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HomeMy WebLinkAboutCounseling Team International - 2019-11-01 AMENDMENT NO. 1 TO PROFESSIONAL SERVICES CONTRACT BETWEEN THE CITY OF HUNTINGTON BEACH AND THE COUNSELING TEAM INTERNATIONAL FOR PSYCHOLOGICAL COUNSELING SERVICES THIS AMENDMENT is made and entered into by and between the CITY OF HUNTINGTON BEACH, a California municipal corporation, hereinafter referred to as "CITY," and The Counseling Team International, a California Corporation hereinafter referred to as "CONSULTANT." WHEREAS, CITY and CONSULTANT are parties to that certain agreement, dated November 1, 2019 entitled"Professional Services Contract Between the City of Huntington Beach and The Counseling Team International for Psychological Counseling Services." which agreement shall hereinafter be referred to as the "Original Agreement," and CITY and CONSULTANT wish to amend the Original Agreement to reflect the additional work to be performed by CONSULTANT and the additional compensation to be paid in consideration thereof by CITY to CONSULTANT, NOW, THEREFORE, it is agreed by CITY and CONSULTANT as follows: 1. ADDITIONAL COMPENSATION In consideration of the additional services to be performed, CITY agrees to pay CONSULTANT, and CONSULTANT agrees to accept from CITY as full payment for services rendered, an additional sum not to exceed Fourteen Thousand Four Hundred Dollars ($14,400) in addition to the original sum of Fifteen Thousand Six Hundred Dollars ($15,600), for a new total not to exceed Sixty Three Thousand Dollars ($30,000). 20-8630/231068 1 2. REAFFIRMATION Except as specifically modified herein, all other terms and conditions of the Original Agreement shall remain in full force and effect. IN WITNESS WHEREOF, the parties hereto have caused this agreement to be executed by their authorized officers on 2020. %"' CONSULTANT, JCITY OF HUNTINGTON BEACH, a municipal corporation of the State of THE COUNSELING TEAM California INTERNATIONAL By: Director/Chief (Pursuant To HBMC§3.03.100) print name APPROVED AS TO FORM: ITS: (circle one)Chairman/PresidenWice President AND u By: �ity Att ey Date print name ITS: (circle one)Secretary/Chief Financial Officer/Asst. RECEIVE AND FILE: Secretary—Treasurer City Clerk Date COUNTERPART 20-8630/231068 2 2. REAFFIRMATION Except as specifically modified herein, all other terms and conditions of the Original Agreement shall remain in full force and effect. IN WITNESS WHEREOF,the parties hereto have caused this agreement to be executed by their authorized officers on , 2020. CONSULTANT, CITY OF HUNTINGTON BEACH, a municipal corporation of the State of THE COUNSELING TEAM California INTERNATIONAL By: 1 � ,I '� Director/Chief (Pursuant To HBMC§3.03.100) print name APPROVED AS TO FORM: ITS: (circle are)Chairman/ residcn icc President AND y:( B ���� �,� ) City Attorney 1 �IZ✓ C�stc: t. Date print name ITS: (circle one)secretary/ .1icPPinnnciai Officcl/ sSt. RECEIVE AND FILE: Secretary—Treasurer COUNTERPART City Clerk Date 20-8630/231068 2 PROFESSIONAL SERVICES CONTRACT BETWEEN THE CITY OF HUNTINGTON BEACH AND THE COUNSELING TEAM INTERNATIONAL FOR PSYCHOLOGICAL COUNSELING SERVICES THIS AGREEMENT ("Agreement") is made and entered into by and between the City of Huntington Beach, a municipal corporation of the State of California, hereinafter referred to as "CITY," and The Counseling Team International, a California Corporation hereinafter referred to as "CONSULTANT." WHEREAS, CITY desires to engage the services of a consultant to perform psychological counseling services; and Pursuant to documentation on file in the office of the City Clerk, the provisions of the Huntington Beach Municipal Code, Chapter 3.03, relating to procurement of professional service contracts have been complied with; and CONSULTANT has been selected to perform these services, NOW, THEREFORE, it is agreed by CITY and CONSULTANT as follows: 1. SCOPE OF SERVICES CONSULTANT shall provide all services as described in Exhibit "A," which is attached hereto and incorporated into this Agreement by this reference. These services shall sometimes hereinafter be referred to as the "PROJECT." CONSULTANT hereby designates Julie Casto Koot who shall represent it and be its sole contact and agent in all consultations with CITY during the performance of this Agreement. 2. CITY STAFF ASSISTANCE CITY shall assign a staff coordinator to work directly with CONSULTANT in the performance of this Agreement. 1 9-8 1 3 5/2 1 703 8 agree/surfnet/professional Svcs to$49 05/19-204132 1 of 12 3. TERM; TIME OF PERFORMANCE Time is of the essence of this Agreement. The services of CONSULTANT are to commence on /VOc/P.h 6 er- , 20 (the "Commencement Date"). This Agreement shall automatically terminate three (3) years from the Commencement Date, unless extended or sooner terminated as provided herein. All tasks specified in Exhibit "A" shall be completed no later than one (1) year from the Commencement Date. The time for performance of the tasks identified in Exhibit "A" are generally to be shown in Exhibit "A." This schedule may be amended to benefit the PROJECT if mutually agreed to in writing by CITY and CONSULTANT. In the event the Commencement Date precedes the Effective Date,CONSULTANT shall be bound by all terms and conditions as provided herein. 4. COMPENSATION In consideration of the performance of the services described herein, CITY agrees to pay CONSULTANT on a time and materials basis at the rates specified in Exhibit "B," which is attached hereto and incorporated by reference into this Agreement, a fee, including all costs and expenses, not to exceed Fifteen Thousand Six Hundred Dollars ($15,600). 5. EXTRA WORK In the event CITY requires additional services not included in Exhibit "A" or changes in the scope of services described in Exhibit "A," CONSULTANT will undertake such work only after receiving written authorization from CITY. Additional compensation for such extra work shall be allowed only if the prior written approval of CITY is obtained. 