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HomeMy WebLinkAboutmySidewalk Solutions - 2021-06-03 (2) May 4th, 2021 Erica Phlieger ephlieger@mysidewal k.com City Performance Dashboard mySidewalk Solutions Presented to: Huntington Beach, California 0 . _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ - mySidewalk City Performance Dashboard - Presented to: Huntington Beach,Ca Your mission is to make your community- and the world, better. Ours is to help you do it. Because when you have the best data paired with poignant storytelling and beautiful visuals, people listen. And change happens. That's where we can help. mySidewalk is dedicated to helping leaders like you and your team succeed. First and foremost, we're committed to your goals. Second,we're passionate about data science. Rather than give you the status quo all-custom software or off-the-shelf product, we offer something unique: a software solution built on proven industry best practices and the latest tech innovations, tailored to your organization's needs. We also know that having the right tool isn't enough. You need a true partner throughout the process. We provide a multi-disciplinary team of expert data wranglers, analysts, storytellers, subject matter experts, project managers, and designers. They'll use their decades of experience in economic development, community building, public health, public safety, transportation, and more, to advocate for your efforts and help tell your story. Thank you for your tireless efforts. We are honored to work alongside you. Let's do some good together, Stephen Hardy,CEO 816-718-4758 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 304 w 8th St. Kansas City,MO 64105 www.mysidcwalk.com 7 City Performance Dashboard - Presented to: Huntington Beach,Ca Scope of Work Your outcomes It's our job to make you successful. We believe in helping you achieve the following during our partnership together: • Transparency to the public on the Strategic Plan. Ability to track performance against the strategic plan to drive outcomes. Adoption of department reports to influence a data first culture and support decisions. What's included • City Performance Dashboard Template o Data Readiness Workshops • mySidewalk platform access ( 10 licenses) The purpose of this SOW is to outline and define the activities that will be conducted by the Company to ensure the highest quality delivery. • The solution specifications are described in Exhibit A. The platform specifications are described in Exhibit B. • All other specifications are described on our Exhibits page. Implementation and Delivery Below is an outline of work to be completed for the Customer. As the partnership gets underway, mySidewalk's dedicated project team will work with the customer to finalize this timeline. The deliverable for this Project will be Phased. Phase 1 will include Workshops to Choose KPIs and build out Department Reports. Phase 2 will include the build out of the Strategic Plan Sections and will commence once the Customer has finalized their Strategic Plan in June 2021. Phase 1 Implementation # Touch Points & Deliverables Time Frame 1 Intro Call Within 7 business • Plan and schedule intro calls with days of contract term department heads 2 Kickoff Call Within 14 business days of contract term 3 Data Coordination Upon the hiring and • Include Data Readiness Workshops staff of data analyst © - - - - - o - - - - - - - - - - - - - - - - - a - - - - - - - - - - - - - - - - 304 W.6th St, Kansas City,MO 64105 www-mysidewalk.com 2 City Performance Dashboard - Presented to: Huntington Beach,Ca o Data Catalogue on the Huntington o Indicator Inventory Beach team o KPI Selection 4 Data Processing Approx. 2 weeks post KPI Selection 5 Dashboard build - Phase 1 Approx. 4 weeks post KPI Selection 6 Delivery of Dashboard - Phase 1 TBD - target is within 90 days of contract term; varies depending on receipt of customer data/info 7 Internal Launch of Dashboard - Phase 1 TBD - target is within 30 days of delivery date Phase 2 Implementation # Touch Points & Deliverables Time Frame 1 Kickoff Upon receipt of • Customer Provides Strategic Plan Finalized Strategic Documents Plan Document from customer 3 Data Coordination Approx. 6 weeks • Include Data Readiness Workshops for 6 departments 4 Data Processing Approx. 1 weeks post KPI Selection 5 Dashboard build - Phase 2 Approx. 