HomeMy WebLinkAboutQuarterly Homeless Report - CM - 09/05/2023 - Report Postpon NGr 2000 Main Street,
of oti� Huntington Beach,CA
City of Huntington Beach 92648
FCO11NT1 t 'J
File #: 23-764 MEETING DATE: 9/19/2023
Quarterly Homeless Report
City of Huntington Beach Page 1 of 1 Printed on 9/14/2023
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_.__________,.„__ __ _____ _____ ___ ____ - _ s Homeless Response Update
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-- ^` _ '• 2nd Quarter 2023
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�, '�% September 19, 2023
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Improve
Communications
with our
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7 Audit our
"" Programsr?, `,�
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Increase Focused Outreach .• �
Efforts
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Improve Communications el' � .=u ..
i wit 7 �
1.1V A
• City website update
`i# : 5` t'
• Water billing messaging ' 4,144. 117
• HB Downtown Business Improvement District efforts
- � � ' - -
• Standardized definitions of terms 12
• Monthly collaborative meetings between Homeless Task •
Force, Homeless & Behavioral Health Services staff, Police
Department Records Bureau, OC Health Care Agency's
Outreach and Engagement Team, and the City's Community
Prosecutor
• Commenced quarterly Community Collaborative meetings
• Participated in the Community Café — "A Neighborly Conversation About Homelessness"
• Introductory meeting with AltaMed to discuss cooperative efforts on 8/28/23
• NAMI OC "In Our Own Voice" presentation on 8/31/23
�v�1TING7,7%
��UNTY V;`\"t
•'*fix-%i�rTl y ••sx,t��, .+'' �
Improve Communications 1§11 T S.V.A 1 1C
p
,tt6. .a7aC.r k �.is
• Business Outreach Enforcement Letters on file
with HBPD.
• Over 100 property and business owners contacted Owner supports
• Topics discussed: prosecution for Illegal
• Current issues Lodging and Trespassing.
• Crime Prevention Through Environmental Design
• Property owner's rights and responsibilities
Huntington Beach Police Department,2000 .�~
Main St,Huntington Beach,CA.92648,-,714-
060-8811 `
• Between April 1 — June 30, 123 enforcement letters mmt
,, 62. � ye.
were received Stan l:
• Currently, the Police Department has 272 active letters '
�.aah,n,nacM.c»
on file, a 50% increase over the previous year i ;�—_,
• The letters authorize the police department to take � � m`6
action for certain crimes on private property which °N:.041 -°119
a
require a private persons arrest a:ne"'" `° ` ` ",rea` rc.,�. :a �.,
Secton 2:Menai Lotto nj Enforcement Letter per 647(e)CPC
• Filled electronically and valid for one calendar yeartEPtY1 = .:_
nvrIzi , *I+. •p Jc«w A'wF.d ep^w v a
6ynnws' Oce
https://records.huntingtonbeachca.gov/Forms/Trespass-Letter nn�, °v
aV a4v'a,QOm III Year
Increased Focused Outreach Efforts ,,,,,,,,,.. �5 A/
,.. -
F„,,-,...„, -_ ili.i-J,,, ,i), : ,...-
• Regular case conferencing with Navigation Center staff. .�' ° .„:%.0 Via', .,i'.' .
E it " . ;'-'- ':r ,'''' ;t.ash c.
,
• Limited use of overtime to meet •with clients to arrange for zrc= `� y,r ;r=
housing, medical appointments and vital document � ' ;' , ,5,,-. , •- �• � .
1 t^,Y„'`ya.<.'' '^"k ,�ni, ,,.�s>, •..t.`fi,•,i i `'w -
r ,t: 4 ,,
appointments. . ,.:.i,.;..<. 4 ,�.,_ i
¢a„�, • r 4 .�r'it j^•4.: eF`V�,r ysEft a� 4
Filled two social worker vacancies to increase outreach efforts. 7>` ° "'4f " ; t, ,':
• Worked with OC Psychiatric Emergency Response Team __. _ ,4 ;, r•° '",
PAHftfN `° a."