6. METHOD OF PAYMENT CONSULTANT shall be paid pursuant to the terms of Exhibit "B." 19-8135/217038 agree/surfnet/profession at Svcs to$49 05/19-204132 2 of 12 7. DISPOSITION OF PLANS ESTIMATES AND OTHER DOCUMENTS CONSULTANT agrees that title to all materials prepared hereunder, including, without limitation, all original drawings, designs, reports, both field and office notices, calculations, computer code, language, data or programs, maps, memoranda, letters and other documents, shall belong to CITY, and CONSULTANT shall turn these materials over to CITY upon expiration or termination of this Agreement or upon PROJECT completion, whichever shall occur first. These materials may be used by CITY as it sees fit. 8. HOLD HARMLESS A. CONSULTANT hereby agrees to protect, defend, indemnify and hold harmless CITY, its officers, elected or appointed officials, employees, agents and volunteers from and against any and all claims, damages, losses, expenses,judgments, demands and defense costs (including, without limitation, costs and fees of litigation of every nature or liability of any kind or nature) arising out of or in connection with CONSULTANT's (or CONSULTANT's subcontractors,if any)negligent(or alleged negligent)performance of this Agreement or its failure to comply with any of its obligations contained in this Agreement by CONSULTANT, its officers, agents or employees except such loss or damage which was caused by the sole negligence or willful misconduct of CITY. CONSULTANT will conduct all defense at its sole cost and expense and CITY shall approve selection of CONSULTANT's counsel. This indemnity shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as limitation upon the amount of indemnification to be provided by CONSULTANT. B. To the extent that CONSULTANT performs"Design Professional Services"within the meaning of Civil Code Section 2782.8,then the following Hold Harmless provision applies in place of subsection A above: 19-8135/217038 agree/surfnet/profession alsvcsto$49 05/19-204132 3 of 12 "CONSULTANT hereby agrees to protect, defend, indemnify and hold harmless CITY and its officers, elected or appointed officials, employees, agents and volunteers, from and against any and all claims, damages, losses, expenses, demands and defense costs (including, without limitation, costs and fees of litigation of every nature or liability of any kind or nature) to the extent that the claims against CONSULTANT arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of CONSULTANT. In no event shall the cost to defend charged to CONSULTANT exceed CONSULTANT's proportionate percentage of fault. However, notwithstanding the previous sentence, in the event one or more other defendants to the claims and/or litigation is unable to pay its share of defense costs due to bankruptcy or dissolution of the business, CONSULTANT shall meet and confer with CITY and other defendants regarding unpaid defense costs. The duty to indemnify, including the duty and the cost to defend, is limited as provided in California Civil Code Section 2782.8. C. Regardless of whether subparagraph A or B applies, CITY shall be reimbursed by CONSULTANT for all costs and attorney's fees incurred by CITY in enforcing this obligation. This indemnity shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by CONSULTANT. 9. PROFESSIONAL LIABILITY INSURANCE CONSULTANT shall obtain and furnish to CITY a professional liability insurance policy covering the work performed by it hereunder. This policy shall provide coverage for CONSULTANT's professional liability in an amount not less than One Million Dollars ($1,000,000.00) per occurrence and in the aggregate. The above-mentioned insurance shall not contain a self-insured retention without the express written consent of CITY;however an insurance 1 9-8 1 3 5/2 1 703 8 agree/surfnet/professional svcs to$49 05/19-204132 4 of 12 policy "deductible" of Ten Thousand Dollars ($10,000.00) or less is permitted. A claims-made policy shall be acceptable if the policy further provides that: A. The policy retroactive date coincides with or precedes the initiation of the scope of work (including subsequent policies purchased as renewals or replacements). B. CONSULTANT shall notify CITY of circumstances or incidents that might give rise to future claims. CONSULTANT will make every effort to maintain similar insurance during the required extended period of coverage following PROJECT completion. If insurance is terminated for any reason, CONSULTANT agrees to purchase an extended reporting provision of at least two (2) years to report claims arising from work performed in connection with this.Agreement. If CONSULTANT fails or refuses to produce or maintain the insurance required by this section or fails or refuses to furnish the CITY with required proof that insurance has been procured and is in force and paid for, the CITY shall have the right, at the CITY's election, to forthwith terminate this Agreement. Such termination shall not affect Consultant's right to be paid for its time and materials expended prior to notification of termination. CONSULTANT waives the right to receive compensation and agrees to indemnify the CITY for any work performed prior to approval of insurance by the CITY. 10. CERTIFICATE OF INSURANCE Prior to commencing performance of the work hereunder, CONSULTANT shall furnish to CITY a certificate of insurance subject to approval of the City Attorney evidencing the foregoing insurance coverage as required by this Agreement; the certificate shall: A. provide the name and policy number of each carrier and policy; 19-8135/217038 agree/surfnet/professional svcs to$49 05/19-204132 5 of 12 B. state that the policy is currently in force; and C. shall promise that such policy shall not be suspended, voided or canceled by either party,reduced in coverage or in limits except after thirty(30)days' prior written notice;however,ten(10)days' prior written notice in the event of cancellation for nonpayment of premium. CONSULTANT shall maintain the foregoing insurance coverage in force until the work under this Agreement is fully completed and accepted by CITY. The requirement for carrying the foregoing insurance coverage shall not derogate from CONSULTANT's defense, hold harmless and indemnification obligations as set forth in this Agreement. CITY or its representative shall at all times have the right to demand the original or a copy of the policy of insurance. CONSULTANT shall pay, in a prompt and timely manner, the premiums on the insurance hereinabove required. 11. INDEPENDENT CONTRACTOR CONSULTANT is, and shall be, acting at all times in the performance of this Agreement as an independent contractor herein and not as an employee of CITY. CONSULTANT shall secure at its own cost and expense, and be responsible for any and all payment of all taxes, social security, state disability insurance compensation, unemployment compensation and other payroll deductions for CONSULTANT and its officers, agents and employees and all business licenses, if any, in connection with the PROJECT and/or the services to be performed hereunder. 12. TERMINATION OF AGREEMENT All work required hereunder shall be performed in a good and workmanlike manner. CITY may terminate CONSULTANT's services hereunder at any time with or without cause, and whether or not the PROJECT is fully complete. Any termination of this Agreement by 19-8135/217038 agree/surfnet/professional svcs to$49 05/19-204132 6 of 12 CITY shall be made in writing, notice of which shall be delivered to CONSULTANT as provided herein. In the event of termination, all finished and unfinished documents, exhibits, report, and evidence shall, at the option of CITY, become its property and shall be promptly delivered to it by CONSULTANT. 