stomachs were filled. There is no doubt that Chili at the Beach has become a favorite event for
the local community. The event raised funds to support the Boys and Girls Clubs of Huntington
Valley.
SURF CITY DAYS - September 14-1S, 2013
Even the heaviest of fog couldn't dampen the fun of our competitors,
spectators, and participants of the 2013 Surf City Days weekend. Skate
board enthusiasts hung with the Old Skate events on Walnut, and then
moved over to being surf enthusiasts at the ever -popular HSS and
Surfline Demo Days. On the beach side, our 42nd annual city surf
competition filled the front lines while the CBVA Bud -Light Volleyball
Tournament filled the back side. Also beachside, crowds gathered to
cheer on their favorites in the Race to Victory Stand Up Paddle Board
competition. We'll be celebrating more athletes in 2014 as we add a
Cross Fit Challenge competition to the event, and work closely to create
fun memories for our community with our 100 years of Surfing
Committee.
HALLOWEEN FEST - October 31, 2013
On Halloween, Downtown HB was transformed into HBoo Spooky
Town where little super heroes and princesses enjoyed a safe and
family -friendly festival. Tons of treats on the streets, a petting zoo,
pony rides, games and DJ entertained nealry 12,000 guests. The Kid's
Costume contest and Canine Howl-O-Ween contests were a big
success on The Strand where prizes were awarded for most creative,
scariest, cutest, funniest and best duo or group.
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OUTREACH
A key responsibility for BID board members and BID Manager is to actively reach out to all
sectors of the community. We have our own standing committees and encourage the business
owners and managers in downtown to participate at the level that works for them.
Committees include: Surf City Nights, Events, Art Walk, Marketing, Finance, Beautification, and
Public Image.
Board members and the BID Manager attend key City Council meetings and study sessions,
and weekly specific events committee meetings. In 2013-2014, we represented the needs and
concerns of HB Downtown on a regular basis in a number of meetings such as: Planning
Commission, Downtown Task Force, Downtown Economic Development Committee, and BID
Coordinating Meetings. We also work with the HB Chamber of Commerce as the welcome
new business to Downtown and with many of their special events promoting business in
Huntington Beach
In 2013-2014, the BID welcomed more students from the Ocean View HS Business Academy to
Downtown by coordinating field trips to local downtown businesses where we engaged in
mutually beneficial discussions regarding destination and business management. Also this
year, the BID Manager is a proud graduate of the Robert Mayer Leadership Academy, a nine
month program where members from all sectors are gathered to gain a better understanding
of the complexities of the professional and volunteer workings of our community.
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NUNTIMtiTON Sf
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LEADERSHIP A "ADE=MY
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& STAFF
The Huntington Beach Downtown Business Improvement District is governed by
nine voting Board of Directors and the non -voting Past President. The Executive
Committee is composed of 4 officers to include the President, Vice -President,
Secretary and Treasurer. Board Members are elected for 2 year terms and officers
serve a 1 year term.
EXECUTIVE COMMITTEE
Steve Daniel
President
Rocky Mountain Chocolate Factory
Bob Hoxsie
Treasurer
Mangiamo Gelato Caffe
Nicole Thompson
First Bank
Tony Motakef
Shorebreak Hotel
Stephanie Wilson
Fred's Mexican Cafe
Susan Welfringer
BID Manager
Mary Anne Chock
Administrative Assistant
Steve Grabowski
Vice -President & SCN Chair
The UPS Store
Eron Hodges
Secretary
Hyatt Regency
Huntington Beach Resort & Spa
DIRECTORS
STAFF
Lori Eckman
The Strand on 5th St.
Susie Smith
Makin' Waves Salon
Mary Ann Senske
Surf City Nights Manager
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BID R-ENEWAL & BUDGET
The City Council will conduct a public hearing and call to approve the BID renewal,
budget and assessment fees for the Huntington Beach Downtown Business
Improvement District (H8D8{D).
TERM: No changes, the term remains atone year.
BOUNDARIES: The same with nochanges-
ASSESSMENT RATES: Due tothe economic climate, the Board of Directors has
voted to keep the assessments at the current rates.
SERVICE AND PROGRAMS: No changes, will continue to include marketing,
special events, advocacy and nnaintenance-
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STATEMENT OF OPERATIONS
Fiscal year is October 1, 2013 to September 30, 2014
REVENUE
2018-2014
BUDGETED
ACTUAL
9 MONTHS [Film
Bid Assessments & Dues
Surf City Nights Income
4fs,(XYJ
96.000
J5,000
56.250
Events
48.0t70
32,000
Total Income
I21,000
174,250
EXPENSES
2013-2014
BUDGETED
ACTUAL
9 W40NTHS ENDED
Administration/Operational
25,150
i6,225
Independent Contracting
i;7.540
50,625
Professional Services
12.800
6.375
Marketing/Advertising
78.550
S 000
Holiday Beautification
37,000
36,000
Total Expenses =
221.000
167,225
This information has been derived from the unaudited financial statements by
McGinty, Knudtson and Black, LLC. A complete financial is available upon request.
For more information contact the BID office.