(PERT) to increase clinician staffing from 1 to 2 shifts per week { q}
•ctf' J 3 q - ; • Aw. '' 1
• Worked with OC Health Care Agency's Outreach and _ � •�_.n
Engagement Team to increase their availability from 1 to 1 .5 � .
s ,
shifts per week. ' 11 l ' 4 'P;
t ��d' ' ' '�- -k' {
• All Police Department Downtown Patrol Unit officers attended a � 1I` Ah y 1 1'
S ' t yj. ': "SL j �r� .. &
Homeless Liaison Officer Course. ., , �� °,4 -.1-
• HB Cares now has 18 vetted and trained volunteers. � � 4
Met with CalOptima to discuss expansion of their Street f �
Medicine Program. = .. . 4; :'
Audit Our Programs
Data Collection and Management
• Outreach Grid Case Management System has been identified as a comprehensive
solution.
• Data management moved from Planning to Homeless and Behavioral Health Services
division.
BeWell Mobile Crisis Response Teams
• Staffing is down one team, but additional team members are in backgrounds.
• Completed transports were being underreported.
Huntington Beach Navigation Center — Mercy House
• Staff has had two meetings with Mercy House CEO and has re-established monthly
meetings with Mercy House management to discuss issues such as:
• Timely invoicing ,�c1"11NT!N�rOti-
` r�tORPOAgj'•
• Neighborhood Outreach Patrols �'° =-==f � \
• Increasing successful exits to housing options k ;:
• Volunteer opportunities within the Navigation Center �,��F•.: ,,,,999Ao..\�o ,to
COUNTY C��i��
Advocacy / Funding
__.:-
,,,,, -..1::', -:„.',;----:4'.7:;9.4 \'--,. .::'L. -.1..* i:- '
/..:, .., - :-.°-` , :, _ -1- ' 4:* I.- ---tV,:„ .171',f''''%`i 9,,,,q,'• .y.t..AZStVC-e4 1
. SAMHSA Grant extension into Fiscal
.., ,t4r1Avivtk:ft
...V,.:143,
Year 23/24
i-!ip,:,•1„...,;',.i-:#,/, ,-.41*4.,..,414--i....;,
1. -::41-!,./httok
• $i -
' funding secured 1 million in . for L bit,:,:...- .. ..i...,' .. , f
r ...
[ . ..., wi .
Navigation Center operations by State _
. . 4
1
_1
Senator Dave Min through Council
1,...__
Member Kalmick. _
4....,, . .. : , --0 •
r 7---- -
1.111( -1 1.
., .`cw" * '4 . ' l' a a'Va*:, 74
• Council Members are continuing to
. . .-
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k'
a .
,- ,
, _ t `
advocate for County, State and Federal
.• ,- . -o' -
.
... _
; ,s1 . ' .
funding for our programs.
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ir . ....2t 'iti;
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2nd Quarter of 2023 Police Department Calls for Service
8000 -
The Police Department 6000 ___ __ _____.__ _______ _____._..._. .___ __..____
_
• Officers handled 1 ,881 calls involving individuals experiencing 5000 -- _
homelessness (11% of all calls for service), as compared to 4000 --
3000
1,906 in the first quarter. 2000
1000 _...
Homeless Task Force Officers o :---- —__.__ _ ._
January February March April May June July
• Officers made 543 contacts with homeless individuals, resulting
®Total Dispatched Calls For Service
in 40 Navigation Center referrals, 10 referrals to other shelters, —.Calls for Service Involving Individuals Experiencing Homelessness
and 2 subjects transported to Crisis Stabilization Units.
• Addressed 135 MyHB complaints, an 8% increase from the first MyHB Requests Handled by the
quarter of 2023. Police Department's HTF
60
—.- _.
—1 .. t,'a 50
+ 1I a.t I- a
.4 .
F.
®I 4 a- i
a..
_aim
ry 'S r �
lJttf'7.--.,—.,..c,,? .. 15v. . —1at„ — e�R r 1O
M
0• ;, January February March April May June July
..........s.lsil`theT'i^tbei..,
Month to Month Unduplicated Contacts
Homeless and Behavioral Health 300
Services Staff - 2nd Quarter of 2023 -
250
200 - - - - - -
• Made 1 ,360 contacts, an 11% increase from _ _ - - -
the first quarter of 2023. 100 _ _. _ - _ __. __ -
• 114 Navigation Center referrals, an 18%
decrease from first quarter 2023. January February March April May June
• 49 referrals to other shelters, a 25% —Unduplicated Contacts p —�HBTies
decrease from first quarter 2023.