13. ASSIGNMENT AND DELEGATION This Agreement is a personal service contract and the work hereunder shall not be assigned, delegated or subcontracted by CONSULTANT to any other person or entity without the prior express written consent of CITY. If an assignment, delegation or subcontract is approved, all approved assignees, delegates and subconsultants must satisfy the insurance requirements as set forth in Sections 9 and 10 hereinabove. 14. COPYRIGHTS/PATENTS CITY shall own all rights to any patent or copyright on any work, item or material produced as a result of this Agreement. 15. CITY EMPLOYEES AND OFFICIALS CONSULTANT shall employ no CITY official nor any regular CITY employee in the work performed pursuant to this Agreement. No officer or employee of CITY shall have any financial interest in this Agreement in violation of the applicable provisions of the California Government Code. 16. NOTICES Any notices, certificates, or other communications hereunder shall be given either by personal delivery to CONSULTANT's agent (as designated in Section 1 hereinabove) or to CITY as the situation shall warrant, or by enclosing the same in a sealed envelope,postage prepaid, and depositing the same in the United States Postal Service, to the addresses specified below. 19-8135/217038 agree/surfnet/professionalsves to$49 05/19-204132 7 of 12 CITY and CONSULTANT may designate different addresses to which subsequent notices, certificates or other communications will be sent by notifying the other party via personal delivery, a reputable overnight carrier or U. S. certified mail-return receipt requested: TO CITY: TO CONSULTANT: City of Huntington Beach The Counseling Team International ATTN: David Segura, Fire Chief ATTN: Julie Casto Koot 2000 Main Street 1881 Business Center Drive, Suite 11 Huntington Beach, CA 92648 San Bernardino, CA 92408 909-884-0133 Ext. 225 17. CONSENT When CITY's consent/approval is required under this Agreement, its consent/approval for one transaction or event shall not be deemed to be a consent/approval to any subsequent occurrence of the same or any other transaction or event. 18. MODIFICATION No waiver or modification of any language in this Agreement shall be valid unless in writing and duly executed by both parties. 19. SECTION HEADINGS The titles, captions, section, paragraph and subject headings, and descriptive phrases at the beginning of the various sections in this Agreement are merely descriptive and are included solely for convenience of reference only and are not representative of matters included or excluded from such provisions, and do not interpret, define, limit or describe, or construe the intent of the parties or affect the construction or interpretation of any provision of this Agreement. 20. INTERPRETATION OF THIS AGREEMENT The language of all parts of this Agreement shall in all cases be construed as a whole, according to its fair meaning, and not strictly for or against any of the parties. If any 19-8135/217038 agree/surfnet/professional sves to$49 05/19-204132 8 of 12 provision of this Agreement is held by an arbitrator or court of competent jurisdiction to be unenforceable, void, illegal or invalid, such holding shall not invalidate or affect the remaining covenants and provisions of this Agreement. No covenant or provision shall be deemed dependent upon any other unless so expressly provided here. As used in this Agreement, the masculine or neuter gender and singular or plural number shall be deemed to include the other whenever the context so indicates or requires. Nothing contained herein shall be construed so as to require the commission of any act contrary to law, and wherever there is any conflict between any provision contained herein and any present or future statute, law, ordinance or regulation contrary to which the parties have no right to contract, then the latter shall prevail, and the provision of this Agreement which is hereby affected shall be curtailed and limited only to the extent necessary to bring it within the requirements of the law. 21. DUPLICATE ORIGINAL The original of this Agreement and one or more copies hereto have been prepared and signed in counterparts as duplicate originals, each of which so executed shall, irrespective of the date of its execution and delivery, be deemed an original. Each duplicate original shall be deemed an original instrument as against any party who has signed it. 22. IMMIGRATION CONSULTANT shall be responsible for full compliance with the immigration and naturalization laws of the United States and shall, in particular, comply with the provisions of the United States Code regarding employment verification. 23. LEGAL SERVICES SUBCONTRACTING PROHIBITED CONSULTANT and CITY agree that CITY is not liable for payment of any subcontractor work involving legal services, and that such legal services are expressly outside the 19-8135/217038 agree/surfnet/profession al sves to$49 05/19-204132 9 of 12 scope of services contemplated hereunder. CONSULTANT understands that pursuant to Huntington Beach City Charter Section 309, the City Attorney is the exclusive legal counsel for CITY; and CITY shall not be liable for payment of any legal services expenses incurred by CONSULTANT. 24. ATTORNEY'S FEES In the event suit is brought by either party to construe, interpret and/or enforce the terms and/or provisions of this Agreement or to secure the performance hereof, each party shall bear its own attorney's fees, such that the prevailing party shall not be entitled to recover its attorney's fees from the nonprevailing party. 25. SURVIVAL Terms and conditions of this Agreement, which by their sense and context survive the expiration or termination of this Agreement, shall so survive. 26. GOVERNING LAW This Agreement shall be governed and construed in accordance with the laws of the State of California. 27. SIGNATORIES Each undersigned represents and warrants that its signature hereinbelow has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify CITY fully for any injuries or damages to CITY in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. 28. ENTIRETY The parties acknowledge and agree that they are entering into this Agreement freely and voluntarily following extensive arm's length negotiation,and that each has had the opportunity 19-8135/217038 agree/surfnet/professional svcs to$49 05/19-204132 10 of 12 to consult with legal counsel prior to executing this Agreement. The parties also acknowledge and agree that no representations, inducements, promises, agreements or warranties, oral or otherwise, have been made by that party or anyone acting on that party's behalf, which are not embodied in this Agreement, and that that party has not executed this Agreement in reliance on any representation, inducement, promise, agreement, warranty, fact or circumstance not expressly set forth in this Agreement. This Agreement, and the attached exhibits, contain the entire agreement between the parties respecting the subject matter of this Agreement, and supersede all prior understandings and agreements whether oral or in writing between the parties respecting the subject matter hereof. 