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2014 - 201 S
PROPOSED OPERATING BUDGET
Fiscal Year is October 1, 2014 to September 30, 2015
INCOME
Bid Assessments & Dues
98,000
Surf City Nights Income
75,000
Events
61,000
Total Income =
234,000
Reserves (unbudgeted)
28,000
Total Income & Reserves =
262,000
EXPENSES
Administration/Operational
21. la0
Independent Contracting
70,000
Professional Services
1 '2100
Marketing/Advertising
89,660
Holiday Beautification
36,000
Total Expenses =
234,000
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VISION
Continue the branding message with relevant content on the website,
e-newsletters, and social media in addition to print advertising.
Enhance Surf City Nights by including unique vendors, local
entertainment, special events and promotions.
Work with businesses off Main Street to increase visitor traffic to the side
streets and The Strand.
Reach out to local schools, non-profit groups and community services to
establish a strong connection to community.
Provide a positive, dynamic image for HB Downtown through the
consistent use of branding, cross -promotion and high -quality marketing.
Maintain HB Downtown's reputation as a prime destination for residents
and visitors and continue to refine programs and services for best
practices.
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THANK YOU!
The HBDBID wishes to thank the following Committee Members for their service and
dedication. Each person's contributions are essential to our united efforts to
improve Huntington Beach Downtown.
ART WALK COMMITTEE
Kevin Ashford, Chair, Enlarge Media
Kate Hoffman, HB Art Center
Luanne Shoup, Resident
Susan Welfringer, BID Manager
Mary Anne Chock. BID Admin. Asst.
Cindy Cross & the HB1SM
BUDGET COMMITTEE
Bob Hoxsie, Mangiamo Gelato Caffe
Nicole Thompson, First Bank
CHILI AT THE BEACH
COMMITTEE
Kevin Ashford, Enlarge Media
Jan Douglas, The Shorebreak Hotel
Bob Hoxsie, Mangiamo Gelato Caffe
tony Motakef
Eron Hodges
Susan Welfringer, BID Manager
Mary Anne Chock, BID Admin. Asst,
SURF CITY NIGHTS
COMMITTEE
Steve Daniel, Chair, Rocky Mtn Chocolate
Bill Cuppy, Pier Realty
Bob Hoxsie, Mangiamo Gelato Caffe
Susie Smith, Makin' Waves Salon
Mary Ann Senske, SCN Manager
Susan Welfringer, BID Manager
SURF CITY DAYS
COMMITTEE
Brett Barnes, Duke's of HB
Cindy Cross, Intl. Surfing Museum
Mike Sheldon, HSS
Ryan McLaughlan, HSS
Marc Spitaleri, Victory
Brian Richmond, Victory
Kevin Ashford, Enlarge Media
Rob Kee, Enlarge Media
Jay Brown, Enlarge Media
Therese Butler, Volleyball
Lori Eckman, The Strand
Susan Welfringer, BID Manager
Mary Anne Chock, BID Admin. Asst.
VOLUNTEERS
Thank you to our volunteers who devoted their
time to work for the BID in 2014.
Dale Stimson
The Boys & Girls Clubs of Huntington Valley
Chance Coogle
OCC Hospitality program
Edgar Toh
Geoff Hicks (Chronic Jerky)
Mario Ojeda (Imperial Cerveza)
HB Free Rides
Jinx Law
Erik Kiesel
Matt Liffreing
MISSION STATEMENT
"The Huntington Beach Downtown Business Improvement District
is an organization, comprised of the businesses located in the
downtown area, united in purpose and dedicated to the
improvement of the economic business environment of Downtown
Huntington Beach related to marketing, safety, maintenance,
tourism, parking and special events"
WWW.H BDOWNTOWN.COM
EXHIBIT B
Downtown Business Improvement District
Proposed Assessment Formula 2014-2015
Benefit Zone 1
Retail Businesses
(Includes Nail/Hair/Skin
Salons)
1,000 sq. ft or less
$300
1,001 sq. ft. to 2,500 sq. ft.
$600
2,501 sq. ft .to 4,999 sq ft.
$900
5,000 sq. ft. or more
$1,200
Restaurants
1,000 sq. ft. or less
$300
1,001 sq. ft. to 2,500 sq. ft.
$600
2,501 sq. ft. to 4,999 sq. ft
$900
5,000 sq. ft. or more
$1,200
Hotels
20 rooms or less
$180
21-50 rooms
$360
51 + rooms
$600
Services/Office*
First Floor
$240
Second floor or higher
$120
Cart/Kiosk
$60
Banks/ATM
$600
Benefit Zone 2
Retail Businesses
(Includes Nail/Hair/Skin
Salons)
$300
Restaurants
$300
Hotels
20 rooms or less
$180
21-50 rooms
$360
51 + rooms
$600
Service/Office*
First Floor
$120
Second floor or higher
$60
Cart/Kiosk
$30
Banks/ATM
$600
• Assessments Excluded for Apartments, real estate agents, non -profits, home
based businesses, and temporary vendors.
• Temporary businesses (defined as business open 60 days or less) pay 50% of
yearly assessed fee rate.
• Businesses and non-profit organizations outside the area may join with the
approval of the BID Board by paying the equivalent fee annually.
• Non-profit organizations within the BID Assessment Zone can voluntarily
participate by paying $30 to the Downtown BID directly.