TO 7 i ' : : 7. Y `sue =
� U
$ b�« =� �Ff h 'q q(
• City's Social Workers facilitated housingfor __ -_- eb - _ _ __ _ __
y January ' February March April ', May ;, June
6 individuals, a 200% increase from the first Homeless 164 172 194 205 209 187
quarter of 2023. Household {` f'_
w/Minor _ - 12 .17° ' 8 18 i 11 E; 10
• Facilitated placement of 13 individuals into Children I ' l
either a detox facility or Crisis Stabilization Veteran 11 12 11 17 12 10
Unit, a 1 ,200% increase from the first 28 ,
Over 28 „ 34 • 30 42 37 _
quarter of 2023. Male 118 112 136 148 147 110
Female 1 55 77 S 73 93 , 103 99
Non-Binary 2 1 1 0 - 1 1
How Services are Provided
BeWell Mobile Crisis Response Team
2nd Quarter of 2023* : 1
.., 4 ,
Dispatched Calls for Service
1 I
• Provided services 1 ,825 times, to 434 unique 1 1
individuals. , '
v.,_Proactive Engagement r „..,,,,,,,„:„,,,,,,,,,. ,
,
• 486 dispatched calls for service
,
0 40% housed / 60% unhoused 0 200 400 600 800 1000 1200 1400
0 Housed u Unhoused
• 1287 proactive contacts BeWell Transports (218)
0 7% housed / 93c/0 unhoused
,,-----
• 52 mobile follow-up calls ,
/67
i t''.:?;!:*1•4 0 e'
' I •.tit l,kOrcp,A'.. ..
• 91 % of BeWell services did not require a co- l
response.
Ni It2ir"‘•`.:'' *';''.4iik'
*Includes services to entire community
a BeWell Campus a CSU o Private Facilities n Other Locations
SBJ1
Slide 10
SBJ1 1053 service hours = 2106 personnel hours at a cost of 215,781
Smith,Brian J,8/11/2023
Huntington Beach Navigation Center
Operated by Mercy House
2nd Quarter of 2023
Navigation Center Occupancy
• Averaged a 95% (166/174) daily 180 _.
occupancy rate 175 __ _ _
• Served an average of 441 meals
165
per day
• Provided 2,742 supportive 155 _ _ _ _ _. _ .. __. _ _ _.. _
services 150
a�tiy\� o�titi� ��ti�\� yes, y\ti3�ti yeti°�ti y�y��ti ��3�� °�ticp. °\ti.0, 6C'a�ti
• Staff called 9-1-1 a total of 16 c- -Guest Enrollment
times, for medical and police
services
• Mercy House facilitated housing
for 5 clients
Barriers
• Finding landlords willing to accept vouchers.
• Some landlords still require the client to make 2 — 3 times the income of the base
rent.
• Credit scores are factored even with vouchers.
• Individuals matched to Rapid Re-housing through a third party organization and then
being told their income is not sufficient for the units the organization is sending the
clients to view.
• ',4 �� st44, tv ''✓�f b 8 .
r,. 1� 31 y x..
�• g} tf
� 5t�xx � lte t�n
• Finding support for the client while they assimilate back PP�
into society. =r
• Lack of communication between outside organizations t � fi_.
and accountability for follow-up. , � � • g‘•
' �M {`f` {k n (
3 -re l'1F ^5 Ht r, �• �� •1 S l
�} #)u5 4YL . C A'^F Ar 1i 1' *.s A
K9t 'F>t IlY�4, fr k, .,4•i #:� lt `{�¢�,
t� W.
# .y C
" l':>' ", -•
Success Stories
• Senior Citizen / Veteran in poor physical health placed in
a project-based opportunity.
• Proactive engagement of a 73-year-old female sleeping
on a bus bench in Sunset Beach resulted in housing
within two weeks of first engagement.
• Collaborative assistance between City and local faith-
based groups to assist a formerly homeless adult at risk
of eviction due to unpaid utilities.