29. EFFECTIVE DATE This Agreement shall be effective on the date of its approval by the City Attorney. This Agreement shall expire when terminated as provided herein. 1 9-8 1 3 5/2 1 703 8 agree/surfnet/professional svcs to$49 05/19-204132 11 of 12 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by and through their authorized officers. CONSULTANT, CITY OF HUNTINGTON BEACH, a municipal corporation of the State of Julie Casto Koot Calif a The Counseling Team International By: Director/Chief (Pursuant To HBMC§3.03.100) print name APPROVED AS TO FORM: ITS: (circle one)Chairman/PresidentNice President AND By. 7ate City Attorney AW print name ITS: (circle one) Secretary/Chief Financial Officer/Asst. RECEIVE AND FILE: Secretary—Treasurer COUNTFRPART AIM City Clerk Date — - 19-8135/217038 agree/surfnet/professionalsvcs to$49 05/19-204132 12 of 12 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by and through their authorized officers. CONSULTANT, CITY OF HUNTINGTON BEACH, a municipal corporation of the State of Julie Casto Koot California Th Counseling Team International By: �"' "` . Director/Chief to (Pursuant To HBMC§3.03.100) print namet `�.. ^�...., APPROVED AS TO FORM: �^-�� ITS: (circle one)Ciwinna�ice:President AND B City Attorney Ajj j tiJ �1rFty Date print name ITS: (circle one)Secretary/Chief Financial Officer/Asst. RECEIVE AND FILE:. Secretary—Treasurer City Clerk COUNTERPART Date 1 9-8 1 3 5/2 1 703 8 agree/surfnet/professional sm to$49 05/19-204132 12 of 12 EXHIBIT "A" EXHIBIT A EXHIBIT A EMPLOYEE SUPPORT SERVICES TO BE DELIVERED A. TCTI shall provide short-term counseling services to employees and their eligible family members living in the home. Short-term counseling is determined by the Mental Health Professional on a case by case basis. If it is determined that the issues require long-term treatment(i.e.: acute or chronic emotional disorders) then the Mental Health Professional can refer accordingly. B. TCTI shall provide training for the management team and supervisory team related to the program. They will receive short training sessions on how the program works, and how he or she can relate to the program and support it. It is important to build the relationship between managers and supervisors so they can work together as part of a cooperative team. Training them together supports this teamwork. C. TCTI provides initial orientation training to all employees related to the program. We believe that this is a very important aspect which gives the employee an opportunity to find out who we are and learn about our program; D. TCTI shall maintain the confidentiality of all employees and their eligible family members living in the home referred for counseling. The cornerstone of every successful Employee Support Services Program is the pledge of confidentiality; without it, there is no credibility. Employees will not reveal their personal problems if there are not clear legal guidelines about confidentiality. Confidentiality means that all personal information parted will be respected and safeguarded. It may be used only in a responsible manner for the purpose of helping in rehabilitating the person. Our records are kept secure in accordance with our professional code of ethics, Federal Regulations and state laws. We also have a top of the line alarm system installed, which protects our records. TCTI will not reveal the names or identities of employees or family members who come to the program voluntarily. E. TCTI's staff will be available to provide counseling services in a convenient and timely manner. To make an appointment, an employee or eligible family member may appear in person or call the office between the hours of 7:30 A.M - 4:30 P.M. Monday through Friday. The employee or the eligible family member will then come to the office at the prescribed time, where a counseling session will take place. If an emergency takes place after hours, TCTI provides a 24-hour answering service. The Answering Service will contact one of our on-call Mental Health Professionals to handle the emergency. F. TCTI designed a website with the user in mind! We currently offer over 75 Articles, Handouts and Surveys or Tests to utilize on various topics as vW61`P as`l inks W helpful Organizations and Associations. EXHIBIT A CRITICAL INCIDENTS A Critical Incident can be a situation faced by employees. Two types of crises can occur during a Critical Incident. An Exhaustion Crisis is when an individual has been coping with an intense stressful situation(s) or event(s) for a long period of time and reaches the point of exhaustion and cannot cope. A Shock Crisis is when a sudden change or event such as shooting, fire, assault, etc. Examples are: - Serious injury, death, or suicide of a fellow co-worker - Shootings (including both shooting or being shot at, whether anyone was hit or not) - Any other serious threat to the life of you or your co-worker - Serious injury or death of a civilian resulting from department's operations - Any incident in which circumstances are unusual - Any incident in which sights and sounds are distressing - Any catastrophic event/major disasters - Rescuing a victim, where pain and suffering is obvious - Mass casualty event - Knowing the victim - Death, injury, or abuse of a child - Contact with communicative diseases, e.g. AIDS/Hepatitis B - Major traffic accident - Death of a close family member - Sudden Infant Death Syndrome - Toxic chemical fire/explosion - Extreme attempts where lives are lost - Hostage or barricaded situation - Physical or Sexual Assault HIGH STRESS EVENTS - Incidents that attract extremely unusual or possible derogatory news media coverage - Current social/legal/media reactions to your department - Accumulative critical events in a short time span - Serious threat to child, spouse, relative or friend - Injuries or illness that could threaten career - Victim resembles loved one EXHIBIT A TR2AINING TCTI is able to provide a wide variety of training classes. This educational approach can serve as a proactive measure, as well as a follow-up tool, for the Huntington Beach Fire Department. Classes can be tailored to fit your specific needs and can range from 2 to 8 hours. Training programs can provide the Department information and skills that will maximize their ability to function as a team and to continue to develop productive careers. • Adrenal Burnout • Alcohol and Drug Awareness in the Workplace (Substance Abuse) • Anger Management • Assisting Children in the Aftermath of a Tragedy • Borderline Personality Disorder • Bullying in the Workplace • Burnout-Compassion Fatigue • Burnout& Secondary Trauma Among Forensic Interviewers • Conflict Resolution and Assertiveness • Coping with Change • When Cops Cross the Line • Creating a Strong Marriage • Crimes Against Children& Secondary Trauma