3 weeks post KPI Selection 6 Delivery of Dashboard - Phase 2 TBD - target is within 90 days of phase 2 kickoff -; varies depending on receipt of customer data/info - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 304 W.8th St. Kansas City,MO 64105 www.mysidewaik.com 3 City Performance Dashboard - Presented to: Huntington Beach,Ca 7 Launch of Full Dashboard - Phase 2 TBD - target is within 30 days of delivery date mySidewalk shall provide the following under this SOW: • Help the customer to set up a data collection method to fuel their dashboard o Customer has agreed to update performance data quarterly in a shared spreadsheet. • Walk the customer through the Data Readiness Workshops • Process customer-provided data • Build the Dashboard according to the written specifications in Exhibit A • Provide initial, publish-ready, templated dashboard copy Final acceptance of all Deliverables shall be determined in the sole but reasonable discretion of the Customer within thirty (30) days of receipt of such Deliverables. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 304 W.8th St. Kansas City,MO 64105 www.mysidewalk.com 4 City Performance Dashboard - Presented to: Huntington Beach,Ca Investment Summary Term mySidewalk Annual Data Readiness One Time Commitment Products Subscription Workshop Setup Fee Fee Year 1 City Performance $27,000 $2,500 $2,500 - Dashboard Template Waived = + Up to 10 Platform $0 Licenses Total Year 1 $29,500 Investment Fee & Payment Upon execution, the Customer will be invoiced a yearly subscription fee (Net 30) as detailed under the Investment Summary. The effective date of this agreement is the date of customer signature. ACCEPTED AND AGREED TO BY: MYSIDEWALK, INC. "mySidewalk" Name �'i��S��T Name Title 450�0� AwAajw Title Date L Date Signature nature By signing this agreement.you are also agreeing to the rn.S dewaik Saf ware-as-a-Service Agreement. Pricing valid through: 6/28/2021 APPR VEO AS TO FORM By: M FI E. GAMS CM OF CITY ATTORNEY UNTlNGTON BEACH 304 W.8th St. Kansas City,MO 64105 www.nnysidewalk.com 5 City Performance Dashboard -Presented to:Huntington Beach,Ca Investment Summary A�Uata Readiness',q pune'jinne 7 tC0MMItment, Subcrptiofi43'Worksho p— Setup.Fees M 1. A, Year I City Performance $27,000 $2,500 $2,S00 - Dashboard Template Waived Up to 10 Platform $0 Licenses Total Year 1 $29,500 Investment Fee & Payment Upon execution, the Customer will be invoiced a yearly subscription fee (Net 30) as detailed under the Investment Summary. The effective date of this agreement is the date of customer signature. ACCEPTED AND AGREED TO BY: MYSIDEWALK, INC. "mySidewalk" Name: ---rAz&4.0 A48i*54 T Name: Mark Pierce Title: Ili,&��Ty w Title: CRO Date: Date: 6/7/21 Signature: nature: 7, By signing this agreement,you ere also agreeing to the mySidewalk Software-as-a-Serylt;eAareement Pricing valid through: 5/28/2021 APPROVED AS TO FORM By;-llglc�HA;EL A7 E.GATE S CITY OFCUNrTToRNEy GTON SE4CM ---- -- --- - -- -------------------- - - -- ---- 304 W.8th St. Kansas city,mo 6410s www.nnysidawa[V-co 5 City Performance Dashboard - Presented to: Huntington Beach,Ca Exhibit A Defined Terms The defined terms area pplied to reflect the specific parameters of the solution. "60 Local Key Performance Indicators (KPIs)" • Local KPIs are selected during the Data Readiness Workshops and are subject to data availability. • KRIS that are chosen in Phase 1 for department reports, are the same indicators that will be used in Phase 2, Strategic Plan, portion of the project. • 10 KRIS are allotted per department • Additions to the indicators will incur additional costs. "Dashboard design template"includes Strategic Goal header pages and 3 Subpages, Why this matters, What we're doing, and How you can help about it. Also includes 6 Department Level Report Pages. Headings of the design template are reflected below: Performance Summary • Strategic Goal 1 - Performance Indicators o Why this matters o What we're doing about it o Howyou can help Strategic Goal 2 - Performance Indicators o Why this matters o What we're doing about it o Howyou can help • Strategic Goal 3 - Performance Indicators o Why this matters o What we're doing about it o Howyou can help • Strategic Goal [#] - Performance Indicators o Why this matters o What we're doing about it o How you can help • Department Reports o Department 1 Performance Indicators o Department 2 Performance Indicators o Department 3 Performance Indicators o Department [#] Performance Indicators "Visualizations"and "copy"and "photos" for the solution are templated and delivered to the customer from the dashboard design template. The Customer may choose to edit visualizations, copy or photos during the delivery process. mySidewalk will work with the customer to ensure proper training to make said edits and is not responsible for making changes on behalf of the Customer. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 304 W.3th St. Kansas City,Mo 64105 www.mysidewalk.com 6 City Performance Dashboard - Presented to: Huntington Beach,Ca "Updates" for the solution will occur on a monthly basis. Additions or edits of indicators, datasets or visualizations to the dashboard at time of update may incur additional costs. "Dashboard delivery" for the solution means the customer has received the completed dashboard in the timeframe of the delivery schedule. The customer will sign-off on the final deliverable. "Dashboard launch" for the solution means the customer has published the dashboard (internally or externally). Dashboards not launched within 30 days by the Customer will be launched and password protected by mySidewalk. Exhibit B Defined Terms The defined terms are applied to reflect the specific parameters of the mySidewalk platform. "mySidewalk system data"contains information from over 40 data sources, each with rich metadata describing: time, geography, labels, relationships with other data, units, format, availability, and source information.The mySidewalk data library is found here. "Baseline geographies"includes where possible, data is reported. For the mySidewalk platform, this includes: • Nation, state, US congressional district, metropolitan and micropolitan area, metropolitan planning organization, state senate district, state house district, county, county subdivision, place, city council district, ZIP code, neighborhood, census tract and census block group. "Reports" Enrich Customer-provided geo-referenced boundaries with mySidewalk data "Updates" includes the schedule every data source in the mySidewalk system data is regularly checked for updates. All data sources and variables receive routine review, with new variables and data sources routinely added. Support The defined terms are applied to reflect the specific parameters of support within and around the mySidewalk platform. • Help Desk- mySidewalk maintains a self-service knowledge base with tutorials on how to use the platform, including best practices and examples. • Chat - mySidewalk offers Chat support for users to submit questions to our team for response typically within 1-2 hours during regular business hours (M-F 9-5 CST). • Email - Email hello@mysidewalk.com with technical support questions. We aim to respond to every support request within 1 business day. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 304 W.8th St. Kansas City,MO 64105 w .mysidewalk.com 7 City Performance Dashboard - Presented to: Huntington Beach,Ca Training Your subscription to the mySidewalk platform includes. • One-time access to mySidewalk School, our live product education program with three one-hour sessions. The three virtual sessions include: mySidewalk 707 (60 minutes) A basic introduction to the mySidewalk platform that covers the four most popular use cases for mySidewalk. The mySidewalk 101 should be completed by all license holders within the first 30 days of the contract period and can be repeated as needed. mySidewalk 207 (60 minutes) The objective of the mySidewalk 201 is to get your team familiar with and comfortable using the mySidewalk toolset through guided practice on a common use case. The mySidewalk 201 should be completed by all license holders within the first 30 days of the contract period and can be repeated by new license holders as they're added. mySidewalk 307 (60 minutes) Note that prior to scheduling this session,you should have worked with the mySidewalk team to outline the report you'd like to create in the 301. The mySidewalk 301 is a one-time session that should be completed in the first 60 days of the contract period. Additional sessions can be purchased beyond these trainings. For accounts with more than 25 users, a one-time customized onboarding plan will be created for you and your team. User Data The mySidewalk team will work with you to: • Manually input user data via custom charts, including line, bar, and pie charts, and callouts. • Auto-upload data within a defined geography. Each layer must contain less than 5,000 features and be less than SOMB in size. Multiple layers can be uploaded at a time by adding them to a zip archive. Shapefiles and Esri geodatabases are required to be zipped since they contain multiple files. Supported file types include: • Esri Shapefile • Esri File Geodatabase (.gdb) • Esri Personal Geodatabase (.mdb) • KML • GML • SQLite Database • Geo3SON • CSV ® — — — — — — — a — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — - 304 W.8th 5t. Kansas city,NIO 64105 www.mysidewalk.com 8 City Perforrnance Dashboard - Presented to: Huntington Beach,Ca If a request or recommendation is made that is not explicitly included in the Scope of Work, mySidewalk will prepare an estimate of the additional cost and an addendum of the additional work to the Scope of Work for the Customer to approve. ® — - — — e - — - — — - — — — - - — — — - — - — — — — — — — — — — — — — — — — — 304 W.Sth St. Kansas City,�10 64105 www.mysidewalk.com 9