• Senior Center staff, Homeless Social Workers and local
faith-based groups assisted a couple living in their ttr(�--��NTI
.. NGTO-=
+/Q` ,oCORPORATFO \��
vehicles with locating a housing opportunity. -:_
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From: Fikes,Cathy
To: Aaenda Alerts
Subject: FW: Homeless Presentation
Date: Wednesday,September 20,2023 1:09:04 PM
From: larry mcneely<Imwater@yahoo.com>
Sent: Wednesday, September 20, 2023 9:19 AM
To: CITY COUNCIL(INCL. CMO STAFF) <city.council@surfcity-hb.org>
Subject: Homeless Presentation
I was glad to see the efforts to address the homeless issues in our city after years of misinformation and
misidentification of who these people are. Natalie who was the main person who had sidetracked our
efforts had to get her 90-Day Jab In, this after three years of her group passing misinformation. I would
add to this effort a follow-up after these people's support money runs out as that will be the true measure
of success. I liked the comments to have the ability to wind down these efforts as the problem decreases
and not add a legacy program that goes on for years at the high cost to maintain. Also thanks for working
on the E-Bike Issue, these are problems we can truly address as a City Council that all can agree on.
�NTING70 2000 Main Street,
Huntington Beach, CA
_ City of Huntington Beach POSTPONED TO_)Y SEPTEMBER 19, 2023
61NTY CA.P/
File #: 23-718 MEETING DATE: 9/5/2023
Quarterly Homeless Report
City of Huntington Beach Page 1 of 1 Printed on 8/31/2023
powere&'LegistarTm
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TING .,
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--__ _____ ___ ___;„ ___ _ ____ 4111. orl, 174
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-,___„_:._,-,____
..._
�- - - • 1
=- Homeless Response Update
_ ___,....„...,._ _ rj ^� _ - ' 2nd Quarter 2023
_ � _ _ '
��� � `'���' •`" ® September 5 2023
_____,- 1
% 'Nes; \\•`'.• ‹t' s gO
°OUNTN
°sasses**•• .\. OF
, 1
24
Improve
Communications
with our
Community
\-- ------2 , : , . , , ,
l
Audit our
Programs
sh,
Increase Focused Outreach
Efforts
i.I N.��N°POAA�0��
11 �-9�
1 v: r S=
°OUNTY........
25
Improve Communications - a ..„,
, :E ,. _ ... u
'Mk
• City website update �, ,",, .° �,E
• Water billing messaging -. -,'�: '� �� .,` :k
• HB Downtown Business Improvement District efforts . j %,., \''�,''
• Standardized definitions of terms :4%.'7:1'7.'''41jr',•t---:..:• Monthly collaborative meetings between Homeless Task :-A-T1'1:;;61;:-.4', tiei\"C:S.1:*: ' Lr: — i4c'"':1-di
Force, Homeless & Behavioral Health Services staff, Police
Department Records Bureau, OC Health Care Agency's
Outreach and Engagement Team, and the City's Community
Prosecutor
• Commenced quarterly Community Collaborative meetings
• Participated in the Community Café — "A Neighborly Conversation About Homelessness"
• Introductory meeting with AltaMed to discuss cooperative efforts on 8/28/23
• NAMI OC "In Our Own Voice" presentation on 8/31/23
I,,(i.,vNT IN GTo;.
caUNTi.;ii�
26
Improve Communications NO T$R SP SINC
$-
• Business Outreach Enforcement Letters on file
with HBPD.
• Over 100 property and business owners contacted Owner supports
• Topics discussed: prosecution for Illegal
• Current issues Lodging and Trespassing.
• Crime Prevention Through Environmental Design
• Property owner's rights and responsibilities -
Huntington Beach Police Department,2000
Main St,Huntington Beach,CA 92648,714- "
960-8811
water yrm,Derdav o CPC ',.
• Between April 1 — June 30, 123 enforcement lettersMaw ddr. td Salk.z. = dPo.
were received Section l:
• Currently, the Police Department has 272 active letters o
.-asba. �ae
on file, a 50% increase over the previous year
• The letters authorize the police department to take
action for certain crimes on private property which aaR� aa . .
require a private persons arrest
Section 2:Ittegal Lodging Enforcement Letter per 697(e)CPC
• Filled electronically and valid for one calendar year
dG ..:Int-u ¢us Y.sf vy.ew.I rmrrrtt.LL1
•.Mebam-. r..e+sa+dryk^..d-wvoac•..•.deer:x.x+pa,+.r,trn.ar.Yw p+c
bhu:ms Cro
https://records.huntingtonbeachca.gov/Forms/Trespass-Letteran
27
Increased Focused Outreach Efforts lir 1..`s : r`r .