to Public Safety Personnel • Dealing with Depression and Suicide Situations • Dealing with Difficult People • Dealing with a Terminal Illness • Discovering Your Intuition • Diversity in Public Safety • Divorce— What Price? • Exposure to Child Pornography for Court Personnel and Jurors • Families in Turmoil • Firing and Layoffs • Generational Differences in Public Safety Personnel • Grief and Bereavement • Handling Layoffs • Handling Retirement Concerns • Handling Sleep Difficulties • Handling Your Anger EXHIBIT A • Holiday Stress • Homicide Investigator Stress • How to Help Staff in Crisis • How Peer Support Can I.D. Aggressive Behavior in Peers • Humor in the Workplace • Hypertensive Sleep Issues • Understanding Intuition • Leadership Resiliency • Listening Techniques and Communication Skills • Living with a Third Person in my Marriage • Managing Sleep Disorders, Shift Work and Hypervigilance • Motivating Employees • Overcoming Adversity • Dealing with Post-Infidelity Issues • Posttraumatic Growth • Preventing Suicide for Public Safety Personnel • Professional Conduct for Exceptional Teamwork • Retirement Concerns for Public Safety Personnel • Self-Image and Care • S.O.S. —Significant Other Survival • Stress Management • Teaching the Benefits Mindfulness • Terminal Illness & Grief • The Dynamics of Fear • The Effects of Social Media on Family and Relationships • The Employee Problem Solver • The Essentials of Customer Service • The Power of Building Resiliency in Public Safety Personnel • Understanding Eye Movement Desensitization and Reprocessing (EMDR) • Understanding Posttraumatic Stress Disorder for Public Safety Personnel • Understanding the Impact of Medications for Public Safety Personnel • Understanding the LGBTQ co-worker • Wellness in the Workplace and at Leisure • Wellness Solutions --Ways to Combat Stress • Workplace Violence BASIC (PEER SUPPORT Tai NG This three-day course brings participants together that have been selected as peer supporters by their department on a volunteer basis from all ranks and positions within the workplace. Throughout this class, participants will acquire supportive skills which are designed to help them assist their co-workers who are experiencing a variety of life crisis situations,who feel comfortable talking to someone that has "been there" and understands what it's like to work "their jobs". Peer support provides a way for employees and their family members to confidentially talk about personal/professional problems with specially trained co-workers who understand and want to help. Their primary function is to LISTEN, ASSESS and whenever necessary, REFER to mental health professionals. They are taught to complement those services provided by mental health professionals. Class Topics • Developing a Peer Support Program • Self-Disclosure • Active Listening/Paraphrasing • Crisis Intervention Techniques • Dealing with Depression and Suicide Situations • Grief and Mourning • Line-of-Duty-Deaths • Critical Incident Stress Management • Eye Movement Desensitization and Reprocessing (EMDR) • Diversity in Public Safety (LGBTQIA) • Substance Abuse (ICISF Certified and Continuing Education Credit is available for Fire Personnel through EMSAIICEMA) BASIC CRITICAL INCI W'S&ESS MANAGEMENT TRAINING The Basic CISM training program is designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum. The 2-day course prepares participants to understand a wide range of crisis intervention services including pre and post incident crisis education, significant other support services, on-scene support services, crisis intervention for individuals, demobilizations after large-scale traumatic incidents, small group defusings and group interventions known as Critical Incident Stress Debriefing (CISD). The Basic CISM course specifically prepares participants to provide several of these interventions, specifically demobilizations, defusings and CISD. The need for appropriate follow-up services and referrals when necessary is also described. Considerable evidence gathered to date strongly supports the multi-component crisis intervention strategy, which is discussed in this course. Basic CISM training is open to any person who wishes to know more about.crisis.intervention techniques such as CISD. Emergency services and disaster workers, security;:safety, military, industrial and school system personnel, EAPs, human resources personnel, psychologists, social workers, counselors and others can all benefit from the Basic CISM training. The course is certified through the International Critical Incident Stress Foundation(ICISF) and comes with an ICISF workbook and certificate of completion. Class Topics Types of Critical Incidents • Critical Incident Stress • Stress Preventatives • Demobilizations Defusings 7 Phases of Debriefings (ICISF Certified and Continuing Education Credit is available for Fire Personnel through EMSAIICENI4) EXHIBIT ADVANCED PEER SUPPORT TRAINING Advanced Peer Support training is designed to enhance skills learned in the basic Peer Support course, strengthen current skills of Peer Supporters, introduce new topics and learn ways to help keep the Peer Support team healthy and strong. An overview of the signs, symptoms and treatment recommendations for Posttraumatic Stress Disorder(PTSD) will be covered, and a treatment option known as Eye Movement Desensitization and Reprocessing(EMDR) will be identified and explored. Participants will also learn about Suicide Prevention and Intervention and will obtain a 4 hour Gatekeeping QPR certificate, as well as ways to be prepared on handling difficult debriefing situations. Class Topics • Understanding PTSD • Learn the differences between Posttraumatic Stress and PTSD • Review Eye Movement Desensitization and Reprocessing (EMDR) • Develop skills for dealing with suicidal peers • Develop skills for handling difficult debriefings • Reinforce basic Peer Support skills • Discover ways to keep your Peer Support team healthy (ICISF Certified and Continuing Education Credit is available for Fire Personnel through EMSAIICEMA) PSYCHOLOGICAL ESTING�AND SCREENING The Purpose Proposed are the standards for psychological screening of public safety personnel applicants. Psychological screening can assess the emotional stability of the above said candidates while focusing on two main categories: 1. Screening for evidence of clinical psychopathology, which when present, may be assumed to substantially interfere with the safe and efficient functioning of an individual in the public safety profession. 2. Screening for variants of non-clinical psychological functioning which, although not definitive of psychopathology per se, can be empirically related to relatively poor performance in training and/or subsequent job functions in the public safety profession. The Process Psychological screenings are conducted by one of TCTI's Clinical Psychologists, Dr. Kathleen Wellbrock, Dr. Sara Hibbs, Dr. Nels Klyver or Dr. Angelika Robinson who are involved in the objective test assessment of the screening procedure. They are well versed through training and experience, in the construct and interpretation of psychological testing instruments. After integrating the test data and clinical interview data, the doctor prepares a written summary of findings and interpretations. The summary will state clearly the evidence, if any, of psychopathology suggested by the test battery and corroborated by the clinical interview and will mention the job-related impact of such findings. The three best sources of information on the evaluation of public safety applicants usually are: 1) a psychological test battery; 2) background information and 3) in depth "clinical" interview by one of our doctors who are experts in the public safety profession. Psychological screening minimizes the admission of inappropriate candidates. Research shows that excessive stress can lead to aggressive and unconventional behavior, as well as mental and physical problems and breakdowns on the job. There is considerable evidence suggesting that more public safety personnel are affected by job-related stress than the normal work force. The screening process can aid in detecting the stress prone individuals and can be beneficial in the prevention and management of undue stress in those individuals and therefore aids the department humanely and financially. Statistically, 5% to 20% of public safety personnel are psychologically unsuitable. Not all applicants perform at the same level and the unsuitable applicants do not always appear as obviously inappropriate. Some individuals will look very good, while others will obviously look unacceptable. A great majority will be somewhere in-between. This in-between or middle range person who, upon evaluation by the doctor demonstrates risk of engaging in liability resulting behavior should be screened out. The following tests are used in the screening proccess. The Minnesota Mult phasic Personality Inventory-2 (MMPI-2), the most widely used and accepted psychological test in the United States today. The California Psychological Inventory (CPI) or The Sixteen Personality Factor Test (16PF), a short form I.Q., which is the Wonderlic Personnel Test and a Sentence Completion Test is used to give insight into the applicant's personality. To schedule an appointment, the department will need to call the Psychological Testing Coordinator at (909) 884-0133 x229. The Psychological Testing Coordinator will set up the written testing date with the department. The written testing is conducted at 9:00 am Monday thru Friday. The applicant will need to allow four to six hours for the written test. During the written test, the Psychological Testing Coordinator will schedule the oral interview with the applicant not to exceed 5-working days following the written testing. The oral interview will last approximately 45 minutes with one of our Clinical Psychologists. {t' ie aplli'can't will need to come dressed in business attire for this interview. In some cases, a department may request that a same day oral appointment be made. This is usually necessary if the applicant lives further than one hour away. In that case, the department will need to notify The Counseling Team International as soon as possible in order to assure that the test can be set up in a timely manner. Usually, the oral interview appointments fill up approximately two weeks in advance. Our facility can accommodate up to 24 applicants at a time or, arrangements can be made for the testing coordinator to conduct the written examination at a facility of your choice for those groups larger than 24 applicants. The Results After the testing is scored, the applicant is interviewed using background'mater al"provided by the applicant and his test results. History being the best predictor of future behavior, evaluee's relationships: social, familial and vocational are explored. This interview and the accompanying test results are summarized in a brief report, which supports a final score, Psychologically Suitable— Score 3.0 or Psychologically Unsuitable—Score 2.0 EXHIBIT "B" Payment Schedule (Hourly Payment) A. Hourly Rate CONSULTANT'S fees for such services shall be based upon the following hourly rate and cost schedule: See attached Exhibit B B. Travel Charges for time during travel are not reimbursable. C. Billiniz 1. All billing shall be done monthly in fifteen (15) minute increments and matched to an appropriate breakdown of the time that was taken to perform that work and who performed it. 2. Each month's bill should include a total to date. That total should provide,at a glance, the total fees and costs incurred to date for the project. 3. A copy of memoranda, letters, reports, calculations and other documentation prepared by CONSULTANT may be required to be submitted to CITY to demonstrate progress toward completion of tasks. In the event CITY rejects or has comments on any such product, CITY shall identify specific requirements for satisfactory completion. 4. CONSULTANT shall submit to CITY an invoice for each monthly payment due. Such invoice shall: A) Reference this Agreement; B) Describe the services performed; C) Show the total amount of the payment due; D) Include a certification by a principal member of CONSULTANT's firm that the work has been performed in accordance with the provisions of this Agreement; and E) For all payments include an estimate of the percentage of work completed. Upon submission of any such invoice, if CITY is satisfied that CONSULTANT is making satisfactory progress toward completion of tasks in accordance with this Agreement, CITY shall approve the invoice, in which event payment shall be made within thirty (30) days of receipt of the invoice by CITY. Such approval shall not be unreasonably withheld. If CITY does not approve an invoice, CITY shall notify CONSULTANT in writing of the reasons for non-approval and the schedule of performance set forth in Exhibit "A" may at the option of CITY be suspended until the parties agree that past performance by CONSULTANT is in, or has been brought 1 Exhibit B into compliance, or until this Agreement has expired or is terminated as provided herein. 5. Any billings for extra work or additional services authorized in advance and in writing by CITY shall be invoiced separately to CITY. Such invoice shall contain all of the information required above, and in addition shall list the hours expended and hourly rate charged for such time. Such invoices shall be approved by CITY if the work performed is in accordance with the extra work or additional services requested, and if CITY is satisfied that the statement of hours worked and costs incurred is accurate. Such approval shall not be unreasonably withheld. Any dispute between the parties concerning payment of such an invoice shall be treated as separate and apart from the ongoing performance of the remainder of this Agreement. 