A.
• Regular case conferencing with Navigation Center staff. a=. 41..4'4 i;i741ii"4';""::;:'::'r:, �, '11z 5,�i::‘171:-1 k.73.:I:::;.:-4.11;5 nn.r.- �
• Limited use of overtime to meet with clients to arrange for - ``
g r k x
r.. * r : Sf ^'I"t S sV!�'� K M 8� J'A gap"
housing, medical appointments, and vital document ``...i;A ,j43'F, ,
IMR cr.. £*
appointments. r �� � �
• Filled two social worker vacancies to increase outreach efforts. - f� � rf..4,1*y.4444 w `*
• Worked with OC Psychiatric Emergency Response Team HO g r vglkt PARYING ° "y * '(PERT) to increase clinician staffing from 1 to 2 shifts per week. f ,,�„ tie. , 3
• Worked with OC Health Care Agency's Outreach and ' �` �� ., �'. °'� ' ' r `
�i ti � .,
Engagement Team to increase their availability from 1 to 1 .5 : ,'. ' a i,
shifts per week. `• �` �• - •
• All Police Department Downtown Patrol Unit officers attended a � , i 1 � , ?t ; 3 }
Homeless Liaison Officer Course. �. , ;` i � , � : ,i
• HB Cares now has 18 vetted and trained volunteers. ;� 4
• Met with CalOptima to discuss expansion of their Street . _� ..
}
Medicine Program.
_. , 'Su"
28
Audit Our Programs
Data Collection and Management
• Outreach Grid Case Management System has been identified as a comprehensive
solution.
• Data management moved from Planning to Homeless and Behavioral Health Services
division.
BeWell Mobile Crisis Response Teams
• Staffing is down one team, but additional team members are in backgrounds.
• Completed transports were being underreported.
Huntington Beach Navigation Center — Mercy House
• Staff has had two meetings with Mercy House CEO and has re-established monthly
meetings with Mercy House management to discuss issues such as:
• Timely invoicing 0,��
• (z) •.•'N4RPODATF\
• Neighborhood Outreach Patrols ; •=
• Increasing successful exits to housing options a=y =y
• Volunteer opportunities within the Navigation Center
. COUNTY 0\-/11
!
29
Advocacy I Funding '�,, ` � r4 - y, 7 t x
x .' 1 - 7 R _ _ -- 1
71
• SAMHSA Grant extension into Fiscal ", .k , = - P _4`� g
�5 CIF,.: i S ` '^r§� - `.•I 4 .1_i
Year 23/24 s ,� ,�
' r �''x• i I (t"'�tr ,§A'Si a`b� e t �wt ,e
• $1 .1 million in funding secured for �� mar i� � = ` ' `
Navigation Center operations by State h:A 4 .; �� .
Senator Dave Min through Council ��' f`
Member Kalmick.
• Council Members are continuing to _ - °
advocate for County, State and Federal ; , � -.�� 711 .z � V. ` ,
funding for our programs.
F } f= r �,q
II, s
30
2 n d Quarter of 2023 Police Department Calls for Service
8000
The Police Department
• Officers handled 1,881 calls involving individuals experiencing 5000
homelessness (11% of all calls for service), as compared to
3000
1,906 in the first quarter. 2000
1000 _ ___ ____._._.. .__-_ _._—_
Homeless Task Force Officers 0 --— - ------ , - --- - - ___
January February March April May June July
• Officers made 543 contacts with homeless individuals, resulting
®Total Dispatched Calls For Service
in 40 Navigation Center referrals, 10 referrals to other shelters, —Calls for Service Involving Individuals Experiencing Homelessness
and 2 subjects transported to Crisis Stabilization Units.
• Addressed 135 MyHB complaints, an 8% increase from the first MyHB Requests Handled by the
quarter of 2023. Police Department's HTF
50
I t VIE ;
' . t9 l/
II
r t.
a,e a
1_
�s
' January February March April May June July
31
Homeless and Behavioral Health Month to Month Unduplicated Contacts
300
Services Staff - 2nd Quarter of 2023 250
200
• Made 1,360 contacts, an 11% increase from 150
the first quarter of 2023. 100 - ____ —
• 114 Navigation Center referrals, an 18%
decrease from first quarter 2023. January February March April May June
• 49 referrals to other shelters, a 25% UnduplicatedContacts FIB Ties
decrease from first quarter 2023.
- d
• City's Social Workers facilitated housing for !� - -- � �r ,___�_-._ �� .��
January February li March ' April I May jF June 1
6 individuals, a 200% increase from the first �� 1 . _ :_ J __
Homeless 164 172 194 205 209 187
quarter of 2023. Household ; .______ _. _ l
w/Minor 12 17 " 8 18 11 `; 10
• Facilitated placement of 13 individuals into I Children_ ,,
either a detox facility or Crisis Stabilization Veteran 11 12 11 17 12 10
° � Over62 �,- 28 1...__ 34 l�.�_30 €.�.�42 �� 3728.. 1
Unit, a 1,200% increase from the first ,, _ ,{
quarter of 2023. Male 118 112 136 148 147 110
Female {' 55 77 l_ 73 I 93 j 103 99
Non-Binary 2 1 1 0 1 1
32
BeWell Mobile Crisis Response Team How Services are Provided
2nd Quarter of 2023*
Dispatched Calls for Service
• Provided services 1 ,825 times, to 434 unique
individuals. I I
Proactive Engagement t °
• 486 dispatched calls for service
f
0 40% housed / 60c/0 unhoused 0 200 400 600 800 1000 1200 1400
n Housed IN Unhoused
• 1287 proactive contacts BeWell Transports (218)
0 7% housed / 93% unhoused
• 52 mobile follow-up calls 67
• 91 % of BeWell services did not require a co-
response. �
,.
Includes services to entire community
BeWell Campus is CSU a Private Facilities n Other Locations
SBJ1
33
Slide 10
SBJ1 1053 service hours = 2106 personnel hours at a cost of 215,781
Smith,Brian J,8/11/2023
34
Huntington Beach Navigation Center
Operated by Mercy House
2nd Quarter of 2023
Navigation Center Occupancy
• Averaged a 95% (166/174) daily 180
occupancy rate 175
170
• Served an average of 441 meals
165
per day
160
• Provided 2,742 supportive 155
services 150
e Off, 010, e 01' e e e e 610,
a\~\� aq,c' a\ti`'\1 a\tit\' 41 ,61' y\tip\ry y\ti°\ y\tip\ 6\�\ry 6\ti6/' Ac' °\.
• Staff called 9-1-1 a total of 16
Guest Enrollment
times, for medical and police
services
• Mercy House facilitated housing
for 5 clients
35
Barriers
• Finding landlords willing to accept vouchers.
• Some landlords still require the client to make 2 — 3 times the income of the base
rent.
• Credit scores are factored even with vouchers.
• Individuals matched to Rapid Re-housing through a third party organization and then
being told their income is not sufficient for the units the organization is sending the
:;;:cf..;;::clients to v :::
iew.
f'
• Findingsupport for the client whilethey � � �x 'pp assimilate back A- , v .1 , r
into society. �it 4' ' `1 : <t4 •N� `
G ' .xi". ° � µw e by a y l P �„
• Lack of communication between outside organizations ° . •h •, , ,ter
and accountability for follow-up.
"44441Y �, �` �'
f
xgefo
ebt
err "'" r w �� '*� i;n. 4:°r
''rrs 7'4 -vq'�y li Aq.. ,fS'� ;50 tfVav '`'t .t
36
Success Stories
• Senior Citizen / Veteran in poor physical health placed in
a project-based opportunity. `
• Proactive engagement of a 73-year-old female sleeping f°R -
on a bus bench in Sunset Beach resulted in housing
within two weeks of first engagement.
• Collaborative assistance between City and local faith-
based groups to assist a formerly homeless adult at risk
of eviction due to unpaid utilities.
• Senior Center staff, Homeless Social Workers and local
faith-based groups assisted a couple living in their - ---
vehicles with locating a housing opportunity. iso
1',�0(. 'N�flPggqjFO.y��9\\
`Fe0UNTY CP\;ii�l
37
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