2 Exhibit B EXHIBIT B PROGRAM OPERATIONS COST Upon signing this contract between Huntington Beach Fire Department and The Counseling Team International (TCTI), TCTI shall provide the following services: A. Professional Short-term Confidential Counseling - for approximately 140 Full Time Fire Personnel and their eligible dependents living within the home. (this includes Marine Safety Personnel) B. Supervisor Referrals—provide consultations with supervisors regarding problem employees and/or any aspect of the Employee Support Services (ESS). C. Follow-up Sessions - for employees involved in Critical Incidents. D. TCTI will conduct an initial orientation for all levels, including management concerning services provided by the Employee Support Services (ESS) for no charge. TCTI will provide all literature for management, employees and their eligible dependents, i.e., brochures, flyers, supervisor handbooks, business cards, etc... E. TCTI will attend one health fair a year at no charge. F. Consultation services. This service is included in the professional counseling portion of this contract. All services above will not exceed the annual amount of$15,600.00. This will be at the rate of $1,300.00 per month. Additional Services not included in the amount above: Training—provide a wide variety of training classes at the reduced rate`of$150'.00`per hour. There will be an additional $50.00 fee per hour for travel. All ICISF certified classes will be billed at the set rate for the requested subject. Critical Incident Intervention - provide 24-hour on-call Critical Incident Debriefing services at the reduced rate of$200.00 per hour. 3-Day Basic Peer Support $299.00 per student (ICISF Certified and Continuing Education Credit is available for Fire Personnel through ICEMMIEMSA) 2-Day Basic Critical Incident Stress Management (CISM) $199.00 per student (ICISF Certified and Continuing Education Credit is available for Fire Personnel through ICEMM/EMSA)) 2-Day Advanced Peer Support $199.00 per student (ICISF Certified and Continuing Education Credit is available for Fire Personnel through ICEMAIEMSA) EXHIBIT B Peer Support Consultation: $75.00,per hour Peer Support Meetings (Quarterly): $110.00 per hour Pre-Employment Psychological Evaluation: TCTI will provide the written test, oral interview and written report to the department at the reduced rate of$300.00 per applicant. BY. BYIN c Bo 1 e ro' ;°PIi trectar The Counseling Team International Date: Date: PROFESSIONAL SERVICES CONTRACT BETWEEN THE CITY OF HUNTINGTON BEACH AND THE COUNSELING TEAM INTERNATIONAL FOR PSYCHOLOGICAL COUNSELING SERVICES Table of Contents 1 Scope of Services................................................................................................................ 1 2 City Staff Assistance...........................................................................................................2 3 Term; Time of Performance................................................................................................2 4 Compensation......................................................................................................................2 5 Extra Work..........................................................................................................................2 6 Method of Payment.............................................................................................................3 7 Disposition of Plans, Estimates and Other Documents.......................................................3 8 Hold Harmless.....................................................................................................................3 9 Professional Liability Insurance ..............................................................................4 10 Certificate of Insurance.......................................................................................................5 11 Independent Contractor.......................................................................................................6 12 Termination of Agreement..................................................................................................6 13 Assignment and Delegation..................................................................................................6 14 Copyrights/Patents ..............................................................................................................7 15 City Employees and Officials..............................................................................................7 16 Notices... .................................................................................................................7 17 Consent................................................................................................................................ 8 18 Modification........................................................................................................................8 19 Section Headings................................................................................................................. 8 20 Interpretation of this Agreement......................................................................................... 8 21 Duplicate Original...............................................................................................................9 22 Immigration..........................................................................................................................9 23 Legal Services Subcontracting Prohibited ...........................................................................9 24 Attorney's Fees..................................................................................................................... 10 25 Survival ................................................................................................................................ 10 26 Governing Law..................................................................................................................... 10 27 Signatories............................................................................................................................ 10 28 Entirety................................................................................................................................. 10 29 Effective Date.................................................................................I 1 Ct® PHILADELPHIA NSURANCH COMPANiIt% pCH A\Inrl�•••I lire n.l�.)laiu.11 • Certificate of Liability Insurance Date Issued:1 0/3 012 0 1 9 Underwritten by:Philadelphia Indemnity Insurance Company One Bala Plaza,Suite 100 Bala Cynwyd,PA 19004•NAIC#:18058 Adm inistered by:CPH&Associates•711 S.Dearborn St.Ste 205 Chicago,IL 60605 P 800.875,1911 F 312,987,0902 info@cphins.com DISCLAIMER:This certificate is issued as a matter of information only and confers no rights upon the certificate holder.The Certificate of Insurance does not constitute a contract between the issuing insurer(s)r authorized representative or producer,and the certificate holder,nor does it affirmatively or negatively amend, extend,or alter the coverage afforded by the policies listed thereon. Insured: Nancy K. Bohl Inc.dba The Counseling Policy Number: 025826 Team International Nancy Bohl Policy Term: 08/31/2019 to 08/31/2020 1881 Business Center Drive#11 San Bernardino, CA 92408 Covered Locations Professional Liability: Portable coverage, not location specific Coverage Type Per Incident Aggregate (Occurrence Form) (Per Individual claim) (Total amount per year) Professional Liability $ 1,000,000 $ 5,000,000 Supplemental Liability $ 1,000,000 $5,000,000 Licensing Board Defense $35,000 $35;000 Commercial General N/A NIA Liability NIA NIA FirelWater Legal Liability Business Personal Property NIA NIA Vicarious Sexual $ 1,000,000 $ 1,000,000 Misconduct Cyber Liability (Claims Made Form) Retroactive Date: $ 25,000 $ 25,000 08/31/2018 Comments/Special Descriptions: Certificate Holder City of Huntington Beach Chief David Segura 2000 Main Street, 5th Floor APPROVED AS TO FORrHuntington Beach,CA 92648 N C r ficatqs been added as an additional insured tiy: If the certificate holder is an ADDITIOMCNilliM D.I(RA cy(tes) endorsed,A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsemenl(s).Notice of ggjWIA[FW()RNply be provided to the first named insured in accordance with policy provisions,who shall act on behalf of all additional insureds with respeglTvi,69 FRyFF141�d'ht9lWlhE!N('F Authorized Representative C.Philip Hodson oATs(MMIDDfwvvl a�oRU' CERTIFICATE OF LIABILITY INSURANCE 07116=19 THIS CERTIFICATE IS ISSUED AS A (NATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCED AND THE CERTIFICATE HOLDER_ IMPORTANT: III the certificate holder is an ADDITIONAL INSURED,the policy(.es)must have ADDITIONAL INSURED provisions or be endorsed. IF SUBROGATION IS WAIVED,subject to the terms and conditions of the policy,certain policies may require an endorsement. A statement an this certificate does not confer rights to the certificate holder in lieu of such endorseme s. PRPOU�R CONTACT - RdeFarm SKALA INSURANCE AGENCY INC WE _ . 909-883-8861 i FAX a 4214 N SIERRA WAY ks AAtL GENE GENESKAIACOM I ADDRESS'_ -. .------ - SAN BERNARDINO.CA 92407 — — -- _- INSURER- AFFORDING COVERAGE -_ NAIL s ---—--- GENE SKALA,AGENT LICAak0587032 INSURER A: State Farm Central Insurance Company 25151 INSUrrAo - -- --- ulsuRFu a: State Farm Mutual Automobile Insurance Company 25178 INSURER C NANCY K BOHL INC DBA THE COUNSELING TEAM INTERNATIONAL INSLIR9tD;--_AND DBA THE ORGANIZATIONAL NETWORK _-- _ I INSURER F: COVERAGES _ CERTIFICATE NUMBER: REVISION NUMBER- THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLIGY PERIOD INDICATED NOTVNTHSTANCING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACTOR 0714ER DOCUMENT VMTH RESPECT TO WHICH T141S CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS. EXCL USIONSAND CONDITIONS OF SUCH POLICIES_LIMITS SHOVNd MAY WIVE BEEN REDUCED BY PAID CLAIMS. ILl14 - -TYPE OF INSURANCE --- ADOL49UBR Jyyn POUCYNUMBER PYOLICYFFF nPOwao-i EDIP 4Mmi COMMERCIAL GENERAL Lkoml.TY EACH OCCURRENCE $ 1,000,000 Tw�i7rCl`78T Ei7T�- 300,000 CIArLLS-MADE �_ OCCUR PREMISFSf,Enmrtrpr�pl b HIRED AUTO MF D t xP;Arn erx tureen 15,000 A ENOL 921_1314261&92YD04220 07/12/2019 07/12/2020 -- PERS(INAI 8 ADv IN.IURY I GrNL AGCREGATE LIMIT APPLIES PCR rYNERAL AAGRECATC 12.000,000 POLX)Y L-1 JECT I_ LUC PROOLICTS-COMPIUP AGC_ _fP1 OTHER _ _ r AUTOMOBILE LIABILITY 4414187F2475 06/24/2019 1212412019 FOMNndEDNS1NGLF uMrr I ANY AUTO BODILY NJURY(Perpmeon) r 1,000.0D0 -� -- B 1 OWNED SCHEDULED - AUI0SONIY Autos BOOK VBfJURY(Per ecciderd) 11,000,000 riIREO NON-OVAIED PROPER YDiAMAGE i 1 000,000 ---.;AUTOS ONLY AUTOS ONLY I I UnaREtLA LIAB JCCcUR FACHOCCURRENCf I- EXCESS LIAR CLAIMS MADE ACl;Rr.GATE _ I RETENTION 9 r PER OTH- wORN6RSCOiRSLUA ILIT __ ;TAB AND EMPLOY6R5'L]ABILTrY YIN ANY PROPMETORIPARrNER,EXECUrIVE EL EACH ACCIDENT I OFFICERIMEMBERExMUM)? NIA -_... -.---._...._.- rNendMoey lei NN) EA.aXSEASE—EAEMPLOYEE E If�reo,Onun6t under - UF:cCHIPIIONOFOPgkATIONSDNed E.L.DISEASE POLICY LIMIT I I 1 i DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES(ACO M Ift,Addltlecal Renedls Schedule,maybe aWaeAed R meet SPAC4 Is faWred) Business Office Policy Property Locations; 1881 Business Center Or,San Bernardino, CA 92408 39766 Murrieta Hot Springs Rd,Ste DI60,Murriete,CA 92563 1545 Anacapa Rd Ste 7C,VirAorville,CA 92392 135 S State College Blvd Ste 200,Brea,CA 92821 444.Camino Del Rlo Ste 201 S,San Diego,CA 92108 701 Palomar Airport Rd.*300.Carlsbad,CA 92011 74075 El Pasco Ste AS,Palm Desert,CA 92260 232 Harrison Ave Ste D.Claremont,CA 91711 270 E HWY 246 Ste 11,Suellton,CA 93427 CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE OF-SCRIBED POLICIES BE CANCELLED BEFORE THE EXPIFA710H DATE THEREOF, NOTICE WLL BE DELIVERED IN For Insurance Verification Purpose. CORDANCE WITH THE POLICY PROVISIONS. NANCY K BOHL INC DBA THE COUNSELING TEAM INTERNATIONAL AND DBA THE ORGANIZATIONAL 0 ED REPRESENrA NETWORK d 198 2015 RD CORPO O IICY 'g is ed. ACORD 25(2016103) The ACORD name and logo are registered marks of ACORD footsaG r329i9.T.^03-1�:ote POLICYHOLDER COPY SIP TE • P.O. BOX 8192, PLEASANTON, CA 94588 CERTIFICATE OF WORKERS' COMPENSATION INSURANCE ISSUE DATE: 08-12-2019 GROUP: POLICY NUMBER: 0702761-2019 CERTIFICATE 10: 48 CERTIFICATE EXPIRES: 08-12-2020 08-12-2019/08-12-2020 SP This is to certify that we have issued a valid Workers' Compensation insurance policy in a form approved by the California Insurance Commissioner to the employer named below for the policy period indicated. This policy is not subject to cancellation by the Fund except upon 80 days advance written notice to the employer. We will also give you 30 days advance notice should this policy be cancelled prior to its normal expiration. This certificate of insurance is not an insurance policy and does not amend, extend or alter the coverage afforded by the policy listed herein. Notwithstanding any requirement, term or condition of any contract or other document with respect to which this certificate of insurance may be issued or to which it may pertain, the insurance afforded by the policy described herein is subject to all the terms, exclusions, and conditions, of such policy. Authorized Representative President and CEO EMPLOYER'S LIABILITY LIMIT INCLUDING DEFENSE COSTS: $1,000,000 PER OCCURRENCE. ENDORSEMENT N0015 ENTITLED ADDITIONAL INSURED EMPLOYER EFFECTIVE 2017-08-12 IS ATTACHED TO AND FORMS A PART OF THIS POLICY. NAME OF ADDITIONAL INSURED: COUNTY OF VENTURA ENDORSEMENT #2065 ENTITLED CERTIFICATE HOLDERS' NOTICE EFFECTIVE 08-12-2011 IS ATTACHED TO AND FORMS A PART OF THIS POLICY. EMPLOYER NANCY K BOHL INC OBA: THE COUNSELING TEAM SIP INTERNATIONAL 1881 BUS CTR DR STE 11 SAN BERNADINO CA 92408 M0410 (REv.7-2014) PRINTED : 07-17-2019